Firefox crashes continually

It has been a few months (unfortunately I don't recall when), but Firefox started crashing for (to me anyway) no apparent reason. I could be just reading articles and it crashes. I could be watching videos and it crashes, or I am surfing from website to another.
Sometimes it will crash 4 or 5 times in a row.
I tried uninstalling and reinstalling.
I reset all the Browser Defaults.
I tried Safe Mode and it still crashes.
I noticed on the Trouble Shooting Information, Covenant Eyes was mentioned a lot ("crash in nmsvc from CovenantEyes"). I have had this program for many years along with Firefox and there never was a problem.
Any help would be appreciated.

I'm sorry, I thought I had clicked everything for my crash reports to be attached. In any case:
bp-e5655f3d-7d65-47ce-ab0a-330cd2140901 9/1/2014 4:20 PM
bp-269398ab-c456-4bd9-bf59-827d02140901 9/1/2014 4:19 PM
bp-f687e09b-79d5-4633-b92b-305fa2140901 9/1/2014 4:19 PM
bp-069a86a6-d30a-4eac-b6a1-baae02140901 9/1/2014 4:19 PM
4ecfd225-0c38-4cf8-b97a-e6900a895e5d 9/1/2014 8:51 AM

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Firefox crashes continually. Now I'm getting this error and cannot open firefox at all: XML Parsing Error: not well-formed Location: chrome://browser/content/browser.xul Line Number 1068, Column 87:

SInce the latest update Firefox has crashed continually for about two weeks now. Continually means at least 10 times a day. Now it does not open at all and I get this message when launching Firefox:
XML Parsing Error: not well-formed Location: chrome://browser/content/browser.xul Line Number 1068, Column 87:

SInce the latest update Firefox has crashed continually for about two weeks now. Continually means at least 10 times a day. Now it does not open at all and I get this message when launching Firefox:
XML Parsing Error: not well-formed Location: chrome://browser/content/browser.xul Line Number 1068, Column 87:

Since installing 3.6.12, firefox crashes continuously...I have gone back to Windows Explorer because firefox does not run anymore. Upon any actioin in firefox, the screen goes white and freezes and I get an error message saying firefox has stopped working

just about any action in firefox will cause a "WHITE SCREEN" freeze up and then an error message stating that firefox has stopped working. This happens in EVERY sessioin of firefox.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

Firefox crashed, will not reopen. Removed perhaps corrupted Firefox. Used Chrome to download new version. Still will not open. Mozilla Crash Reporter continues to come up. I hit open and it just continues to come up.

My Firefox crashed. I got Mozilla Crash Reporter. It refused to reopen no matter how often I tried or re-booted. It continued to try to restore Tabs. So I used MS Control Panel Add/Delete Programs. I deleted it and then used Chrome to download a new version. But it continues to try to reopen tabs. I love Firefox in spite of it's repeated crashing .... often when I am saving pictures to my hard drive. I love the add-ons and extensions. How do I get around it's effort to restore Tabs? How do I get it to open? I don't care about the Tabs. My Thunderbird email address is [email protected] My OS is MS Windows XP. Please help, Gary
== Crash ID(s) ==
no ID given
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

Sometimes the Firefox window gets "off screen" somehow. You often can force it to appear on the screen by right-clicking the little thumbnail image above the Taskbar and choosing Maximize. Does that work?
One possible cause for this is that the file which stores window sizes and positions has become corrupted.
'''Method #1:''' ''If you can get a maximized window:''
Open your current Firefox settings (AKA Firefox profile) folder using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.
Leaving that window open, switch back to Firefox and Exit, either:
* "3-bar" menu button > "power" button
* (menu bar) File > Exit
Pause while Firefox finishes its cleanup, then rename '''xulstore.json''' to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well.
Start Firefox back up again. Do windows display normally again?
'''Method #2:''' ''If you cannot get a Firefox window at all:''
Shut down Firefox by right-clicking the taskbar icon > Close All Windows.
Using the Run dialog (windows key + R) or the Start menu search bar (or in Windows 8 maybe the charms bar search bar?) type or paste the following and press Enter to drill down to the Profiles folder:
%APPDATA%\Mozilla\Firefox\Profiles
Here you may see one folder -- in which case, double-click into that -- or more than one folder -- in which case, double-click into what looks like the most recently updated.
Scroll down and rename '''xulstore.json''' to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well.
Start Firefox back up again. Do windows display normally again?

