FURIOUS WITH SKYPE They won't unblock my account but keep charging me $$$!

I travelled to France in July 2014 and planned on using Skype to stay connected to friends and colleagues. To my dismay, Skype promptly blocked my account. Since then, I have filled out the Account Verification Form over 10 times and they will not unblock my account. They also won't tell me what information is missing/incorrect. I get it, it's a security thing, but I am who I say I am and have invited them to call me, email me, write to me at my billing address, etc. I signed up for Skype back when it was first launched, over 10 years ago. I'm SORRY, I don't remember what email address I used 10+ years ago! I don't like to put my real DOB. I'm SORRY, but I don't remember the DOB I put. I think I signed up in the USA but, IT'S BEEN OVER 10 YEARS, I DON'T REMEMBER. AND I DON'T REMEMBER THE EXACT MONTH AND YEAR I SIGNED UP!! Skype support will not do anything to help me, even though I've been a loyal user for so long. To make matters worse, they keep charging my credit card $18.54 every month for a service they won't let me use!! Well, I've had it. I'm NEVER filling in an Account Verification Form again. All I want now is to cancel my account, get a refund for the charges and move on with my life (to Google Voice, thank you very much). But THEY WON'T LET ME!! They say they can't cancel my account because they can't verify who I am. I'M STUCK IN SOME HORRIBLE LOOP WITH THEM AND THEY WON'T HELP. Please, Skype community, HELP ME! Does anyone have any suggestions for me? Many thanks in advance.

samehing here. i bought a number so i could get call coming in and now cant use it. ive tried everything so many times but still blocked. its like they are sitting there enjoying that all my important calls arent getting to me or something. my accoint wont let me do anything. so my mom openned one in jer name for 2.99 and would like to get a number but we would like our old number back and a different one. can this be done ? its like we did something wrong but we didnt . i dont see why or how tjey can on my account not even let me pay my bill. all we tried to do was pay with a green dot cards several times beca,use we needed oir phone. the card we use to start service was a chase unemployment card visa that now thatbwe have a job we cant use that card .we cant add funds to it and we no longer get funds from unemployment. i do not see how they find this hard to beleive that it was us trying to pay our skype bills withna different card cause we couldnt use the other anymore. my mother did sign in with her facebook but we allmuse skype. theybdidnt message me about anythingntil we tried to pay billmwith green dot card even tried using paypal. im so upset. can anyone tell us how to get our old number put on new account or get old account back open? ive done everything they ask. i was 15 when i opened my account im 22 now so i dont remember a lot of things come on.. but i feel like i have been treated on fair. jessie

Similar Messages

FURIOUS WITH SKYPE They won't unblock my accoun...

I travelled to France in July 2014 and planned on using Skype to stay connected to friends and colleagues. To my dismay, Skype promptly blocked my account.
Since then, I have filled out the Account Verification Form over 10 times and they will not unblock my account. They also won't tell me what information is missing/incorrect. I get it, it's a security thing, but I am who I say I am and have invited them to call me, email me, write to me at my billing address, etc.
I signed up for Skype back when it was first launched, over 10 years ago. I'm SORRY, I don't remember what email address I used 10+ years ago! I don't like to put my real DOB. I'm SORRY, but I don't remember the DOB I put. I think I signed up in the USA but, IT'S BEEN OVER 10 YEARS, I DON'T REMEMBER. AND I DON'T REMEMBER THE EXACT MONTH AND YEAR I SIGNED UP!!
Skype support will not do anything to help me, even though I've been a loyal user for so long.
To make matters worse, they keep charging my credit card $18.54 every month for a service they won't let me use!!
Well, I've had it. I'm NEVER filling in an Account Verification Form again. All I want now is to cancel my account, get a refund for the charges and move on with my life (to Google Voice, thank you very much).
But THEY WON'T LET ME!! They say they can't cancel my account because they can't verify who I am. I'M STUCK IN SOME HORRIBLE LOOP WITH THEM AND THEY WON'T HELP.
Please, Skype community, HELP ME! Does anyone have any suggestions for me?
Many thanks in advance.

nbardach wrote:
Also, it seems that all of my contacts have been removed from my Contacts section in Skype.
Was that part of the blocking process that needs to be undone?
Please advise. Thanks! N
Hello Noah
To request a refund please follow this link.
The removal of any contacts wouldn't have been done by Skype and is not part of an account unblocking process. It usually happens only if an account has been compromised by third party. Please consult with Customer Service to establish the best way to restore them.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype account blocked and they won't unblock it.

