Firefox 19 suddenly became very slow after using it for about an hour.
I've been using firefox 19 since it came out and have experienced no problems. Now today after about an hour of using the browser it has become so slow to the point where it becomes unresponsive for about ten seconds when I try to switch to a different tab. What is strange is that when I run firefox in safe mode, its fine, but I haven't downloaded any addons for a few weeks. Any help would be appreciated.
*Remove your Unwanted Extensions
*updated your plugins
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
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Similar Messages
-
After using headphones for about an hour both my built-in speak and head phone stop working
After using headphones for about an hour both my built-in speak and head phone stop working, what could be wrong? I have checked system preferences and all appears ok there but still no sound
Your put your Air into sleep mode with headphones attached, I assume.
Upgrade to the latest OS to resolve that issue.
10.9.2 Apple icon upper left "software update" -
Firefox updates will not work 100% after using it for about 8 months
Since I use FireFox for 8 months every standard update will not fully install. So I always have to cancel the question to reach or become the Home website.
Last moth and sometimes before I couldn't reach it for hours...although I started up again and again my computer or try to exe the downloaded version again and again...well i kinda fixed it i spose...
i deleted everything in appdata under mozilla & macromedia and deleted the plugins folder from my installation folder for ff3. uninstalled ff3, reinstalled ff3. now everything works fine. just have to redo my bookmarks & settings.
sorry to waste anyone's time...but hopefully if someone else has the problem, now they can fix it. peace. -
My Macbook Pro purchased Dec 2011 has suddenly become very slow after not using for 2 weeks (close to frozen). What is the problem and how to solve it?
Need Help Ye,
boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Is it still very slow? -
My MacBook Pro suddenly became very slow, cursor responding slowely
My MacBook Pro suddenly became very slow, cursor responding slowely
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Hi internet on my Mac(OS10.9.1) suddenly became very slow. Could somebody help me? Thanks.
Try resetting everything:
power down everything: modem, router, and computer
power up each item in turn in the same order: modem, router, and computer. Let each power up completely before moving on to the next. -
My screen is really faded, after it shut down (overheated I think) after being on for about an hour.
My screen is really faded, after it shut down (overheated I think) after being on for about an hour. Its kind of like how you see the world, when you get out of a pool that has too much chlorine.
I have tried shutting down, and re-starting. I have re-calibrated.
I have tried changing brightness.
Nothing works so far.
HELPWait a few hours before restarting it, also post actual temps. You can download iStatPro for free, once you have restarted, download it and post the actual temps.
Also try resettng the PRAM and SMC, do each multiple times. If you don't know how please click Intel iMac SMC and PRAM resets -
IMac became very slow after upgrading to Mavericks
after upgrading to Mavericks my mac became very slow, i can´t do anything on it without waiting at least15 min. Does someone know what i can do to make it better?
Mine too, I am really frustrated, since I read all reviews and asked some friends and co-workers about mavericks, they are all happy, but my macbook is almost useless now.
I tried using Mackeeper, but then apple says it´s a malware, so there´s my solution....
Anyone with a good answer for this problem ???
Is there a way to download Snow Leopard and do a clean install ?? -
Mac suddenly became very slow on OS-X
Problem description:
Machine became suddenly very slow only on OS-X. Checked with Linux and works ok.
Detailed description:
On December 31th machine begun to behave abnormally slow. Long waits between keystrokes and the character appearance on the screen and the coloured spinning wheel appeared very often. The machine appeared to hang from time to time, applications and internet were completely unresponssive. I decided to make clean install of Yosemite using its recovery. The recovery took longer than 16 hours and after this the machine was in the same state as before. In order to debug the problem I decided to use a Linux distribution and I booted its live dvd. On Linux everything went smooth, all application and operations were responsive, no hiccups.
I drove the conclusion that the issue is related either to the software in OS-X or there is some hidden state/settings on the machine that is causing the issue.
It cannot be on the hard drive because I have repartitioned it and made a clean install so there must be something in the firmware.
Problem description:
Random hangs on the computer. Everything becomes unresponsive, spinning wheel appear every 3-4 seconds and keystrokes are echoed with a 4-5 seconds delay. I suspect that it is a software problem as it is happening only on OS-X as I have booted a live Linux distro and everything works ok hence I drove the conclusion that there might be something related to the system state in OS-X.
