FYI: Server-side fix for IE / Adobe Reader 10.1.2 PDF embed problem

Hey all,
I posted this message as a reply to a question, but want to make sure this gets out there for others who may benefit:
After about four hours of debugging this issue, I have found that, at least for me, the regression issue seems to be with Adobe Reader handling a gzipped PDF embedded in the IE browser, specifically. I can't speak to why this would occur, but hopefully this will help others out. On our site, we had gzipping only disabled (as most probably do) for images (gif, jpg, jpeg, png), meaning PDFs were being gzipped. This, prior to 10.1.2, worked just fine. I changed our web server configs so that PDFs are no longer gzipped and I can now view the PDFs in IE with Reader 10.1.2 the same as before.
If you're using Apache, look for a line that looks something like this in your httpd.conf:
\.(?:gif|jpe?g|png)$ no-gzip dont-vary
And change to:
\.(?:gif|jpe?g|png|pdf)$ no-gzip dont-vary
That all being said, this still sounds like a bug in Reader 10.1.2, and gzipped PDFs via IE should be supported. I'm sending a separate report to Adobe so hopefully that specific information will help them debug / fix. Until a patch has been released, however, this will make sure our customers can view PDFs. Hope this helps someone else out!

According to http://kb2.adobe.com/cps/860/cpsid_86063.html from 2012-01-09
"Unsupported configurations for Reader running in Protected Mode include:
Hosting on a Citrix or Windows Terminal Server. Fixed 10.1 (including Acrobat's Protected View)."
Try disabling Protected Mode:
From Adobe's help file:
Protected mode (Windows)
By default, Adobe Reader X runs in protected mode to provide an added layer of security. In protected mode, malicious PDF documents can’t launch arbitrary executable files or write to system directories or the Windows Registry.
To check the status of protected mode, choose File > Properties > Advanced > Protected Mode.
Protected mode is enabled by default. To turn off protected mode:
1 Choose Edit > Preferences.
2 In the Categories list on the left, select General.
3 Deselect Enable Protected Mode at startup.

Similar Messages

[svn] 4069: Fix for - an inherited read-write property is reported as write-only if an overriding setter is present and getter is absent .

Revision: 4069
Author: [email protected]
Date: 2008-11-11 12:24:53 -0800 (Tue, 11 Nov 2008)
Log Message:
Fix for - an inherited read-write property is reported as write-only if an overriding setter is present and getter is absent.
Constructor for mxml files will now have the default comment "Constructor"
Also fix for asdoc help details doesn;t show description
QE Notes: Baselines need to be updated.
Doc Notes: None
Bugs: SDK-16091, SDK-17863
tests: checkintests
Ticket Links:
http://bugs.adobe.com/jira/browse/SDK-16091
http://bugs.adobe.com/jira/browse/SDK-17863
Modified Paths:
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/AsClass.java
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/AsDocUtil.java
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/TopLevelClassesGenerator.ja va
flex/sdk/trunk/modules/compiler/src/java/flex2/configuration_en.properties

Well, running a Windows disk utility on a Mac drive ought to muck things up pretty well. I hope you have backups. If not I suggest you try to backup your files. Then do the following:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger or Leopard.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (only required for Intel Macs) then click on the OK button. Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Upon formatting completing quit DU to return to the installer. Install OS X. Afterwards you can restore your personal data files and reinstall your third-party software.
In the future never attempt to use any Windows disk utilities to fix or diagnose a Mac formatted drive.

Adobe Reader 8.0 has encountered a problem and needs to close. We are sorry for the inconvenience

Ver 8 installed fine but can't get it to launch from any application. Have tried going back to earlier versions (6.1,6.2,7) but the same problem occurs.
Same error message each time:
"Adobe Reader 8.0 has encountered a problem and needs to close. We are sorry for the inconvenience"
AppName: acrord32.exe AppVer: 8.0.0.456 ModName: acrord32.dll
ModVer: 8.0.0.456 Offset: 00020916
Tried every troubleshooting tip in the Support Knowledgebase to no avail.
Have been using Reader for years with never any problems and now I can't seem to get this fixed after numerous hours.
Any suggestions would be appreciated. Is there a free support line I can call or is it paid support only?
Thanks,
Dee