I had this really old skype account, I believe I created it when they released skype, but I had like 7 contacts or less, and used it like once a month, sometimes once a year, I don't know. But I used msn messenger a lot, and my account was really old aswell, and when they merged it with skype, I had to merge my accounts, so that's what I did. but at that time, it was so complicated, you had like two contact lists, on the same software you could send messages as a messenger account, or a skype account, to messenger or skype contacts, and it was really not user friendly, it was impossible to use, even tried to clean my list, deleting duplicated entries, people i never talked to, but still didn't do it, so once again, I abandoned skype and went to facebook. so last year I went away and wanted to do a video call to my girlfriend, so we installed skype. I didn't remember what account name I should use, or wich password was correct, and for some reason my account got blocked. i'm not even sure that i entered a wrong password, but it got blocked anyway. when i tried to retrieve it, said i had to contact support and cmon, to reset your password you have to contact support???? no thanks, decided not to use skype again, and made a video call with facebook. but as of this week, I wanted to make a video call from my android phone, and decided to give skype another go, people told me that it was a good video app, so why not. and there was i trying to retrieve my password, when i ran through this form to fill with a lot of irrelevant information: if i "used credit card to pay for a skype service or if i used paypal." how the hell should i remember a thing i did once in my life and many years ago? i don't know if i used credit card or paypal, how should i know wich credit card i used? ok, next field: "what email address you provided when you registered." ok, when i registered my first skype account, or my messenger email wich i merged later? because i don't know what email i was using back when they launched skype, ffs. so i put my messenger email and procceeded. next question, when did i create my skype account (year AND month). again, my old account, or the one i merged later? and how the hell should i freaking now the year or even the month i created it??? was like centuries ago, cmon!!?! next question, "provide five names that are in your contact list." heck, I had hundreds of people on my messenger, wich i often deleted and replaced, and barely 5 or 7 contacts on skype, wich i never used, and when they merged, i reorganized my list, so i had no idea wich list they were talking about, or who was on it. next question, "what is the total cost of a recent order that you have made." you're kidding, right? next, on what date did you place the recent order (dd/mm/yy)? ... next, "please provide two phone numbers that you have recently called or contacted using skype." god, i tried to order a pizza once, and i called my mother another time, but how am i supposed to remember wich pizza place, and if i called mother at home, work, cellphone 1, 2, or what? jesus. I answered the other questions properly, but apparently they 'don't have enough information to retrieve my account" thanks microsoft. I really wanted to use that account, since it's linked with my microsoft email, wich is also my xbox live account, and some other stuff, and I don't want to have 2 ms addresses, but ok, i really needed to make a video call, so i tried to create another account. I was on my pc trying to solve this problem, so I opened skype website and clicked create account. luckily (or is it?) there was an option to create account with facebook, so that's what I did. and when I went to my phone to login, bam, no option to log in with facebook, and when you create an account that way, you just don't have a name or password to log in on your mobile. good job ms! thanks for ruining my day, and good luck beating apple, google or facebook when you keep treating your costumers like **bleep**.