EtreCheck version: 2.1.5 (108)
Report generated 5 Jan 2015 07:38:02 EET
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5:11:38
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750,16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (735.16 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 13.76 GB
Destinations:
TimeMachine [Network]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 13.76 GB X 3)
Top Processes by CPU: ℹ️
5% installd
3% WindowServer
3% hidd
3% App Store
1% storedownloadd
Top Processes by Memory: ℹ️
155 MB softwareupdated
86 MB Finder
77 MB mds_stores
77 MB com.apple.WebKit.WebContent
69 MB installd
Virtual Memory Information: ℹ️
2.94 GB Free RAM
2.97 GB Active RAM
1.71 GB Inactive RAM
971 MB Wired RAM
2.54 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 5, 2015, 02:27:07 AM Self test - passed1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n -\tmod date: %s\n -\tchecksum: %s\n%s\n' '\n ...and %s more line(s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/^\/[AD]|\/Contents\/.+\/Contents\/|\.prefP/&&/\/(Lib|usr).+\/(.+\.lproj|Contents|Info\.plist|Resources)|\.framework$/ { n++;sub(/\/Info\.plist$/,"");sub(/\/([A-Za-z_]+\.lproj|Contents|Resources|Versions)(\/.+)?/,"");print|"sort|uniq";} END { if(n<1100) print "/System/";} ' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /^\/(Ap|Dev|Inc|Prev)|\.(action|bundle|framework|kext|pkg|prefPane|service|vst)$/d;p;' 's/Pr.+n //p' ' /.kext$/ { s=system("PlistBuddy -c Print\\ :OSBundleRequired "$0"/*/I*|grep -q Sa");if(s==0) $0=$0" S"; };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("PlistBuddy -c Print "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n -\t"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if(!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' /[my]: /H;/^ *Lo.+: /{ H;b0'$'\n'' };$b0'$'\n'' d;:0'$'\n'' x;/: [3IU]/!d;s/.+n: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c Print\' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 bundle`" "`S1 mach-o-dylib`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files I/O\ errors 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Stylesheet Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D13 5 5 69 1;D13 5 54 30 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 14 31;A4 39 57 70 0;B2 15;B6 14 15 4;C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 31;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I just updated my Macbook (2010) to Yosemite, and it's become very slow. After searching through this community, I downloaded and run EtreCheck, but don't understand what the report means. Please could you help me with what I should do to improve my computer's speed, aside from upgrading my RAM? Thank you so much.
The report:
Problem description:
my macbook is running very slowly after upgrading to yosemite.
EtreCheck version: 2.0.11 (98)
Report generated 12 November 2014 1:44:14 pm SGT
Hardware Information: ℹ️
MacBook (13-inch, Mid 2010) (Verified)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3:23:3
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (25.42 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Western Digital My Passport 0748 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
tansey (disk1s2) /Volumes/tansey : 999.83 GB (951.98 GB free)
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) Support
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.13) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
[not loaded] com.option.driver.Option72 (2.15.0) Support
[not loaded] com.option.driver.OptionHS (3.26.0) Support
[not loaded] com.option.driver.OptionMSD (1.21.0) Support
[not loaded] com.option.driver.OptionQC (1.11.0) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) Support
[not loaded] com.vodafone.driver (3.0.9) Support
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) Support
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) Support
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) Support
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.coreservices.uiagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.iconservices.iconservicesd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.spindump.plist
[failed] com.apple.sysmond.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
[running] de.novamedia.nmnetmgrd.plist Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] de.novamedia.VodafoneDeviceObserver.plist Support
[invalid?] SwapperUFi.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] PPPMonitord.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.akamai.client.plist Support
[invalid?] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
SurplusMeterAgent UNKNOWN (missing value)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Google Earth Web Plug-in: Version: 7.1 Support
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.2.6 Support
OVSHelper: Version: 1.1 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.12 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 Support
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 223.78 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 223.78 GB X 3)
Top Processes by CPU: ℹ️
15% WindowServer
1% Dropbox
0% AppleSpell
0% Skype
0% imagent
Top Processes by Memory: ℹ️
60 MB Google Chrome
56 MB JavaApplicationStub
47 MB Skype
45 MB Finder
45 MB WindowServer
Virtual Memory Information: ℹ️
60 MB Free RAM
443 MB Active RAM
398 MB Inactive RAM
349 MB Wired RAM
16.91 GB Page-ins
633 MB Page-outsI advise to reply to the one you want to reply to.
You have had good information here. I will not repeat that here.
I would like to add:
you have incompatible software: start in SafeMode, read Woodmeister and see if it is free of issues.
Akamai is crap software needed or not, Huawei the same.
It is very possible that the keygenerator you used for generating a key for some softwares has infected your mac.
