Xml output emails are not coming

Question

Hi,
We have an issue in our prod EBS 11i environment,
suddenly we are unable to get mails for xml output. Other emails are coming.
How to find the issue? please help.
Thanks,
Kavitha

Answer 1

Hi,
This it the request log.
========================================================
XXDN Doner Custom: Version : UNKNOWN
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
XXDN_PA_XML_INV_PRT module: XXDN: Invoice Printing Report
Current system time is 06-JUN-2012 20:40:06
+-----------------------------
| Starting concurrent program execution...
+-----------------------------
Arguments
P_INVOICE_NUM_LOW='90137418'
P_INVOICE_NUM_HIGH='90137418'
P_COPY_NAME='Customer Copy'
P_TO_EMAIL_ADDRESS='[email protected]'
P_PRINTER_NAME='SFLD-ACCT05-HP4250'
P_MASTER_REQUEST_ID='9539199'
P_NO_OF_COPIES='1'
P_CUST_PDFS='N'
P_CLIENT_ADDR='Y'
APPLLCSP Environment Variable set to :
XML_REPORTS_XENVIRONMENT is :
/ap02/u05/applmgr/prodora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
XENVIRONMENT is set to /ap02/u05/applmgr/prodora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
American_America.UTF8
Xlib: connection to "apclsr01:0.0" refused by server
Xlib: No protocol specified
REP-3000: Internal error starting Oracle Toolkit.
MSG-00100: XXDN_PA_XML_INV_PRT.rdf V1.9
Report Builder: Release 6.0.8.28.0 - Production on Wed Jun 6 20:40:07 2012
(c) Copyright 1999 Oracle Corporation. All rights reserved.
Enter Username:
Start of log messages from FND_FILE
Return 0
Return 0
Consolidation successful.
End of log messages from FND_FILE
Executing request completion options...
------------- 1) PUBLISH -------------
Beginning post-processing of request 9539200 on node APCLSR01 at 06-JUN-2012 20:40:13.
Post-processing of request 9539200 completed at 06-JUN-2012 20:40:15.
------------- 2) PRINT   -------------
Printing output file.
Request ID : 9539200      
Number of copies : 0      
Printer : SFLD-ACCT05-HP4250
Finished executing request completion options.
Concurrent request completed successfully
Current system time is 06-JUN-2012 20:40:15
===========================================================
And also i see below error in OPP log but that is not related to this request,
[6/6/12 4:57:15 PM] [UNEXPECTED] [31721:RT9538937] oracle.apps.xdo.oa.schema.server.TemplateExpiredException: END_DATE has passed.
     at oracle.apps.xdo.oa.schema.server.TemplateInputStream.initStream(TemplateInputStream.java:439)
     at oracle.apps.xdo.oa.schema.server.TemplateInputStream.<init>(TemplateInputStream.java:235)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.getTemplateFile(TemplateHelper.java:1159)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3430)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:157)
Thanks,
Thanks,