Firefox 3.5 teh Personas are missing and reload page, Also Firefox is bogged and not working correctly, it is NOT working with iGoogle Homepage either, All sorts of problems

Firefox is bogged and does not reload right.. Firefox Persona's is missing..
iGoogle when down nearly 2 weeks ago and my iGoogle homepage went missing in action, all gadgets gone, just a blank page, NOTHING worked, all steps did NOT restore it, AND the help forum had some rude employees. The help forum details page is totally and utterly disabled and all you can do is type in the subject line your query and hope they answer, But you cannot type in the box when it asks for details so I had to type that issue also in the subject line, then one female told me from Google and rudely "funny I'm not having a problem with the help forum pages, nobody else is either" something like that but snappy... And rude, NOT helpful at all..
I'm wondering if Google knows their employees do this because frankly I buy goods and services quite often, its enough to cause me to go somewhere else and even spend a little more for nicer helpers... Anyway... I did all steps over there, Nothing restored my gadgets.. Nobody helped over there EXCEPT to say its all Firefox's fault.
So that is why I am here... To get help.. no settings over at Google or Firefox have I changed.. But Google did go down nearly 2 weeks ago with ALL blogs, many hundreds lost some important posts. After I spoke with the female it was after blogger came back online.... Then today my settings on myblogger was changed, one minute they are fine, the next they are different colored texts.. The type of background I use there, you have to manually go in to change the background FIRST before you change the text color, both of which I never did and yet someone went in there today to do this.
sorry for venting, very frustrated with service there.. It only stands to reason that if blogger went down and it happens to be exactly when I lost all gadgets etc, that they need not blame firefox for it... YET though blogger came back up the issue with the gadgets and entire iGoogle homepage is utterly still at hand, so I thought to write to their help forum but to get SLAMMED by a female that would be better off doing a boxing match in an amateur event rather then being impeccably a customer service agent that cares about customers and people.
I wanted to upgrade to firefox 4 BUT I heard there were some glitches not worked out yet, and I was worried not knowing if since I'm already having a glitch problem if it would make it worse to upgrade.
so firefox is not loading right, it is also not showing Persona.. And iGoogle is not working right either, not sure if Google and you have a connection but they keep saying its all Firefox's fault.
can you help me? I hope so... I love firefox and I had to use Opera today only because it was so bad that I had no choice.. Opera works fine but its firefox that I want..
take care,

I wish it were that but a long time ago when I had a problem with the gadgets with iGoogle back 6 months ago thereabouts I was asked to disable it then and I did and I just went to re-check and it is still not enabled, however, it will not let me un-install it though.. It only gives me an option to enable or disable.. Any advice ? So I'm wondering if it is something else still or is there a problem with the avast still ?
thanks again for your help. Mind you that this all started when blogger went down ..
take care

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