Found my Battery bulging

Found my Battery bulging & swollen

DONT DARE USE IT, period.
Contact Apple for appt. ASAP for replacing the battery and diagnostics.
You have lithium pack cell swelling
Any impulse on your part to use it even for a min. is a mistake.

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Apple Battery Bulge fire safety hazard

When I returned from vacation I found the battery in my son's MacBook Pro had bulged from a flat wafer into a little hamburger-shaped aluminum sandwich. The battery was hot. Before leaving on vacation I turned off the laptop and unplugged the power cord from the wall outlet. The laptop was on a desk. Had it been located on a flammable surface such as bed sheets I fear the heat from the battery would have caused a fire while we were on vacation. The battery and laptop worked fine before the battery bulge. I called Apple Care today and spoke with Robert Schroeder, Senior AppleCare Advisor. He told me the batteries are designed to expand when they are old. "I sorry" he said, "I would be happy to order a new battery for you." The price is $129. What! Apple almost burns down my house and all Apple Care can do is charge me full price for a new battery!!!!
This will be my last Apple product. No more IPhone, No more IPod, No IPad, No MacBooks. Apple service has been exemplary in the past. But this change in product quality and customer service policy has soured my taste for Apples.

Grant- Thanks for the advice. I visited the Genius Bar and showed the bulged battery to the genius. I am satisfied with the results. Much better service than AppleCare by telephone. The dialog went like this:
Genius Bar Rep - "The battery was designed to bulge. It is a safety feature. Apple has no replacement policy for this."
Me: "This is a safety hazard. There are hundreds of complaints in the blogs on Apple's website and Consumer Reports' website. Hundreds, maybe thousands, of customers received replacement battery at no cost. I would like to be treated the same. Can I show the blogs to you?"
Genius: "I can replace the battery for $99" ..."The bulge is a safety design."
Me: "This is a safety design? I was an Apple Fan, but I am having a hard time "drinking the Kool AId" on this one. The blogs seem to indicate that my best chance at being treated fairly is to visit a Genius Bar and hope that I get a representative with good customer service skills. Before stepping up to the bar, I sat there waiting and watching, hoping that the person I was assigned to would be the right one. Hopefully, you are the one. This is a safety hazard. I came here to have this battery replaced with a safe new battery."
Genius: "Would you like to talk with a manager?"
Me: "Yes"
I sat at the bar for about 5 min, spinning the burger-bun-shaped battery upon the counter while I waited. When the genius returned he held a new battery in his hand. He installed the new battery in my MacBook and shook my hand. No charge.
Postscript - Batteries on all new MacBook Pros are sealed within the "unibody" of the laptop and are not user replaceable. When a battery dies the user must carry or mail the laptop to an Apple certified service center to have the battery replaced. Thus, only Apple will know if the battery simply wore out from use, or is defectively bulging. .

Late 2008 Unibody MacBook Pro Battery Bulging

Hi,
As of a few months ago, I noticed that my MacBook Pro felt as though no matter which surface it was on, it would never sit there straight. Upon further inspection, I have noticed that the casing which covers both the battery and hard drive is being pushed out of its ordinary position.
Taking the battery out reveals that it is beginning to swell and bulge which is causing this problem. While it isn't an enormous bulge like some I've seen on the Internet, I still consider it a safety issue and would rather not continue using it in the event it continues to develop and potentially explode.
I called Apple support today to ask them what I can do about getting it replaced. Given that I bought this machine when it first came out in late 2008 without any additional warranty, I am a few months out of warranty.
After being diverted to three different people from various departments and being put on hold for at least 45 minutes, a customer relations woman told me that Apple could not cover it. As a gesture of good will, she offered a discount coupon for my next purchase from Apple. I'm yet to receive such a coupon, but that isn't the point of this post.
I want to know if there's anything I could possibly do for Apple to replace this battery - I know it's a long shot, but I'm currently a student and I don't really have $199 lying around to replace a battery which shouldn't be preparing to explode on me.
Any suggestions would be appreciated!

