Fix for WebHelp frame display in Mozilla?

I've checked a number of resources on this topic, including
Peter Grainge's helpful Website, but I have yet to find a solution.
When running our WebHelp Help project in Mozilla, the top portion
of the project frame that separates the navigation and topic
viewing area from the contents, index, and search tabs is hidden.
Is there some type of tweak that can be made to one of the
javascript files to make this portion of the frame display? P.S.
The JavaScript console in Mozilla reported a number of scripting
and htm page errors. The errors point to the following files:
whstart.js, whskin_tbars.htm, whskin_mbrs.htm. Thank you for your
input.

You say,
The missing frame is a HUGE sore spot with our overseas
colleagues who see this as a significant flaw and would like to
have it fixed.
I'm not sure I understand what's missing.
In lieu of a picture, here's a list of window and frame
components I see in Firefox (Netscape is substantially the same;
Opera is a little different.):
1. The Firefox browser window, with toolbars, status bar,
etc. as specified in the browser's View menu.
Inside the window:
2. The main WebHelp toolbar across the width of the window.
2a. A background image or color of my choice in the toolbar.
2b. Contents, Index, Search, Glossary, "About" buttons, any
that I specified in the single source layout.
2c. A custom logo/button that I built into the skin in RH.
2d. A horizontal frame rule between the main toolbar and the
topic, visible in IE, is missing in Mozilla and the other browsers.
3. The Navigation frame at left.
3a. The minibar heading, in a background color or image of my
choice (requires a patch in whskin_mbars.htm) and a thin bottom
border.
3b. The "Hide" X icon (requires one of those patches)
3c. Triangle icons for browsing foward and back, if I built a
browse sequence (requires one of those patches).
3d. The selected listing -- Contents, Index, whatever.
3e. A vertical frame rule between the left and topic frames,
matching the horizontal frame rule above the topic.
4 The topic frame
4a. The topic header, if any.
4b The topic. with scrollbars if needed
4c The topic footer, if any.
So, please explain, what's missing in your WebHelp that is "a
HUGE sore spot "?
Harvey

Similar Messages

  • Fix for WebHelp output issues with IE 11 breaks Search function

    I use RoboHelp HTML 9 and have been having issues with generated WebHelp in IE 11. The TOC was totally blank and the Search tab looked fine but did not function. Everything worked fine in Firefox. After much experimenting and online research in these forums and elsewhere, I have been able to get the TOC to display properly in IE 11 (and Firefox) but the fix has caused the Search tab to stop functioning as per this other forum post RH9 Webhelp Search function is not working properly.
    I need to have BOTH TOC and Search displayed and functioning properly but in order to get the TOC displayed properly I had to change the Preferred Format setting to "Pure HTML" and, according to the post mentioned above, that is what messes up the Search function. Is there a solution that will allow both TOC and Search to function properly?
    Here is a summary of the steps I have taken to get to this point:
    Tested WebHelp output from two different projects of my own as well as the Salesbuilder starter project - all would display/function properly in Firefox but not in IE 11 (blank TOC and non-functioning Search).
    Found a "patch" for RH10 for the exact problem I was having with RH9 but was not able to find a version for RH9. Since the patch included 2 files (whutils.js and whver.js) only, I backed up these files in the RoboHTML\WebHelp5Ext\template_stock directory and replaced them with the new ones.
    Regenerated one of my RoboHelp projects - still didn't work in IE 11 and now didn't work in Firefox either!
    Tried turning on Mark of the Web but this did not help and would not allow opening PDF's which is necessary to one of the projects so I turned it off again.
    Changed Preferred Format setting to "Pure HTML" instead of "DHTML" and the TOC displayed and functioned properly in IE 11 and Firefox! Hurray!!
    Celebrated for 10 seconds until I clicked on Search tab and saw the input box filled with letters of the alphabet with other random letters, words, numbers below. It looks almost like an index but neither of my projects uses an index and I have not generated one in either project.
    Found the post mentioned above which states that the solution is to change the Preferred Format setting back to DHTML but when I do that I am back to blank TOC and proper-looking but non-functioning Search!!!
    I have now removed the Search tab from the output of one of the projects since it is not really necessary but I need to find a fix for this for my other project.
    Both of my projects are run locally - one is release documentation that is distributed on a CD and the other is CSH which is loaded on the local server with the software for which it was created.
    Dorothy
    Note to Administrators: Sorry, but I originally posted this as a reply to a previous post - Contents, Index, & Search do not display in generated help... - so perhaps it should be removed from that thread to avoid confusion.

