FLV and Navigation issue

I have a lot of videos in the stage, and some of them that
are loaded within a swf, so the problem is, when i press any button
of the menu or something to navigate across the interface, the
video it does not stop playing, it get stuck in the background
playing.
I founded a solution but is not scaleable, which when i click
something, i have to stop the video instanceVideop.stop(), in the
timeline.
So i was wondering if there was any way to stop all videos
that were playing, or something like it.
The weird thing is when i load a video that is embeded into a
swf, and remove the swf, with removeChild, the videos doesnt stop
playing, i thought it was that i only remove it from the stage, but
it has something that it stays in memory, some instance, or
something else, i dont really know, im confused whats really
happening.
Thx for all the help i can get from you

I'm very sorry, but that is the way Question slides are designed in CP5: the number of attempts you allow on Question level have to be exhausted while the user is on the slide. Once you leave the slide the question will be blocked. Multiple attempts on Quiz level will still be available if you didn't leave the quiz scope, but this can only be done after finishing the quiz and all answers will then be deleted, correct as well as incorrect ones. This has changed in CP6, where remediation is possible (just answered today such a question in another thread here), and you can indeed jump to a content slide from a question slide, come back and change the answer.
Your goal in CP5 can only be achieved if you create custom question slides, but then there is the problem that drag&drop is not natively available as you have in the default Sequence Question slide.
Lilybiri

Similar Messages

Jsf newbie :: converter and navigation issues

Hi,
Iam facing a problem in my first jsf application.
Iam using jsf 1.1 and tomcat 5.5.7
I have a UserBean with a single attribute userName (which has public getter and setter methods).
* I have an index.jsp that redirects to login.faces.
* I have the appropriate servlet url-mapping in my web.xml that maps *.faces to the FacesServlet
Here's the code for login.jsp
<f:view>
   <h:form>
         <h3>Please enter your name </h3>
     <table>
      <tr>
        <td>Name:</td>
        <td><h:inputText id = "name" value="#{user.userName}"/></td>
     </tr>
     </table>
     <p><h:commandButton value="Login" action="welcome"/>
     </p>
     </h:form>
   </body>
</f:view>Next I have a welcome.jsp which simply outputs Hello <userName>
<f:view>
<h:form>
     <h:outputText value="#{user.userName}"></h:outputText>
</h:form>
</f:view>And this is my faces-config.xml
<?xml version="1.0"?>
<!DOCTYPE faces-config PUBLIC
"-//Sun Microsystems, Inc.//DTD JavaServer Faces Config 1.1//EN"
"http://java.sun.com/dtd/web-facesconfig_1_1.dtd">
<faces-config>
     <managed-bean>
          <managed-bean-name>user</managed-bean-name>
          <managed-bean-class>com.myjsf.UserBean</managed-bean-class>
          <managed-bean-scope>session</managed-bean-scope>
     </managed-bean>
     <navigation-rule>
          <from-view-id>/index.jsp</from-view-id>
          <navigation-case>
               <from-outcome>welcome</from-outcome>
               <to-view-id>/welcome.jsp</to-view-id>
          </navigation-case>
     </navigation-rule>
</faces-config>Now when I start my application , the index page redirects me to login.faces. I believe the FacesServlet intercepts this call, strips of .faces and forwards to login.jsp. Login.jsp is displayed correctly, so far so good. However from here on, I have all kinds of problems
1. Should the <from-view-id> be /index.jsp (my actual url) or /login.jsp (the url to which index.jsp forwards me to). Actually both seem to work (or not work depending on how you look at it :( )
2. Anyways whatever I set it to, the login.jsp is displayed correctly. The action attribute of the commandButton tag is set to 'welcome' which matches with the <from-outcome> value in navigation rule in faces-config.xml and I would have expected the welcome.jsp to load on form submit.
But the form just reloads itself on clicking submit.
I googled around and discovered that this may be due to validation errors or conversion errors and adding <h:messages/> would indicate the error source. AQccordingly I added it and got this o/p
" "name": " Conversion Error setting value 'Duke' for 'null Converter'. To cut a long agony story short, I found that I have to define a converter for some data types for validation and/or display. But all I have is a String property. Doesnt jsf provide a default Converter ?
3. I couldnt get my app to work when I put my jsps in a folder and access them as /<foldername>/jsp in my faces-config.xml. Isnt this possible ? Should all jsps be under the root folder ?
Will be thankful for any help.
cheers,
ram.
2. Whenever I click on

