Forgot to sign out of iCloud and turn off find my Mac before selling.

I Recently sold my MacBook Pro and had it wiped clean at the Genius Bar but didn't know I was supposed to have turned off find my Mac and sign out of iCloud. I went back to the Genius Bar before shipping my computer and asked if I needed to set up the computer again just to sign out of find my Mac/iCloud and the guy had me sign into iCloud and go to find my Mac to make sure my computer wasnt showing up on the map anymore and it wasn't. Since my computer doesn't show up on find my Mac will the buyer still have trouble setting up his iCloud or have access to my info? I don't know if my computer wasn't showing up because it's not turned on and set up right now until the buyer gets it. Just wondering if my info is safe when he tries to set up the computer as his own.

To restore your iPhone, you must turn off 'Find My iPhone' first. If you can't do that on your iPhone directly, you should open https://icloud.com/on your computer with a web browser > log in with your iCloud account > click Find My iPhone > remove your iPhone from Find My iPhone.

Similar Messages

  • Hi. i tried to sign out from icloud and the icon signing out is still working. will i loose everything now i have saved on my mac? i cant even turn off the mac because system preferences is still working .....

    Hi
    I signed out from my icloud because wanted to change my maill address and password for it cause couldnt connect with my old password and mail acc i dont know why.But then realised that i will loose all my data...
    Will i loose eveything i have saved now on my mac by signing out the icloud?
    and is still 'signing out'...cant turn off my mac and 'system preferences' is still working..
    Can i re instal it back?
    Please advice what to do ....how to cancel signing out....turn off my mac...or re instal icloud...
    Thank you

    I have the same problem. Unfortunately, the troubleshooting link you added has the first step listed as "Verify that FaceTime is enabled in FaceTime > Preferences" which we (the original poster and I) can't do as our Preferences are greyed out. We can't click on them to verify anything.
    In FaceTime itself it's verified my apple id (also double checked via the site) and then it says the email is "verified" but then it freezes and after a minute or so it says "Could not verify the email address. Please check your network connection and try again."
    After checking the network connection, it still doesn't work. It's rather frustrating as it all worked fine until about a week or two ago.
    Any help would be appreciated.
    -H

  • Had to change my Apple ID because the original email address is no longer valid.  How do I change the iCloud user name on iMac?  I found instructions about signing out of iCloud and signing back end.  It asks questions about contact, etc.

    Had to change Apple ID due to email address no longer valid.  Trying to change id for icloud...saw direction online about signing out of icloud and signing back in...when it ask questions about contacts, photos, etc. being deleted how do I answer those?  That just sort of freaks me out.

    For the ones that give you an option, select the option you want (keep on the Mac or Delete). For the ones that are simply warning you, click on Delete from Mac.
    They will all come back when you sign back on, since all you did was change your existing Apple ID to a new email address. It's the same iCloud account, just with a different name.
    It's the only way to get your updated ID signed onto iCloud.
    Cheers,
    GB

  • HT1923 This article contains the only thing that worked for me.  I also had to sign out of iCloud and uninstall it.  Then I had to delete all files and folders from all of those applications that were under Program Files, Program Files x86, and Users.

    This article contains the only thing that worked for me.  I also had to sign out of iCloud and uninstall it.  Then I had to delete all files and folders from all of those applications that were under Program Files, Program Files x86, Program Data and Users.  My iPhone 4 will now sync with iTunes both in its USB-connected  mini dock and over Wi-Fi.  It's unfortunate (negligent programming on the part of Apple?) that the upgrade to iTunes 11 did not remove all of those files as part of the upgrade process. 

    I am having the same issue....Same address for years - same as USPS - I tried 5 times (3 macs and 2 iPhones) and now i have 5 CHARGES for 1.00 each on my credit card. I took the credit card info off so they don't charge me anymore. How can they charge me yet still not allow me to download free updates and say I have an invalid address? I'm sure I will spend weeks or months trying to get a credit out of these incompetent idiots.

  • How do I get music out of "icloud" and turn it off? Didn't/don't want it.

    How do I get my music out of icloud and turn it off? Didn't/don't want my music in the clouds, I want it in my ipod where I can listen to it.
    Thank you.

    You can go into your settings and turn icloud off. It will remove what is there. Your music is on your ipod and you should be able to listen to it. icloud stores the music to share/update your other devices - ipad, iphone etc. so you only need to make a chage on one device. The cloud changes it in all other devices.

  • TS4002 How to sign out from iCloud and move to another one without deleting the fist one?

    I need to get out from iCloud account to get in to another but without deleting the first one. It's a long story and it's pretty messed up. I really need your help guys. IF it's possible to sign out from iCloud and move to another PLEASE tell me ! Thanks in advice!

    Welcome to the Apple Community.
    You can sign into more than one account at once, providing you only need one primary account, what exactly are you trying to do.

