Firefox will download some of the new messages. Hang and eventualy say no new messages. Run again and several messages will download and mess up again.
This happened some time after I cleaned up and deleted many old emails. The reason I did this is the system was really slow downloading messages.
Shortly after that it would say I had 300 messages download a random number. 1,50,200 etc then stop. Saying no new messages.
My server provider is ATT Uverse. I checked the mail server changing to the latest recommeded settings for the sbcglobal.net domain. Problem is still there.
I configured Outlook on my computer for the first time. Outlook works perfectly. Thunderbird does not.
I first noticed the problems a couple of weeks ago. Got worse after cleaning up old emails late last week.
I have compacted all the folders and rebuilt the index. Tried safe mode worked once second try same problem.
Stopping MCaFee did not help ether
My system configuration is shown below.
Application Basics
Name: Thunderbird
Version: 24.6.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.6.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20140610001341
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (nntp) news-server.houston.rr.com:119, plain, passwordCleartext
OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (nntp) msnews.microsoft.com:119, plain, passwordCleartext
OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
account7:
INCOMING: account7, , (pop3) inbound.att.net:995, SSL, passwordCleartext
OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (nntp) news.houston.sbcglobal.net:563, SSL, passwordCleartext
OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true
Extensions
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 24.6.0
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.blacklist.suggested-driver-version: 257.21
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1394331871
mailnews.database.global.datastore.id: 82890a5d-bb66-4a10-85f9-0a92d79efdf
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1332557978
places.history.expiration.transient_current_max_pages: 53638
plugin.importedState: true
plugin.state.java: 0
plugins.update.notifyUser: true
print.print_printer: \\TMEHRKAMDESKTOP\HP Photosmart C5200 series
Graphics
Adapter Description: Intel(R) HD Graphics Family
Vendor ID: 0x8086
Device ID: 0x0a16
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.3345
Driver Date: 10-31-2013
Direct2D Enabled: false
DirectWrite Enabled: false (6.2.9200.16571)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC
Turning off Real Time Email Attachment scanning fixed the problem.
I turned the Mcafee Fire wall back on and the plugin . Will experiment to see what if it is just the Attachment Scanning or if the other parts need to be disabled also.
Thank you.
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