Forms Library Not Working Correctly in Records Center

Greetings,
I have a scenario where I have created a form library in a records center.  This form library has the same InfoPath form published to it as is in the primary collaborative site.  In the collaborative site, based on certain conditions, a workflow
moves the form entry to the records center; all of this work correctly.
However, the entry in the form library is recognized as a plain XML file, this can be seen by the file type icon.  When I click on the item I want it to open using the InfoPath form.  Is there something special I need to do to make this work?
Thank you in advance for your suggestions!
Bob

Hi,
Based on your description, my understanding is that when you use workflow to move the form entry from collaborative site to the records center, you can't open the items in the records center using the InfoPath form.
Could you please offer how do you use workflow to move the form entry from collaborative site to the records center?
You said "However, the entry in the form library is recognized as a plain XML file". Does the items looks like the following:
You said "When I click on the item I want it to open using the InfoPath form". if the items look like the following, Then you can open the items using the InfoPath form.
I have done a test in my SharePoint, I create two new form library with the same infopath form template.
then I create a workflow "Create List Item" action to move the form entry from the first form library to the second form library. Then I can open the items from the second form library using the InfoPath form.
If I misunderstanding your issue, Please offer some screenshot about issue, I will help you better.
Best Regards,
Lisa Chen
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]
Hi Lisa,
I use the Submit File action in SharePoint Designer to move the file.
To be able to reproduce my same issue, you would need to provision your records center in a different site collection.
I have the same InfoPath form published to the form library in the records center and have created the correct link to open the form; using formserver.aspx?XmlLocation=...  However, I still can't get the item (in the records center) to open.
Bob

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