Thanks for the reference , I shall definitely go through it.
My immediate concern is to get the first program working.
Here is my source code for the bean.
package com.myjsf;
import java.io.Serializable;
public class UserBean implements Serializable {
    private String userName;
    public String getUserName() {
        return userName;
    public void setName(String userName) {
        this.userName = userName;
}Here's my login.jsp which comes up fine
<f:view>
   <h:form>
     <h:messages/>
         <h3>Please enter your name.</h3>
             Name: <h:inputText id = "userName" value="#{user.userName}"/><br>
              <h:commandButton value="Login" action="welcome"/>
     </h:form>
</f:view>Here's my faces-config.xml
<faces-config>
     <managed-bean>
          <managed-bean-name>user</managed-bean-name>
          <managed-bean-class>com.myjsf.UserBean</managed-bean-class>
          <managed-bean-scope>session</managed-bean-scope>
     </managed-bean>
     <navigation-rule>
          <from-view-id>/login.jsp</from-view-id>
          <navigation-case>
               <from-outcome>welcome</from-outcome>
               <to-view-id>/welcome.jsp</to-view-id>
          </navigation-case>
     </navigation-rule>
</faces-config>     And this is the error that I get
"userName": Conversion error occurred. The page gets displayed again. One thing I noticed was that in the html - view source the action attribute of the form tag is set to /myjsf/faces/login.jsp. Shouldnt it be welcome.jsp rather ?
Iam at my wits end. I have decided to write a Converter which may solve my problem, but is it required ?
Please help.
Thanks,
Ram.

Google translation and navigation issue

I recently created a website for a lawyer. Instead of creating 2 sites (1 in english and 1 in German) we went the cheaper route and just used Google translation to keep it simple understanding it isn't a perfect translation. However, when it translates the there is a few tabs in the navigation that get screwed up. I suspect it is something in my design that I am missing. Can anyone tell why this would be happening?
www.petersonlawhawaii.com (click on the german flag and let it translate and you will see the navigation get screwy)
Thanks!

90% of browser rendering problems are caused by malformed code. You have a few errors on your page worth fixing.
http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.petersonlawhawaii.com%2F
To simplify things, you may wish to combine styles into one styles.css file.
Example, you have this embedded style in your HTML document between comment tags:

Why don't you consolidate the green code into your style.css like so?
#links2 {color: #FC6;}
marquee {font-family: Times New Roman, Times, serif;}
body,td,th {font-size: 14px;}
And change the @import URL to a stylesheet link like this:
<link href="styles.css" rel="stylesheet" type="text/css" media="screen" />
Oh, yeah. And remove the comment tags b/c you don't need them.

And when you have a spare moment, take a look at CSS shorthand:
http://www.456bereastreet.com/archive/200502/efficient_css_with_shorthand_properties/
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
www.alt-web.com/
www.twitter.com/altweb
www.alt-web.blogspot.com

Window size, and navigation issues with Web Dynpro and GP

I have a Web Dynpro application which navigates to other Web Dynpro applications. I also need to integrate this application into a GP. When I create a process that calls the Web Dynpro app, two things I've noticed are:
1. The window size presented in the GP process is too small, and there is no way to scroll to see the rest of the app. How can I change the initial size of the Window to show the entire application? This is an absolute show stopper...
2. Other functionality is made available to the Web Dynpro app by navigating to other Web Dynpro applications. Outside of the GP, this works correctly. However, from within the application when started via a GP, I get the following error when I try to trigger an action that will lead to a navigation event:
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Cannot navigate via outbound plug CreatePdf of view TestView because there is no navigational link attached to it
at com.sap.tc.webdynpro.progmodel.view.View.navigate(View.java:541)
at com.sap.tc.webdynpro.progmodel.view.View.navigate(View.java:462)
Any ideas? Do I have to manually instantiate the various components when the root Web Dynpro app is called from a GP?

Update: this was my mistake - I had neglected to configure all the view containers in the WebDynproCO window, which was generated by adding the GP interface to the component. All is well.

