Flexnet Licensing issues. Shut out of software for two weeks! Support Sucks

I am contacting the Better Business Burea tomorrow. I have paid thousands of dollars to Adobe and am now locked out of using the software I rely on for my business. The entire suite just stopped working due to licensing errors and reinstallation has not helped nor has any of the links I've been sent to. They were supposed to provide me with a new install of my CS3 Production Premium Suite but after taking 4 hours to download I found it to be incomplete (missing an entire disc.) When I called back they told me they didn't currently have a working install and I should call back on Monday. I have tried calling back several times this week and waited on hold for an hour and a half each time and never reached anyone. This is the worst customer service I've ever experienced. I'm losing business every day that I'm unable to do my graphic design work. I'm going to start posting on Facebook and anywhere else I can think of to try and find others who might be interested in sueing. We should be reimbursed for lost income while Adobe does nothing to provide us with working software after taking our money!

I'm in the exact same situation with the same problem -- though I'm only on day three - but have been throwing half done projects to printers all over town to finish for my clients and am starting to think this is going to effect me in the long-run.
I tried the license recovery, editing the flex permissions etc. uninstalled, used the clean script everything on all their kb articles and no luck --- this happened before and I got the "expired" message - the clean script fixed that ... but the "stopped working" version seems to be impossible.
Here's where I'm at now.. after I run the license recovey (at 0) w/ no luck, I uninstall, run the script and shut down complete, reboot, check that I can't find any adobe anywhere and start the install again ... the install works fine -- all the programs install EXCEPT for the "Adobe Creative Suite 3 Design Standard" componet - which is the last to install and only pops up for a second before I get the "installation incomplete - 5 components successfull... 1 component failed" message. I'm thinking this is the reason for all my trouble. I've tried reinstalling to "repair" just that -- but it's not an option to click, however if you start the install w/ nothing clicked it repairs the shared components and says it going to install this component -- but continues to fail.
Any ideas - If I upgrade to CS4 will that install okay -- even when my CS3 isn't working?
Thanks for any help in advance!!
Angie

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My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
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Flexnet Licensing issues. Shut out of software for two weeks! Support Sucks

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