FrameMaker 8 - need new Section 508 guidelines

Dear Adobe,
My company may be interested in purchasing Adobe FrameMaker 8.
I need supporting information for Adobe FrameMaker 8 and Section 508 compliance.
The following link lists ONLY Adobe FrameMaker 7 anad Section 508:
http://www.adobe.com/resources/accessibility/tools/vpat/index.html
Could you please provide Adobe FrameMaker 8 and Section 508 compliance documentation?
Please also update your Web site with this information.
Sincerely,
Patricia
[email protected]

Patricia,
You posted your message into a FrameMaker user-to-user forum, not any kind of official Adobe area. Also, it isn't clear from your message whether you're asking if FrameMaker itself is 508 compliant, or if you can use it to produce 508 compliant documentation.
So you may want to go back to the Adobe site and find http://www.adobe.com/accessibility/ and call the 800 number on that page.
Cheers,
Art

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We need a new section entitled: Issues With Apple Customer Service

"This Feedback about the Discussions forum is intended for questions about how to use Apple Discussions and for general constructive feedback about how the Discussions system is operating or how it may be improved. Please use this forum appropriately. Failure to do so may result in your posting privileges to this forum being disabled.
If your question concerns a hardware or software technical issue, please do not post in this forum — instead, go to the Apple Discussions Homepage, select an appropriate product category and follow the links until you reach the correct forum for your post, then click the Post New Topic link. "
Alright, I have a suggestion for improvement. We need a new forum section for complaints about the way Apple is treating us.
To make sure I'm being clear, let me give you an example of just such a post that may be included in such a section.
I ordered online the family packs of Leopard, iWork '08 and iLife '08 on November 6th. I received an email telling me my order had been shipped on November 7th.
On November 9th I decided to check the progress of my shippment by logging on to FedEx. To my surprise, it had been delivered! Not to me but another party. I could download a PDF from FedEx and see the signature.
After trying to deal with FedEx for a few days I was finally told to deal with Apple because they would have to initiate the investigation. Fine. These things happen.
On 11/13/2007 I spoke with an Apple Customer Service Representative and received an Apple Issue Number and Case Number. I was told that it should be resolved in a few days. It wasn't.
11/20/2007, Here's where it gets interesting. In talking with them again I explained that since my signature was not on the FedEx ticket it had not been delivered properly if at all. I explained that since FedEx was clearly at fault the package should be shipped again. Finally they agreed. I was told that my package would be shipped and to expect an email.
11/23/2007, I was told again that nothing would be shipped until after an investigation had been completed. So did they lie? I spoke with a manager who kept repeating that he was sorry for the mis-communication. That became very frustrating to say the least. Remember, FedEx requires a signature. Without it or my permission to deliver somewhere else they must deliver to me and get my signature. The FedEx PDF clearly shows another persons signature.
Equally frustrating is the fact that they will not keep me informed as to the status. I have to call them and wait on hold. I did get a couple of emails with text along the lines of, "We continue to work with our carrier on your lost package. "
However, there is no way to reply to these form letters. The only way to stay in touch with Apple is to call and be put on hold.
Twice, after giving them my order number and being put on hold "while they look up my records" or whatever, the call was disconnected. I'm not saying they did so on purpose but the results were the same. Another call, another round of giving my order number and explaining to yet again a new person the details of the situation.
I've had many problems with Apple since becoming a customer in June of 2006 but I just can't let this go. I need a place to warn others. If you buy something, you might be better off buying it from a store instead of on-line. This kind of information is needed to warn others concerning the business practices of Apple should something go wrong. This is why we need a new section for putting forth such complaints.

