Form central - business catalyst - e commerce problem

Hi all
We have a few websites and have been using form cental to create contact us forms, gift voucher ordering, and event booking/payment through paypal for these sites.
I thought that any results we got (ie names and email addresses) would be going directly into the business catalyst mailing lists so that when we send out a newsletter, those new enquiries and customers get it.
But Ive now realised there is no link between the too (frustrating)
So Im now wondering why i even need to be paying for form central.
Can I do all of that in business catalyst?
Also I tried to find out how to upgrade my BC to include ecommerce (since Im assuming I cant may gift voucher order forms and link to paypal with BC webmarketing plan)
I eventually found you have to go to BC: Site settings >Site management> and then there is supposed to be an option that says upgrade... but the only option it has is 'delete'!
Getting a bit frustrated, so Im hoping someone can give me a hand on this one. :-)
Brian

This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/formscentral
http://forums.adobe.com/community/business_catalyst

Similar Messages

Form central + business catalyst + ecommerce issue.

Hi all
We have a few websites and have been using form cental to create contact us forms, gift voucher ordering, and event booking/payment through paypal for these sites.
I thought that any results we got (ie names and email addresses) would be going directly into the business catalyst mailing lists so that when we send out a newsletter, those new enquiries and customers get it.
But Ive now realised there is no link between the too (frustrating)
So Im now wondering why i even need to be paying for form central.
Can I do all of that in business catalyst?
Also I tried to find out how to upgrade my BC to include ecommerce (since Im assuming I cant may gift voucher order forms and link to paypal with BC webmarketing plan)
I eventually found you have to go to BC: Site settings >Site management> and then there is supposed to be an option that says upgrade... but the only option it has is 'delete'!
Getting a bit frustrated, so Im hoping someone can give me a hand on this one. :-)
Brian

Hi Brian,
That is a different Adobe product for global use, and as you noted does not tie into Business Catalyst.
If you have Business Catalyast you do not need to be paying for Form Central, there is no where in the documentation that it states you need to use it. If you found somewhere that said you did, please let the BC support team know so they can update that information.
Upgrade should appear in the top left, if not and/or If you been using Muse:
http://www.lawryk.com/my-adobe-blog/video-tutorial-upgrading-your-muse-hostin-with-busines s-catalyst
You will need to build web forms and mailing lists to have those work with BC and you will need to set up products, catalogs and use the payment from in BC for eCommerce.

Product Inventory System that Works With Business catalyst e-commerce site???? Tie into POS systems?

I am looking into getting involved with one of my long time design clients business more directly. Including, finding a solution for their inventory and being able to implement an e-commerce store for their products, which I would in turn get paid from a percentage of their online sales gross per month.
They operate a sort of mobile store that travels from various motorcycle events across the country with 3 different teams setting up at 3 different locations any one week or weekend. That aspect of the business is really seeing some serious cash sales, but they are constantly being asked about future online sales with the customers at these events which currently they have no solution for.
So I am curious if there are systems available that would or could work with a Adobe Business Catalyst e-commerce site that would allow for inventory to be scanned and bar-coded on delivery and would be able to have the new items logged into the website as sellable products while also giving the mobile stores a POS system that they can make sales from that track the current accurate inventory.. ???????

I did try unpinning but that didnt work for me either.
It took too long to get an answer so I am now using another system that doesnt have this problem. Hopefully when I use Muse again I wont have this problem. Sorry.
Thanks anyway. Maybe Ozaroth can send links to their site for instructions to get this solved.

Business Catalyst e-commerce (allow user to cancel his subscription)

Hi
My Client is using e-commerce bussiness catalyst and is using Adobe Muse to design the website. For the payment process my client is planning on using the built-in Business Catalyst e-commerce module with PayPal as the payment processing gateway.My client also wants the customer to be able to cancel his own magazine subscription without having to contact him to request a cancel. Is this something that adobe bussiness catalyst is able to accomplish ?
Thank you very much
Just in case something was unclear here is the original message.
We're building a site in Adobe Muse. Our product is a monthly subscription, with a one-time licensing fee. We will host on Adobe Business Catalyst. We need a check-out solution using either PayPal Web Standard -- OR -- the built-in Business Catalyst e-commerce module with PayPal as the payment processing gateway.
The check-out module needs 3 options:
1) Charge $695 one time and also set up a monthly payment of $39 starting 30 days after the one time charge
2) Charge $695 one time and also set up a monthly payment of $59 starting 30 days after the one time charge
3) A promo code field that allows the customer to start the subscription in 90 days instead of 30 (the promo code will change frequently; it needs to be easily editable by us)
The customer will need to be able to cancel the subscription at any time (without contacting us)."

