From the past 3days,i can't install apps from the appstore,it says "this items can't be purchased right now,try again later", please help me,thank you
From the past 3days,i can't install apps from the appstore,it says "this items can't be purchased right now,try again later", please help me,thank you
Hey Kay97,
These are some troubleshooting steps that might be relevant to your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Have a good one,
Delgadoh
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Hello Sir I have an iPhone 4 and when i updated that it got updated but now for restore the data it is showing me the message The "iPhone" could not be activated because an unknown error occurred (0xE8000004). Please try again later. please help me.
Hello Amarchand Sharma,
Are you working with a Windows computer? If so, the resource below may help you troubleshoot the issue you are having restoring your iPhone.
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
http://support.apple.com/en-us/TS3221
Regards,
Judy -
ITunes Store movie won't download it says error movie can't download right now try again later
It just won't download it have enough room for it
Hello, emmanuel1122.
Thank you for visiting Apple Support Communities.
Try closing down iTunes and restarting it. Once this is down attempt to resume the interrupted download. If this is a purchased movie, try canceling the download and download it again via your past purchases. If the issue persists, you may need to troubleshoot the connection to the iTunes Store.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If none of the steps help resolve the issue, please reply back with the exact error message that you are receiving, if this issue is happening on a computer either Windows/Mac or on an iOS device. Please also let me know what OS you are running on the computer or iOS device.
Cheers,
Jason H. -
I want to delete my current exchange account and replace it with my new one. How can I achieve this and not lose my contacts, photos, etc associated with this account? Please help..
Thank you,Bad idea.
What information do you want to share, exactly? You can share contacts, reminders, and calendars with other iCloud users without the need for both of you to use the same iCloud account. You can authorize both phones to use apps purchased under the same Apple ID without sharing an iCloud account.
Sharing an iCloud account is a bad idea in general. There is too much opportunity for someone to damage or delete data that will affect both. -
Please give me a solution asap.
This is the iTunes Diagnostic Report That had been generated, but I hadn't connected my iPod Touch to it but I guess the device is not giving any problem.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Sony Corporation VGN-NW225F
iTunes 11.1.1.11
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0036BCE80A4B11B0
Current user is an administrator.
The current local date and time is 2013-10-06 02:04:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {12A6B503-5D6E-4C9D-9E63-F4DD82122E2B}
Description: Atheros AR9285 Wireless Network Adapter
IP Address: *.*.*.*
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sun Oct 06 01:28:03 2013
Lease Expires: Sun Oct 06 01:28:02 2013
DNS Servers: 192.168.2.1
Adapter Name: {0392DEE3-4F2A-4EED-8133-34D4E6248495}
Description: Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-10-06 01:27:23.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
G: Optiarc DVD RW AD-7700S, Rev 1.70
Drive is empty.
**** Device Connectivity Tests ****
iPodService 11.1.1.11 (x64) is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found. -
Just got my Mac air and i would like to make a file to store some web addresses for my new business with rodan and fields and I can't do it. Made the file but i cant copy and paste the web addresses in the file to save them. Please help and thank you.
Yes - well you have to make the file in a word processing Application.
You could use TextEdit (it's free) Pages (words only), or Numbers (data base) (they are part of iWorks - and may or may not be free (included) on your machine. You could use MS Office (it is not free) You could use any Open source word processor that plays well with Office (NeoOffice, StarOffice) they are free.
That's how you create content and copy/paste URLS. Then you save the file to the desktop. If you are going to make more than one file... you make a folder on the desktop and save, or drag the file(s) into it.
You attach it to your e-mail client which will compress it and e-mail it. An excellent reference is to use Help, from the menu bar, also from inside any application. From your library or book store the OS X for Dummies has a lot of useful information (you don't read it cover to cover but look up chapters about what you'd like to do)
You can also make appointments at your local Apple store for individualized help (if a store is nearby) -
Can not install apps from store.
Keep getting this -MZCommerce.creditbalancemismatch.mobile_message
What do I do?My friend had this problem and he just went into his payment information to make sure it was accurate and up to date. He didn't even change anything, only reentered his security code. He then downloaded the app successfully. Thought that might help you.
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I can't install Itunes 10.5. Ite says that it can't find the following file: C:\Program Files\iTunes\iTunes.Resources\fr.lproj. What do I do?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
hi
i am working with indesign on a book in hebrew. and the page numbering that i apply. showing from left to right insted of right to left.
can you please help?
thank you. irisHi Shawninglewood,
Welcome to the Support Communities!
The article below may be able to help you with this.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Cheers,
- Judy -
Hello, I have downloaded the new update to my iPhone 4 but I can not instal it , gives me a error signs would you please help me thank you. Nasser
Please identify the error.
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Why can't I get updates for Photo Shop Elements 9? All I get is "not available now, try again later". Very frustrating.
Which operating system are you using?
You can download and install the updates from here:
mac
Adobe - Photoshop Elements : For Macintosh
windows
Adobe - Photoshop Elements : For Windows -
Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
So I want to sell music on iTunes from Viet Nam, and of course I don't have an US Tax ID. I'd love to know a way so I can start trying to sell music on iTunes store. Please help. Thank you so much.
It's been the biggest issue and I'm stuck. Could you guys please help?http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/How-to-Apply-for- an-EIN
If you have questions, you should contact the IRS.
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I have an iPad 1. I downloaded PrintCentral Pro and also the Bonjour Printer Wizard as prompted. I still can not print. What am I missing? I am new to this...Please help. Thank you!
Depending on what you are trying to print you may have to print from within the app. For example, to print an email or web page you have to open what you want to print from print central pro. If your printer is not a supported printer there is another app from the same developer that allows you to print from your iPad to your printer via a wired pc. You may want to drop them an email. They have pretty good customer service and respond to emails very quickly.
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When I try to open iPhoto (9.2.1) it says 'You can't use this version of the application iPhoto with this version of OS X. All my photos are on there. Please help. Thank you.
Did you upgrade to a new MacOS X version? Then you need to update iPhoto as well.
Only iPhoto 9.6 is compatible with MacOS X 10.10 Yosemite. Update from the Mac App Store.
Backup your iPhoto library, if you do not have a current backup.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Check the "Updates" tab of the App Store for an iPhoto update and run the update.
When you laugh iPhoto after the update, it will warn you, that the library needs upgrading, That may take a while.
Just in case that you see a warning, that the update is not possible because of an error message: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
Uninstall iPhoto by deleting it from the Applications folder, but do not empty the Trash, so you can put iPhoto back, if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
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