Firefox is crashing continuously when I open it. I'm unable to open it in safe mode and reinstalling the application has not worked.

I've been running Firefox v. 18.0.2 and for a few days the application continually crashes everytime I open it. I'm currently unable to get into safe mode and this is occurring on all profiles on the machine. I've went through and updated all my Add-Ons however the issue persists. I decided to re-install the application wiping out any configurations that were previously configured. I've also tried deleting the entire %APPDATA%\Mozilla folder. Up until this point I am unable to get Firefox running.

1. Click the Windows Start button, and select Run... on Windows XP or press Windows Key + R on Windows Vista/7. Type in "%APPDATA%\Mozilla\Firefox\Crash Reports\submitted" including the quotation marks and click OK.
2. In the resulting folder will be a text file for each crash report you have submitted. Using the View menu, arrange them by date to find out which is the newest file; and double-click on it to open it.
3. Report back to us with the latest crash ids.

Adobe Flash crashes, continually causes Firefox 13.0.1 to crash

Firefox continually crashes (approx. 6-8 times a day or more) due to Adobe Flash player crashing.
I'm running Firefox 13.0.1 and Adobe Flash 11.3.300.262
I noticed that since the second-to-last update of Flash Firefox has been crashing a lot. Before that Firefox crashed 'only' once a day or so.
Over the past few months I've read just about every thread related to Flash & Firefox and I'm not about to spend hours troubleshooting stuff, trying to disable hardware acceleration, etc, etc. I've done that before when the Flash-crash issue started a couple of months ago. (Also, Firefox is sometimes sending you automated crash reports, so you should have that data.) I would expect Firefox to simply "work" reasonably well, and as of the past couple of months or so, it hasn't.
W.T.F, Mozilla? I've used your browsers (Netscape) since the early 90s and have been quite happy - until recently, that is. As of now I'm having to go back to using Internet Explorer.
I sincerely hope Mozilla can finally resolve this issue as I still believe Firefox could be a great browser if it didn't "fight" with Flash all the time.

whatev, For issues using full-screen mode, turn off hardware acceleration in your [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player display settings]:
#Right-click on any Flash video or animation (or on the Flash logo on [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues this Adobe help page]).
#Click "Settings" and uncheck “Enable hardware acceleration" in the Display tab.
This isn't the best workaround since the setting may not hold, for example, if you clear all cookies in Firefox or with an extension such as BetterPrivacy. Updating your display driver would be the best solution,
More info:
*[[Flash video won't play full screen on YouTube, Facebook and other websites]]
* http://kb.mozillazine.org/Flash#Performance_or_display_issues_with_certain_Flash_videos
*http://forums.mozillazine.org/viewtopic.php?p=12225917#p12225917

How to solve firefox crashing and continuous "unresponsive script" messages?

I've had this issue for a couple days now. When in firefox and having multiple tabs open, the tab that I am on will freeze and an "unresponsive script" message will come up. When I only have one tab open, the browser will shut down completely without any message. I have already tried disabling all of my plugins, allowing the script to run longer, restarting firefox, and even uninstalling and reinstalling firefox. None of these seem to work for me. Does this mean I have a virus? Are there any other things I can try or should I have this looked at?

Try this for your mac computer:
Please do the following to give us crash IDs that will help us understand more about the crash.
#'''(OS X 10.6 or previous)''' Click the '''Finder''' icon in the dock. Your home folder will be selected. In the right side of the window, click the Library folder to open it. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder. '''(OS X 10.7 or above)''' Click the '''Finder''' icon in the dock. On the menu bar, click the '''Go''' menu, hold down the '''option''' or '''alt''' key and select '''Library'''. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
#Open the 5 most recent files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Firefox crashes in Win 7 continue in clean Win 8.1 install on a new drive

In addition to the Firefox crashes on an ongoing basis, I had BSOD system crashes once or twice a week in Windows 7. Did a clean install of Win 8.1 on a fresh drive and have the same issues. Drivers? Bad memory? Everything else works perfectly. Thanks in advance for any help.