The non-regular software with the false key(s) are not compatible probably or generate malware. Luckily you can not update them automatically because the keygenerator blocked the software for contacting the developer... I propose to consider getting rid of those softwares by really good uninstalling.
You have a beautiful mac, don't degenerate it with crapped software. There are alternatives for expensive software, for example Adobe Photoshop has a free alternative (with a less beautiful interface) in GIMP. And so on.
Lex -
MacBook suddenly became very slow. Have tried other posters' suggestions.
Hi there,
My MacBook recently, rather unexpectedly, started running very slow. There is no particular application that is running slowly, but rather, the system as a whole. I think the problem began while I was browsing the internet and doing nothing suspicious in particular. I have been doing a bit of reading on these threads, but have been unable to solve my problem so far. I have presented below what I have tried so far.
Very many thanks for your help,
Aaron
1) Reset my System Management Controller.
2) Repaired my Disk using Disk Utility in Recovery mode.
3) Backed up my computer.
4) Using instructions outlined by user ‘Linc Davis’ in thread https://discussions.apple.com/thread/5437363?tstart=0. I will post the results as a comment below this question.(apologies for the long log list… I included about 50 lines as suggested)
Results from Diagnostic Procedure using “Terminal”
Mar 25 10:35:33 aaronscomputer2 kernel[0] <Debug>: nspace-handler-unblock: did not find token 320
Mar 25 19:36:00 aaronscomputer2 kernel[0] <Debug>: nspace-handler-unblock: did not find token 1360
Mar 31 00:58:28 aaronscomputer2 kernel[0] <Debug>: nspace-handler-update: did not find token 25548
--- last message repeated 2 times ---
Mar 31 00:58:48 aaronscomputer2 kernel[0] <Debug>: nspace-handler-unblock: did not find token 25548
Mar 31 01:01:45 aaronscomputer2 kernel[0] <Debug>: nspace-handler-unblock: did not find token 25605
Mar 31 08:29:08 aaronscomputer2 kernel[0] <Debug>: nspace-handler-unblock: did not find token 919
“Activity Monitor”
- % CPU (highest) = WindowServer (2.5%), although this varies greatly and is never exceedingly high.
- % User = 1.93%
- % System = 1.66%
- % Idle = 96.60%
- Memory (highest) = kernel_task (785.7MB)
- Memory Used = 5.11 GB / 8.00 GB.
- Memory Page Outs = I don’t see this statistic.
- Memory Swap Used = 0 bytes.
- Reads in/sec = 15
- Writes out/sec = 2
Log List from “Console”
2014-03-31 2:11:33.000 PM kernel[0]: nspace-handler-set-snapshot-time: 1396296695
2014-03-31 2:11:33.445 PM com.apple.mtmd[37]: Set snapshot time: 2014-03-31 14:11:35 -0600 (current time: 2014-03-31 14:11:33 -0600)
2014-03-31 2:12:19.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=497[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
2014-03-31 2:12:26.862 PM GoogleSoftwareUpdateDaemon[498]: -[KeystoneDaemon logServiceState] GoogleSoftwareUpdate daemon (1.1.0.3659) vending:
com.google.Keystone.Daemon.UpdateEngine: 2 connection(s)
com.google.Keystone.Daemon.Administration: 0 connection(s)
2014-03-31 2:12:26.872 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateEngine updateProductID:] KSUpdateEngine updating product ID: "com.google.Keystone"
2014-03-31 2:12:27.467 PM GoogleSoftwareUpdateDaemon[498]: -[KSCheckAction performAction] KSCheckAction checking 1 ticket(s).
