Firefox will not open, it ask if I want to send a crash report. All the questions I have read on this matter have not worked. I can open your website through internet explorer. What can I do?

When I try to open Firefox from my desktop it will not even open to the internet, it does pop up a box that says "do you want to report this crash" I have sent the report and still can not have any luck fixing this problem. I can go to the internet if I open internet explorer and then go on your web site but it will not allow me to down load Firefox. What can I do to fix this?

See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
You can open the <b>about:crashes</b> page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
*https://support.mozilla.com/kb/Mozilla+Crash+Reporter
*https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

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