It seems to me that the real problem here is with FedEx, as I have encountered similar types of problems with them in the past. Even though a signature is required, I have had packages left on my porch. When I enquired, someone had actually signed (i.e.forged) my name! Other times it has been left on my porch with some other signature. When I call to complain, FedEx just seems to think there is no problem as long as I got my package. They seem totally unconcerned even though a signature is required and I definitely did not authorize delivery with no signature. I have expressed my concerns directly to Apple, but have no way of knowing if it has done any good. I think this problem is worse with FedEx ground, as that is contracted out. Around here anyway, i think the drivers will sign the ticket and leave the package just so they won't have to make another trip. It's not right, and it's not supposed to happen this way, but i know it does.
Apple entrusted your package to FedEx in good faith that it would be delivered to you, and that your signature would be required for you to receive it. That should have resulted in you receiving it. however, due to a false signature, you did not. Clearly, FedEx is responsible.
If the package was supposedly delivered to your address, but has a false signature, I wonder if the driver might have signed the delivery ticket or gotten someone else to sign it and just left it on your porch or something like that. If so, it could have been subsequently stolen. If something like this happened, it might explain why things are so bogged down in the investigation at Apple. From their viewpoint, the package was delivered and a signature was obtained and they are probably being stonewalled by FedEx.
A user to user discussion forum such as Apple Discussions won't help with delivery problems. It's best to report them directly to Apple as you have done. If you continue to have problems, you can call Apple and ask to speak to Apple Customer Relations. They may well be able to cut through the red tape. You could also express your concern in the "Feedback to Apple" section. Maybe if enough people complain, they might consider awarding the shipping contract to someone else. Or perhaps the other shippers are even worse.
One of my recent shipments was evidently lost in a typhoon. But when I called Apple, a replacement was sent out immediately. This is more what I would expect of Apple, and you have every right to expect similar treatment.
If FedEx delivered to the wrong address and got a wrong signature, they should be expected to go back and retrieve the package. But if they delivered to your address and did not get your signature, then you would be well within your rights to go to your local Better Business Bureau and file a complaint against FedEx. That might possibly get some action of some sort. FedEx cannot ignore the BBB as easily as they can ignore you. If your signature was actually forged, you will certainly be able to prove that the signature on the delivery ticket is definitely not yours. And you could forward the BBB complaint to Apple. I don't know if this would help or just muddy the water, but it would put a little more pressure on FedEx I would think.
In the meantime, I would certainly speak to Apple Customer Relations and see if they can help you out here. They want happy Apple customers, and I think they would like to know about the extreme frustrations you are experiencing through no fault of your own.
I sympathize with your problems, and I hope that you are able to get them resolved soon.
Good luck!

Need Guidance on Section 508 Compliance (This is a "When" question - not a "How")

Hi, I've been doing a lot of research on Section 508 compliance and I am totally clear on how it is handled in Captivate. I am just not sure when it needs to be implemented.
I have a software demo I am working on that is basically, self-running. The user sits, watches, and listens. There are a few times when there is some user interaction (They have to click on something to go to another section or something), and I totally get implementing the accessibility features for those elements. What I don't get is, am I supposed to add accessibility to all of the other objects that appear on the stage during the self-running part of the demo? For example, if a visually impaired person were listening to my demo (the entire demo is narrated) would they really want their screen reader reading off elements on the screen at the same time?
Anyone who could shed some light on the types of accessibility features that should be enabled during narrated, self-running demos would be greatly appreciated! (Closed Captioning aside)
Thanks!
Vicky

Basically, the only need yo're addressing is for visually impaired users here, correct? Most visually disabled learners are going to turn off the audio on a presentation because it interferes with the screen reader.
The simplest way to test if the demo is accessible is to listen to the narration or read it without the visual cues. If you find there are elements that are not expressed in the narration that are necessary to the demo, you may want to create an accessible text equivalent that describes what is happening on the screen in addition to the narration, insert it in the slide notes for your project and create directions that highlight this option for those learners.