2014-03-31 2:12:28.569 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction starting update check for ticket(s): {(
<KSTicket:0x383790
productID=com.google.Keystone
version=1.1.0.3659
xc=<KSPathExistenceChecker:0x383c70 path=/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/>
serverType=Omaha
url=https://tools.google.com/service/update2
creationDate=2011-07-04 16:55:56
>
Using server: <KSOmahaServer:0x2085310
engine=<KSDaemonUpdateEngine:0x379570>
params={
EngineVersion = "1.1.0.3659";
ActivesInfo = {
"com.google.GmailNotifier" = {
LastRollCallPingDate = 2011-01-14 08:00:01 +0000;
"com.google.Chrome" = {
LastActiveDate = 2014-03-16 20:40:48 +0000;
LastActivePingDate = 2014-03-17 07:00:00 +0000;
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
"com.google.GoogleDrive" = {
LastActiveDate = 2014-02-13 18:22:12 +0000;
LastActivePingDate = 2014-02-14 08:00:06 +0000;
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
"com.Google.GoogleEarthPlugin.intel" = {
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
"com.google.Keystone" = {
LastActiveDate = 2014-03-31 20:12:25 +0000;
LastActivePingDate = 2014-03-31 07:00:01 +0000;
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
"com.Google.GoogleEarthPlus" = {
LastRollCallPingDate = 2011-05-28 07:00:00 +0000;
"com.google.talkplugin" = {
LastActiveDate = 2014-03-31 17:39:31 +0000;
LastActivePingDate = 2014-03-29 07:00:00 +0000;
LastRollCallPingDate = 2014-03-31 07:00:00 +0000;
"com.Google.GoogleEarthPlus.intel" = {
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
UserInitiated = 0;
IsSystem = 1;
OmahaOSVersion = "10.9.2_i486";
Identity = KeystoneDaemon;
AllowedSubdomains = (
".omaha.sandbox.google.com",
".tools.google.com",
".www.google.com",
".corp.google.com"
>
2014-03-31 2:12:28.571 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction running KSServerUpdateRequest: <KSOmahaServerUpdateRequest:0x208b830
server=<KSOmahaServer:0x2085310>
url="https://tools.google.com/service/update2"
runningFetchers=0
tickets=1
activeTickets=0
rollCallTickets=0
body=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<o:gupdate xmlns:o="http://www.google.com/update2/request" protocol="2.0" version="KeystoneDaemon-1.1.0.3659" ismachine="1">
<o:os platform="mac" version="MacOSX" sp="10.9.2_i486"></o:os>
<o:app appid="com.google.Keystone" version="1.1.0.3659" lang="en-us" installage="1001" brand="GGLG">
<o:updatecheck></o:updatecheck>
</o:app>
</o:gupdate>
>
2014-03-31 2:12:32.630 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateCheckAction(KSServerUpdateRequestDelegate) serverRequest:fetchedWithResponse:] KSUpdateCheckAction received KSServerUpdateResponse: <KSOmahaServerUpdateResponse:0x3867c0
server=<KSOmahaServer:0x2085310>
url="https://tools.google.com/service/update2"
status=200
tickets=1
activeTickets=0
rollCallTickets=0
data=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<gupdate xmlns="http://www.google.com/update2/response" protocol="2.0" server="prod">
<daystart elapsed_days="2646" elapsed_seconds="47552"></daystart>
<app appid="com.google.Keystone" status="ok">
<updatecheck status="noupdate"></updatecheck>
</app>
</gupdate>
>
2014-03-31 2:12:34.305 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateCheckAction(PrivateMethods) finishAction] KSUpdateCheckAction found updates: {( )}
2014-03-31 2:12:34.805 PM GoogleSoftwareUpdateDaemon[498]: -[KSPrefetchAction performAction] KSPrefetchAction no updates to prefetch.
2014-03-31 2:12:34.807 PM GoogleSoftwareUpdateDaemon[498]: -[KSMultiUpdateAction performAction] KSSilentUpdateAction had no updates to apply.
2014-03-31 2:12:34.808 PM GoogleSoftwareUpdateDaemon[498]: -[KSMultiUpdateAction performAction] KSPromptAction had no updates to apply.
2014-03-31 2:12:34.811 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateEngine(PrivateMethods) updateFinish] KSUpdateEngine update processing complete.
2014-03-31 2:12:34.819 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateEngine updateAllProducts] KSUpdateEngine updating all installed products.
2014-03-31 2:12:34.821 PM GoogleSoftwareUpdateDaemon[498]: -[KSCheckAction performAction] KSCheckAction checking 2 ticket(s).
