Ford Navigation System USB Sync Problem

Hi
I have a Ford with the factory fitted Ford Navigation system Stereo with the Sat Nav, Bluetooth and USB port. When I connect my iphone 4 to it using the USB cable, it recognises the song, and displays the tracks and folder on the screen and plays the song. The screen shows the time passing on the song, but no audio is heard from the stereo. Its like all the data is being displayed but no audio. Have tested with a iphone 3gs too, and same problem.
Looked through the forum and the ford help pages, but no one has this problem or no solution found. Can anyone help?
The iphone is updated, it will work with the aux jack cable in the iphone, but cant control the iphone with it.

Tony (funny, my name is Tony too),
I literally just leased a new Ford Edge Limited the other day, with MyFord Touch and had the same problem with you with my 3GS iPhone - after some research I figured it out. The reason you aren't hearing sound is because your iphone is paired with Bluetooth and probably set to stream the audio via bluetooth - you can't have it both ways, meaning you can't have both the bluetooth audio streaming and audio through usb at the same time. That's why I have an old first gen ipod touch connected via usb and my iphone just via bluetooth.
You can switch the audio stream from bluetooth to usb on (select myford touch) your iphone when connected to USB if you want though and can still make calls. You just cant have the audio going through both options.
Hope this helps.

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