I'm copying my message from another thread, since this one is more "specialized".
Thanks for understanding.
Not so good news here (Croatia).
I own a late 2008 MBP unibody. Bought in December 2008, so now 5 months out of warranty.
I had the same battery bulge issue as described earlier, along with the trackpad not working problem (when I remove the battery, the trackpad works normally).
A few days ago I contacted the Apple authorised reseller and distributor for Croatia, and got the answer which can be roughly described as "Buy yourself a new battery, we can't do anything".
I was persistent and the person in the Croatian Apple Service department, after having an online chat with "someone from Apple", gave me the "case number" and said I could try contacting Apple directly (although they ARE Apple's distributor/reseller) - but still, they can't and won't do anything about replacing the battery free of charge.
Of course, I mentioned the safety issue, and I was really polite and calm - but still nothing.
Thanks to this thread, I called the Apple UK's Customer Service.
I spoke to 3 different persons there (they had a completely different approach than the Croatian ones, congrats!), tried to reach the Customer Service directly, and finally spoke to someone. But, the answer was still - we can't help you. I got the new case number, but still - nothing, no offer for the replacement battery or anything similar.
Yes, I will pay for that 1.5 hour long conversation.
When I finally asked: does this mean that Apple oficially claims that bulging "good, healthy" batteries is a normal thing to happen, I got no response.
My battery's health is GOOD, it has around 33 (yes, 33!) cycles since the machine was mostly used at home with external Cinema display/keyboard/mouse attached. When I try to put the battery back in, the trackpad is pressed from beneath so it's unusable; and I even can't close the back lid since the battery is deformed.
Yes, every time, I did mention the fact that I am a loyal Apple customer since 1992, and I own exclusively Apple computers, currently in posession of 9 Macs and 3 iPhones and responsible for many people "switching" to Apple (friends, colleagues etc). This is the FIRST time I have ever had any technical issue with an Apple product and I am really disappointed now.
The only useful information I got was from the last person over the phone in UK, and that is - that I should write a letter (not an email) to the Customer Relations - Apple Operations Europe, located in Hollyhill, Cork (Republic of Ireland).
Finally, I contacted the Service Manager from Apple Croatia, who was extremely unconcerned about the whole thing and said "You can call the newspapers, you can call whoever you want, we won't do anything until Apple says we should replace it".
So, NO battery replacement exception code.
At least not until I write that letter to Ireland.
P.S. I did, as asked from the UK's Customer Support, e-mail the System Profiler info, clear photos of the swelling battery, and iStat screenshot showing the battery's status/health. It didn't help to resolve this issue.

Hi, since i updated my iphone5 to 7.1 version,i found the battery easy run out,pls help how to back to 7.0.2 version,thanks

since i updated my iphone5 to 7.1 version,i found the battery easy run out,pls help how to back to 7.0.2 version,thanks

Downgrading of iOS is not supported by Apple.
However, See these steps for troubleshooting battery or charging issues.

MacBook Pro Battery bulging after 10.6.8 upgrade

I have a MacBook Pro Core Duo 17-inch: 2.16GHz (MA092LL/A), purchased in May 2006. It has been a superb performer. I ran Tiger (10.4.11) on the machine until recently, when I upgraded to Snow Leopard (10.6.8). I usually run the machine on the power supply, but the battery has never had any problems. I had the full 3-year AppleCare warranty on the machine, but obviously that has expired.
Today I noticed that the battery (A1189) was bulging. I hadn't used the machine for several days. I've probably used it for a total of 4 hours since I installed 10.6.8...and all of that usage was with the power supply connected.
I removed the battery and inspected it. The cover plate (with the battery check switch and LEDs) was separating from the body, obviously being pushed up by expanding innards. All 5 LEDs lit up when I pressed the battery check switch, so I replaced the battery and booted the machine (power supply attached). The battery indicator in the menu bar showed that the battery had 100% charge. I usually run the machine with an external Apple keyboard and mouse. Within a few minutes I was unable to use the mouse. The pressure from the expanding battery was locking the trackpad button and disabling all mouse click functions.
I released the battery locks; it wasn't easy due to the pressure caused by the bulging battery. That relieved the pressure on the trackpad, after which the mouse (and trackpad button) worked normally.
Unfortunately, I can't check the battery info in System Profiler; installing the battery locks the trackpad button and disables all mouse functions. However, my usage of the machine has been light, and I've mostly run it with the power supply attached. I have deliberately run the battery down to zero to calibrate it a few times per Apple's instructions, but since the vast majority of my usage has been on the power supply, battery performance has never been an issue. In the few dozen times when I've run the machine on battery power, it worked fine. I would estimate that the battery has used significantly less than half of its available charge cycles. It's obviously still holding a charge.
I've seen a number of posts here in Apple Discussions implying that Snow Leopard 10.6.8 might be causing some problems with MacBook Pro batteries. All my software is up to date. I understand that batteries don't last forever, but the fact that the battery is self-destructing within a few usage hours after I upgraded to 10.6.8 causes me to suspect that this isn't just a battery problem. I don't want to replace the battery and have it self-destruct again if there's a system power management problem.
Can anyone provide any suggestions or information on this issue?
Thanks!