2014-03-31 2:12:36.471 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction starting update check for ticket(s): {(
<KSTicket:0x208b810
productID=com.google.talkplugin
version=5.2.4.18058
xc=<KSPathExistenceChecker:0x2085970 path=/Library/Application Support/Google/GoogleTalkPlugin.app>
serverType=Omaha
url=https://tools.google.com/service/update2
creationDate=2012-07-23 02:01:27
>,
<KSTicket:0x2083790
productID=com.google.Keystone
version=1.1.0.3659
xc=<KSPathExistenceChecker:0x2089af0 path=/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/>
serverType=Omaha
url=https://tools.google.com/service/update2
creationDate=2011-07-04 16:55:56
>
Using server: <KSOmahaServer:0x38e600
engine=<KSDaemonUpdateEngine:0x379570>
params={
EngineVersion = "1.1.0.3659";
ActivesInfo = {
"com.google.GmailNotifier" = {
LastRollCallPingDate = 2011-01-14 08:00:01 +0000;
"com.google.Chrome" = {
LastActiveDate = 2014-03-16 20:40:48 +0000;
LastActivePingDate = 2014-03-17 07:00:00 +0000;
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
"com.google.GoogleDrive" = {
LastActiveDate = 2014-02-13 18:22:12 +0000;
LastActivePingDate = 2014-02-14 08:00:06 +0000;
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
"com.Google.GoogleEarthPlugin.intel" = {
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
"com.google.Keystone" = {
LastActiveDate = 2014-03-31 20:12:25 +0000;
LastActivePingDate = 2014-03-31 07:00:01 +0000;
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
"com.Google.GoogleEarthPlus" = {
LastRollCallPingDate = 2011-05-28 07:00:00 +0000;
"com.google.talkplugin" = {
LastActiveDate = 2014-03-31 17:39:31 +0000;
LastActivePingDate = 2014-03-29 07:00:00 +0000;
LastRollCallPingDate = 2014-03-31 07:00:00 +0000;
"com.Google.GoogleEarthPlus.intel" = {
LastRollCallPingDate = 2014-03-31 07:00:01 +0000;
UserInitiated = 0;
IsSystem = 1;
OmahaOSVersion = "10.9.2_i486";
Identity = KeystoneDaemon;
AllowedSubdomains = (
".omaha.sandbox.google.com",
".tools.google.com",
".www.google.com",
".corp.google.com"
>
2014-03-31 2:12:36.472 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction running KSServerUpdateRequest: <KSOmahaServerUpdateRequest:0x38af00
server=<KSOmahaServer:0x38e600>
url="https://tools.google.com/service/update2"
runningFetchers=0
tickets=2
activeTickets=1
rollCallTickets=0
body=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<o:gupdate xmlns:o="http://www.google.com/update2/request" protocol="2.0" version="KeystoneDaemon-1.1.0.3659" ismachine="1">
<o:os platform="mac" version="MacOSX" sp="10.9.2_i486"></o:os>
<o:app appid="com.google.talkplugin" version="5.2.4.18058" lang="en-us" installage="616" brand="GGLG">
<o:ping a="2"></o:ping>
<o:updatecheck></o:updatecheck>
</o:app>
<o:app appid="com.google.Keystone" version="1.1.0.3659" lang="en-us" installage="1001" brand="GGLG">
<o:updatecheck></o:updatecheck>
</o:app>
</o:gupdate>
>
2014-03-31 2:12:38.067 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateCheckAction(KSServerUpdateRequestDelegate) serverRequest:fetchedWithResponse:] KSUpdateCheckAction received KSServerUpdateResponse: <KSOmahaServerUpdateResponse:0x385990
server=<KSOmahaServer:0x38e600>
url="https://tools.google.com/service/update2"
status=200
tickets=2
activeTickets=1
rollCallTickets=0
data=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<gupdate xmlns="http://www.google.com/update2/response" protocol="2.0" server="prod">
<daystart elapsed_days="2646" elapsed_seconds="47557"></daystart>
<app appid="com.google.talkplugin" status="ok">
<ping status="ok"></ping>
<updatecheck status="noupdate"></updatecheck>
</app>
<app appid="com.google.Keystone" status="ok">
<updatecheck status="noupdate"></updatecheck>
</app>
</gupdate>
>
2014-03-31 2:12:38.072 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateCheckAction(PrivateMethods) finishAction] KSUpdateCheckAction found updates: {( )}
2014-03-31 2:12:38.602 PM GoogleSoftwareUpdateDaemon[498]: -[KSPrefetchAction performAction] KSPrefetchAction no updates to prefetch.
2014-03-31 2:12:38.604 PM GoogleSoftwareUpdateDaemon[498]: -[KSMultiUpdateAction performAction] KSSilentUpdateAction had no updates to apply.
2014-03-31 2:12:38.605 PM GoogleSoftwareUpdateDaemon[498]: -[KSMultiUpdateAction performAction] KSPromptAction had no updates to apply.
2014-03-31 2:12:38.607 PM GoogleSoftwareUpdateDaemon[498]: -[KSUpdateEngine(PrivateMethods) updateFinish] KSUpdateEngine update processing complete.