Hi Prashant,
Thank you for the quick reply. However please note that we are not using anything related to CRM. We are only using SAP E-Commerce for SAP ERP (SAP EHP1 FOR SAP NETWEAVER 7.0) with ECC 6.0 back end.
With that said, we are not looking to use E-Commerce for self registration, but relying on a CWA front end for registration/authentication.
The main question is: Can we allow creation of a B2B user with a portal user ID that is different than the back end ECC user ID in our scenario (no CRM)?
thanks!
Patrick D'Anna

Integration with muse created forms and business catalyst mailing lists

I have just spent a long time on a chat session with support after spending most of a day trying to sort out how to have the people who fill in our contact us page to be automatically added to a mailing list to keep in contact with them, but it seems there isnt a strong link with muse to do this easily.
When you create a form in muse, it has an option to send the completed forms to a selected email adress. It would be great if you there was also an option to add that contact to a selected mailing list group already created in Business Catalys
I would have also like the full integration of form central to be inside muse with all its functions. So I could create gift voucher orders forms and receive payments by paypal or other options.
It has been a frustrating day trying to figure it out as the forums didnt seem to help with the info i needed.
It seems to use Business Catalyst webforms requires html coding knowledge which I dont have. you can created a basic form in there easily, but if you want to make it two collumns wide or other changes, it is very difficult to use with coding
A decent wysiwig editor in Business Catalyst would be great
thanks for listening.
Overall I think Muse is excellent so I am surprised, this part of the software doesnt work as I expected.
Brian

Hi
This was the full video I did
Integrate Leadpages with Adobe Business Catalyst on Vimeo
Pretty sure it works
Here's the code I used so you can compare and contrast
<form name="catemaillistform52797" onsubmit="return checkWholeForm52797(this)" method="post" action="http://www.platonik.co.uk/CampaignProcess.aspx?ListID=47104">
    <div class="form">
      <div class="item">
        <label for="CLFullName">Full Name</label>
        <input class="cat_textbox_small" type="text" name="FullName" id="CLFullName" maxlength="255" />
      </div>
      <div class="item">
        <label for="CLEmailAddress">Email Address</label>
        <input class="cat_textbox_small" type="text" name="EmailAddress" id="CLEmailAddress" maxlength="255" />
      </div>
      <div class="item">
        <input class="cat_button" type="submit" value="Subscribe" id="catlistbutton" />
      </div>
    </div>
    <script type="text/javascript" src="http://www.platonik.co.uk/CatalystScripts/ValidationFunctions.js"></script>
    <script type="text/javascript">
      //<![CDATA[
      function checkWholeForm52797(theForm){
        var why = "";
        if (theForm.EmailAddress) why += checkEmail(theForm.EmailAddress.value);
        if (why != ""){
          alert(why);
          return false;
        theForm.submit();
        return false;
      //]]>
    </script>
</form>

Business Catalyst and Facebook problem

I have seen threads on this subject as well as the articles, but I am not certain the problem was answered. I have added a Facebook "like" button to my Large Product Display (and the button works). The large product display has several upsell/cross-sell items on it.
When I am testing it, I go to my FB page and look to see that it has indeed been posted. However, 2 problems show up.
1. The photo shown is not the main item, but one of the upsell/cross-sell items.
2. The descriptive text is using my footer text as the description.
Where did I go wrong?
I want to use the main photo and the product description (both of which are in the product's information). Is there a modifcation I can make to the module? Is something else needed?
Chuck

For this you would use the Open Graph Tags, in this case the < og:image > and < og:description >. These are going to be Meta tags you will place in your Large Product Layout, using the image and description tags as the Meta content. Then when the page is loaded BC will place these into the head tag of the website.
Something like this:
<meta property="og:image" content="http://yoursitehere.com/{tag_imagepath}"/> //relative path might work, i tested a absolute path
<meta property="og:description" content="{tag_description}"/>
Another option is to use custom fields to populate these values.
This page describes the Open Graph tags you can play with:
https://developers.facebook.com/docs/opengraphprotocol/
You can also use facebook's debugger to find out what info facebook is pulling from the pages you’re looking at, so you don't have to like and unlike things.
https://developers.facebook.com/tools/debug
Hope this helps you.
Chad Smith | http://bcgurus.com/Business-Catalyst-Templates for only $7

Using a different email in a form ( without Business Catalyst )