stevekn:
After the same thing happened to me, I spent a great deal of time researching this issue. When I wrote the original post in this thread, I was asking whether there was a causal link between my upgrade to OS X 10.6.8 and the bulging battery problem. From the standpoint of the system itself and its ability to manage the battery functions, I'm now convinced that no such problem exists. Similarly, I'm convinced that there is no intrinsic defect in the battery itself...well, except to the extent that I'm about to describe.
All batteries have physical limitations. Among them, operating temperature is perhaps one of the most critical. It's no secret that what used to be called "laptops" are now called "notebook computers" because they get so hot during usage that you can't hold them on your lap—especially when the CPU is working hard for extended time periods. Applied to the MacBook Pro, that means one of the most stressful usage modes for its battery is the condition wherein the machine runs hot for a long time.
My MacBook Pro experienced exactly that condition during my recent system upgrade, in which I had to install Leopard as an intermediate step in order to be able to install Snow Leopard. I suspect that it was the Leopard install that dealt the death blow to the battery. It required lots of CPU usage for a long time, and the battery got very hot in the process. (Of course, it was running on the power supply at the time—which is advisable for a system upgrade.)
During the Leopard install, I checked the machine. That's when I discovered how hot the the machine had become. I had never observed the MacBook Pro getting that hot during any previous usage. I put a couple of heat sinks under it and elevated the machine, but I now believe that by then it was too late.
It's my opinion that the battery simply couldn't tolerate that kind of heat. Shortly thereafter, the two center cells started growing, with the resultant trackpad symptom revealing the problem...and by now you probably know what happens after that. The bulging indicates internal damage to the cells, in which the chemical compounds interact in such a way that causes the cells to expand.
In the case of my battery, I had set it aside and then had forgotten about it while I researched a replacement battery. When I found the damaged battery several weeks later, it no longer looked like the battery in your photos, with some separation of the battery case and cover. I discovered that the damaged cells had continued to expand slowly in the interim, eventually forcing the battery case completely apart. I suspect that if you observe your damaged battery over time, you'll find that the damaged cells continue to expand in the same way.
That's typical behavior for damaged cells, so in that sense, it's "normal". Whether it's "normal" for the cells to become damaged in the first place is more difficult to say, but I suppose that it depends on the kind of usage the battery gets. In my case, I ran the machine with the power supply attached most of the time, I never made it work very hard, and I even used a small cooling fan when I ran the machine outdoors in hot weather. I suspect that's why I got over 5 years of use out of the battery.
But nothing lasts forever, and that aging battery was seriously stressed by the Leopard installation. I'm now convinced that it was its undoing. If there's a lesson to take away from this, it's probably that heat kills batteries. Eventually, the battery will die a peaceful death by exhausting its own ability to hold a charge, but until then you can reduce the chance that it will die violently in the battle of the bulge by keeping it as cool as possible

Battery bulging problems with Blackberry Curve 3G

My blackberry is making battery(s) bulge up causing them to not work properly, hold a charge, etc.
I know its not that batttery because it first happened to my original battery, and I found this out when I took it into a telus store and they showed me this. They gave me a free used battery that was in perfect condition, not bulged at all and by the next day it was bulged to the size of my first one. It is bulging so bad that it pushes my backing off and has now broken the three bottom tabs that clip the backing into place off. I have talked to two telus operator people over the phone (since in store pople do not have as much knowledge or power) The first said that there were some blackberries that were recalled for having this problem and that if mine was found to have that problem it would be replaced for free since it was a hardware problem not something I could have done. The second said he had never heard of that and that telus doesnt do recalls on anything and that I was basically screwed because I was just over my 1 year warranty.
Im wondering if anyone has had this problem or if anyone has any suggestions.