Like others my problem was Adobe Reader 8.1.2 died terribly and with a buggy stench with the following error:
AppName: acrord32.exe AppVer: 8.1.0.137 ModName: msvcr70.dll
ModVer: 7.0.9466.0 Offset: 000013d6
RESOLUTION ON XP SP2
1. Control Panel, Users
2. Create a new user account NewUser (for example)
3. Start, Log Off
4. Switch Users to the NewUser
5. Wait the mini eternity for new user to be set up.
6. Start Adobe Acrobat 8.1.2 and you will see a red splash screen along with some license updating things.
7. Adobe 8.1.2 now starts fine under NewUser
8. Switch back to your regular user name. Start, Log off, Switch Users
Now a note to Adobe. Do you folks really have to make this such a frickin pain to get working? Do you at Acrobat have any idea of how much time we users blow and how much of our lives pass by while we try to re-download and work with this product? You are directly responsible for a small slow down in the world economy by this. Get the hint.... create an 8.1.3 that omits the secret code steps above.
The only thing that kept my sanity during this were nice songs on channel 86 on SIRIUS. Thank you SIRIUS.
Thanks,
Jim

We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader. For which, We created and execute the below command line to call Adobe Reader and print the PDF on a

We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader. For which, We created and execute the below command line to call Adobe Reader and print the PDF on a printer."C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" /T "\\<Application Server>\Report\<TEST.PDF>" "<Printer Name>". Current Situation: The above command line parameter when executed is working as expected in a User's Workspace. When executed in a command line on the Application Server is working as expected. But, the same is not working while executing it from Deployed environment.Software being used: 1. Adobe 11.0 enterprise version. 2. Webshpere Application Server 8.5.5.2. Please let us know if there is a way to enable trace logs in Adobe Reader to further diagnose this issue.

This is the Acrobat.com forum. Your question will have a much better chance being addressed in the Acrobat SDK forum.

With ADOBE READER 10.1.2 I have problem to print 2-side of paper

With ADOBE READER 10.1.2 I have problem to print 2-side of paper. The same document(s) print correctly with option 1-side. With option 2-side it print only last page, aditionally without any adjustement, just cut a half of last line. Even I want to reinstall previous version (10.1.1) but I cannot to find it.

Dear Marcik565,
The same workflow is working just fine for us. Could you please send us the screenshot of the print dialog at your end?
Thanks,
Atul Agarwal
Adobe Systems

Using Maverick, error message: Adobe Reader could not open '***.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Receiving error message using current Maverick version: "Adobe Reader could not open '***.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).". Is fix the same as on previous OS versions?

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Server-side authentication for web services

I was hoping to use Azure's server-side authentication for a HTML/JS web app. Some things are a bit unclear. For example, if a new user authenticates via Facebook, I want to create an associated record on the server-side and associate extra data with the
user, irrespective of the service used to log in. If they log in again, I want the client to be able to get this extra data (eg preferences) from the server. On the back-end, I also want to be able to update particular fields of this record that the user cannot
change themselves. I know how to go about this in a plain Node.js backend, but not sure how some of these basic things map to using Azure's services.

Once the user logs in, you will have their information available to your server scripts. So one option is to use a custom API (or a Mobile Services Table) to insert/read/update the user data. You would protect this endpoint so that only logged-in users can
access it, and then access the
user object to obtain an ID an associate it in a table row. Lookups could be performed by similarly querying for the ID.
In terms of some fields being restricted, you could remove these from the update request itself.
Some pointers that might be helpful:
http://azure.microsoft.com/en-us/documentation/articles/mobile-services-html-get-started-data/
http://azure.microsoft.com/en-us/documentation/articles/mobile-services-html-call-custom-api/
http://azure.microsoft.com/en-us/documentation/articles/mobile-services-html-authorize-users-in-scripts/

Are there any costs for an adobe reader software distribution license ?

Are there any costs for an adobe reader software distribution license ?

No (except for the costs of having your legal team check the license). You do need to read the license carefully, you are making specific commitments and there are specific restrictions.

I tried to upgrade Reader and got a 1316 message. So I thought I would uninstall it and try a new clean download. Now I can't do anything. It is looking for Data\Adobe\reader 9.1.cab, Any suggestions?

I tried to upgrade Reader and got a 1316 message. So I thought I would uninstall it and try a new clean download. Now I can't do anything. It is looking for Data\Adobe\reader 9.1.cab, Any suggestions?

You may also not want to shout (large bold print) when you go to the Reader forum. It irritates a lot of folks and may distract from your question.

Fix zoom in adobe reader

I dont want to zoom with double click,because some times my stylus pen do double click by mistake, Can i make fix zoom in adobe reader?