  • Cannot turn off find my mac

    Given the risk of having it on vs. off, I have decided to turn off Find My Mac.  But when I do that it asks for my Apple ID password.  That makes sense.  But it will not accept the password.  I can sign into my Apple ID using the password, so I know it is right.  I can sign in and out of iCloud on all my other devices using this password.
    Now, to add to the story, my wife has a Mac.  Same thing.  Her Apple ID password works on every other device, but she also cannot turn off FInd My Mac.
    We both are running Mavericks on a Late 2013 MB Pro.  We loaded the MBs 6 months ago from TM backups.  I suppose that could be a source of the problem, a bug there.  So we are both running the same HW SW and have this same issue.
    I can stop by a Genius Bar someday and get them to look at it, but anyone have a clue?

    My laptop does not travel.  Someone gets into your Apple ID and you would wish you did not have it on.  the question is the probability of one vs. the other.  I plan to leave it on for my iPhone and iPad, they travel.  But getting my Mac wiped would not be cool.
    But this is not a thread on the merits of Find My Mac.  It is a thread on the problem, I cannot turn it off.  Or more presicesly, I suppose the problem is my Apple ID password does not seem to work for this function only.

  • HT1212 I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore.  Since my Iphone is locked, obviously I can't do this.  So how can I unlock it?

    I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore.  Since my Iphone is locked, obviously I can't do this.  So how can I unlock it?

    Put your passcode in to unlock it.

  • I  changed my email Adress for my Apple ID.  How can I sign out of iCloud and put my new email address in for my Apple ID in iCloud?

    I changed the email address for my Apple ID and so how can I chAnge it to my new email Adress on my iCloud?

    You should have done it the other way arround. You should have started with signing out, before you changed your email. I would suggest to follow these steps...
    1. change your email address back to the old one
    2. delete your iCloud account from all your devices (especially turn off "Find My iPhone")
    3. change your email to your new email address aigain
    4. add your iCloud account again

  • How do I sign out of icloud and use a different apple id

    I set up an apple id for my wife and I can not figure out how to sign out of Icloud on her new phone, which is currently using my apple id

    Go to Settings>iCloud and tap Delete Account, then sign in with the new ID.  This deletes the account from her phone, but not from iCloud.  When you delete the account your will be prompted about whether to keep or delete the iCloud data from the phone.  If she needs to migrate a copy of the data to her new account, choose Keep; then choose Merge with iCloud after signing into the new account.

  • How do i wipe out my IPHONE AND turn off I MESSAGE

    I need to turn off Imessage and wipe out my Iphone?

    Hi Karley27,
    Welcome to the Support Communities!
    The article below may be able to help you with this.  Click on the link to see more information:
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    If you still have your iOS device
    Before you sell or give away your iOS device, make sure that you've removed all of your personal information. Follow these steps to protect your data and get your device to its factory default state for the new owner:
    Back up your device.
    Go to Settings > General > Reset, then tap Erase All Content and Settings.
    This will completely erase your device and turn off iCloud, iMessage, FaceTime, Game Center, and other services.
    If you're using iOS 7 and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
    Contact your carrier for guidance on transferring service to the new owner.
    When the device is turned on for the first time by the new owner, Setup Assistant will guide them through the setup process.
    Important: Do not manually delete contacts, calendars, reminders, documents, photo streams, or any other iCloud data while signed in to your iCloud account, or the content will also be deleted from the iCloud servers and all of your iCloud devices.
    Cheers,
    - Judy

  • Forgot to turn off FIND MY IPHONE before restoring to another iphone

    I restored all my data to my husband's iphone 5S after he got a new iPhone 6 but I forgot to turn off FIND MY IPHONE in my old device. Now I can't do it in the old device because the apple ID and other setting are associated with the new device.  The old device still contains info that I can't get at because of this.  HELP!

    remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account. After you erase the device, you'll need to wait 24 hours before you can activate iMessage on your new device.
    and read this Doc
    What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

  • IOS 8 lockscreen keyboard does not let me input characters with accent marks. My password has an accent mark. I can't restore the device without unlocking it and turning off find my iPod. What can I even do here?

    I do have a third party keyboard installed (fleksy), and I removed english and emoji from the keyboards list in settings before rebooting the ipod. When it booted up, it asked for my device password with the default keyboard, but I can't type any letters with accent marks, so I can't enter the password. I figured I could fix this by restoring a backup and changing my password, but I can't restore a backup without turning off Find My iPod - which of course requires me to unlock the device with the device password, which I can't do. Am I stuck here? Is there anything at all that I can do?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        

  • HT1414 Asks to turn off find my device before restore but forgot passcode

    I am trying to restore my ipad because I forgot the passcode. But When I connect it asks me to turn off "Find my ipad" in settings on my ipad before I can restore. How I can I get around it and restore my ipad?

    Without the passcode, you can't restore it.
    To reset your password, start here:
    https://iforgot.apple.com

  • Can't log in to Icloud to turn off find my iPad so I can restore the iPad following upgrade to IO8

    I Recently update to IOS8 and the 8.2. I had to change my password for my Apple ID. now I have a problem that I can not log in to icloud, I can't agree to the T&C's the iPad just freezes and I can restore the iPad via a pc  as I need to access iCloud to turn of 'find my ipad'
    HELP !!!!!! Please

    If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
    read this article to give you direction how to put your device into recovery mode.
    Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
    good luck!
    http://support.apple.com/kb/ht1808

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