Form central + business catalyst + ecommerce issue.

Hi all
We have a few websites and have been using form cental to create contact us forms, gift voucher ordering, and event booking/payment through paypal for these sites.
I thought that any results we got (ie names and email addresses) would be going directly into the business catalyst mailing lists so that when we send out a newsletter, those new enquiries and customers get it.
But Ive now realised there is no link between the too (frustrating)
So Im now wondering why i even need to be paying for form central.
Can I do all of that in business catalyst?
Also I tried to find out how to upgrade my BC to include ecommerce (since Im assuming I cant may gift voucher order forms and link to paypal with BC webmarketing plan)
I eventually found you have to go to BC: Site settings >Site management> and then there is supposed to be an option that says upgrade... but the only option it has is 'delete'!
Getting a bit frustrated, so Im hoping someone can give me a hand on this one. :-)
Brian

Hi Brian,
That is a different Adobe product for global use, and as you noted does not tie into Business Catalyst.
If you have Business Catalyast you do not need to be paying for Form Central, there is no where in the documentation that it states you need to use it. If you found somewhere that said you did, please let the BC support team know so they can update that information.
Upgrade should appear in the top left, if not and/or If you been using Muse:
http://www.lawryk.com/my-adobe-blog/video-tutorial-upgrading-your-muse-hostin-with-busines s-catalyst
You will need to build web forms and mailing lists to have those work with BC and you will need to set up products, catalogs and use the payment from in BC for eCommerce.

Similar Messages

Form central - business catalyst - e commerce problem

Hi all
We have a few websites and have been using form cental to create contact us forms, gift voucher ordering, and event booking/payment through paypal for these sites.
I thought that any results we got (ie names and email addresses) would be going directly into the business catalyst mailing lists so that when we send out a newsletter, those new enquiries and customers get it.
But Ive now realised there is no link between the too (frustrating)
So Im now wondering why i even need to be paying for form central.
Can I do all of that in business catalyst?
Also I tried to find out how to upgrade my BC to include ecommerce (since Im assuming I cant may gift voucher order forms and link to paypal with BC webmarketing plan)
I eventually found you have to go to BC: Site settings >Site management> and then there is supposed to be an option that says upgrade... but the only option it has is 'delete'!
Getting a bit frustrated, so Im hoping someone can give me a hand on this one. :-)
Brian

This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/formscentral
http://forums.adobe.com/community/business_catalyst

Muse; Business Catalyst; Ecommerce. Need input!

HEY EVERYBODY!
Alrighty then. Here's the situation.
Working in Muse, doing quite a few sites with it. Great stuff. Also a Business Catalyst Partner (Branding level soon! Woot!)
Let me get this out of the way first: I'm not a code expert. Hence the reason we were attracted to the Muse / BC solution in the first place. However, while I don't "do code" on a regular basis, I can make my way around with reasonable success using Firefox and Firebug to inspect elements and do "reverse engineering" where necessary. That said, again, Muse and BC as a business / marketing and ecommerce solution is very appealing with the concept of building the site and navigation in Muse and then inserting the modules via the "HTML" object is very sweet and a big timesaver and headache reducer.
Now that you have the basic "backstory", here is the issue at hand:
A couple of upcoming clients are going to be requesting ecommerce implemented on their sites. We are planning to design the site with Muse and then use the ecommerce function in the BC system in the Muse websites.
While I get the whole process of setting up a Muse page as a "template" for the BC system by inserting the "{tag_pagecontent}" HTML object and then letting BC populate the template or "skin" with it's pre-defined layouts for ecommerce and a number of other functions, we'd really like to know how to exercise a greater level of control in the layout of the page presenting such things as the landing page of the catalogs, the product pages, shopping cart, checkout, where the bread crumb navigation is placed, the shopping cart status location, etc.
We tried this by taking the tag elements on the module template pages within BC and inserting them into Muse, but are getting no connection between the pages and the catalogs we're trying to put into the pages. For example, we'd like to have the "4 across" products in the catalog on the right 2/3 of the page with another menu down the left side or space for promotional links within the site. At the same time, we'd like to be able to put the breadcrumbs above the menu on the left and the shopping cart summary at the top right of the page above all the art created in Muse.
Is any of this making sense to anyone else out there?
Ok, so now this is started, please, positive input only. I'm not looking for someone to come in here and tell me I need to start from Ground Zero and learn code so I can create everything in DW, etc. I mean, isn't that why Muse and BC exist in the first place?
Looking forward to connecting with some minds greater than mine!
James