    The "preliminary" fix provided has worked perfectly! All versions of my WebHelp project now display TOC properly and I was able to change the Preferred Format setting back to DHTML so the Search tab both displays and functions as it should. I am very grateful to William for providing this fix which works in both IE 11 and Firefox. Someday I will pursue the fixes to make it work in Chrome as well.

  • Is there a fix for layers not displaying in window when desktop theme changes from default?

    Every time I change my desktop theme from windows default I can't see the layers in the Adobe window.  Can anyone tell me where in options/preferences is the fix for this?

    Hi Kelly,   what happened is that I changed by Win7 desktop theme to a Holiday based theme and when working in Adobe Photoshop part of CS6 collection I start a new project and the layers work panel shows me there is a back ground layer there but in the Adobe work space window the layer doesn’t display.  I tried change layer background colors but that didn’t work.   If I change the Wind 7 desktop theme back to default it works as expected.   Hope this helps.  J

  • Fix for Dead eMac Display

    I found a fix for my dead psychedelic eMac:
    1. Reset the PMU (explained in the battery replacement screen)
    2. Reset the PRAM on the first start (Option-Command-P-R)
    3. Hold the Power Button down on the first start. Listen for the loud tone.
    This worked for my dead eMac. I had tried everything. It was dead for two months. Sometimes I'd get weird psychedelic colored vertical lines.
    The Apple Store looked at it and wanted to replace the Logic Board for $700. I said "Thanks, but No".
    PS. Unfortunately, I got so frustrated that I bought a new Windows machine. I'm ashamed now. What a waste.

    Given Macfixit is an independent entity from Apple and has a tendency to hide many of its repairs behind a pay only site, I would printout their suggested repair, and take it with you when you next visit an authorized repair shop and ask them if they can see whether they think that repair would fix your machine.

  • Any fix for 24" cinema display periodically flashing black for 1 second?

    This happens at least a few times every hour when I'm using the system. There are many other people experiencing this issue. Is there any fix for this? Is apple aware of this problem?

    I "think" it's a monitor defect. Most seem to have their problem solved by getting it replaced by Apple. I had 2 identical LED 24-inchers -- one would blink, the other wouldn't. I just got a replacement, keeping fingers crossed but it looks good. I seriously doubt it's a problem with your MBP.

  • FIX for Dell U3011 displaying YPbPr instead of RGB via display port

    I kind of hacked my way around and got my Dell U3011 to properly display RGB instead of YPbPr (or YCbCr) over a mini display port to display port cable for my MacBook Pro Retina 15"! WOOHOO! no need for that stupid $150 dual link dvi to mini displayport adapter anymore, which was incredibly flakey and sometimes the monitor turned on, and sometimes it didn't etc... lots of problems.
    Download the file from:
    http://www.8mmdesign.com/u3011-rgb-ypbpr-fix/DisplayVendorID-10ac.zip
    unzip into:
    /System/Library/Displays/Overrides
    It will create a new directory called:
    /System/Library/Displays/Overrides/DisplayVendorID-10ac
    Then reboot the system, and it should work. Go to system preferences, displays, color, and set the display profile to Color LCD.
    This will *ONLY* work for the Dell u3011 and it is completely UNTESTED. Use at your OWN RISK. But you should have proper RGB colors after doing this.
    Good luck!