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?
While still in Safe Mode;
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers/letters, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.
If you can't get Firefox to open, you will have to do this the hard way.
'''https://support.mozilla.org/en-US/kb/mozillacrashreporter'''
Open the file browser / explorer on your computer. '''Note:''' You may have to
enable '''Show Hidden Folders / Files.''' Enter this in the address bar;
'''Windows:''' %APPDATA%\Mozilla\Firefox\Crash Reports\submitted
'''Win 7/Vista:''' C:\Users\'''<username>'''\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted
'''Win XP/2000:''' C:\Documents and Settings\'''<username>'''\Application Data\Mozilla\Firefox\Crash Reports\submitted
'''Mac OS:''' /Users/'''<username>'''/Library/Application Support/Firefox/Crash Reports/submitted
'''Linux:''' /home/'''<username>'''/.mozilla/firefox/Crash Reports/submitted
Copy the last '''5-7 Recent File Names''' in the folder.
Post the information in the reply box below.

Why does Firefox crash when I try to view my Twitter page?

For the past week, almost every time I try to open a new tab to go to Twitter.com (or right-click on a link in a tweet), Firefox crashes on me. Today when I tried to go to Twitter, Firefox will only load the Twitter navigation bar and not the rest of the page. I have attempted to view my Twitter page multiple times.
I can view my Twitter page in IE, Google Chrome and Opera, but not Firefox, which is my preferred browser. Have there been any changes to Firefox in the last week that could have caused this?

You already posted some of the crash report links in another thread that you had created, so I'm going to lock this thread.
Locking duplicate thread. Please continue here: [[/questions/1024924]]

How to stop tabs re-opening after firefox crashes.........when it crashes and I have multiple tabs open, when re-starting firefox all of the tabs re-open too. How can I stop this?

Firefox crashes quite often, especially when I have multi tabs open. I usually have to use CTRL ALT DEL and end the process as Firefox stops responding.
My problem is not the crashing........it is the re-opening of the multiple tabs I had open, when normally it is one of them (not the home page) that caused the crash in the first place, so I cannot re-open firefox until I restart the pc, because every time I do it is the same story. Firefox tries to re-open all of the tabs and stops responding. I have looked in options but nowhere does it allow me to stop multiple tabs opening after a crash. If this continues, I will have to uninstall Firefox and stick to Chrome.

Set the pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.
*http://kb.mozillazine.org/browser.sessionstore.max_resumed_crashes
That will allow you to deselect the tab(s) that you do not want to reopen, but will allow to reopen other tabs.
See:
* http://kb.mozillazine.org/Session_Restore#Restoring_a_session_after_a_crash
* http://kb.mozillazine.org/Browser.sessionstore.max_resumed_crashes
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default or changed via the right-click context menu.

Firefox Crashing/Freezing Constantly and Resetting to Defaults

For the past few weeks, I have been having a lot of issues with Firefox crashing. Every time I try to open up a new tab or load a web page it will freeze. Sometimes this is only for a few minutes, while other times this lasts up to an hour and I have no choice but to close the program out using the task manager, as any attempts to close it normally fail. This is most prevalent within the first few minutes after I launch Firefox, and the program has been slow in this regard for quite a while, though usable after waiting a few minutes for it to fully load. As I stated though, for the past few weeks it has been completely locking up and crashing when this happens, and it continues to happen after I have already loaded web pages and try to open new ones.
I tried a complete fresh install, and the problem was fixed for a few days, however, after going for a couple of days without internet access and trying to get online again, the problem returned even worse than before. More than that, now from time to time my Firefox completely resets to default settings, clearing out my "New Tab" page's pinned tabs, as well as removing whichever theme I had applied.
This glitch has rapidly made Firefox unusable for me, which makes me very upset as I far prefer it to Google Chrome. While I don't know that it would help discern the issue, below is also a list of all the extensions I have installed as well as the plugins I have that are always active, (with all my other plugins either being disabled or "ask to activate"). With the exception of "Adblock Edge", I have had all the extensions installed for several months with no issues. "Adblock Edge" itself I only installed after uninstalling and reinstalling Firefox to try and fix my issue. My current Firefox version is 35.
Extensions:
Adblock Edge 2.1.7
DownloadHelper 4.9.24
Private Tab 0.1.7.3
Adblock Plus 2.6.7
Plug Ins:
Shockwave Flash 16.0.0.296
Unity Player 4.6.1.51269

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Firefox crashes when I go to YouTube or try to download anything!!! Everything was fine until March 1, 2012. See details below.