The only relatively insightful guides I have found to date on this matter are in no particular order:-
AID+BC: How to add a Business Catalyst shopping cart to your Muse site - Muse and Business Catalyst Tutorials
Adding Business Catalyst features to your Muse sites | Learn Business Catalyst | Adobe TV
Muse Jam Sessions_61_Muse with BC CMS Integration
How To Use Business Catalyst In Develop Mode
Karim - Muse and BC
Paul from The Bowery
Seems that there is more info about integrating BC with dreamweaver than muse at present but I will charge on nontheless.
Thanks for the link above topelovely

Integration with muse created forms and business catalyst mailing lists

I have just spent a long time on a chat session with support after spending most of a day trying to sort out how to have the people who fill in our contact us page to be automatically added to a mailing list to keep in contact with them, but it seems there isnt a strong link with muse to do this easily.
When you create a form in muse, it has an option to send the completed forms to a selected email adress. It would be great if you there was also an option to add that contact to a selected mailing list group already created in Business Catalys
I would have also like the full integration of form central to be inside muse with all its functions. So I could create gift voucher orders forms and receive payments by paypal or other options.
It has been a frustrating day trying to figure it out as the forums didnt seem to help with the info i needed.
It seems to use Business Catalyst webforms requires html coding knowledge which I dont have. you can created a basic form in there easily, but if you want to make it two collumns wide or other changes, it is very difficult to use with coding
A decent wysiwig editor in Business Catalyst would be great
thanks for listening.
Overall I think Muse is excellent so I am surprised, this part of the software doesnt work as I expected.
Brian

Hi
This was the full video I did
Integrate Leadpages with Adobe Business Catalyst on Vimeo
Pretty sure it works
Here's the code I used so you can compare and contrast
<form name="catemaillistform52797" onsubmit="return checkWholeForm52797(this)" method="post" action="http://www.platonik.co.uk/CampaignProcess.aspx?ListID=47104">
    <div class="form">
      <div class="item">
        <label for="CLFullName">Full Name</label>
        <input class="cat_textbox_small" type="text" name="FullName" id="CLFullName" maxlength="255" />
      </div>
      <div class="item">
        <label for="CLEmailAddress">Email Address</label>
        <input class="cat_textbox_small" type="text" name="EmailAddress" id="CLEmailAddress" maxlength="255" />
      </div>
      <div class="item">
        <input class="cat_button" type="submit" value="Subscribe" id="catlistbutton" />
      </div>
    </div>
    <script type="text/javascript" src="http://www.platonik.co.uk/CatalystScripts/ValidationFunctions.js"></script>
    <script type="text/javascript">
      //<![CDATA[
      function checkWholeForm52797(theForm){
        var why = "";
        if (theForm.EmailAddress) why += checkEmail(theForm.EmailAddress.value);
        if (why != ""){
          alert(why);
          return false;
        theForm.submit();
        return false;
      //]]>
    </script>
</form>

Is there a way to embed a business catalyst ecommerce site into another site?

If I build an ecommerce site in business catalyst, can I embed it into another site? For example if I already have a public site (using Adobe CQ), can I embed a Business Catalyst site into my Adobe CQ webpage to function as the ecommerce portion of my Adobe CQ site? Would the API allow for this? Thanks in advance.

Yes you could do it with the API, but it would an epic programming adventure to get it going, as far I know no one else is doing it. It would be extremely slow to use the API in realtime (ie get the contents from the API every page request as the API is slow and times out certain parts of the day sometimes) so you would have to sync your data between the sites. You would also have to work out shipping externally because you can't get any sort of shipping information from the API (as far as I know)
An easier way would be to setup a reverse proxy to your BC site, the only issue with that is that when you start to hit HTTPs pages on checkout you wont be able to proxy them (securely) unless you get your own certificate for the site you are proxying from. I have done this for other sites before but not BC, in theory it should work because BC allows any domain and they shouldn't be any sort of domain / RDNS security checks.

All-in-one inventory management linked to business catalyst eCommerce site , amazon, ebay, etsy, etc.

I have an eCommerce website to create for one of my clients.
My client will sell products on his website, ebay, amazon, and maybe event etsy.
What would be the best solution for a all-in-one multi-channel inventory control system?
Is there a way to link the Business Catalyst inventory mgmt system with other sales channels?
Do you suggest a different solution, in order to have an all-in-one control of inventory linked to the website, eBay, Amazon, Etsy and maybe others, so that my client will be able to see which models are selling the most, as well as what is left and what is in need of reordering?
Thank you for the support,
blankiris

I've built systems like this in the past, with any custom solution the devil is in the details, it depends on what you want to do and what you expect. As Liam has pointed out the API is your best friend here, you can develop something that pulls data from BC and puts it where you need.
If you try to do everything at once (all those sites listed) you might find you have problems, I would start with one site first, make any changes you need there and roll out to the other platforms.
Please drop me a PM I would be happy to assist in building.

