Firefox won't close. When I shut it down, the window closes, but I can't reopen it. I get a message that it is still running. When I shut down my PC, I get a message that Windows can't shut down Firefox.

The question pretty much details my problem. I have to force a shutdown of Firefox and reboot to be able to browse again.

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs

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