How to convert FLV and F4V files to other media formats

How to convert FLV and F4V files to other media formats
Nowadays, every one can download their favorite videos from video sharing websites like YouTube, Hulu, MySpace, Google Video, metacafe, Yahoo! Video, Reuters.com and so on at will. However, these video files we got are usually in the format of FLV, or F4V, which are not workable by most portable devices, or some video players and video editors on our PC. With the intention of solving these problems, this guide will show you how to convert FLV and F4V files to other video and audio formats in detail.
1. Download, install and run Pavtube FLV Converter
As soon as you run this program, the following wine red interface will show up:
2. Add files, set output format and destination folder
Input FLV and F4V files to this program by clicking on “Add” button, and select a format as the output format in the drop-down list of “Format”, meanwhile, you can press the output folder to specify the destination folder or just use the path set by default. Moreover, “merge into one file” enables you to combine multiple FLV and F4V files to be as a single file, if you have this needs, just tick it.
3. Set advanced settings
Click “Settings” button, the following interface will pop up. You can change the parameters like screen size, bit rate, frame rate, sample rate, etc. on it to optimize the output quality or compress file size.
4. Convert
After all settings are done, you can press “Convert” button to start transferring, and then the following window will show you the conversion info in detail. According to the info you can manage your time and disk space properly.
Pavtube FLV Converter can definitely complete the conversion at a swift speed with excellent quality; also it adopts an advanced audio-video sync technology, so that audio and video match very well in the resulted files. Therefore you need not worry about these issues.
Useful tips:
Free online FLV downloader:
www.convertdirect.com
http://vixy.net/
http://www.videoconverterdownload.com/online-free-flv-converter.html
http://www.flv2mp3.com/
http://www.mediaconverter.org/
http://2conv.com/
http://online.movavi.com/
http://www.youconvertit.com/
http://www.playtube.com/
http://www.convert.net/

Flip4Mac

Dynamic List and Security Issue

Hi
I have a Dynamic List Wizard for orders, which the user can click on edit to edit or modify the order and if the user choose "Yes" to submit ( the order form has a submit filed which has Yes / No Values)then the EDIT button disappear and the user has no more control on the record(using show if conditional Region server behavior).
- Now i noticed that when i click on the edit the address bar includes the (www.mysite.com/form.php?order_id=1) now say the order Number 2 is already submitted (still on the list but no Edit button for it) if i write 3 or 4 or any other number instead of 1 at the address bar (www.mysite.com/form.php?order_id=3) the record which has the order number 3 displays on the screen and then you can edit it and when click update the Edit Button becomes Active which destroy the whole concept.
so, how to fix that?

Hi Lorie,
Taking it a step further
interesting that you´re mentioning this -- because I was just in the middle of finding a workaround for the very same issue ;-)
I actually did find a pretty easy solution, which basically goes like this:
1) wrap the whole table *plus* any possibly added hidden fields located below this table in a "Show IF conditional region" behaviour -- but make sure to *not* include the buttons within the "KT_bottombuttons" div in here.
2) as I assume that your "supplier_name" column holds a numeric value which equals the user´s "kt_login_id" Session Variable (which it should !), define the following conditions for the "Show IF conditional region" behaviour:
Expression 1: choose "supplier_name" from the tNG recordset
Condition: ==
Expression 2: choose Session -> kt_login_id
3) tick the Has ELSE option
4) confirm with OK
5) replace the default "has Else" message with something meaningful like "you can´t edit this record !"
Switching to Code view and navigating to the very start of your "Show IF conditional region" should display something like this:
if (@$row_rsqueryname['supplier_name'] == @$_SESSION['kt_login_id']) {
When viewing the modified Dynamic Form in a browser, you´ll note that this solution will indeed display the form instances for all "authorized" records, whereas those form instances which don´t match the required credentials will be replaced with that "has else" message.
BUT !! This solution has one major drawback which I haven´t been able to resolve yet :: when the Dynamic Form goes into Insert Record mode
(means when you click the "add new" link in the Dynamic List), all inner form instances will display that "has else" message.
The only workaround I currently can come up with is to have the List´s "add new" link point to a separate "add_new.php" page that´s going to insert a single record.
Cheers,
Günter Schenk
Adobe Community Expert, Dreamweaver