Hi guys, I am new to muse and I am trying to figure out where I can edit the script to allow me to host my own site, but recieve emails from my muse form.
I have already built the site at test.jdotf.com
The form in the footer and on the work page is what I'm looking to fix. Is there a way I can edit in the exported code? or do I have to start over? I only recieve a
message saying the form is configured to work only with BC.
thanks so much for the help.
J

Hello,
Please refer to forum post : http://forums.adobe.com/message/5221488
Regards,
Sachin

Error with reCAPTCHA when submitting form on Business Catalyst hosted site

Hi
Just had a client complain that the webform on their MUSE website isn't submitting correctly. When I tested this myself the image verification for reCAPTCHA is failing and throwing out an error on a new page.
As it is a BC hosted website, the form no longer requires a verification key (it was previously hosted elsewhere until recently).
I've since discovered this happening on another of my websites... Any ideas please?
The error I see is:
ERROR: An error occurred. Image verification failed. If you believe this is incorrect, please contact your system administrator or go back and re-submit the form

There can be few reasons for this including captcha or recatcha included in the form , any html edit with form etc.
Please provide the page url where form is inserted so that we can check on our end, additionally have you tried to re-insert the form and then check or update the site again from Muse to BC ?
Thanks,
Sanjit

Help with Business Catalyst Web forms and Adobe Muse.

I created a websform to log into a secure zone using business catalyst. I pasted the webform's html into Adobe Muse. After publishing my site. The websform I created in business catalyst is deleted, but I can see all of the forms that I created using Muse in the webform section. Is there a fix for this problem? Thanks
This is the page with the forms. http://www.highestgoodclothing.com/login.html

There is a workaround. It takes a little more work, but it is definitely worth it and will solve your problem. I subscribed and learned from tutorials on the www(.)trainsimple(.)com. They have a video series called "Muse CC Business Catalyst Integration" which was very helpful. The issue that everyone on here is referring to is covered in the 3 videos labelled, "Email Sign Up Checkbox", "Moving Muse Webforms to Business Catalyst" and "Email Marketing".
Essentially, what you want to do is create a form in Business Catalyst, turn that form into a module, assign a tag to that module, then put the tag into Muse using Object > Insert HTML. This will solve Muse deleting the web forms everytime.

Business Catalyst thinks I deleted my web form

I thought I may have found a way around Muse's weak forms implementation, by creating a web form on Business Catalyst > Site Manager > Web Forms.
I created a web form, set the email response, copied the html, inserted the HTML on a Muse page, published the site, filled out the form, and got this:
So I went back to the same page on Business Catalyst, deleted the web form I just made minutes ago, created it AGAIN from scratch, inserted the HTML in my Muse page, published it, filled out the form, and got the SAME ERROR message a second time.
I did not delete the form, but Business Catalyst thinks I did. :-(
How do I get around this "error of an ERROR?"
I noticed that there are THREE forms on BC with similar names (I only made ONE). To be sure that I'm working in the correct form, I COPIED it -- it now has the same name as before, plus the word "Copy." But when I open the copied form, all the fields are in the wrong order. I tried this several times, and this weirdness is consistent. Right now I'm really stumped on getting a decent (customized) form in Muse.
Thanks for any help.

Thank you, Vikas. That was the trick. :+)
I still don't understand what "submit a case" means, but I was able to get it to work, possibly not as you expected (?)
I had already published this site in its partially-developed state, when trying to get the form to also be published. So it was in the web page already, as the completed form.
All I did after reading your message was to go directly to businesscatalyst.com, create a new simple (unfinished) form, and then via Site Manager > Web Forms > More Actions > Add Web Form to a Web Page, choosing the contact page from my site in development.
When I opened the previously-uploaded site in my browser, the ENTIRE form was there as originally published, exactly as it was originally and formatted placed in Muse.
It works, but I confess it's about as UN-intuitive as it can be! :+)
Thanks again.

Trouble with Business Catalyst FORM in Muse

I created a contact form at Business Catalyst, added it there to a published web page, copied the HTML, and inserted the HTML in Muse.
I placed the HTML on its own layer, and positioned it on the contact page, then edited it for style. This is what it looks like in Muse (image is cropped):
It looks identical when you Preview the page in Muse.
However, when I publish the site, the form is no longer on the top layer (but underneath the menu -a master page item- which in Muse is on a lower layer than the form); the form itself is positioned at 0,0 on the page, OUTSIDE the page boundary as specified in Muse, and all other page elements (except the master page items) are moved below the form vertically, but not together as designed in Muse: most (but not all) of them are stacked vertically at the bottom of the page.
In other words, the entire page layout is destroyed.
Here is what the published page looks like (image is cropped - upper-left corner is shown):
I cannot share the URL due to NDA, but I am allowed to share it privately with support staff.
Thanks for any help.

