"frags delayed" counter incrementing for Voice PVC

Hi,
We are using VoFR between two Cisco 2610 using FXO\FXS Cards. It is a point-point link with two PVCs, one for Voice and one for Data.
I have implemented Traffic-Shaping and FRF. However when i do a "show frame pvc " command, i can see "frags delayed"counter incrementing for the Voice PVC, indiciating delay in sending packets and thus compromising Voice Quality.
1. Is it normal to have this counter increasing ? What is the acceptable percentage i.e "frags delayed \ total frags" ?
2. Is there anything i can do ? Would PVC Priority Queuing help ?
I need to be sure if PVC Priority is the solution, as we would have to do a Flash Upgrade to install the new software with this feature.
++++++++++++++++++++++++++
show frame pvc 103
PVC Statistics for interface Serial0/0 (Frame Relay DTE)
DLCI = 103, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE = Serial0/0.3
input pkts 373951 output pkts 374604 in bytes 11542352
out bytes 12245392 dropped pkts 0 in FECN pkts 0
in BECN pkts 0 out FECN pkts 0 out BECN pkts 0
in DE pkts 0 out DE pkts 0
out bcast pkts 5474 out bcast bytes 1571038
pvc create time 11w3d, last time pvc status changed 04:06:31
Service type VoFR-cisco
Voice Queueing Stats: 0/100/0 (size/max/dropped)
Current fair queue configuration:
Discard Dynamic Reserved
threshold queue count queue count
64 16 2
Output queue size 0/max total 600/drops 0
configured voice bandwidth 30000, used voice bandwidth 0
fragment type VoFR-cisco fragment size 320
cir 32000 bc 320 be 0 limit 40 interval 10
mincir 32000 byte increment 40 BECN response no
frags 374604 bytes 12261814 frags delayed 6501 bytes delayed 1609296
shaping inactive
traffic shaping drops 0
+++++++++++++++++++++++++++++++++++

The following links explains the delay in voice traffic and gow to do traffic policing
VoIP over Frame Relay with QoS (Fragmentation, Traffic Shaping, LLQ / IP RTP Priority)
http://www.cisco.com/warp/public/788/voice-qos/voip-ov-fr-qos.html#15
Troubleshooting Output Drops with Priority Queueing
http://www.cisco.com/warp/public/105/priorityqueuedrops.html
Understanding Delay in Packet Voice Networks
http://www.cisco.com/warp/public/788/voip/delay-details.html
Voice QoS: ToS-CoS Mapping Via LLQ
http://www.cisco.com/warp/public/788/voice-qos/tos-cos.html
Frame Relay Traffic Shaping for VoIP and VoFR
http://www.cisco.com/warp/public/788/voip/fr_traffic.html

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