    This post helped me: http://ireckon.net/2013/03/force-rgb-mode-in-mac-os-x-to-fix-the-picture-quality -of-an-external-monitor
    I have an Onkyo AV Receiver TX-NR414, I'm using the HDMI passthru (connecting Mac to AVR, then AVR to TV) and my Macs where giving bad colors.
    Connecting the Mac directly to the TV was ok.
    So the problem was the need to force the Mac to output RGB, the above linked blog post has a link to a Ruby script that will create a profile with RGB output. Follow the instructions and it will get it right.
    Thanks to this thread too:https://discussions.apple.com/thread/4880467

  • "Fix" for Calendar Events displaying one day early

    I posted a question about this a couple of weeks ago, but can't find my original post. No way to search by user name, so I gave up looking for it after 10 or so pages. Because there are several others who have posted about the same problem, I decided to start a new discussion describing the fix that worked for me, with help from Apple Tech Support.
    Background of my problem: New iPhone 4S, set up as "new phone" -- calendar events synced via MobileMe without any problems. Or so I thought. Discovered a few days later that any "All Day" event was shown on the day prior to the actual event -- US Holidays and Birthdays in particular.  Events with specific start/end times were displaying on the correct day.
    Checked these forums and was unable to find a solution, so I made an appointment for the following week with Tech Support to have someone call me. Fred first had me try resetting the phone. Didn't fix it.
    Note: Somewhere in our troubleshooting, he had me turn off the Birthday and US Holiday calendars on both the phone and iCal on my computer, then turn them back on and do a sync. This did not correct the event dates. If I remember correctly (I wasn't taking notes), this was before changing any settings in iTunes and didn't fix the problem. However... it *might* have played a part in the final fix, so if the following steps don't fix it for you, try adding in the off/on for the calendars before changing the iTunes sync settings.
    What finally worked :
    Changing a setting in iTunes to overwrite the Calendar on my iPhone and doing a Sync (bypassing MobileMe entirely). Here's how to do it.
    In iTunes, go to the "Info" tab and scroll down to the Advanced section. There are 5 checkboxes there and selecting one or more will overwrite the corresponding items on the iPhone during the next sync only. He had me check Calendar, then perform a Sync.
    That worked!  For US Holidays, but most of the birthdays were still one day off, except ones I'd entered manually in iCal. All of the misplaced birthdays are published by dates I've entered for contacts in Address Book on my Mac.
    I went back to iTunes and checked Birthdays in the Advanced area and performed another sync. That overwrote the Birthday calendar on the phone and now all of my Birthdays and US Holidays are showing on the correct days.
    Would have been quicker if I had checked Birthdays at the same time as US Holidays, so when you follow the steps, check both Birthdays and Holidays to save yourself some time.
    Hope this helps all of you who are having the same problem I was.

    All of my dates are out by one day in ical (and address book). I can change them manually (best advice I could get from Apple), but it keeps happening to me. Any help appreciated, I have 10.8.6; macbook pro, iphone 4s and am frustrated. This seems to be a common problem but I can't find a fix. 
    In the post above advice is to go to itunes, "info tab", Advanced...but I don't see an "info tab" -
    Thanks for any help!
    Joan

  • ADA Fixes for Robohelp: Frames & CSS Issues

    Fellow Robohelpers:
    I am attempting to resolve a set of major issues within Robohelp 8
    a) Frames are not properly named in Robohelp 8. Is anyone aware with which files to change (post generation or pre-generation of outputs) to rename Frames so the visually impaired user is clearly informed which frame they are on
    b)When you disable CSS, the navigational elements (frames) become a jumble. They do not function correctly (TOC, Index, Search) since Robohelp is heavily CSS dependent and hides objects (text fields, the various left hand navigational elments) behind CSS.
    Any reccomendations how to resolve these, or insights as to how to make Adobe aware of this! I have been reaching out to them about this for quite some time! I am hoping capturing a workaround for at least a) will make the tool one step closer to ADA compliance (screen reader compliance)
    Thanks
    Yaseen

    Hi,
    I guess your output is WebHelp. First, try to create 'Section 508 compliant' output or pure HTML output. This may solve quite a bit of your problems.
    If you don't want that output, this is what I think:
    a) RH nests a lot of frames, but start looking at the launch file, the csh.htm file, whskinfrmset01.htm and whskin_frmset010.htm. Note that if you change the names of frames, this may cause some scripts to stop functioning...
    b) As for the CSS issues, the only way to make that work is to manually sort out all problems and amend the javascripts.
    If you want to let Adobe know your wish, use the wish form: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
    Greet,
    Willam

  • Fix for 24" cinema display

    to fix the issue of the flickering 24" display go to the following link. http://support.apple.com/kb/TS4045  hope it works for you too.let me know?