The application auto-saves your input when you close the document. If you left the document, as you state, the notes/comments should have been saved and should have been visible the next time you opened the document with the Mobile Reader (note that if you are opening the document with another app such as Apple's built in PDF Viewer, things like notes/comments may not be visible). Also note that if you are doing an Open In... from another app (like Dropbox), the version of the document in Dropbox does not update; only the version of the document in the Mobile Reader is updated.
Would it be possible to send a video of the problem you are encountering to [email protected] so that we can try to help?

Is there a Multi-Language Dictionary ad-on for the Adobe Reader for Windows 8?

Is there a Multi-Language Dictionary ad-on for the Adobe Reader for Windows 8

Which product are you referring to? Adobe Reader Touch for Windows 8 (Windows Store app with "Modern" UI) or Adobe Reader XI (desktop app with classic UI)?
Adobe Reader Touch does not use any add-ons.
Adobe Reader XI Spelling Dictionary Pack can be downloaded from this page:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5510
If you have any other questions regarding Adobe Reader XI, please visit the Adobe Reader forum.

I was trying to set Adobe Reader 11 as default PDF viewer on my client PCs, Please help me this. My server is windows 2012 R2 and client PCs are Windows 8.1

I was trying to set Adobe Reader 11 as default PDF viewer on my client PCs, Please help me this. My server is windows 2012 R2 and client PCs are Windows 8.1

Hi Krisis,
I have found a forum where similar query was answered. Hope this helps.
http://www.loginvsi.com/forum/support-v4/857-adobe-reader-xi-not-set-as-default-pdf-viewer -in-server-2012-r2-rds
Regards,
Anoop

Adobe Reader 9.4.2 - PDFs won't open in IE 8 & IE 9

The recent Adobe Reader 9.4.2 is causing issues with PDFs opening in IE 8 and 9 browsers. Prior to this update our users have had no issues with opening PDFs generated by our website.
Our website generates USPS labels using Siberix ReportWriter software. We have not released any updates for at least a month. Again, before the release of Adobe Reader 9.4.2, there was no issues with our website's PDFs opening in IE browsers.
User System Specs:
Windows XP SP3 and Windows 7 Ultimate
Adobe Reader 9.4.2
Internet Explorer 8 - "File Download" window issue
Internet Explorer 9 - "File Download" window issue
Firefox 3.6.13 - No Issues
Chrome 9.0.597.98 (with Adobe Reader 9.4.2 plugin enabled and Chrome PDF Viewer disabled) - No Issues
The "File Download" window states the following (in addition to a Save and a Cancel button): "The file you are downloading cannot be opened by the default program. It is either corrupt or it has an incorrect file type. As a security precaution, it is recommended that you cancel the download. ..."
We have the following workarounds to address this issue with our customers, but they are not ideal:
Update to Adobe Reader X
Disable "Display PDF in browser" Reader option
Don't update Adobe Reader 9 to 9.4.2
Install other PDF Reading software.
Any solutions to this issue would be appriciated.
Thanks

We are experiencing the same problem, as I mentioned below. I did some research and experimentation, and have a ... workaround. It's not completely satisfactory, but we will go with it until we have a complete solution. Perhaps the following will help others and spur some research in the right direction.
First, a quick review. The problem does not occur with PDFs located on disk; it only occurs with direct streaming of PDF data. Let's also note that the problem does NOT occur with other browsers, e.g. FireFox. So ... technically the problem is not an Adobe Reader problem and we're all on the wrong forum.
My specialty is databases and I'm certainly no expert in this area, but from what I'm able to gather the problem is instead with how IE is recognizing and responding to the MIME type of the streamed data. We're all setting the contenttype to "application/pdf" (or similar) or we wouldn't even be here. But I'm concluding that something - some windows update - has changed the way IE on clients or (in my case) IIS on the server is handling that data stream. If any of you experiencing this issue have servers other than IIS, then the problem is on the client side, I'd say.
Aaaaaanyway, the following articles are old, but helped me:
http://forums.asp.net/p/1036628/1436084.aspx
http://www.techper.net/2008/02/27/4-ways-to-stream-pdf-and-some-tips/
To cut to the chase, the workaround we're going with for now is to add the following to the http response header (this is C#/ASP.NET code):
Response.AppendHeader("content-disposition", "attachment;filename=myfile.pdf");
That causes a popup dialog to appear asking the user to open or save the PDF, something that is familiar to most everyone. If the user asks to open the file, it appears in a browser window just as it did before this problem occurred. Again, this is a temporary solution, but at least the user can see the PDF data in a browser with one extra mouse click.
If an Adobe tech support person or anyone with more experience in this area knows the final solution, I'd LOVE to hear it. Please reply here or in email.
Thanks and good luck all.
BillyB

Adobe Reader want open - 'Adobe Reader 9.4 has encountered a problem and needs to close'

Hello,
Idesperatelly need a help with this. Adobe Reader simply can't open and I have over and over the same information 'Adobe Reader 9.4 has encountered a problem and needs to close.' Obviously there is error raport created for this problem and the help I have from Microsoft is absolutelly useless. I already uninstall all acrobate and adobe programs and install adobe reader again, but nothing change. Now I stuck with some different program as temporary solution and no solution for this problem. Please if anybody have idea how to solve it... Pls heeelp!!!!