I've recently noticed that my skype account has been blocked. I don't know what the issue is. I have the password, but it won't let me make calls. I have cash on the account too. But now it is requesting me to fill in forms. What year did I set up my account? 10 years ago or so, maybe 11, maybe 9, 8, 7, not sure. What card did I use to last put money on it.... not sure, it was about a year ago, debit or credit? Can't remember. But out of the 10 questions, I seem to have got one wrong, but it won't tell me which one. I have asked customer service for help, but the genius just asked me to refill in the form. I did again, same issue, something wrong (waiting for 24 hours for failure notification on both occasions) I've asked him to point out what is wrong, but genius refuses to. Honestly, a pathetic customer service experience. 0/100 score. Just some autogenerated BS from India. I've had to now set up an entirely new Skype account. So warning, if your account is blocked, don't bother with customer service. They are useless. Just set up a new account and forget about what ever cash is on your account. Thanks Skype!!

I have got two photos by mail from iPhoto. My friend has put descriptions in the description field. The I got the mail I saw the description below each photo. If I check the photos with Preview they have Exif and JFIF fields but no IPTC field.

I have got two photos by mail from iPhoto. My friend has put descriptions in the description field. The I got the mail I saw the description below each photo. If I check the photos with Preview they have Exif and JFIF fields but no IPTC field.

Does you friend use any accented letters in the descriptions? That might cause it but I don't know for sure.
Has he run any repair operations on his library, i.e. repairing the database file? Another possible fixe that's easy to apply is the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
Home/Library/ Preferences folder.
2 - delete iPhoto's cache folder(s):
Home/Library/Containers/com.apple.iPhoto
and, if there is one, the
Home/Library/Caches/com.apple.iPhoto folder
3 - reboot, launch iPhoto and try again.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
The demo version of GraphicConverter can be used to view/check/edit the ITPC fields in an image file after exporting.

I am running 4 ipod classica through one computer and one itunes account/profile. The ipods belong to me, husband and 2 kids. How can the kids now get their own accounts but keep the stuff I have already downloaded for them? They have their own laptops

I am currently running 4 ipod classics through my own account/profile on itunes. They belong to me, my husband and 2 kids.
The kids are getting older now and have their own laptops. I would like them to have their own itunes accounts as they will be away from home much of the time and will want to make their own puchases.
How can I set them up so that they are independent from my account, but not lose the content that I have downloaded for them over the years? (A lot of content).

You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)

I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.

That's because you jailbroke your phone. You can't get help here.

Cannot Sign In With Skype Name- Need To Link Microsoft Account

My skype name apparently contains an underscore. I cannot sign into Skype using my Skype name, and this is probably why.
The ONLY way I can sign is to click "Login with Facebook" on the desktop app. But when I sign in this way, it does NOT give me the option to link my Microsoft account (I've gone to "home" view and clicked the gear at top right, only says "manage hidden updates" and nothing else.
I cannot sign into Skype from anything except a desktop because "Login with Facebook" is only available there. So how can I fix this?
All I want to do is be able to sign in by typing my skype name and password- which skype will not let me do.

My parents are having the same problem. I got them a MobileMe account, but when they try to log into iTunes, it says their Apple ID doesn't exist. When they try to create a new account, it says for them to cancel and log in using their MobileMe account. Loop anyone?

I need to make another iTunes account but keep all the purchases from an old account which I shared with my family. Is there any way to do that?

Hello, I am finishing up High School ready to go to college, and I wanted to make a new iTunes account with my billing information so I could start fresh. I have an iPod synced to a current account, and the rest of my family has their computers synced to this universal account as well. What I'm really trying to do is just create a new account, but find a way to move all of my apps, music, and movies to this account as well, all while keeping the old account untouched. Any infromation for this would be greatly appreciated.
Thanks to anyone who can help

Content can't be moved from the old account to the new one unless the iTunes Store staff says otherwise. You'll be able to use the old content after setting up the new account, but will require the old account's password to be able to update it or make in-app purchases from it.
(101850)