2014-03-31 2:12:45.046 PM GoogleSoftwareUpdateDaemon[498]: -[KeystoneDaemon logServiceState] GoogleSoftwareUpdate daemon (1.1.0.3659) vending:
com.google.Keystone.Daemon.UpdateEngine: 1 connection(s)
com.google.Keystone.Daemon.Administration: 0 connection(s)
2014-03-31 2:12:56.933 PM GoogleSoftwareUpdateDaemon[498]: -[KeystoneDaemon main] GoogleSoftwareUpdateDaemon inactive, shutdown.
2014-03-31 2:17:32.499 PM xpcproxy[512]: assertion failed: 13C64: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
2014-03-31 2:17:50.376 PM com.apple.SecurityServer[14]: Session 100023 created
2014-03-31 2:22:55.161 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "Microsoft Word" for over 1.00 seconds. Server has re-enabled them.
2014-03-31 2:22:58.789 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "Microsoft Word" after 4.63 seconds (server forcibly re-enabled them after 1.00 seconds)
2014-03-31 2:23:06.604 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.
2014-03-31 2:23:20.604 PM WindowServer[97]: disable_update_likely_unbalanced: UI updates still disabled by application "Safari" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
2014-03-31 2:23:25.875 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 20.27 seconds (server forcibly re-enabled them after 1.00 seconds)
2014-03-31 2:23:25.923 PM Safari[345]: void CGSUpdateManager::log() const: conn 0x148d7: spurious update.
2014-03-31 2:25:01.211 PM mDNSResponder[39]: 62: Could not write data to clientPID[345](Safari) because of error - aborting connection
2014-03-31 2:25:01.211 PM mDNSResponder[39]: 62: DNSServiceGetAddrInfo v4v6 clients1.google.com. PID[345](Safari)
2014-03-31 2:37:54.909 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.
2014-03-31 2:38:01.353 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 7.44 seconds (server forcibly re-enabled them after 1.00 seconds)
2014-03-31 2:40:58.862 PM mDNSResponder[39]: 44: Could not write data to clientPID[345](Safari) because of error - aborting connection
2014-03-31 2:40:58.862 PM mDNSResponder[39]: 44: DNSServiceGetAddrInfo v4v6 clients1.google.com. PID[345](Safari)
2014-03-31 2:41:41.247 PM com.apple.WebKit.Networking[348]: CFNetwork SSLHandshake failed (-9806)
2014-03-31 2:47:21.677 PM com.apple.backupd[551]: Starting manual backup
2014-03-31 2:47:21.880 PM com.apple.backupd[551]: Error -35 while resolving alias to backup target
2014-03-31 2:47:22.303 PM com.apple.backupd[551]: Backup failed with error 18: The backup disk could not be found.
2014-03-31 2:47:22.000 PM kernel[0]: USBMSC Identifier (non-unique): 1f00c7029e4b21024b000000 0x59f 0x101d 0x1, 2
2014-03-31 2:48:05.000 PM kernel[0]: hfs: mounted Aaron Wynn's Hard Drive on device disk1s3
2014-03-31 2:48:07.994 PM com.apple.SecurityServer[14]: Session 100003 created
2014-03-31 2:48:21.340 PM com.apple.backupd[551]: Starting manual backup
2014-03-31 2:48:29.903 PM com.apple.backupd[551]: Backing up to /dev/disk1s3: /Volumes/Aaron Wynn's Hard Drive/Backups.backupdb
2014-03-31 2:48:32.083 PM com.apple.backupd[551]: Event store UUIDs don't match for volume: Macintosh HD
2014-03-31 2:48:48.957 PM com.apple.backupd[551]: Deep event scan at path:/ reason:must scan subdirs|new event db|
2014-03-31 2:48:50.330 PM com.apple.IconServicesAgent[233]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.a pple.appkit.xpc.openAndSavePanelService.xpc/
2014-03-31 2:49:37.136 PM com.apple.appkit.xpc.openAndSavePanelService[573]: assertion failed: 13C64: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
2014-03-31 2:49:37.147 PM com.apple.appkit.xpc.openAndSavePanelService[573]: assertion failed: 13C64: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
2014-03-31 2:49:37.985 PM com.apple.appkit.xpc.openAndSavePanelService[573]: Bogus event received by listener connection:
<error: 0x7fff727ccb50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff727cce60> { length = 18, contents = "Connection invalid" }
2014-03-31 2:49:41.335 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "com.apple.appkit.xpc.openAndSav" for over 1.00 seconds. Server has re-enabled them.
