Firefox 4 won't open because it says it is not supported by the current architecture. Now I cannot use Firefox at all.

I followed the advice and instructions to download Firefox 4 and once I moved it to the applications folder, a slash went through the icon and now it tells me that I cannot open Firefox because it is not supported by the architecture. Don't know what to do next.

I suspect you need more expert help but here are a few things you can try.
If you can't open Firefox(double click on Firefox desktop icon) try Safe Mode - Hold down the Shift Key as you double click on the icon>don't check anything on the page that opens>continue. If Firefox opens and works in this safe mode go to Add-ons> Extensions and look for "Ask". Then look at Add-ons >Plug-ins and again look for "Ask" . Remove, delete,disable any Asks. If you do remove any, close Firefox. And try again in Normal Mode.
The Ask website has detailed instructions for removal but you need to find it on your computer and have your computer in working order.
If there is no sign of Ask and Firefox is working well in Safe Mode you should work your way through this -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Eventually you might need to grapple with About:Config and even your Windows Registry but I would recommend a complete uninstall and re-install before that. Unfortunately that often doesn't work.
That all sounds very daunting but taken step-by-step you might get lucky early.

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Firefox won't open because it says it is already open when it ain't

Firefox won't open because it says it is already open. It appears Firefox is operating in the background. Tried to remove it but we get the same message to log out of Firefox. For 10 years we have been using McAfee with all features but it does not detect any virus or malaware etc. It appears it might be a malaware problem but even using all the latest Microsoft fixes hasn't helped. We used Vista Business Professional with all the latest service packs updated. We use the latest version of Firefox as of up to around 3 weeks or so ago when this issue first appeared.

I suspect you need more expert help but here are a few things you can try.
If you can't open Firefox(double click on Firefox desktop icon) try Safe Mode - Hold down the Shift Key as you double click on the icon>don't check anything on the page that opens>continue. If Firefox opens and works in this safe mode go to Add-ons> Extensions and look for "Ask". Then look at Add-ons >Plug-ins and again look for "Ask" . Remove, delete,disable any Asks. If you do remove any, close Firefox. And try again in Normal Mode.
The Ask website has detailed instructions for removal but you need to find it on your computer and have your computer in working order.
If there is no sign of Ask and Firefox is working well in Safe Mode you should work your way through this -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Eventually you might need to grapple with About:Config and even your Windows Registry but I would recommend a complete uninstall and re-install before that. Unfortunately that often doesn't work.
That all sounds very daunting but taken step-by-step you might get lucky early.

Itunes won't open because it says Quicktime was not found?

When I click to open Itunes, first this message pops up: The procdedure entry point QTCF_CFHTTPPMessageSetHeaderFieldValue couldn not be locate in the dynamic link library QTCF.dll.
Then i click OK and the same message pops up, and then another one pops up saying: Quick Time is not found. Quicktime is required to open Itunes. Please uninstall Itunes, then install it again.
Except I checked, and i DO have Quicktime. So I uninstalled Quicktime, and installed it again. I opened iTunes and ir won't work. So I uninstalled iTunes and then installed it again. Still doesn't work...

If you definitely have a working QuickTime but iTunes thinks that you7 do not, then this points to a particular type of error.
Do you have a computer that has been set up for a work network? You may find that iTunes works OK when the computer is connected to the network but doesn't at home when not connected.
There are other possibilities, but this is a common one.
If I have guessed right, the problem lies in the %path% environment variable. In order to look at its contents, could you do the following:
Type:
cmd
into your search box and click cmd under Programs.
The black cmd window will open.
Next copy&paste the following into the cmd window and press return:
echo %path% >documents\path.txt
This will place the contents of the %path% variable in a text file called Path in (My) Documents.
Could you copy&paste this text file into your next post so I can look at it.
(Use ctrl V to paste into the editor, right click doesn't work.)

Microsoft Excel won't open because it says there is not enough memory?

I'm trying to open Microsoft Excel and a prompt appears stating that there is not enough memory even though I have 140gb available of a 250gb hard drive. Any suggestions?

You're right, i did. But how do I clear out available RAM? When I check the Activity Monitor and then System Memory it says I have 1.3gb available. That SHOULD be enough. Right?

My iphoto won't open because it says I need the newest version, however, no updates will download because it says I need a newer version of iphoto....But I just downloaded iLife'11....Don't get it?

My iphoto won't open because it says I need the newest version, however, no updates will download because it says I need a newer version of iphoto....But I just downloaded iLife'11....Don't get it?

What version do you have? What's the exact message you get?