Hi Tom!
BC Gurus has free tutorials about Secure Zone, below are the links.
But these tutorials don´t show how to integrate these features into Muse.
I am sure that Chris Kellett (MuseGrid) or Steve Harris (Muse Themes) know how to do that but I don´t know how much they are charging for instructions.
Best Regards
TaikaJim
1. Introduction to Secure Zones
http://www.bcgurus.com/tutorials/how-to-use-business-catalyst-secure-zones
2. Setting Up a Secure Zone
http://www.bcgurus.com/tutorials/how-to-setup-business-catalyst-secure-zones
3. Creating a Registration Form
http://www.bcgurus.com/tutorials/how-to-create-business-catalyst-registration-forms
4. Creating Login Forms
http://www.bcgurus.com/tutorials/how-to-create-a-business-catalyst-facebook-login
5. Creating a Members Area
http://www.bcgurus.com/tutorials/how-to-create-a-business-catalyst-members-area
6. Setting Up Wishlist Favorites
http://www.bcgurus.com/tutorials/how-to-create-business-catalyst-wishlist-favorites
7. Managing Secure Zone Subscribers
http://www.bcgurus.com/tutorials/how-to-manage-a-business-catalyst-membership-site

Business Catalyst Help | Create and insert a form

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/using/create-insert-form.html

I want to ask also if the opt-in forms in business catalyst can be embedded on a different website that's not hosted in BC. Like other email clients (mailchimp, aweber etc.) you can embed their forms to any website.
Is this possible for the BC email marketing forms?

Help with business catalyst with muse for a client's website

I created a site for a client using creative cloud muse, she got a business analyst account and added me as a user, but i am not able to upload the site straight from muse using publish .. what am i doing wrong?

There is a workaround. It takes a little more work, but it is definitely worth it and will solve your problem. I subscribed and learned from tutorials on the www(.)trainsimple(.)com. They have a video series called "Muse CC Business Catalyst Integration" which was very helpful. The issue that everyone on here is referring to is covered in the 3 videos labelled, "Email Sign Up Checkbox", "Moving Muse Webforms to Business Catalyst" and "Email Marketing".
Essentially, what you want to do is create a form in Business Catalyst, turn that form into a module, assign a tag to that module, then put the tag into Muse using Object > Insert HTML. This will solve Muse deleting the web forms everytime.

Using Form Central with Adobe Muse. Is there an advantage?

What the difference between Form Central and Web Forms on Business Catalyst? Is there an advantage to use one over the other?

In my opinion, there is never a good reason to use two organizing programs simultaneously, as this just causes extra work, confusion and disorganization.
So, if you have to pick one, I would strongly recommend using Lightroom as Organizer and Editor, and PSE as auxiliary editor. Lightroom's Library Module provides a much nicer workflow than the PSE Editor, has a nicer interface and (very importantly) has dramatically fewer bugs.
What would you be losing by select Lightroom3 over PSE10? You would be losing the major bugs in the PSE Organizer. However, you would also lose the ability to do face tagging in PSE (but even if you wanted to have that feature, in my opinion its just not worth it because of the advantages of LR in workflow) and you would be losing PSE's ability to make "creations", like photobooks. And that's about it, as far as I know.

Business Catalyst to Dreamweaver

Quick question for the gurus out there.
I just transferred a new site I created in Dreamweaver to override an exisiting site from Business catalyst.
Only problem is now all the photos are missing and the top module where my links are is also missing.
I checked within the code, can't seem to find the problem.
Why would it do this anyway?

christevenson wrote:
I just transferred a new site I created in Dreamweaver to override an exisiting site from Business catalyst.
Only problem is now all the photos are missing and the top module where my links are is also missing.
Is this site still hosted by Business Catalyst? Your menu code looks like this:
<div id="menu">
{module_menu,14623}
</div>
Similarly, in your Newsletter form, you've got this:
{module_captchav2}
Unless the site is on a Business Catalyst server, the BC code won't work.
Trying to access http://www.litterdata.com/images/2012_07_26_2901.jpg results in an HTTP 500 code (Internal Server Error).
If the site is on a Business Catalyst server, you would be better off seeking advice in the Business Catalyst forum. If you're moving a Business Catalyst site to an ordinary web server, you need to strip out all the Business Catalyst code and rebuild the site using standard HTML and CSS.

Form central - business catalyst - e commerce problem

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