2014-03-31 2:49:41.720 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "com.apple.appkit.xpc.openAndSav" after 1.39 seconds (server forcibly re-enabled them after 1.00 seconds)
2014-03-31 2:49:45.330 PM TextEdit[571]: view service marshal for <NSRemoteView: 0x7fcefbd05390> failed to forget accessibility connection due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from this process.) UserInfo=0x608000264a40 {NSDebugDescription=The connection was invalidated from this process.}
timestamp: 14:49:45.328 Monday 31 March 2014
process/thread/queue: TextEdit (571) / 0x10953e000 / com.apple.NSXPCConnection.user.endpoint
code: line 2972 of /SourceCache/ViewBridge/ViewBridge-46.2/NSRemoteView.m in __57-[NSRemoteView viewServiceMarshalProxy:withErrorHandler:]_block_invoke
domain: communications-failure
2014-03-31 2:49:45.332 PM com.apple.appkit.xpc.openAndSavePanelService[573]: remote view marshal proxy failed to forward event to remote due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from the other process or the connection name was invalid.) UserInfo=0x7ff2f9f8a6d0 {NSDebugDescription=The connection was invalidated from the other process or the connection name was invalid.}
timestamp: 14:49:45.332 Monday 31 March 2014
process/thread/queue: com.apple.appkit.xpc.openAndSavePanelService (573) / 0x106587000 / com.apple.NSXPCConnection.user.571
code: line 1006 of /SourceCache/ViewBridge/ViewBridge-46.2/NSViewServiceMarshal.m in __59-[NSViewServiceMarshal remoteViewMarshal:withErrorHandler:]_block_invoke
domain: communications-failure
2014-03-31 2:49:45.333 PM com.apple.appkit.xpc.openAndSavePanelService[573]: remote view marshal proxy failed to tell remote whether we have a first responder due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from the other process or the connection name was invalid.) UserInfo=0x7ff2f9f8a6d0 {NSDebugDescription=The connection was invalidated from the other process or the connection name was invalid.}
timestamp: 14:49:45.333 Monday 31 March 2014
process/thread/queue: com.apple.appkit.xpc.openAndSavePanelService (573) / 0x106587000 / com.apple.NSXPCConnection.user.571
code: line 1006 of /SourceCache/ViewBridge/ViewBridge-46.2/NSViewServiceMarshal.m in __59-[NSViewServiceMarshal remoteViewMarshal:withErrorHandler:]_block_invoke
domain: communications-failure
2014-03-31 2:49:49.480 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "TextEdit" for over 1.00 seconds. Server has re-enabled them.
2014-03-31 2:49:51.734 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "TextEdit" after 3.25 seconds (server forcibly re-enabled them after 1.00 seconds)
2014-03-31 2:50:39.212 PM TextEdit[571]: Couldn't contact spell checker for U.S. English
2014-03-31 2:50:40.483 PM AppleSpell[310]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
2014-03-31 2:50:40.484 PM AppleSpell[310]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
2014-03-31 2:50:40.484 PM AppleSpell[310]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
2014-03-31 2:50:40.485 PM AppleSpell[310]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
2014-03-31 2:50:40.485 PM AppleSpell[310]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
2014-03-31 2:50:42.322 PM revisiond[28]: sqlite3_step failed: 11 database disk image is malformed
2014-03-31 2:50:42.322 PM revisiond[28]: _CSInsertChunk failed, i:0, count:1
2014-03-31 2:50:42.322 PM revisiond[28]: _CSStoreChunks failed, batchIndex:0, batchCount:1
2014-03-31 2:50:42.322 PM revisiond[28]: CSrabin_chunk_stream failed
2014-03-31 2:50:42.322 PM revisiond[28]: CKCreateStoredFile failed for "/.vol/16777218/2/.DocumentRevisions-V100/PerUID/501/e4/com.apple.documentVersi ons/63490ED2-C8F5-407F-BD97-DFA80FB9D264.rtf"
2014-03-31 2:51:12.225 PM AppleSpell[310]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
2014-03-31 2:51:12.226 PM AppleSpell[310]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
2014-03-31 2:51:12.226 PM AppleSpell[310]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
2014-03-31 2:51:12.227 PM AppleSpell[310]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
2014-03-31 2:56:26.141 PM com.apple.SecurityServer[14]: Killing auth hosts
2014-03-31 2:56:26.141 PM com.apple.SecurityServer[14]: Session 100023 destroyed
2014-03-31 2:56:26.190 PM com.apple.SecurityServer[14]: Session 100024 created
2014-03-31 2:59:10.569 PM xpcproxy[597]: assertion failed: 13C64: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
2014-03-31 2:59:40.542 PM Console[598]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored. -
My iMac suddenly became very slow
Hi everybody, I have seen some previous posts about more or less the same subject, nevertheless I ask for help because I am not sure I can try to apply some suggestions to my case.
