Flash Player download site tells me to disable my antivirus software

When I go to the official Flash Player download site (I'm using Firefox) it tells me, that I have to disable my antivirus software. Is that safe? I have heard about cases, that malware has infected a safe and widely used sites. After malware infection those sites says, that I have to disable my antivirus software. Is this "You may have to temporarily disable your antivirus software" message normal thing from Adobe and is it safe to download Flash Player although there's that message? Thanks in advance!

The key here is "may" - in most cases the installer works just fine with your AV software active.  There are some rare instances where AV software may prevent FP from being installed; in these cases AV needs to be temporarily disabled.  Disconnecting from the Internet during that time is probably advisable.

Similar Messages

  • Scam Flash Player Download Site

    Apologies in advance if this is posted to the wrong forum.
    Looking down the list, I couldn't find one that seemed more relevant.
    There is a scam Flash Player download site at:
    flashplayer.10-downloadcenter.com/
    Typing "flash," "flash player," "flash player 10," and other obvious search terms into Google brings the site up at the top of the page.
    It is using graphics that look very much like Adobe's trademarks which can lead people to believe the site is connected with Adobe.  They are also using phrases such as "Flash Player 10" that would appear to be Adobe trademarks.  The first time I looked at the site, I thought I was at an Adobe page because the trademark appeared to be there, and there was no notice that an Adobe trademark was being used - something one almost always sees at sites where a trademark in use is not owned by the site. If I were Adobe, I'd have my magnifying glass going over that site, looking for infringement.  (Who knows - maybe they've already looked ... )
    There is a lot of stuff on the page that could lead one to believe they are Adobe, offering enhanced software and services.  And - bingo - selling is what they are doing.  Get out your credit card to download their stuff - including Flash Player 9.
    The trick, when reading the fine print, is that they are selling "memberships."  I wonder how many people have downloaded Flash Player from this site, believing they are buying it directly from Adobe.  My niece did.  She's trying to get the charge removed from her credit card as I type this message.

    Further information regarding suspicious actions of this site.
    The site had been asked to cancel the transaction within two hours of it taking place.  Some of the charges involved extra "premium" software sold along with the "Flash Player 10" download.  An extra ~$10 for software that would supposedly increase download speeds greatly.  The software all turned out to be PC only, with no mention of there being no Mac version, and no place to check.  The site indicated that Flash Player 10 would be downloaded, but all that was available was Flash Player 9 - which was probably already on the machine.  One also has to wonder whether their versions don't have zombie payloads.
    An archive of the the purchase confirmation page was fortunately kept to save the confirmation numbers and other information.  Among the information on the page was the way the charge would appear on the charge card.  Checking the card company's invoice, no charge by that name existed.  But there was a charge with a completely different label for about the right amount.  Calling the (866) number got us to a phone center in India.  Sure enough, the mis-labeled charge was the charge in question. The customer service person said that the amount will be refunded within 7 days.  We'll see.
    Note that an immediate request for cancellation had been made, so the charge shouldn't even have appeared.  The site boasts a 7-day money-back guarantee.
    I hope that someone, somewhere, will look into this site.  I was looking for some kind of complaint link at Google, but haven't found one yet.  The site appears not only in the search results, but they run an ad at the top of the Google search page - very visible.
    Once again, I hope Adobe will take a look at this highly questionable site.

  • The Shockwave Flash 10.1 r82 plugin check says "VULNERABLE" and suggest an update for Adobe flash player 10.1. It may disable my antivirus. Is this safe? Is it the right update?

    I have Firefox 3.6.10.
    When I checked for plug-ins updates, it opened the "plug-in check" page and showed the Shockwave Flash 10.1 r82 as "vulnerable", explaining a potential security vulnerability and suggesting to update to latest version if existent, or if not,disable the plugin.
    The Adobe security advisory suggests to upgrade to the newest version Adobe Flash Player 10.1.85.3.
    When I click on it, it says Adobe Flash Player 10.1 only. It also says: "You may have to temporarily disable your antivirus software". Is this safe? Also: how do I know that the 10 . 1 version is the same as the 10.1.85.3 version?

    The [http://www.adobe.com/products/flashplayer/ Adobe Flash Player] page refers to 10.1, but the full version details for the latest release is 10.1 r85 which is a security update. You can get it from the above link, or use the manual installers available from http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
    You should not have to disable the Anti-virus software in order to install Flash, only do that if is is interfering with the installation.

  • Possible scam Flash Player download site.