Beginning March 1, 2012, I would go to YouTube click on a video & within 3-4 seconds Firefox would crash. This has continued non-stop for a week now. Prior to March 1, 2012 I rarely had this problem, I was able to watch videos easily, for hours. I've also noticed that Firefox crashes when I try to download (any) files, again, I rarely had this problem prior to March 1, 2012. This has now happened dozens and dozens of times since March 1st. (Please help!!) Please: don't inform me I need to upgrade my software or hardware, I have no money, I cannot afford upgrading. Please fix this crash problem as soon as possable. sincerely C. Folk (PS: the crash ID: link below is the latest)

Here is the crash report from the Crash ID you posted in "more system details", in case it gives you any clues:
https://crash-stats.mozilla.com/report/index/e63e56eb-4343-4f9a-be1a-dc6852120308 Firefox 3.6.19 Crash Report [@ QuickTimeFireWireDV@0x13a04 ]
I was going to suggest checking to make sure that QuickTime isn't set to handle Flash Media in the QuickTime System Preferences if you have an old version of QuickTime (previous to 7.3) Ref:
*https://discussions.apple.com/message/5579981#5579981
*http://kb.mozillazine.org/Flash#QuickTime_plugin_takes_over_Flash
.... but that doesn't account for the crashes while downloading or why the problem began March 1 . Do you remember adding, removing, or updating any software around that time?

Firefox crash stops Safari from connecting to internet

Since my Firefox 2.0.0.9 crashed last week, I have had very odd problems with my WiFi (Earthlink through an Apple Airport). Network Diagnostics says everything is okay, but Safari can no longer connect to the internet, and after Firefox crashes I can not even send Apple an error report. Yet I can get online with Firefox, as I am now.
The problem apparently started EITHER when I upgraded to the latest Firefox or when I tried to place an order at <http://www.senacases.com/> (or both). After Firefox crashed multiple times while trying to place an order at <http://www.senacases.com/>, I opened Safari, which would not connect.
I ran Network Diagnostics which said everything is fine. But Firefox continually crashes trying to place an order at <http://www.senacases.com/>, Safari continues not connecting, Network Diagnostics continues to say everything is fine, and now I can't file an Apple Error Report and trying to connect to some of the library services at Notre Dame (something I have always been able to do before), makes Firefox crash.
The only other possible symptom I have noticed is that I could not connect to a Late Show video this morning. Otherwise, I can browse the web in Firefox, I can pick up my email with Entourage, etc.
How do I fix this?

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".
See "Firefox connection settings" in [[Server not found]]
You can find the connection setting here: Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select ''No Proxy'
Another possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

Firefox crashes whenever I try to access Google Docs

Every time I try to access my documents in Google Drive, the following error message appears and then Firefox crashes:
"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: https://docs.google.com/static/document/client/js/3813695421-kix_main_i18n_kix_core.js:405
I have a PC, Windows 7.
I'd really appreciate some help! Thanks in advance.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Why does Firefox Crash Constantly?

Like others who have reported this issue, Firefox has been crashing constantly on numerous different websites. I have Windows 7 32bit which was recently re-installed, fully updated. All drivers are up to date, all add-ons are updated, all plug-ins are up to date and in fact, I've disabled most of them and yet, the crashing continues. Looking at the crash reports, it seems to be related to Java "'''''Firefox 7.0.1 Crash Report [@ js::mjit::EnterMethodJIT(JSContext*, js::StackFrame*, void*, js::Value*) ]'''''"
This has been an ongoing problem since FF4 and I have since resorted back to a portable version of FF3.6. I've been through all the troubleshooting steps included on this website. My computer is clean of any viruses, malware, spyware, etc. Starting in safe mode seems to be to only solution to this problem but completely defeats the purpose as to why I'm using it in the first place. Looking at the crash reports, it seems this is a known issue with FF:
https://bugzilla.mozilla.org/show_bug.cgi?id=595351
I've been a long time user of FF but if this continues to happen, I feel the the only solution will be to switch to a more stable browser until this is fixed. If there's anyone out there, please help find a solution to this problem. It's been ongoing for far too long!

OK I knewwww I shouldve waited a little longer. A few seconds after posting my last reply, the flash player crashed on Firefox. This is an additional problem that happens constantly on FF. I know there was something about some conflicts between the flash player with FF & some other flash player....but i'm not totally sure what it is & how it all works.
Plus it seems like that is something I've already gone in & tinkered with.
(I originally wrote tinkled with but then caught myself)

Firefox crashes continually

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