After 3 uninstall's and 3re-installs for AR 9.4 and no solutions forthcoming from the AR tech's/personnel, I have decided to go with another PDF reader that seems to be working fine. Please remove me from your e-mail listing. I tried but not successful as I still receive mail from Adobe about problems not even related to mine. During my search at adobe, I found many users with the same problem but no fix available. You would think that a update correcting these product would be in order. So again, remove me from the AR e-mail list. TU

Adobe Reader will not open PDF in browser simple answer.

I just had this problem and was able to work through it with the help of tech support from TD Ameritrade. The fix is simple so read on. After uninstalling and reinstalling all things adobe and trying other recommendations on these forums I was stumped. I called my broker tech section since I couldn't open their reports and we identified what my specific problem was. For me, and I imagine some of you this will help and prevent a lot of wasted time.
Nothing was wrong with my Adobe Reader. My problem was that I have a 64 bit operating system and both of my default browsers were 64 bit browsers. I did not know my internet explorer default browser was the 64 bit one until the technician that assisted me informed me that a recent windows update made all 64 bit systems default to 64 bit internet explorer browsers. You cannot change that default by choosing between 64 bit and 32 bit, because you can only choose internet explorer. That explains why my attempts to open with a 32 bit browsers always failed. I also tried with Firefox thinking it was 32 bit and it failed as well. The technician informed me Firefox is a 64 bit browser and then it made sense. I guess the recent Adobe reader update caused a change that no longer allowed my 64 bit system and 64 bit browser to open PDF's through the browser. The technician who assisted me has a 64 bit system and only uses 64 bit browsers and can still open PDF's through those browsers. That confused us for a while until we realized he had his Adobe updater turned off and therefore had not been exposed yet to the update that originated my problems.
****ANSWER FOR MY PROBLEM*******The quick answer is use Google Chrome or some other 32 bit browser. If you set a 32 bit browser as your default, the PDF's will open. You cannot set Internet Explorer 32 bit browser as your default if you have a 64 bit system and also have 64 bit Internet Explorer. The windows update prevents you from doing it. At least that is my understanding.
The bottom line is I have the newest Adobe Reader on a 64 bit system and can open any web PDF with Google Chrome set as my default browser, because it is a 32 bit browser. The new Adobe Reader will not open PDF's with a 64 bit browser in Vista. A 64 bit system is fine as long as you use the 32 bit browser to open your PDF's in Vista. I hope this helps some avoid some headaches. I wish it had been posted when my problem first arose.
I think you can use a 64 bit browser in Windows 9 or later, but for Vista the above applies.

Yes I can create a short cut to internet exp. 32 bit on my desktop and I can even be using Internet expl. 32 bit, but when I try to open a PDF with adobe reader it won't work with internet exp. as my default browser b/c windows will always choose Internet exp. 64 bit which isn't supported yet by adobe reader. With google chrome as my default browser windows can't choose an unsupported 64 bit browser in its place b/c google chrome doesn't have a 64 bit version.
My post was for those people who may not have realized yet that windows would not ever choose Internet expl. 32 bit over Internet expl. 64 bit if both exist on their system. For them it is easiest to just choose a default browser that only has a 32 bit version.
If I understood your reply correctly, you were telling me how to create a shortcut to Internet exp. 32 bit on my desk top. However, having that shortcut on my desk top and opening my browser through it will not prevent the problem of windows choosing my Internet exp. 64 bit browser for pdf's I try to open from the web. Thank you for your response, but I think the problem that I have tried to explain does exist for many users and can only be fixed by using a 32 bit browser that is not Internet explorer as your default browser. At some point if windows fixes the update that always chooses Internet expl. 64 bit over Internet expl. 32 bit, then this will all be irrelevant.
Thanks
Sent from my iPod

FYI: Server-side fix for IE / Adobe Reader 10.1.2 PDF embed problem

Similar Messages

Maybe you are looking for