Can you embed business catalyst ecommerce in muse?

I'm setting up a new Muse retail site and need a compatible and easy to install e-commerce package. Does Adobe Business Catalyst offer an e-commerce package that embeds into Muse?

Hi,
Please refer to the following link https://forums.adobe.com/message/5380752#5380752
Regards,
Aish

Adobe Muse, Business Catalyst Ecommerce help

I was having trouble figuring out how to set one of my muse pages as a template that way I could use it for my catalogue pages. I figured it out, but all of my muse pages now have a white page in the middle (the white pages in muse are set to transparent) so I am sure this is on the business catalyst end. Some how I ended up distorting one of my pages, so I deleted it and republished the site in muse thinking it would restore it, but it didn't.
1. How can I restore the muse page.
2. How can I get rid of the white pages on every page of my site.
I have been using muse for awhile, but this is my first time using business catalyst, any help would be greatly appreciated.

Hi!
Please provide a url so we can take a look at the site.
Kind Regards,
Alex

Problems with form created in muse to use in business catalyst ecommerce checkout

I am trying to create a form to use with my BC hosted site for the commerce module checkout
I have created a sample form - but every time I update the site it overwrites the form that I have modified in BC
I have checked the option to not export the page that the form is placed on but it still overwrites...

Hi,
any webform which is not used till now, will be deleted by Muse. To fix this,
1) Create the Purchase webform with payment details in BC.
2) Goto Module template-> online shop-> register buy layout and place the webform .
3) Go to test page URL and submit a test entry.
4) Check in back end a order will be created.
5) Then publish the site via Muse.
Muse never deletes a webform which has been used for submission.
Do let me know if you have any question.

Using a different email in a form ( without Business Catalyst )

Hi guys, I am new to muse and I am trying to figure out where I can edit the script to allow me to host my own site, but recieve emails from my muse form.
I have already built the site at test.jdotf.com
The form in the footer and on the work page is what I'm looking to fix. Is there a way I can edit in the exported code? or do I have to start over? I only recieve a
message saying the form is configured to work only with BC.
thanks so much for the help.
J

Hello,
Please refer to forum post : http://forums.adobe.com/message/5221488
Regards,
Sachin

Business catalyst ecommerce layout

Hi guys, is there any easy way of setting up a basic ecommorce layout that will would match with the rest of the muse website
The BC ecommerce seems really powerful but it gets a little complicated when it comes to shop lay out.
I am a bit of a rookie and don't know much code, just wondering if theres anyway of obtaining and easy clean shop layout with out using code?
I appreciate any suggestions!
Thanks,
Sam

Hi Sam
You can change/setup that from online shop templates area, go to Admin > Site Manager > Module Templates > Online Shop
Then select product, catalog, cart etc layout which would show the different tags you can include.
As Brad has mentioned , please check tutorials from bcgurus.com for ecommerce learning , additionally you can refer to these tutorials and videos :
http://docs.businesscatalyst.com/tutorials#!/e-commerce
http://docs.businesscatalyst.com/videos#!/e-commerce
Thanks,
Sanjit

Error with reCAPTCHA when submitting form on Business Catalyst hosted site

Hi
Just had a client complain that the webform on their MUSE website isn't submitting correctly. When I tested this myself the image verification for reCAPTCHA is failing and throwing out an error on a new page.
As it is a BC hosted website, the form no longer requires a verification key (it was previously hosted elsewhere until recently).
I've since discovered this happening on another of my websites... Any ideas please?
The error I see is:
ERROR: An error occurred. Image verification failed. If you believe this is incorrect, please contact your system administrator or go back and re-submit the form

There can be few reasons for this including captcha or recatcha included in the form , any html edit with form etc.
Please provide the page url where form is inserted so that we can check on our end, additionally have you tried to re-insert the form and then check or update the site again from Muse to BC ?
Thanks,
Sanjit

Help with Business Catalyst Web forms and Adobe Muse.