    While using Google search to find the download site for Adobe
    Flash Player and entering "Free Flash Player" in the search box, I
    was directed to this site >
    http://flashplayer.10-downloadcenter.com/index.asp?aff=103&camp=gg_flash_us&se=google
    <, where I was asked for my name, e-mail address and then my
    credit card information. Since I always understood that Flash
    player is free, this site looks like it is a phishing scam to me.
    Is Adobe aware of it?

    Further information regarding suspicious actions of this site.
    The site had been asked to cancel the transaction within two hours of it taking place.  Some of the charges involved extra "premium" software sold along with the "Flash Player 10" download.  An extra ~$10 for software that would supposedly increase download speeds greatly.  The software all turned out to be PC only, with no mention of there being no Mac version, and no place to check.  The site indicated that Flash Player 10 would be downloaded, but all that was available was Flash Player 9 - which was probably already on the machine.  One also has to wonder whether their versions don't have zombie payloads.
    An archive of the the purchase confirmation page was fortunately kept to save the confirmation numbers and other information.  Among the information on the page was the way the charge would appear on the charge card.  Checking the card company's invoice, no charge by that name existed.  But there was a charge with a completely different label for about the right amount.  Calling the (866) number got us to a phone center in India.  Sure enough, the mis-labeled charge was the charge in question. The customer service person said that the amount will be refunded within 7 days.  We'll see.
    Note that an immediate request for cancellation had been made, so the charge shouldn't even have appeared.  The site boasts a 7-day money-back guarantee.
    I hope that someone, somewhere, will look into this site.  I was looking for some kind of complaint link at Google, but haven't found one yet.  The site appears not only in the search results, but they run an ad at the top of the Google search page - very visible.
    Once again, I hope Adobe will take a look at this highly questionable site.

  • Need alternative Flash Player download site for Opera 12

    With Opera 12.17, the Install button disappears within a second, so I can't install Flash Player the normal way (ad blocker or not).  And the alternative macromedia site that was available earlier in the year is no longer so.  Since I just did a clean install of Win 8.1 (Pro x64), to get FP is there another site - or another way?  Thanks,

    Internet Explorer:
    http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe
    Firefox and other NPAPI browsers:
    http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

  • How do I download Adobe Flash Player on my MacBook Pro?  It says that I have to disable my antivirus software but I never installed one. Does it come with the Mac in the first place?

    How do I download Adobe Flash Player on my MacBook Pro?  It says that I have to disable my antivirus software but I never installed one. Does it come with the Mac in the first place? If so, how can I disable it or get Adobe Flash Player?

    That message is just a standard one issued, mainly for Windows users, you can disregard it if you didn't install any anti-virus. (OS X has one installed by Apple that doesn't interfere)
    It's just some forms of anti-malware are really paranoid and lock the entire machine down. (like Norton)
    If you need assistance installing Flash
    How to install/uninstall Flash, fix problems
    How to uninstall/install software on your Mac

  • I've just downloaded an update to my Flash player and it seems to have disabled all video function on my Macbook. Any advice?

    I've just downloaded an update to my Flash player and it seems to have disabled all video function on my Macbook. Any advice?

    Hi MamaTabs,
    If you are having issues signing in to iCloud on your Windows machine, you may find some of the troubleshooting in the following article helpful:
    iCloud: Account troubleshooting
    http://support.apple.com/kb/ts3988
    Also, you may want to make sure that you are running the most recent version of iCloud Control Panel for Windows:
    Apple: iCloud Control Panel 3.1 for Windows
    http://support.apple.com/kb/dl1455
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  • Videos won't load on specific sites using Safari and FireFox. I've cleared the caches, reset Safari, removed and reinstalled Flash player, downloaded newest update.

    Videos won't load on specific sites using Safari and FireFox. I've cleared the caches, reset Safari, removed and reinstalled Flash player, downloaded newest update.

    Videos won't load on specific sites using Safari and FireFox. I've cleared the caches, reset Safari, removed and reinstalled Flash player, downloaded newest update.

  • Flash player download web site not working

    After uninstalling flash player, I can't get the web site to reinstall it. I go to the web site click the agree and install now and gos to the next page but nothing pops up like it said it should.
    http://get.adobe.com/flashplayer/thankyou/activex/?installer=Flash_Player_10_for_Windows_I nternet_Explorer&i=McAfee_Security_Scan_Plus&d=Google_Toolbar_6.3

    Hi eidnolb,
    My OS is windows 7 Ultimate. There no Service packs listed Microsoft don't have one for it yet. My brower is Internet explorer 8 version: 8.0.7600.16385. My firewall is not causeing problems and the popup blocker didn't even activate.
    Date: Wed, 14 Apr 2010 10:01:33 -0600
    Subject: Flash Player flash player download web site not working
    Hi newcomer76, Please post back your operating system and if any applicable Service Packs, any and all browsers that you use with the versions.
    With that information, I'll be able to give you instructions and the links you need.
    Thanks,
    eidnolb
    >

