Fundamental difference between CRM & SD

Hi,
I am basically a technical guy in SAP. I would like to know the fundamental difference between CRM & SD or SCM & MM or for that matter PLM & PM/QM. Can anybody explain.
Thanks.

Hi Harikrishna
Sales & Distribution (SD) basically covers Sales (Enquiry  Quotation  Order) & Post Sales ( Delivery  Picking  Packing  Transportation  Invoicing.) processes
Where as Customer Relationship Management (CRM) covers pre-sales processes. e.g.
How / which are the different ways client is getting in touch with the customers. There may be scenarios where customers on their own contact company ( Field Sales) and company sales representatives contact customers (Customer Interaction Centers & Internet sales). You need to map such processes in system for generating u201Cleadsu201D
Next is what happens after the leads are generated. How these leads are filtered and further converted to opportunities. Whether any sales methodology is followed for tracking the opportunity.
Once the opportunity is matured, if order is created directly or first enquiry and quotation is required before creating the order.
Similarly what processes are followed for marketing products. How and when marketing plan are created. If there are any marketing campaigns. How are the responses to the campaigns tracked. What types of offers they make to the customers. How do they create target group/segmentation for running these campaigns.
Similarly for service.
Once you understand this, the process is mapped in CRM .i.e. you will configure the system which will track following
Planning Campaigns  leads  opportunities  Activities  enquiries  quotations  order  order replicated to R/3 or SD etc.
Please let me know if this explanation answered your questions.
Regards
Dinesh

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