Adobe reader 6.0 app won't open because PowerPC apps are no longer supported

I can no longer open .pdf files on my newer imac which is over 3 yrs. old, This issue seemed to have started sometime after updating to icloud & Lion?? on this imac but for some reason, I do not have the same problem on my other imac that is running the same Lion v. 10.7.2 which is over 4 yrs. old. I can see that the older imac is running Adobe Reader 9.4.6 and opens .pdf files.
Here is the error message I get on my newer imac:
adobe reader 6.0 app won't open because PowerPC apps are no longer supported
I don't remember if or when I started having this problem on the newer imac but it use to open .pdf files. Nor can I find any reference to ANY Adobe Reader version other than 6.0 on this computer, Even after several tries and downloading off the Adobe web site using Safari.
I have made several attempts to download off the adobe web site using safari which shows it is downloading the app. but cannot find it anywhere on my computer's HD or Desktop even when using Spotlight to search for it.
In fear of screwing up my new 17" MBP which arrived yesterday I have not attempted to transfer any info/files/data off of my other imacs due to they info dating back to the PowerPC days that transfered during switching to newer mac models.
Thanks for any help in this matter
Bob

I have tried several times to update the Intel Mac verision of adobe but cannot find where it was downloaded to on my computer.   When I do a search on my computer, the only version that is found is the old 6.0 Power PC which is no longer supported.
Message was edited by: keyag

Firefox won't open...keep getting "404 not found" WHY? HELP

firefox won't open...keep getting "404 not found" WHY? HELP

The 404 message usually indicates a web page can not be found. If you are seeing that message in Firefox then Firefox is up and running but either having problems connecting to the web or not finding a specific target page. Sometimes the address may be wrong, sometimes the site may not be available.
Have you written this message whilst using Firefox on another computer ?
See also the article
* [[error loading websites]] <-- clickable link --
On the problem computer, if it is a Windows machine it will probably have Internet Explorer, does that work ok ?
Is it one particular website you are having a problem with, if so what is that site, and what is the web address as written in the location bar. If it is many pages give at least two examples please.
Copy and paste the location bar contents into your post
* Keyboard key '''Ctrl + L''' (press the Control key hold it down than press the L key) that will highlight the location bar content, do that while trying to use the web page
* '''Ctrl + C''' copies the info to the 'clipboard'
* change to the message you are writing '''Ctrl + V''' pastes/inserts content at mouse cursor in your message

When I tried to download the new version of firefox I get an error message that says "you computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment.

When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

I can not update my phone because itunes says i am not connected to the internet, but i am connected

I can not update my phone because itunes says i am not connected to the internet, but i am connected to the internet.

Download the last IOS you need and install it.
Download iOS 4.3.5 Links
iOS 4.3.5 download (iPad)
iOS 4.3.5 download (iPad 2) (WIFI)
iOS 4.3.5 download (iPad 2) (GSM)
iOS 4.3.5 download (iPhone 4) (GSM)
iOS 4.3.5 download(iPhone 3GS)
iOS 4.3.5 download (iPod touch 4th generation)
iOS 4.3.5 download (iPod touch 3rd generation)
Step 1: Download and install latest version of Apple iTunes
Step 2: Sync your iPhone with iTunes
Step 3: From iTunes sidebar, select your device (in devices section on sidebar)
Step 4: Press and hold Shift key (Windows) or Alt key (for Mac) and click on “Update”.
Step 5: Select the location of .ipsw file you want to restore or load on to iPhone
Step 6: That’s all from your end, now iTunes will perform some automated steps to complete the installation. Your iPhone will restart once the progress is complete.
Good luck !!

After I updated to 6OS from 4Os, some of my email will not open...says I am not connected to the Internet? HUH???

After I updated my 4OS to 6 OS, some of my email will not open as it says I am not connected to the Internet. This is a first...HUH?

Try connecting the two computers together and dragging the iPhoto library dorm the pictures folder to the desktop then dragging the iPhoto library from the old computer to the pictures folder of the new and launching iPhoto. That should work and if rpeverything is good trash the iPhoto library on the desktop
LN

Hi All, i have just purchased a second hand iphone 3GS, i want to change its registration, because this iphone is already been registered with the first person name, i cannot use app store on the phone coz it ask password which i dont have, ny suggestion

Hi All,
I have just purchased a second hand iphone 3GS, i want to change its registration, because this iphone is already been registered with the first person name, i cannot use app store on the phone coz it ask password which i dont have, ny suggestion how can i change the itunes password or the account settings.
Thanks & Regards
Ayub

Restore the iphone as new.
iPhone User Guide (For iOS 5.1 Software)

Itunes won't open because it says the file was created by a newer version

I just got a new hard drive for my computer and the new operating system but now my itunes won't open and it says something about how the file can't be opened because it was created with a newer version. Help!

Which operating system version?
iTunes 10.7 - http://www.apple.com/itunes/download/
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

Mozilla firefox won't open it comes up with mozilla crash reporter before the browser opens

I cannot open the browser at all everytime I try and open it it comes up with crash reporter and then the browser doesn't open at all. I cannot open it in safe mode either as when I try and press shift while opening it it doesn't even come up with an option to open it in safe mode. I cannot troubleshoot it if it is not opening either which is frustrating. I have tried uninstalling and reinstalling but still no use.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Firefox won't load because it says that my computer is missing MOZCPP19.dll file

For some reason when I restarted my computer today it did a hard drive check and I'm guessing that in all that mess some file for Mozilla Firefox got deleted. When I try to open Firefox it brings up a box that says "firefox.exe-System Error" and it also says "The program can't start because MOZCPP19.dll is missing from your computer. Try to reinstall the program to fix this problem." Please tell me how to recover this file, or how to fully uninstall Firefox, so I can continue using Firefox.
Thanks,
Derrick

Download a fresh copy of Firefox ( http://www.mozilla.com/firefox/all.html ) and do a reinstall of Firefox over the top of the current version.
If that still causes the same problem then do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Firefox 4 won't open because it says it is not supported by the current architecture. Now I cannot use Firefox at all.

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