Account Blocked -- Skype Support Won't Unblock

Skype blocked my account after an unauthorized login and order and has since made it impossible for me to unblock it. If anyone has successfully gone through this process or gotten their Skype credit refunded, I would love to hear how.
Over the past couple months, I have completed their unblock account form (both on the support website and from the follow up email link) at least 10 times and have emailed their customer support. Each time, their customer support emails me and sends me back to the SAME FORM (even though I have, in the form comments, been including my "case number"). At first I could not remember when I opened my account or my payment method and left those fields blank but added notes about the approximate time (6 years ago). I have since reconstructed that information from my files. I am 100% certain that the information I have provided on the forms (at least the last 4 times) has been complete and accurate.
It is unconscionable for Skype and Microsoft to hold my credit amount hostage and provide ZERO customer support. The email responses often have typos, and for a moment I thought that I might have actually clicked a link to a fradulent website that was actively trying to rip me off! I went back to their website and resubmitted the form and got the same run around -- it really is Skype/Microsoft having appalling customer service.
I would report them as I believe that their holding account credit hostage must violate some sort of consumer protection. (If their awful customer support really can't verify my identity, shouldn't they just be able to refund my Skype credit to the original payment method?).
At this point I really just want my money back, to close my account, and NEVER use Skype again.

jlnyc wrote:
Skype blocked my account after an unauthorized login and order and has since made it impossible for me to unblock it. If anyone has successfully gone through this process or gotten their Skype credit refunded, I would love to hear how.
Over the past couple months, I have completed their unblock account form (both on the support website and from the follow up email link) at least 10 times and have emailed their customer support. Each time, their customer support emails me and sends me back to the SAME FORM (even though I have, in the form comments, been including my "case number"). At first I could not remember when I opened my account or my payment method and left those fields blank but added notes about the approximate time (6 years ago). I have since reconstructed that information from my files. I am 100% certain that the information I have provided on the forms (at least the last 4 times) has been complete and accurate.
It is unconscionable for Skype and Microsoft to hold my credit amount hostage and provide ZERO customer support. The email responses often have typos, and for a moment I thought that I might have actually clicked a link to a fradulent website that was actively trying to rip me off! I went back to their website and resubmitted the form and got the same run around -- it really is Skype/Microsoft having appalling customer service.
I would report them as I believe that their holding account credit hostage must violate some sort of consumer protection. (If their awful customer support really can't verify my identity, shouldn't they just be able to refund my Skype credit to the original payment method?).
At this point I really just want my money back, to close my account, and NEVER use Skype again.
horrible horrible, just had the same drama, after a week of robotic email replies I thought, maybe it IS a robot! Then I thought with incredulity, I've been trying to explain myself time and time again TO A ROBOT!!! It is scary that you can't prove who you are even when it really is you. I finally got onto a real person at Microsoft and have got a new account working (after much fiddling around, as the other one kept opening by default) but the other one is still in limbo with my credit in it.

Can't start laptop - problems with automatic repair, need acces to admin account but there is none. HELP! :(