    I "think" it's a monitor defect. Most seem to have their problem solved by getting it replaced by Apple. I had 2 identical LED 24-inchers -- one would blink, the other wouldn't. I just got a replacement, keeping fingers crossed but it looks good. I seriously doubt it's a problem with your MBP.

  • Ok, I might have a fix for the album display order glitch. Sigh..

    My problem (that I have posted often about) is that my albums aren't displaying by alpha order on my IOS devices once I started using itunes match / icloud, they seemed to be displaying by random tags or who knows what. Show by album artist is off btw on my IOS devices. No matter which tags I chaged on my local library (and then update or turn itunes match off / on) I could not get the albums to display in the proper alpha order.
    Example: I have an album that I ripped and named it: "Karajan Peer Gynt Suites". The artist & composer was Edvard Grieg and the album artist Herbert Karajan. I was keeping it simple. But no matter what I did, it was displaying under the "G's" as opposed to the "K"s.
    So, on a hunch I made a copy of those files, then deleted the album from itunes and icloud entirely and let it re-update. Then, I added the files back to itunes and icloud - the tags were already perfectly set - and now it displays correctly under the "K"'s for Karajan.
    So it seems that when the album first gets uploaded, it's like the tag gets stuck and won't allow it to change, or some albums just get mis-files. I am going to try other albums and see if that works.
    Sheesh.. painful..

    I don't know if it's a matter of after I initially added those tracks to ITM I changed the tags locally and they didn't update on ITM or the tags just got "lost" when uploading. It's not every album, maybe 50% of the albums I push end up mis-aligned. The tags "look" right so I have to assume ITM is just missing a tag or incorrectly filing it on the cloud. One 1 album, I had to dump and reload twice before ITM filed it correctly.
    Some of these were CD's (classical) that I ripped the other night to try and get an itunes match and some where old mp3's I had backed up from eons ago. So, it doesn't seem to matter the source.

  • I am using an iPad and iPhone and have exchange as my email. Both will only collect mails when I am in the wifi of the office, and not when I am out and about. I can't seem to get a fix for it.

    I am using an iPad and iPhone and have exchange as my email. Both will only collect mails when I am in the wifi of the office, and not when I am out and about. I can't seem to get a fix for it.

    This - https://support.mozilla.org/en-US/kb/how-make-web-links-open-firefox-default - didn't work?

  • Mid 2010 MacBook pro took a keyboard spill.  It still works but display is sooo dark - like no backlight.  I think this is an LED screen.  Does anyone know the fix for this?

    Hi all...  My mid 2010 MacBook Pro took a keyboard spill.  It still works but the display is very very dark.  A faint image can only be seen at an angle in very bright light.  I think this model has an LED screen.  Can anyone please tell me what the fix for this is?  Thank you sooooo much! 
    < Email Edited By Host >

    Spill Cleaning
    Some liquid has just spilled into your Mac. What should you do?
    Do
    Immediately shut down the computer and unplug the power cord.
    Remove the computer's battery (if you can)
    Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
    Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
    Note what was spilled on your Mac.
    Bring the computer into an Apple store or AASP as soon as possible.
    Don't
    Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
    Don't shake the computer (this will only spread the liquid around).
    Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).