I created a websform to log into a secure zone using business catalyst. I pasted the webform's html into Adobe Muse. After publishing my site. The websform I created in business catalyst is deleted, but I can see all of the forms that I created using Muse in the webform section. Is there a fix for this problem? Thanks
This is the page with the forms. http://www.highestgoodclothing.com/login.html

There is a workaround. It takes a little more work, but it is definitely worth it and will solve your problem. I subscribed and learned from tutorials on the www(.)trainsimple(.)com. They have a video series called "Muse CC Business Catalyst Integration" which was very helpful. The issue that everyone on here is referring to is covered in the 3 videos labelled, "Email Sign Up Checkbox", "Moving Muse Webforms to Business Catalyst" and "Email Marketing".
Essentially, what you want to do is create a form in Business Catalyst, turn that form into a module, assign a tag to that module, then put the tag into Muse using Object > Insert HTML. This will solve Muse deleting the web forms everytime.

Business Catalyst thinks I deleted my web form

I thought I may have found a way around Muse's weak forms implementation, by creating a web form on Business Catalyst > Site Manager > Web Forms.
I created a web form, set the email response, copied the html, inserted the HTML on a Muse page, published the site, filled out the form, and got this:
So I went back to the same page on Business Catalyst, deleted the web form I just made minutes ago, created it AGAIN from scratch, inserted the HTML in my Muse page, published it, filled out the form, and got the SAME ERROR message a second time.
I did not delete the form, but Business Catalyst thinks I did. :-(
How do I get around this "error of an ERROR?"
I noticed that there are THREE forms on BC with similar names (I only made ONE). To be sure that I'm working in the correct form, I COPIED it -- it now has the same name as before, plus the word "Copy." But when I open the copied form, all the fields are in the wrong order. I tried this several times, and this weirdness is consistent. Right now I'm really stumped on getting a decent (customized) form in Muse.
Thanks for any help.

Thank you, Vikas. That was the trick. :+)
I still don't understand what "submit a case" means, but I was able to get it to work, possibly not as you expected (?)
I had already published this site in its partially-developed state, when trying to get the form to also be published. So it was in the web page already, as the completed form.
All I did after reading your message was to go directly to businesscatalyst.com, create a new simple (unfinished) form, and then via Site Manager > Web Forms > More Actions > Add Web Form to a Web Page, choosing the contact page from my site in development.
When I opened the previously-uploaded site in my browser, the ENTIRE form was there as originally published, exactly as it was originally and formatted placed in Muse.
It works, but I confess it's about as UN-intuitive as it can be! :+)
Thanks again.

Trouble with Business Catalyst FORM in Muse

I created a contact form at Business Catalyst, added it there to a published web page, copied the HTML, and inserted the HTML in Muse.
I placed the HTML on its own layer, and positioned it on the contact page, then edited it for style. This is what it looks like in Muse (image is cropped):
It looks identical when you Preview the page in Muse.
However, when I publish the site, the form is no longer on the top layer (but underneath the menu -a master page item- which in Muse is on a lower layer than the form); the form itself is positioned at 0,0 on the page, OUTSIDE the page boundary as specified in Muse, and all other page elements (except the master page items) are moved below the form vertically, but not together as designed in Muse: most (but not all) of them are stacked vertically at the bottom of the page.
In other words, the entire page layout is destroyed.
Here is what the published page looks like (image is cropped - upper-left corner is shown):
I cannot share the URL due to NDA, but I am allowed to share it privately with support staff.
Thanks for any help.

Hi Tom!
BC Gurus has free tutorials about Secure Zone, below are the links.
But these tutorials don´t show how to integrate these features into Muse.
I am sure that Chris Kellett (MuseGrid) or Steve Harris (Muse Themes) know how to do that but I don´t know how much they are charging for instructions.
Best Regards
TaikaJim
1. Introduction to Secure Zones
http://www.bcgurus.com/tutorials/how-to-use-business-catalyst-secure-zones
2. Setting Up a Secure Zone
http://www.bcgurus.com/tutorials/how-to-setup-business-catalyst-secure-zones
3. Creating a Registration Form
http://www.bcgurus.com/tutorials/how-to-create-business-catalyst-registration-forms
4. Creating Login Forms
http://www.bcgurus.com/tutorials/how-to-create-a-business-catalyst-facebook-login
5. Creating a Members Area
http://www.bcgurus.com/tutorials/how-to-create-a-business-catalyst-members-area
6. Setting Up Wishlist Favorites
http://www.bcgurus.com/tutorials/how-to-create-business-catalyst-wishlist-favorites
7. Managing Secure Zone Subscribers
http://www.bcgurus.com/tutorials/how-to-manage-a-business-catalyst-membership-site

Form central + business catalyst + ecommerce issue.

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