Hello,
I'm having problems with my windows 8 laptop.
This afternoon I shut it down, and went to work. A few hours later when I came back home I noticed the little blue lights on the keyboard (showing me that the pc was charging and that my wifi is on) were still on. Normally these are off when the pc is turned
off.
I tried starting the laptop but nothing happened, the screen stayed black. I held down the 'on' button to force it to turn off, and turned it on again.
I then got a textmessage on the startup loading screen that there were problems with my C drive (only drive the laptop has), so it went to automatic repair.
*my laptop's language is set to Dutch so I'm translating everything :)*
It gave me 2 options:
1: Restart computer
2: Advanced options.
I tried option 1, didnt work ofcourse, it just restarted and I got back to this screen, so I checked what option 2 had to offer.
I got to a screen with 3 options:
1: Continue to windows 8
2: Solve Problems
3: Shut down
When I tried option 1 the computer just restarted and went back to the same screen.
When I tried option 3 it shut down as it should.
Option 2 gave me 3 other options:
1: Renew PC
2: Factory reset
3: advanced options
Option 1 just restarted my pc and took me back to screen 1.
Option 2 I havent tried yet, because it erases all of my files. This is a last resort.
Option 3 gave me 6 other options:
1: Systemrepair
2: Repair with installationcopy
3: Startuprepair
4: CMD
5: UEFI firmware settings
6. Startupsettings.
I can't use option 1,2,3,4 because I need to log in to an administratoraccount.
The bad part is: the laptop doesn't have an administratoraccount.
It was my parents laptop, and theyve set it up. I always assumed the account was an admin because
I had acces to everything and didn't need a password to run things as admin and such.
Turns out it isn't.
I get this message (translated) when I try to acces one of these:
'You have to log in as administrator to continue, but this pc doesn't have an administratoraccount'.
I can't believe microsoft added a check to see if the pc has an admin account on it, and even added a specific message to show when it doesn't, but they didnt add the option to just use these tools when there is no admin account present? What were they thinking!
Option 5 I havent tried yet, when I click it it says I have to restart to acces these settings, but I dont want to mess with something I know nothing about.
Option 6 gives me a few options like run the pc in safety mode, run windows repair and disable auto-restart after something has gone wrong with windows. But when I select one of these options it doesnt work. It just takes me back to auto repair. It just doesn't
doe anything.
There are no other options. Nothing I can do. My pc is stuck like this. The only thing I *might* be able to do is a factory reset, but I havent tried, and that could also just give me an error about me not being admin.
Some backstory of what I think caused this problem:
I believe the problems started a week ago, last friday.
I'm using a program called 'AVG TuneUp'. This program gave me a message telling me it was 3 months since it had checked my C drive for defects or anything. And it asked me if I wanted it to do so. Unknowing of the problems that would follow, I pressed 'ok'
(or whatever it was).
I had to restart my pc for it to begin, because it could only check the drive during startup. It went to 12% and stayed there for like half an hour, after which I decided to google (on my phone) if that was normal. It turned out that that option doesn't work
well with windows 8 and that lots of people's computers got ruined after using it. I stressed and I tried to shut it down, but since I was still in startup the only thing I could do was force the pc to shut down, so I held down the power button and it shut
down. I restarted and managed to abort the proces. The laptop started fine and everything worked.
A few days later a game/program I use called League of Legends started to act weird, because I could not log in on my account (for the game) anymore. Some error with IE settings, which I was unable to fix. For more info about that go to http://boards.eune.leagueoflegends.com/en/c/help-support-en/8Eoz315J-cant-log-in-to-lol-and-cant-log-in-to-steam-either-weird-coincidence.
Although I doubt it will help.
That forum post also contains a link to a post I made on the Steam forum about not being able to log into steam anymore. (Steam is another program I used). I wasn't able to log into steam anymore about 1-2 days after I wasn't able to log into LoL.
Also at the same time my Norton sortof stopped working. It showed up as active in my task manager and AVG TuneUp program manager, but it wasn't in my task bar and I couldnt acces the control panel.
Then yesterday I checked my pc for errors with AVG TuneUp's 1-click maintenance tool, and it told me my C drive was fragmented badly, so I defragmented it using the tool. Laptop still worked fine after that.
And then today I got the error on startup about my C drive having errors.
Long story shot: Problem is probably caused because I stopped the repair of my C drive with the avg tuneup tool before it was done, however its weird that I'm only experiencing (big) problems a week after that happened.
Hardware info:
It's a Samsung Ativ book 6 (google it for all the specs :) )
RAM: 8 GB DDR3
CPU: intel 3230M @ 2.60 gHz
GPU: AMD Radeon HD 8850M
HDD: 1 TB S-ATAII hard disc
I've found this page:
http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-taking-me-to-automatic-repair-but-no/6cbc995e-9ecb-4e28-8d6c-adabdecb8374?rtAction=1424369231072
But I don't really understand what the answering person is saying, and my laptop doesn't have a CD drive..
I really, REALLY hope someone can help me with this, because my laptop is basically 100% 'destroyed'.
Kind regards,
Christian Collaert

Hello,
Perhaps the operating system is incorrectly powering down or shifting the wireless adapter to a low power state in order to improve run time while on battery?
Try going into the Device Manager (filename: DEVMGMT.MSC), locate the wireless adapter under the Network Adapters tree, view its Properties, and on the Power Management tab, disable (un-check) the Allow the computer to turn off this device to save power option.
Please let us know if that makes any difference (or not).
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Nothing wrong with my bank account but keep getting this message when trying to download apps Your payment method was declined. Please enter another payment method. Please help