Section 508 Compliance - Spry Menu

I work for the government and am wondering if you could help
me figure out how I can (or if it's even possible) make the spry
menu features in Dreamweaver Section 508 Compliant, so that people
who have screen readers or Java Script turned off would still be
able to access the spry menu items. When we run the pages that have
spry menus through Dreamweaver's accessibility report it just
relays to us the fact that we are using Java script and we need to
provide a "noscript" tag. Do you have any ideas on how we could
accommodate this in our new web site design?
Thanks! Eleanor

See if this article helps you:
http://www.projectseven.com/tutorials/accessibility/pop_integrated/index.htm
Al Sparber - PVII
http://www.projectseven.com
Fully Automated Menu Systems | Galleries | Widgets
http://www.projectseven.com/go/Elevators
"luchenburg" <[email protected]> wrote in
message
news:g684j9$7jr$[email protected]..
>I work for the government and am wondering if you could
help me figure out
>how
> I can (or if it's even possible) make the spry menu
features in
> Dreamweaver
> Section 508 Compliant, so that people who have screen
readers or Java
> Script
> turned off would still be able to access the spry menu
items. When we run
> the
> pages that have spry menus through Dreamweaver's
accessibility report it
> just
> relays to us the fact that we are using Java script and
we need to provide
> a
> "noscript" tag. Do you have any ideas on how we could
accommodate this in
> our
> new web site design?
>
> Thanks! Eleanor
>
>
>

Cp 5.5, Section 508 Accessibility - Is it possible to create a skip tag in the Accessibility dialog?

Hi,
We're working with a US Federal client so our Captivates need to fully Section 508 compliant. We've been able to work out strategies for all the elements of our course except one:
In order to auto-play each slide, then have it pause until the user chooses to move forward using the playbar, we've added a click box to each slide. We would like for JAWS to skip reading the click bos, since it is not used as anything other than an automatic pause. If we could use the Accessibility dialog to create a skip tag for the click boxes, that would be ideal.
Here's our experience so far:
If we leave the Accessibility dialog in default (Auto Label checked), JAWS read "click box" - acceptable but not ideal
If we uncheck Auto Label and leave Name and Description empty, JAWS reads "unlabeled button" - unacceptable
If we uncheck Auto Label and populate Name and Description with empty quotation marks, JAWS reads "quote quote" - unacceptable
Appreciate any techniques you've come up with -
Thanks,
KN

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Section 508 Search ability

I'm brand new to RoboHelp (v6), so forgive the elementary
question. The "Search" function for Section 508 compliance appears
to be limited, to put it nicely. The results appear to be similar
to an Index, only much less helpful, returning words like "above"
and pages upon pages of other unhelpful words we used in our topics
like "system". I understand the need to create a Stop List for
these terms for the Index. However, before getting in too deep with
RoboHelp I was hoping someone could validate that entering terms in
the Stop List for the Smart Index will remove the terms from being
picked up in the Search function? For some reason the documentation
doesn't make that clear and I'm unable to test it because of a
separate issue posted to the forum. Also, because Section 508 is
the requirement and a non-508 webhelp is not desired for any other
reason than to implement a search using a text field (for non-508
users, of course), is it less of a maintenance hassle in the long
run to implement a third-party tool like ZoomSearch, or is a
non-508 webhelp option better?

Hi again
No, I'm pretty sure you aren't the first to ask. But what we
have is what we have. So it's either use that or develop your own
custom implementation.
You (and others) are strongly encouraged to voice your
concerns or desires to the RoboHelp development team. How? Why I'm
so happy you ask! You
Click
here and complete the form you should find there.
Cheers... Rick

Adobe Section 508 compliance check question

I've run the Adobe Section 508 compliance check on a document. The only errors I receive now are 5 tables without designated table headers. I click on the link to these tables, but nothing happens. It doesn't point me to the tables with the errors. Any help would be greatly appreciated. I'm using Adobe Pro v9.2.0.

I work at a college and have to create complex Section 508-compliant PDFs throughout the year. Though you've probably upgraded to CS6 or higher, I thought I'd share info on an ID plug-in that is very helpful with determining and setting the reading order from within ID. It is called "FrameMaker," by Rorohiko, and it puts a tiny label on each frame of a page. For example, if I select a frame, the reading order "number" will show on the top right of the frame. So I'll know immediately that I need to fix the order before creating a pdf.
Very inexpensive. Definitely worth the money.
http://www.rorohiko.com/wordpress/2013/09/17/easily-edit-stacking-order-of-page-items/
BTW: If you have to create text files from large ID files, their TextExporter is fabulous.

