I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?
I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium
Similar Messages
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Hi, I did the 30-day trial of indesign, now I bought the student package and when installing it they ask me for my serial number and I didn't get any.. please help!!!
We have received your payment - thank you! For your information are the details of the order here:
Ordering information:
Creative Cloud membership Photo Student and Teacher Edition (one-year)
74.00 DKK per. month
Order number[Removed by moderator]
18.50 DKK charges
Total payment today:
92.50 DKK -
When my I tunes Match has been downloaded but when i open I Tunes I do not see it in the left hand column. I have to go to I tunes store about and click on it.
When the match process is not running iTunes match will not be present in the side bar, this is normal behavior.
If you go to store in the iTunes menu bar you should see "Turn off iTunes match" and "update iTunes match".
When the match process runs, after you have restarted iTunes, or manually selected update iTunes match it will re-appear in your sidebar. -
A website I frequently visit will no longer come up. Safaris says that my connection has been lost but it hasn't. I even get emails from the website but I still can't get on it. Why would it all of a sudden do this?
The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team -
Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane
The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone. -
How can i get a free download, i tried but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .
If you have exhausted your free trial period on your computer, even if you didn't actually get to try it, short of wiping and reinstalling your entire system from scratch you're not going to be able to extend the trial period. If there was a way, there would be people who would take advantage and just never subscribe.
-Noel -
My itunes card has been activated but when I enter the code it says it isn't activated???
Hi ExtremeGamer1112,
Welcome to the Support Communities!
You are referencing the correct article to address this issue:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
Cheers,
Judy -
I can't log in to iCloud the message says check verification email has been sent but it hasn't
i can't log in to iCloud the message says check verification email has been sent but it hasn't
Then again, we may NOT benefit from the 'New' Instructions! My email is Verified (see Pix)
Yet on the iPod the email is NOT Verified AND the Intstuctions to VERIFY NEVER COME!
So, where is the Benefit of the NEW Instructions? -
I am trying ot install my cs6 online. it says that my code has been redeemed but i took it off of one of my laptops to download it onto this one. it is still not working. please help
Find your serial number quickly
Download CS6 products
Activation & Deactivation Help
Mylenium -
I just got the student package and it still tells me I have to buy all the different programs why?
I just got the student package that lets you use all the different programs but when I click on one of them it tells me I have to buy them. Why?
if you signed up for a cc subscription, download the cc desktop app and install it, https://creative.adobe.com/products/creative-cloud
use the desktop app to install your cc programs.
if you have any installed now that were installed using some other installers, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then install the cc desktop app. -
I have created an apple ID whiuch has been verified however when I go to download an app mit reverts to an old apple ID and asks for a different password which I do not have. How can I edit or delete the old (alternate) password and ensure that it only refers to the current Apple ID when requesting confirmation. Note the old Apple iD is a gmail account and I read somewhere that you can not edit or delete gmail or me.com apple IDs? Is this the case?
Did you create a brand new account or change an existing Apple ID?
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i carnt hear my message tone,the sound it makes when the phone locks and opens,also i am unable to hear music when playing from my phone but my ringtone and alarm tone work.Ive made sure the silent button is not on,and the volume button on the side of the phone is just showing it blank instead of it going up and down.To try and fix this i have reset my settings and restored my phone,but now its just skipping the music i have purchased from itunes when in a docking station which is now another problem i have as well.Can anyone help????
Hello dbrookes,
Thank you for using Apple Support Communities!
It sounds like even though the Mute switch is not on, sounds are not making the, well, sound they should, and the volume buttons make a blank volume indicator appear on the screen that does not show the volume level.
I wanted to recommend a couple of things.
First, I would reset the phone:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If that does not resolve the issue, then you may want to try backing up to iTunes, and restoring the iPhone again but this time do not restore the backup and set it up as new to see if the issue persists without the previous configuration.
Just incase you need it, this article will help with that:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Cheers,
Sterling -
Someone help me my iPad and iPod are saying my Apple ID has been disabled and I've tried signing out and signing back in but it won't work..anyone help?
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Cheers, Tom -
I have gone through the process of creating an Apple I.d on itunes. I've finished the process, recieved the email to verify my email and done all that but when I sign in now it comes up with 'This apple I.d has not been used with the store yet, Please review your account infomation' It then makes me accept terms and conditions AGAIN and then brings up my already entered in account details. I go to click continue and it then brings up another message highlighting my email in red saying 'You must enter a valid email for examlple [email protected]'...... Whats going wrong ??
i'm having the same problem and I have verified all my information but still it keeps telling me to re verify it what do i do
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I have a music album on my ipad that i cannot delege i have connected the ipad to my laptop where the album has been deleted from the music library but when i sync the ipad to the music i want the unwanted album still appears on the ipad any advice welcome thanks
Hi rosehooker,
Thanks for visiting Apple Support Communities.
Make sure you are following these steps to delete the music from both your iPad and computer:
On the iPad:
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Tap the Music app.
Tap the Songs category.
Swipe left to right over the song you want to delete.
Tap Delete.
On your computer:
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Launch iTunes.
From the Library pop-up menu, choose Music.
Click Songs in the navigation bar.
Click the song you want to delete.
Press the Delete key on your keyboard.
In iTunes 11, the album cover art will remain visible, but a cloud icon will appear on it to allow you to download the item again (in countries that support this).
Note: If you didn't purchase a song from the iTunes Store, you won't be able to download it again for free from iTunes in the Cloud. You might want to back it up somewhere on your computer.
You can find the steps above in this article:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Best,
Jeremy
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