Galaxy s5 signal strength never full?

why is it that in new York city i cant get full signal bars ? literally i only get 3 bars maximum in all places that im at. does it have to do anything with it being gsm ?

emanbass
Which Android version are you currently using?
My mother has a Note II, and she stated this morning that she received an update that took about 13 minutes to download yesterday. An update that took at long on broadband, I'm assuming was KitKat 4.4.2. She said that since the update, her "service has been worse". Granted, it's only been a day, but when a non-tech savvy 60 year old states that her phone updated, and she noticed a degradation of service, chances are, it's actually happened. (Not to mention, after checking her version, it is KitKat 4.4.2.)

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