PDF/UA to become US federal law in the Section 508 refresh

A synopsis of a message sent out by Duff Johnson.
(US Committee for ISO 14289 (PDF/UA), Chair)
ISO 14289 will be added to the Federal Register in the refresh to Section 508.
Here’s the complete US Access Board document. Search for “PDF”.
http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-r efresh/proposed-rule/single-file-version
Be well...

This is awesome news for assistive technology users! I found a summary here http://www.pdfa.org/news/pdfua-featured-in-the-2015-section-508-refresh/

I need a section to display at the bottom of the first page of my report

My report displays a number of records, but at the bottom of the first page of the report, I need a section (a remittance slip) that would only appear at the bottom of the first page.
I've tried using a page footer with conditional suppression. This is fine for the first page, but in subsequent pages, the footer space is reserved, so the records in my details section only go 2/3's of the page. "Reserve minimum page footer" seems pretty useless.
I've looked into using a details section that uses "Print at bottom of page". But since my report contains groupings, this messes up my report structure and leaves a lot of extra space as well.
I can't guarantee that a group footer section will always be on the first page, since it is found at the end of each group.
Any suggestions? Anything I'm missing?
Thank you.

hello plynch,
i would use the method that Abhilash suggested.
" I guess if we have a section (other than the Page Footer, perhaps another Details section) that is always suppressed except when the record count reaches x numbers and have it printed at the bottom, this could be achieved"
if you
1) create a new formula for every section that counts the height of the section...
whileprintingrecords;
numbervar lines:= lines + .2
//use the above for a details section that is .2 inches in height
whileprintingrecords;
numbervar lines:= lines + 2.2
//use the above for a group header section that is 2.2 inches in height
2) do the above for every section (yes it's painful but it works) and you'll see how the sections add to the running total
3) create a new details section that is conditionally suppressed if the page is not equal to 1 and if the running total count is not within a certain height range
4) make this new details section the height that you want the remittance slip and also have a New Page After forced for the section conditional on it being page 1
the above takes a bit of finicky work but if it's worth getting rid of the blank space...
cheers,
jamie

Different page orientation in new section?

I have a Word document I'd rather do in Pages, so I am recreating it. I need to have the first section in vertical orientation, and the second section in landscape (horizontal). Is there a way to do this? When I ask for a new section and change the page layout, it changes the whole document.

Penny
I agree in some ways that you shouldn't change the good parts, but disagree on the point that if an outside idea is a good one it should not matter where it has been used.
All programs have their faults and IMHO Pages has a disproportionate share, to the point I really find it difficult to use productively for almost any kind of work.
I storm through work with iText Pro where I trundle in Pages. That is despite iText Pro having a relatively clumsy method of implementing and applying styles, and lacks floating objects.
On more than one occasion I have tried to use Pages for serious work only to founder on one or more fatal stumbling blocks, despite having steadfastly ignored its maimed User Interface. You can't accuse me of not knowing the program.
In the end there is its doomed .pdf output to put the nail into the coffin of any real work I might do.
It holds a tantalising glimpse of what it could be however, and there is always the next version and the next version to inspire hope.
Peter

Removing numerals/garbage characters from search in Section 508 build WebHelp

I need to remove (prevent inclusion of) numerals and garbage characters from search results in WebHelp when compiled with Section 508 Output enabled. I need to have Section 508 enabled. Can that be done?
Thanks for your time!

Thanks, Jeff. I tried including the characteres in the Stop list and recompiling. (I even closed the project and reopened.) The characters still appear. The characters I'm trying to remove are: !, #, ', (, ), -, /, :, ;, and ,. I am also trying to exclude some numbers (100.00usd, 1999.99, 2999.99, 3999.99, 4999.99, and 6pm).
The Stop list consists of those characters and the default text. Forgot to mention is the first post ... I'm using RH9.
The Section 508 flag does create 508-compliant HTML output and that is one of the requirements for this help system. This is the first time I am enabling this flag.