Not minor to me.
I'm trying to help you troubleshoot the issue and what you might consider minor information may not be so minor IF it affects the suggestions given you.And, the lack of it just frustrates you and wastes your time in responding.
Anyway, you've already decided what the culprit is... not your battery, not your (or other) chargers. So, it's the device.
Get a warranty swap on the unit from your seller.
Good luck.
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I found a battery fix for iOS 5

I upgraded my ipone 4 to ios5 and had the same issue. I did the same thing everybody did and turned all the cool fetures off, I even went to apple. I could litterally watch the batter drop. I started looking again and found a new feature on ios 5 called diagnostics & usage under settings, general, about. If you click on it and changed to don't send rather than automatic send your battery life will be back to normal. I looked up the reoports it was sending down where it says diagnostic & usage data, and found my phone was sending out around 200 reports a day back to apple. This is what was draining my battery and most likely yours too. Apple uses this to help diagnose problems with the ios and apps. Good Luck!

yes mate i read about 3 topics with this problem but u need to report the change so people can believe

"Serial Number Not Found" and battery not charging

Hi,
I have a problem with my Compaq mini 110c 1030sf. It started a few months ago, when a weird red message appeared on the Compaq boot logo : "Serial Number Not Found".
Everything was still working fine though, that's why I did not try to fix it.
However, about a month ago, when I started the computer (it had been inactive for three weeks), the battery was not charging. Since then, I can't run the computer using the battery, I have to let the AC adapter plugged.
Windows said : 0%, not charging.
Ubuntu says : 0%, completely charged
I removed the battery and put it back, it started to charge, but stopped after 3 or 4 seconds.
I also tryed updating bios, but it changed nothing.
Could anyone please help me ? ^^

If your mini is still within warranty contact HP.
Have you tried the battery test in the HP Support Assistant?
Your BIOS has issues if you have seen that message. That is something you cannot correct on your own as it requires HP's proprietary software to enter the information in the BIOS.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Iphone 5 battery bulge

What to do when iPhone 5 that was bought just one year ago in US has bulging battery? (I tried to get support/warranty but was informed by apple website that my warranty period is over)
Please advise

How does something like a bulging battery become our liability??? Isn't that a defect on Apple's part?? I just returned from the Apple store, at Kahala Mall, here in Hawaii. My screen is bulging, separating from the rest of my phone. So i decided to take the phone in to have it looked at. After "running diagnostics" on my phone, which has NO OTHER PROBLEM other than the bulging screen, I was informed that the battery is bulging and that it would be $260 to repair. Why??? If I had caused the battery to bulge, I could understand. But this is a manufacturing problem. My only misstep was purchasing an IPhone. I've owned an IPhone since they came out, but this will be THE LAST IPHONE THAT I OWN!!!!

Battery bulging again

I have a MacBook Pro 2,1 that experienced a bulgin battery even though it was outside the supposed serial number range. This was replaced by Apple in 2009. However, this nex battery which I have had now for 18 months began not holding charge lasting only about 30-40 minutes and the power meter told me to service battery. I took it to the genius bar and they confirmed I needed a new battery but I didn't buy one at the time. now two weeks since then I have noticed this battery is bulging too, though not as badly as the first and the casing has split open. Would this be replaced as the first was? Should it?

I had a similar experience today at Apple. The Genius asked me a few questions while he ensured my 2006 MacBook Pro wasn't damaged due to the defective battery that was under 300 cycles and replaced it at no charge. The defective battery was a replacement battery I purchased last year to replace the original that lost charge. While working on the MacBook recently I heard a hiss then pop sound and noticed the outer battery casing bulging. I use this MacBook both for pleasure and work. The Genius decision to replace the battery with a new one made my day and reaffirm why I recommend Apple over Microsoft to family, friends and colleagues. It also reaffirm my decision to upgrade to the MacBook Pro when the next model is released sometime this year. Thank you Apple

HP Mini 1030NR Battery Bulging

The battery on my HP Mini 1030NR appears to be bulging. I went to put it back in its case and when I flipped it over I noticed that the battery was bulging and had cracked the casing.
It still holds a charge, but I'm assuming it isn't safe to use. Is there any way to get a replacement?