Apache and Jserv issues - AppsLogin and AppsLocalLogin not working

Hi,
I am trying to understand the Apache and Jserv issues
Home page - http://11i-tst-02.cisco.com:38901 - working fine
This confirms that Apache core module is working fine. Does this confirm about the pls module also ?
Apps local login - http://11i-tst-02.cisco.com:38901/OA_HTML/AppsLocalLogin.jsp - throwing Java Exception
Request URI:/OA_HTML/AppsLocalLogin.jsp
Exception:
java.lang.NoClassDefFoundError
at oracle.apps.fnd.sso.SSOManager.getAppsServletAgent(SSOManager.java:1727)
at oracle.apps.fnd.sso.SSOManager.getLoginUrl(SSOManager.java:316)
at oa_html._AppsLocalLogin._jspService(_AppsLocalLogin.java:410)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:385)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:259)
at oracle.jsp.JspServlet.internalService(JspServlet.java:178)
at oracle.jsp.JspServlet.service(JspServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:479)
Is it related to SSO ? Because error mentions about SSOManager
But why does AppsLocalLogin need to go thru SSO ?
Doesn it mean Jserv issues ? I am able to see same message logged in jvm logs ?
Restarting Apache doesnt help
Servlet login - http://11i-tst-02.cisco.com:38901/oa_servlets/AppsLogin - throws Internal Server Erorr
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
Apache log doesnt show any error
Servlet test works - http://11i-tst-02.cisco.com:38901/servlets/Hello
Example Apache JServ Servlet
Congratulations, ApacheJServ 1.1 is working!
OAM works - http://11i-tst-02.cisco.com:38901/servlets/weboam/oam/oamLogin - Navigating to SSO page for authentication
AOL test works - http://11i-tst-02.cisco.com:38901/OA_HTML/jsp/fnd/aoljtest.jsp
FND_WEB.PING works - http://11i-tst-02.cisco.com:38901/pls/QTCSTG/FND_WEB.PING
Connection test works - http://11i-tst-02.cisco.com:38901/servlets/oracle.apps.icx.common.ConnectionTest
So, my question is why AppsLogin and AppsLocalLogin are not working - if servlets / AOL / FND / OAM links are working
Is there issue with Jserv ?
Can someone please explain the significance of the above tests
And which tests need to pass for AppsLogin and AppsLocalLogin to work
Thanks

Since all the tests work fine as you stated above, I suggest you do the following:
- Rerun Autoconfig on all tiers
- rm -rf $OA_HTML/_pages
- Bounce Apache

How can we align TOC and Navigation bar for Captivate 4 Aggregator Project?

Hi,
Is there any way we can align the bottom of TOC and Navigation bar of Captivate 4 Aggregator project. Or can we give a background color so that they don't look like different entities.
Thanks,
Janhavi

I had this issue too. What I discovered was that some of the slides in one of my presentations were off the screen. Some because I had dropped pictures onto a blank slide, and others because I switched background images on recorded slides and didn't merge the images into the existing background. After fixing those issues and republishing, I put the revised .swf into the aggregator and it worked.

Line Item Dimension and Navigational attribute

Hi Gurus,
Can somebody tell me how line item Dimensions and navigational attributes works technically?
What are the pros and cons for them?
Regards
Alex

Hi Alex,
You will use navigational attributes based on how you want to track and report history. Let me explain with an example.
Customer Bubba is assigned Sales Group XYZ in Jan 2007. In July the Sales Group on the Customer Master record is changed to ABC. Your are looking at the sales report.
1). If you want to see all the sales made to Customer Bubba at the time of reporting (current) then you will use navigational attributes You will create 0SALESGRP as the navigational attribute of 0CUSTOMER . Then all sales to the customer will show up under Sales Group ABC.
2). If you want to see all the sales made to the customer at the time the actual transaction occured then you will add Sales Group as a characteristic of the InfoCube. Then sales from Jan - June 2007 will show under Sales Group XYZ and from July - Present will show under Sales Group ABC.
Performance issue occurs because navigational attribute is stored outside of the dimension table of the cube and is stored in separate master data tables. So query has to perform additional table read. So essentially there are advantages and disadvantages of usng navigational attributes. It is business requirement that will drive the use of navigational attribute.
Hope this helps!!!. Please assign points.