Where do I report this problem to. I can't seen to find out.
Thanks

http://www.apple.com/de/support/systemstatus/
There is a interruption try it later

Cannot download apps apple say it I should. Verify and they send verification to my account but when I open it to manages my account they always say they send the verification. Where can I verify my account to finish creating Apple ID pls help thanks

Pls help thank a

Check your email account you set up in your Apple ID profile. Check spam and junk folders in case the email got trapped in there.

I'm having issues with iTunes I need to download iTunes again but keep getting the message the older version can not be removed i'm using windows 7

Any help would be most welcome.
Thanks

Hi there Jamaal44,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W.

How to use photo booth with skype???

I can't seem to figure out how to use the photo booth effects with Skype. I would just use iChat but my husband is on a PC and I am on TDY for the military with my MacBook.

Hi,
There is a folder called Compositions in the system side of things that booth Apple apps of Photo Booth and iChat can access for the Video Effects (And Backdrops on Intel computers in iChat)
Third Party apps such as Skype do not access this folder and therefore do not have Effects.
(there may be a Skype add-on that has them but I don't use it so I don't know).
It seems CamTwist does work for Skype.
iChat should Video to AIM on a PC (free) (Or Trillian Pro for a small amount).
Results can vary with AIM (Post in iChat if you want to know more) but you would then have access to the same effects Photo Booth has.
<
10:15 PM Thursday; June 23, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

After 11 years with Verizon, they are trying to get away with ripping me off... Edge program...

Signed up for Edge in May, somehow VERIZON "accidentally" cancelled my Edge program for 5 months, and then sent me a letter saying they were fixing the problem. I never noticed that it had been cancelled, and have never in 11 years had a problem with Verizon. My bill when on the edge program with the incentives, is about $180 for both phones. When it was not on the Edge program due to Verizon's mistake, my bill was $185 per month for those months. So basically, it was pretty much the same price, because of the incentives we received for adding the Edge program, and we were able to get 2 new phones. After HOURS of speaking on the phone with agents trying to correct this issue when my bill hit over $300 in October, we were finally able to fix the money problem and I wasn't "overcharged". However, there has been no one in this company that has been able to help me fix the other pretty big problem with THEIR error. Since they "fixed" the problem in October, they started my Edge program over, and basically shafted me out of 5 months and payments towards the 2 phones. The only reason we agree to do the edge program was to upgrade phones every 12 months, but now because of VERIZON'S MISTAKE, we are going to have to make 17 payments to reach that halfway point. All they keep telling me is that I wasn't on Edge for those 5 months, so I wasn't paying for the phones, but what noone understands, is that if they never screwed up and canceled my edge on accident, then I would have been paying basically the same amount of money every month, except I would be 5 payments further on my plan. I don't care where they allocated my payments, this was VERIZONS mistake and they need to go back those 6 months and fix every bill to show that I was on the edge program and they need to update my account, but refuse to help me. WHO SHOULD I CONTACT FOR HELP? News companies, better business bureau?? I'm so frustrated.

This happened to me to and I feel strongly that Verizon should correct the extension of the end date on 2 phones on my account. I upgraded 3 lines on my account on the same day in April 2014 - one line has continued on the Edge program correctly, 2 lines were taken off the Edge program in error by Verizon and when Verizon discovered their error (and of course caused billing issues that were difficult to work through) and put the 2 phones back on the Edge program, those 2 phones now have a much later end date than the one line that didn't get canceled off Edge (again error by Verizon). During my last conversation with a Verizon rep while correcting the billing issue, I asked if they could correct the issue on the completion/upgrade timeline on the 2 lines Verizon messed up & was told it was a different department I would need to talk to....I am working up the time & patience to spend on a call to Verizon to see if there is anyway they will fix this as they should!

FURIOUS WITH SKYPE They won't unblock my account but keep charging me $$$!

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