I assume you are long out of warranty. The HP Mini batteries are unfortunately known to do this. I would call HP and see if you can talk them into a new battery. Good luck. If not, they are sold on this site in the Store or on eBay.
http://www.shopping.hp.com/en_US/home-office/-/products/Accessories/Batteries/LV953AA?HP-MT06-Mini-B...
http://www.ebay.com/itm/Genuine-Original-Battery-For-HP-Mini-210-1030EZ-210-1030NR-210-1030SL-210-10...

MacBook Battery Bulging

I have a MacBook from late 2006 and I noticed the battery is starting to bulge out. Should I be concerned about it? My warranty expired quite a long time ago, so I imagine I'm going to have to pay for a replacement battery if I need to.

I called Apple today and they said it's probably a defective battery, but because my warranty expired they wouldn't send me a new one for free. They also said that there was no recall for my specific model of MacBook. Guess I've got to go buy a new battery.

No Fan Sensor Found No Battery Found Doesnt Sleep when lid is closed?

I have a late 2006 model MacBook Pro and this past week the battery doesn't show up on the menu bar, so I cannot see if it's charged or not (except the LED's at the bottom which indicate it's full) but more importantly, according to iStat, there were no fan sensors found, and the fans sound like they are running full speed with no slowdown from start to sleep. And I now have to manually put it to sleep and I didn't change my preferences to do so. Before I spend what would most likely be more than what the thing is worth, I wanted to know if there's anything I can do before I take it to Apple?
I'll take whatever you can offer as I rely on this computer for school, home, and work!
Thank you so much in advance!

Hi b, and welcome to Apple Discussions.
Try an SMC Reset. Also take a look in System Profiler to see what it says about the batt condition. If neither of these help, boot from the install disc with the Apple Hardware Test on it (hold down the d key) and see if it finds any bad sensors.

Late 2008 15" MBP battery bulging

The battery on my unibody Late 2008 15" MBP is bulging and stretching the case. The battery won't sit flat on a table. I'm not that close to an Apple Store... what do people think my results would be if I took it in? My AppleCare has expired; does Apple usually replace bulging batteries even out of warranty? Or will I have to buy a new one?

I know this is an old thread, but I thought people would like to know about an interesting Genius Bar visit. So I decided to make a genius appointment for my late 2008 unibody Pro's bulging battery, just to see if I could possibly get a discounted replacement. The genius at first told me that he'd offer me a new replacement for $99, since the battery is out of warranty, and bulging was a normal trait of lithium batteries. That was fine with me, since a new battery off the shelf is around $140. He then scanned my Pro and informed me that there was a service bulletin on the battery, it was replaced for free. So I recommend users with removable battery unibody Pros make a Genius Bar appointment.

HT201304 does anyone know if there is an free or inexpensive app that will let me mange some 3rd party apps on my IPAD 2 that are soundiing pretty scary??? Im still green behind the ears after 8 montth. Acutally, what are those apps (found by Battery Do

I mean, why shouldn't those apps show up when I look for them, since they are from 3rd parties and if they must be there, how about an idea of who they are and whate they do. I would expect as the owner to have some sort of explanation of who the 3rd party is, why there apps are apprearing on your ipad without permission, and maybe the ramifications of taking off or at least turning them off. Its not rocket science, people. It really about our rights as pople, right???

Edgy44 wrote:
I mean, why shouldn't those apps show up when I look for them,
Most likely because they are not apps. They are background processes the OS is runnning.
I would expect as the owner to have some sort of explanation of who the 3rd party is, why there apps are apprearing on your ipad without permission, and maybe the ramifications of taking off or at least turning them off. Its not rocket science, people. It really about our rights as pople, right???
I suggest you sell your iPad and not worry about it any longer.

Found my Battery bulging

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