Well, I own a late 2007 20" Intel iMac (Intel Core 2 Duo), with 4Gb RAM and the default 320 Gb hard disk. It has been regularly upgraded, operating system-wise, and now it runs with Mountain Lion (intalled from scratch).
I don't do so much work with the iMac, the most used applications being Safari and Chrome for internet surfing, and Thunderbird for the email. I also use iPhoto for pictures loading and storing.
It happened very seldom so far that the computer hung during the startup (remaining in the grey screen), requesting a strong power off action.
A couple of days ago a sudden electrical power shutdown during a thunderstorm acted on the iMac, too.
Yesterday the iMac started sporting the rolling beach ball most of the time. Even if there only the Finder working, the ball appears and stays there.
I started the iMac from the restore partition, launching the "verify disk" and "verify permissions" tasks via Disk Utility on the internal HD: the result was "disk OK" and a very few repaired permissions. But then the problem rose again.
It is very hard, in such condition, to try to execute utilities like Onyx or system funcions like Spotlight, or even launch the Activities Monitor. What I can say is neither the CPU nor the memory seemed to be heavily affected by the computer activity.
I could to a last Time Machine backup, so no data was lost so far, but since yesterday evening the ball is rolling and nothing happend to the computer.
Please note that while I was trying to find out what the problem could be, it also happened that the screen started switching alternatively from the desktop background picture to the startup grey screen. Then is stopped blinking this way.
I sincerely don't know how I can try to better find out what the problem could be. Any suggestions? I tried to be as detailed as possibile, but if more information is needed, I am ready to supply it.
Thank you very much in advance to everybody.
GiovanniI whall try with the operations you sugget.
In the meantime the iMac apparentely started working fine again .
I was able to run the hardware test using the program provided with the original iMac DVD's, and it reported the following error:
4MOT/1/40000003:HDD
From what I could see on the Internet, it should be related to the HDD fan not workinf properly and therefore having the HDD temperature rise, but someone also states it could be the RAM memory.
I'll try to check it more tonight. -
It happened when I was browsing the RMS Titanic website (this site has some animation, so i guess the problem originates from the plugins that allow this animation). Now Firefox is awfully slow.
It happened when I was browsing the RMS Titanic website (this site has some animation, so i guess the problem originates from the plugins that allow this animation). Now Firefox is awfully slow.
-
G460 became very slow after installing windows 7...help with one touch recovery??
hi ...i got a laptop from friend 9 months ago from us ....its g460 with windows 7 home premium os...for practising sharepoint tech: i installed windows 7 ultimate 1 month back and after that i tried to install .net and sharepoint s/w with no use...after that whenever i start its taking neary 15 mins to start itself and then its saying windows s7 is not genuine...si i called up service center and they said that s/w instllation they dont cover under warranty ..and they are charging around sme 2000 bucks to install windows 7 premium and said that we will also provide one touch recovery...
cant i with online support do the one touch recovery and get back the laptop in the previous state?? what is this one touch recovery all about?? is it only for data ?? thanks in advance.hey durgamavu,
Do check the following >>
http://consumersupport.lenovo.com/%28S%28wjgnfm55be4kejqew1t0nj55%29%29/lk/en/HintsandTips/hints_sho...
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DNS lookup very slow after using VPN
Hi everyone smarter than me!
I've recently started using a VPN. I set it up using a program called Viscosity. The VPN works fine, and when I'm connected internet is fine and browsing is as expected.
However whenever I disconnect the VPN connecting to a webpage takes forever. I'm talking 30-seconds type forever. I'm thinking the DNS lookup is slowing things down. Bandwith tests show no difference in bandwith, no difference in ping. Every other computer on the network has normal connection.
Things not working:
- Restarting
- Killing the Viscosity program
- Trying different browsers
- Randomly looking at .conf files I don't understand to look for a fault:)
Would really apreciate some help!From the menu bar, select
▹ System Preferences... ▹ Network ▹ Advanced... ▹ DNS
Under DNS Servers you should have one or more numerical addresses, such as “192.168.1.1” or “10.0.0.1”. What are those addresses?
Maybe you are looking for
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i want to take printout of purchase order created via me21n in a smartform . please suggest how should i proceed . any piece of code or link will be highly appreciated . regards navjot
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Can you take sofeware written on one computer and use it on another.
We have a problem with the apllication maybe or the gpib. The apllication was working on one computer, but we change out that computer now we can get the program to work. A error message is generated (-107---) and fail to set up the test equipment.