Strange Navigation Issues After Using Pop-up Menu

I have a Blu-ray project I'm working on. It's 1920x1080 resolution.
I have a main menu and then seven sub-menus as chapter-selection menus for three different videos.
The Main Menu has four buttons. Button one is a highlights video, button two takes the user to the first of three chapter-selection menus for the first video. Button three takes the user to the first of two chapter-selection menus for the second video and button four takes the user to the first of two chapter-selection menus for the third video. I have transitions from the main menu to each of the three chapter-selection menus and back from any of the seven chapter-selection menus to the main menu.
I also have a pop-up menu with the same four buttons on it as the main menu, except that the top button takes you to the main menu rather than playing the highlights video.
The problem I have is that all of the navagition works fine when moving around the menus, unless you open the pop-up menu during a video and navigate to one of the chapter-selection menus. When you do this, it works. It goes to the first page of the chapter-selection menu for any of the three videos, but if you then go to the main menu from there (each chapter-selection menu has a "back to main menu" button on it), it will play the transition, but then jump you to one of the chapter-selection menus for the video who's chapter-selection menu you were just on.
For example: If I play the highlights video and while it's playing I open the pop-up menu and choose Video 3, it will take me to the first chapter-selection menu for Video 3. If, once that menu comes up, I then scroll down to the "Back to Main Menu" button on that page and choose it, the transition from that menu to the Main Menu will play, but after it finishes, the Blu-ray will jump to the last chapter-selection menu page for Video 3. If I then navigate back to menu page 1 of the chapter-selection menus for Video 3 and choose the exact same "Back to Main Menu" button, the transition will play again and this time the Main Menu will open up.
The links for all of the menu buttons are correct, I've check them numerous times. It just seems that they get screwed up after you've navigated somewhere from the pop-up menu.
Sorry this is so long, but I wanted to try to explain it as best as possible.
Any suggestions?
Thanks.

Hey Shark. I read your explanation of what's happening, but I am not sure why you are having that weird navigation issue. There are a lot of weird anomalies that happen with Encore authored blu-rays, and things that just don't work that really should. For the price, it does the job, but there are limitations.
Last year when I started using it for blu-ray authoring, there were non-stop road blocks and things to overcome.
Check out the documented misery. It gets better at the end .
http://forums.adobe.com/message/3446748#3446748

2.1.2 update does not fix DVD Navigation issues :(

The FrontRow 2.1.2 update still doesn't fix the DVD navigation issues where sub menus on MANY DVDs are not navigable. Using the up / down keys on the keyboard or remote causes the Volume to change and not navigating the menus like it is supposed to.
This is a severe issue as it makes it impossible to play some DVDs or turn on the subtitles.

Yeah, I have experienced this as well. Ridiculous -- how could this issue not have come up in product testing by the time the software has reached version 2.0? The solution on Apple's end should be obvious. All 4 directional buttons must act only as directional commands when using a DVD, and all other functions (such as volume) can only be accessible by hitting MENU first to bring up a list of other options.
I'm all for simplicity, but this is the fault of the boneheaded 6-button Apple Remote. It requires their software to overload buttons with different commands depending on context, which is clearly an unacceptable limitation. They'll have to break down and roll out a proper remote with more discrete buttons one of these days and come to terms with the fact that shoehorning everything onto 6 buttons is not an elegant solution.

Navigation Issue on HC 91, Tools 8.51, SQL Server 2008 on Windows 2008

Hi Guys,
I installed HCM 91 -Tools 851-SQL Server 2008 on Windows 2008 server. App server running perfectly, initiated web server fine.
When I login in n-tier/web via PS userid, navigation to Panels are fine but when I try to click on any page, it gives error IE exception at the bottom – “Error on the page”, page does nothing, no searches and does not display the page.
I tried installation from ground zero the 3rd time last night, followed all the steps and stuck at this point.
I am wondering if anyone has encountered these issues.
I appreciate any pointers.
Thanks in advance.
Cheers
-Vinay

Same question, same answer :
http://peoplesoft.ittoolbox.com/groups/technical-functional/peopletools-l/navigation-issue-on-hc-91-tools-851-sql-server-2008-on-windows-2008-server-3837147
Nicolas.

