Forms sent by email are not coming back to either my email or Tracker.

I have a number of people who review products for me and I create review forms for each product in Acrobat XI Pro (WIN). I distribute the forms, via email, to sets of individuals.  They have been filling them out and Submitting them. Mnay have followed up to confirm that I have gotten their response but it is nowhere to be found, not in my Email Inbox or Tracker.  I did this for years in IX and never had a problem.  Ideas, thoughts, suggestions?  All are welcome.  Thanks so much.

How do you figure this is a Thunderbird problem? Thunderbird hands the email off to your providers SMTP server and then it is done. It has no control over what the servers that the message pass through do with it.

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