FND_FILE not processing

FND_FILE is not generating the messages in log files.
It generated the custom messages in log files for some days and it didnot generated the messages in log files.
The problem is in happening in PROD instance and It is perfectly working in Test instance
Could you please help me what could be the possible reason?
Thanks

The values of APPLPTMP, APPLTMP, UTL_FILE_DIR where in One of our test instance FND_FILE was writing custom messages in log file perfectly are as follows
SQL> show parameter utl_file_dir
NAME TYPE VALUE
utl_file_dir string /lpar2_stage/SNBX/utl, /lpar2_
stage/XXAFP, /lpar2_stage/SNBX
/inbound, /lpar2_stage/SNBX/in
bound/edi, /lpar2_stage/SNBX/o
utbound, /lpar2_stage/SNBX/out
bound/edi, /lpar2_stage/SNBX/o
utbound/ct, /lpar2_stage/SNBX/
fax, /lpar2_stage/SNBX/inbound
/edi/EEP, /lpar2_stage/SNBX/ou
tbound/edi/EEP, /lpar2_stage/S
NBX/outbound/ACH, /lpar2_stage
NAME TYPE VALUE
/SNBX/inbound/ACH, /lpar2_stag
e/SNBX/outbound/ACH/ARCHIVE, /
lpar2_stage/SNBX/outbound/POSI
TIVE_PAY, /lpar2_stage/SNBX/ou
tbound/WIRE, /lpar2_stage/SNBX
/outbound/POSITIVE_PAY/Archive
, /lpar2_app/snbx/snbxcomn/adm
in/log/SNBX_lin60app2, /snbx/s
nbxdb/11g/11.2.0/appsutil/outb
ound/SNBX_lpar2, /snbx/snbxdb/
11g/11.2.0/appsutil/outbound/S
NAME TYPE VALUE
NBX_lpar2, /snbx/snbxdb/11g/11
.2.0/appsutil/outbound/SNBX_lp
ar2, /usr/tmp
$ echo $APPLPTMP VALUE IS "/lpar2_stage/SNBX/utl"
$ echo $APPLTMP VALUE IS "/lpar2_app/snbx/snbxcomn/temp"

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