Is the OBPM Workspace application section 508 Compliant

Our customers need the application to be section 508 compliant. Is the out of the box ...OBPM workspace application compliant or would we have to build our own user interface and use papi to interact with BPM?

Meyers,
You will need to chat with either Oracle Support or PWC should have a Oracle Sales channel or something that can get you this information. I remember reading that they where heading in that direction... other than that it was not an issue for me.
Christopher Whiteley
[email protected]
P.S. How do you like PWC?

We need new Update for Xperia 2011 only

Hi Johan,
we need new Update for Xperia 2011 only,
in This Update We need Only 3 times :
1- Battery Precentage
2- Change Network ( 3G - E - H ) Icon
3- Messid Call in Lock Screen ( Swip to se the message )
Because Today i'm see the ICS in Xperia P and there is the battery precentage ,
and the network icon for ICS not nice and very small
and the mesed call in Xperia S in the lock screen ( Swip to se the message ) at's very nice
Yoc Can send me the ditales in my Gmail : [email protected]
ok , dont forget
Bettery precentage : in the Xperia P ( 4.0.4 ICS )
Lock Screen : Xperia S ( 2.3.7 GB And 4.0.4 ICS )

Thank you for your feedback. It will be forwarded.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Create "Tab Control" like the news section in sap-corporate-portal

Hello everyone,
my name is akan korul and i'm a student working with the enterprise portal (EP 6.0) for about two weeks.
about my problem:
I want to create a tab control (tabstrip) similar to the sap corporate portal news section. How could i realize this very nice object? I was searching for similar threads but i think the creation of the tabcontrol via html is not a suitable solution. Any other ideas?
I need this tab control to display our weekly company menu in a separate section.
Thank you very much in advance to everyone.
With best regards
Akan Korul

Hello Detlef,
thank you very much for your suggestion and your helpful answer. Maybe I have to specify my problem a little bit:
I want to create a very simple TabExplorer with following structure:
Monday/Tuesday/Wednesday/Thursday/Friday
Each day contains the menu (lunch) and some other informations, which has to be maintained by the employee himself.
@Detlef: Thank you for the information but is there just an easier way to realize this?
apologize these questions but I'm an absolutely newbie on this topic :-).
With best regards / Grüße
Akan

Why can't I choose Section 508...

Hi,
I am trying to run a Section 508 Compliance Check using Adobe Acrobat Pro XI and do not have the option to change the name in the accessibility checker.
I can only choose categgories, not specific names.
Thanks for whatever help you can give!

Run the full check, but with the understanding that the Acrobat XI checker, while a big improvement over the X version, is still not very thorough. Selecting a subset of test criteria would merely render the checker even more inadequate.
For a much better PDF accessibility checker download the excellent, free PAC 1.3 from the Swiss foundation Access for All. You can find it here http://www.access-for-all.ch/en/pdf-lab/pdf-accessibility-checker-pac/dl132.html. PAC 1.3 tests for WCAG 2.0 compliance, but the 508 checklist maps to WCAG 2.0. You may notice that a newer version, PAC 2.0, is available but is still in beta and tests for more-difficult -to-meet ISO 14289 compliance. If you are interested, you can find the 508 PDF accessibility checklist here http://www.hhs.gov/web/508/accessiblefiles/checklistpdf.html.
Finally, even the best automated checker can get you no more than about half way to an accessible PDF. Automated tests can verify that a PDF is tagged using correct syntax, but cannot determine if the tags are otherwise correct, ensure correct reading order, or verify that alt text is meaningful – to site just a few examples. Careful, knowledgeable manual inspection of the tag structure is essential. The PAC 1.3 screenreader preview is a big help in the necessary manual inspection – it lets you see what an assistive technology user would hear.
Hope this helps.
a 'C' student

FrameMaker 8 - need new Section 508 guidelines

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