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Battery, heat, and ringer issues

I recently purchased the Iphone 4s.. this is my first iphone
I did the update that Apple sent out to help the battery and it seems like it worse then before the update?? My phone has been off the charger for 45 minutes, I sent 1 text message, and had 1 phone call. The percentage is now at 87. It the last 2 minutes i have watched it go down 2%? Is this normal? Also, the phone gets REALLY hot...
If not, what do I do now??
Also, I keep missing phone calls because I don't hear the phone ring... but the ringer is all the way up..
Any help will be greatly appreciated!!

mdorling wrote:
We've got the same issues, the BBM contacts went, now the BB won't charge ... we've tried all ways to get it to charge ... typically it's just over a month old so we can't get a full refund ... we are on here trying to find out what we need to do as we can't obtain a telephone number for BB customer services nor an email address only a tweet address which I haven't downloaded onto my handset. So am stuck!!! Any and all advice very gratefully received as seriously peeved with BB models now. My first BB was fantastic ... but all newer models have had problems ... think BB needs to ensure that all techy problems are fully ironed out prior to launching their new BB handset!
1. Connect your Z10 to the wall outlet charger for an hour and then with the Z10 powered on, and with it STILL CONNECTED, remove the battery for a minute and replace. This will normally reset the the on-device battery meter and allow the charging status and percentage to show more correctly.
2. Orange is your tech support contact and any issue which they cannot resolve, they should escalate up to BlackBerry tier two tech support, or you should ask/demand that.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

New Airport Extreme and iPhone Issues

I've had the networking day from ****. I previously had a 3rd Gen Time Capsule at our restaurant, connected to a Cisco 26port gigabit POE switch and Comcast digital voice and internet. Over the past few days, employees have reported trouble accessing the the Wifi network. After several restarts and firmware upgrades (including the dreaded "firmware problem" to fine update), nothing worked. I changed channels, back to auto, back to specific channels, back to auto. Made open guest networks. Nothing worked consistently. My iPhone might connect and my friend's might not. Nor his laptop consistently. Our Axis network cameras might take a bit extra time to connect. All quite random and quite frustrating.
So I swap out an older Airport Extreme (4th gen I believe) using the same configuration as the TC (Time Capsule). It works fine, except for the last port not working as expected. No matter, I plug the mac mini into the Cisco switch and off we go. Nevertheless, I'm still told we are suffering random Wifi issues. So I buy a brand new AE (5th gen) today to replace that one. Should work like a charm I thought. Right....
Several hours later, I finally have the new AE working, but only after doing several hard resets/factory restores, the works. For some reason, the mac mini could not successfully update any of the connected AEs - whether connected directly into the same AE, or if the Mini was connected to the switch. Nothing worked. Every time I tried to update the AE, it would hang and force me to unplug and plug it back in. It would also never save setting changes. I finally resorted to a friend's macbook to be able to restore it successfully. And once that worked, the mini was able to update the AE flawlessly. Our Point of Sales (POS) machines connect fine, our cameras connect fine, wifi printer connects, and the mini connects, and everything has internet.
Except my iPhone 5. Of course. It gets a signal fine (full bars). It gets an IP address. But I can't surf the web. Or download email. Or iMessages. Anything. No internet access. I try hard restarts on my iphone. I try assigning IP addresses by MAC address. I try resetting the AE. I try renaming the WiFi name. Nothing. I can make a guest network that works (on a different IP table, btw - 172, not 192.) But other than that, no access. Grrrr.
So I have a "working" AE router where some devices successfully connect (through wifi and ethernet) and some dont' (wifi iPhone). My iPhone connects fine to my home TC. So shouldn't be anything to do with that. But I'm at a loss. I'm going to go back and restore everything and power cycle everything tonight or tomorrow night. I don't know if that will help, but it's worth a try. Lord knows it feels like I've tried everything else.
Anyone have any good ideas of where to start besides voodoo dolls and baseball bats?

I took mine back, because I was having these very same issues. We use contivity too. I was able to connect only to one of three of the servers we manage (in Europe). I couldn't connect to the servers in Asia or here in the USA.
Replaced the Airport Extreme with my trusty old d-link 624, and no issues connecting to any of the three hubs.
Otherwise, I liked the Airport Extreme, and I'll consider buying it again when and if they address this VPN issue. I work at home so its obviously a "deal breaker" for me.

FLV and Navigation issue

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