  • Itunes artwork display issue and a fix for  'unknown error occured (-50)'

    Too bad they dont have stickies. This would be a great one.
    This is a thorough fix for art work and the -50 error.
    If you see artwork in itunes, first verify that the artwork is in the mp3 tag using a program like "tag and rename" http://www.softdepia.com/tagrename_download1291.html
    If the artwork shows up in tag and rename, then you added it correctly.
    If the artwork isn't displaying on ipod, delete the song and retransfer to the ipod. Next make sure the "view artwork" check box is checked. To do this connect your iPod to iTunes and there will be a checkbox that should be checked to see if you want artwork to show up on your iPod.
    If you get this message -
    The ipod cannot be updated. An unknown error occured (-50).
    And have no artwork at all in you IPOD , dont fret. I am getting there..
    NO you DO NOT NEED to FORMAT YOUR IPOD YET as commonly posted. I have tested and retested the following fix-
    Eject IPOD. Kill ITUNES.
    Backup the following files
    iTunes Library.itl
    iTunes Music Library.xml
    & anything in the Previous Itunes library folder
    and delete them. More info on these at http://docs.info.apple.com/article.html?artnum=93732
    Dont worry, its much easier to recreate the database than to wipe your IPOD.
    Next Start up ITUNES. Plug in IPOD. You now should have a empty database.
    At this time, uncheck copy ARTWORK to IPOD, and when it's done deleting artwork, CHECK Copy ARTWORK to IPOD.
    It now should sucessfully display ARTWORK and not get the -50 error!!
    Now, goto you ITUNES Music folder and drag to the library and it will add you music back in, including your PODCASTS.
    All you need to do is click the RESUBSCRIBE button and you are back in business!
    IF this fails, which i cant DUPLICATE anymore, try this
    http://docs.info.apple.com/article.html?artnum=300248
    Its the DREADED IPOD FORMAT article.
    But you probably wont need it if you follow all these steps.
    Post back if this doesnt work and if it does, give me some credit;)

    Just as an fyi, to shorten this procedure instead of deleting the files i found out you and open the .itl files and delete all the lines in it so its an empty file.
    Then open itunes, and it will rebuild the database with the files from the .xml file.
    This saves you from having to rescan the songs..

  • I have a Macbook Pro purchased brand new. I take high quality pictures for customers, these display perfect on my laptop but appear CORRUPT on a USB stick. What is causing this? I can't seem to fix this issue. PLEASE HELP!!

    I have a Macbook Pro purchased brand new. I take high quality pictures for customers, these display perfect on my laptop but appear CORRUPT on a USB stick. What is causing this? I can't seem to fix this issue. PLEASE HELP!!
    I really need this issue resolved it is driving me insane!!! How can the images appear perfectly fine on my laptop then when transferring over to a USB stick they just  corrupt!?

    Check out this site:
    http://osxdaily.com/2012/04/22/format-drive-mac-pc-compatible/
    That will show you how to format a USB stick for use on both PC and Mac.
    If the problem continues take it to an Apple store and have them check it out.
    >Also what s exFAT?<
    From:
    http://en.wikipedia.org/wiki/ExFAT
    "exFAT (Extended File Allocation Table) is a Microsoft file system optimized for flash drives.[3] It is proprietary and patented."
    That first site explains it at length.

  • Is there a fix for battery drain on ipad 2 IOS 5.0.1? drain from 100% to 70% in less than 20min had it on playing music with display off

    is there a fix for battery drain on ipad 2 IOS 5.0.1? drain from 100% to 70% in less than 20min had it on playing music with display off

    About all that can be suggested is to use the feedback form and talk to Apple. They have communicated with some users, trying to get more info to find out just what the battery drain is so they can fix it. Unfortunately with the myriad of operating systems, apps and individual tweaks, there could be several combinations of settings that are draining the battery.
    My personal suspicion is that it has something to do with iCloud and the wifi syncing. (My ipad, before I changed the setting, was reaching out to find a sync on a regular basis. And it may still be doing so, however I set my iTunes to not automatically open to keep my device from trying to sync several times in an evening...not to mention the constant aggravation of iTunes opening regularly)
    That said, I could be wrong and it could be an app that users have in common, or several apps.

Maybe you are looking for