  • Flash player download help

    Ive gone through the steps for the flash player download, reached the end and it said i was running flash player. When I go to the site that i needed to download it for, it tells me I need to download it. Also on the adobe help page, it shows a blank box, instead of showing the current flash player I have installed. Ive tried to download 5-6 times, and still no luck. Can someone help?

    http://forums.adobe.com/thread/1195540

  • Adobe flash player download page will not load up

    firefox will not load up adobe flash player download page.
    Will load the site, but not the download links.
    This was a previous problem in firefox 4 so I had to fall back to 3.6,
    that eventually got fixed so I came back to 4, updated with version 5.... and here it is again, same problem.
    Any fixes or recommendations would be helpful.

    It's not an "officially" supported browser for Flash Player.
    System requirements
    Windows
    2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
    Microsoft® Windows® XP (32 bit), Windows Server 2008 (32 bit), Windows Vista® (32 bit), Windows 7 (32 bit and 64 bit), Windows 8 (32 bit and 64 bit), or Windows Server 2012 (64 bit)
    Internet Explorer 7.0 or later, Mozilla Firefox 17 or later, Google Chrome, Safari 5.0 or later, or Opera 11
    512MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory
    Mac OS
    Intel Core™ Duo 1.83GHz or faster processor
    Mac OS X v10.6, v10.7, or v10.8
    Safari 5.0 or later, Mozilla Firefox 17, Google Chrome, or Opera 11
    512MB of RAM; 128MB of graphics memory
    Linux
    2.33GHz or faster x86-compatible processor, or Intel Atom 1.6GHz or faster processor for netbooks
    Red Hat® Enterprise Linux® (RHEL) 5.6 or later (32 bit and 64 bit), openSUSE® 11.3 or later (32 bit and 64 bit), or Ubuntu 10.04 or later (32 bit and 64 bit)
    Mozilla Firefox 17 or Google Chrome
    512MB of RAM; 128MB of graphics memory
    Note: Flash Player 11.2 is the last supported Flash Player version for Linux. Adobe will continue to provide security updates.  
    Adobe Access clients for protected content playback
    Windows: Microsoft Windows XP (32 bit), Windows Vista (32 bit and 64-bit), Windows 7 (32 bit and 64 bit), or Windows 8
    Mac OS: Mac OS X v10.6, v10.7 (32 bit and 64 bit), or v10.8
    Linux: openSUSE 11.3 or later (32 bit and 64 bit), RHEL 5.6 or later (32 bit and 64 bit), or Ubuntu 10.04 or later (32 bit and 64 bit)
    Note: Ubuntu Linux requires libhal (Hardware Abstraction Layer). Install hal to play the protected content.

  • HT5655 After clicking Safari prompt box to "Download Flash..." , I'm linked to the Adobe Flash Player Download page. I click the "Download Now". The page advance to next page in the download process but then immediately goes black and nothing happens.

    After clicking Safari prompt box to "Download Flash..." , I'm linked to the Adobe Flash Player Download page. I click the "Download Now". The page advance to next page in the download process but then immediately goes black and nothing happens. System preferences firewall is off and apps are allowed from anywhere and in Safari other plug ins are allowed and cookies are not blocked and pop up windows are not blocked. Why won't Flash Player download?

    Don't DL Flash from web sites. If you have Adobe Flash installed it should be in System Preferences and you can find the latest version and download from there.
    If you are installing for the first time,this is where to DL it.
    http://get.adobe.com/flashplayer/

  • Flash player download won't work

    I've disabled my firewall - why won't the flash player download work?

    Try installing using the MSI file from http://www.adobe.com/products/flashplayer/fp_distribution3.html
    Regards,
    Ravi.

  • Flash Player Download sending 2-8KB/sec to interntet. Acks are only single packet. What's going on?

    Flash Player Download sending 2-8KB/sec  back to interntet.
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    >>Apparently all the major websites out there write
    generic open access
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    crossdomain.xml
    file on a current project and it works as it should - only
    allowing access
    from the three domains I have listed.
    Dave -
    Head Developer
    http://www.blurredistinction.com
    Adobe Community Expert
    http://www.adobe.com/communities/experts/

  • You see this message either because your Flash Player is outdated or because you disabled JavaScript in your browser.

    When going to several sites that play videos I get the following error on the page instead of the video. You see this message either because your Flash Player is outdated or because you disabled JavaScript in your browser.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
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    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

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