Font color in text box

Here's the scenario. User copies text from black and white document in acrobat 8.2. User then goes and pastes the text into a text box on a different page. When the user leaves the text box, the text all goes to the same color as the text box background and looks like the text has disappeared. The text can then be selected (although you can't see it until you hit ctrl+A or drag mouse). Once the text is selected it can then be changed to a different color and viewed. Although, sometimes the text is now in a different font (Symbol as far as I've seen). The default text color is black. This doesn't happen every time for various text throughout the pdf. It does happen when trying to select the same problematic text. I've tried uninstalling/reinstalling Acrobat and I've been unable to reproduce the problem on two other computers working with the same document. Selecting the text and changing the color is "too much work" for the user and I'd like to find a more permanent solution. Any suggestions please...

sorry folks, found my answer..
if anyone else has the problem - select the text, go to View - then toolbars - the the properties bar and the font is in that bar...

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