Foundation Services OpenLDAP won't start

Hi,
The machine with the EPM System 11 mysteriously shutdown and froze on the shutdown screen. After this occured, when restarting the system and it's components, an error is occuring with the Hyperion Foundation OpenLDAP and it's dependent component - Hyperion Foundation Shared Services. These services will not start, and this affects all modules and has halted functionality of the system.
When I try to manually start Hyperion Foundation OpenLDAP, I get an error that reads:
"A service specific error occured: 21."
Does anyone know anything about this error or how I might troubleshoot this? I have tried using the basic Stop EPM System then Start EPM System to reboot it, but this doesn't work. Any help or ideas on how to solve this would be greatly appreciated. I can provide more information if needed.

Hi Guys,
We had the Bi server crash and this worked to fix the OpdenLDAP. Unfortunately it seems like we have a similar issue and when I tried to recover the database I'm getting the below error message. Could anyone guide me on how we can fix this?
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
D:\Hyperion\products\Foundation\openLDAP\var\openldap-data>\hyperion\products\fo
undation\openldap\bdb\bin\db_recover -v
db_recover: unlink: __db.005: Permission denied
db_recover: unlink: __db.004: Permission denied
db_recover: unlink: __db.003: Permission denied
db_recover: unlink: __db.002: Permission denied
db_recover: unlink: __db.001: Permission denied
db_recover: unlink: __db.005: Permission denied
db_recover: unlink: __db.004: Permission denied
db_recover: unlink: __db.003: Permission denied
db_recover: unlink: __db.002: Permission denied
db_recover: unlink: __db.001: Permission denied
db_recover: Finding last valid log LSN: file: 2 offset 374488
db_recover: Recovery starting from [1][28]
db_recover: Log sequence error: page LSN 2 332066; previous LSN 89 668925
db_recover: Recovery function for LSN 1 1639 failed on forward pass
db_recover: PANIC: Invalid argument
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: PANIC: fatal region error detected; run recovery
db_recover: unable to join the environment
db_recover: unlink: __db.005: Permission denied
db_recover: unlink: __db.004: Permission denied
db_recover: unlink: __db.003: Permission denied
db_recover: unlink: __db.002: Permission denied
db_recover: unlink: __db.001: Permission denied
db_recover: DB_ENV->open: DB_RUNRECOVERY: Fatal error, run database recovery

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    >
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         at weblogic.servlet.jsp.JspStub.checkForReload(JspStub.java:137)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:232)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.oracle.workspace.security.AuthenticateRedirectFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.bpm.LocalizationServletFilter.doFilter(LocalizationServletFilter.java:69)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.i18n.filter.Utf8Filter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.bpm.config.ConfigFilter.doFilter(ConfigFilter.java:89)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.css.wls.CssJpsFilter.doFilter(CssJpsFilter.java:32)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.bpm.logon.SessionBlockFilter.doFilter(SessionBlockFilter.java:77)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3592)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2202)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2108)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1432)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    weblogic.servlet.jsp.JspFileNotFoundException: Requested JSP source file '/index.jsp' no longer exists
         at weblogic.servlet.jsp.JspStub.prepareServlet(JspStub.java:204)
         at weblogic.servlet.jsp.JspStub.checkForReload(JspStub.java:137)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:232)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.oracle.workspace.security.AuthenticateRedirectFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.bpm.LocalizationServletFilter.doFilter(LocalizationServletFilter.java:69)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.i18n.filter.Utf8Filter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.bpm.config.ConfigFilter.doFilter(ConfigFilter.java:89)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.css.wls.CssJpsFilter.doFilter(CssJpsFilter.java:32)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.hyperion.bpm.logon.SessionBlockFilter.doFilter(SessionBlockFilter.java:73)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3592)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2202)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2108)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1432)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Kindly advice.

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