Games: Troubleshooting

I'm having some technical problems getting the game, Vortex (Only playable on the 5th gen. iPod) but I keep recieving this error message: This game cannot be played. Connect your iPod to Itunes and reinstall the game.
After initially downloading the game, I do recieve the game icon on my iTunes, but I am unable to drag the game onto my iPod. Syncing it seemed to have worked, because the file made it onto my iPod, but whenever I try to play, I recive the above message.
Anyways, I'm positive I have the right iPod. (iPod video 30GB from late 2006) I just hope someone can clear things up for me.
Message was edited by: SquirreldemonMint

If re-syncing does not work, then the only way to fix this is to restore your iPod, and sync everything again. This will certainly fix the issue.

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Please help, I don't know WHAT is wrong......... (games troubleshooting)

OK, so one night I was playing the game Lode Runner, Bejeweled, and Pacman. It was fully charged. I played until 10% was left. Then, I set it on my iHome. The next night, I can't get the game to fit the screen. Like a 1/2 in. from the left if you have the click wheel in your right hand. I turned it off for 24 hours and that didn't work. I need your help. Only the games I bought do that. Not the others, just those. Please help.

I got it fixed, so if it ever happens to you, restore your iPod at the iPod page under Summary.

I can't sync calenders successfully

Please help. I can't sync calenders successfully. I'm using Outlook on XP and syncing to iPhone via USB with no problems. Now have a lovely shiny new i Pad and am trying to sync that with the i phone over i Cloud. I seem to be ending up with either multiple calenders, or some showing on one device and not the other.
It is proving extremely frustrating!
I would like just on calenders synced over the three devices. I don't need one called calender and another called work etc etc.
Any input gratefully received..

Hi burro!
What exactly appears to be happening when you try syncing games to your iPod?
Do you get any error messages? If so, please quote what it says, and when it happens.
As a basic iPod-game-syncing troubleshooting step, is your iPod a Fifth Generation iPod? If it is not, then sorry, it won't be able to play these games from the iTunes Store.
If you're not sure about your iPod model, see if this article helps you determine that:
Identifying iPod models
If you do have a Fifth Gen, then is its firmware upgraded to at least 1.2? (Preferrably, you would want the iPod's firmware to be updated to 1.2.1, which is the latest version, since that update fixed some problems that 1.2 brought on).
Also, if you are getting a message that says something like "you are not authorized to transfer games", then you'll need to authorize your computer.
To do that, from the "Store" menu in iTunes, click on "Authorize computer...", and follow the steps from there.
For general iPod games troubleshooting, see this article:
Troubleshooting iPod games
-Kylene

Where can I find the new firmware update?

Hi there, I have bought some months ago a 60 GB Ipod video. I cannot find a firmware update and I cannot update the software to version 1.2. I found no Information on the apple website about using the 5th generation ipod 60 GB with games. Can me someone help and answer the question why I cant find any updates for a video I pod 60 GB?
Thanks

with itunes 7.0.0.70, the ipod updater is no longer a separate standalone application. for the new techniques for updating firmware using itunes, see:
Updating iPod
here's the Knowledge Base documents i know of as of today about games:
Frequently Asked Questions (FAQ) for iPod Games
Troubleshooting iPod Games
iPod: Ignoring battery warnings could result in loss of saved game and high score
lots of information is being updated in the knowledge base on a daily (sometimes hourly) basis. to keep track of information as it comes to hand, perhaps try keeping an eye on this document:
Articles modified in last 7 days
(refresh the page regularly if it seems like a lot of articles are showing up on any given day.)

I can't Sync my Motorola i9 IDEN

I am sorry about my terrible english. I am a brazilian and I am looking for some help.
Anybody knows how can I sync my contacts (addressBook Mac OS 10.6.3) with this cell phone model?
Many thanks,
Luiz

Hi burro!
What exactly appears to be happening when you try syncing games to your iPod?
Do you get any error messages? If so, please quote what it says, and when it happens.
As a basic iPod-game-syncing troubleshooting step, is your iPod a Fifth Generation iPod? If it is not, then sorry, it won't be able to play these games from the iTunes Store.
If you're not sure about your iPod model, see if this article helps you determine that:
Identifying iPod models
If you do have a Fifth Gen, then is its firmware upgraded to at least 1.2? (Preferrably, you would want the iPod's firmware to be updated to 1.2.1, which is the latest version, since that update fixed some problems that 1.2 brought on).
Also, if you are getting a message that says something like "you are not authorized to transfer games", then you'll need to authorize your computer.
To do that, from the "Store" menu in iTunes, click on "Authorize computer...", and follow the steps from there.
For general iPod games troubleshooting, see this article:
Troubleshooting iPod games
-Kylene

New and need help....pages, PDFs and hyperlinks

Is it possible to create a document in pages with hyperlinks to an email address and a website, and send it out via email and RETAIN those hyperlinks.
I will buy any app required, but trying to do this 100% from my iPad rather than sending it to a Mac and going into Adobe Acrobat to re-assign the pdfs.
(if that's even the right way to do it...:)
Don't think there is a ipad acrobat app right?
Thanks all....

If not a memory issue, check out these game-troubleshooting links............
Warcraft III troubleshooting guide;
http://www.opentechsupport.net/forums/archive/topic/8740-1.html
HL2 troubleshooting
http://www.bluesnews.com/cgi-bin/board.pl?action=viewthread&threadid=52986
http://www.ferrago.com/portal/cluster/71414
http://www.halflife2.net/forums/
http://support2.vugames.com/hl2/search.aspx

I can't log in to game centre but I can log into iTunes. I recently changed my password. I checked the troubleshooter and am getting the message regarding server error but how do I fix this? It doesn't specify this in that article. I don't have firewalls

I can't log in to game centre but I can log into iTunes. I recently changed my password. I checked the troubleshooter and am getting the message regarding server error but how do I fix this? It doesn't specify this in that article. I don't have firewalls

Hello sadiepix,
The following article details several things that can be done to quell iTunes' constant need for authorization.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Allen

Games on my iPod Touch 4th generation are crashing too frequently in spite of following troubleshooting advise. Help, please?

I have 5 different games from Glu developers. All 5 of them crash at some point or the other during usage. I have followed troubleshooting advise from their respective websites yet continue to face the same problem. Any help, please?

Have you tried:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Troubleshooting in my game center

hi, i have iphone 4s and im having problems in my game center .. in the past i was having problems staying signed in in my apple id account and connected to game center, then this problem was gone, but later after that i couldnt open many online games that are listed in my game center , i closed them and re open again but nothing happend , restarted my iphone many times also nothing happened , updated ios 7.0.6 to ios 7.1 also nothing happens.. sign out of my apple id in game center,apple store, facetime, etc.. and signed again nothing happens , i deleted some games and re downloaded it again, open them from homescreen and nothing happens again, when i go to game center and trying to entre my games list .. the page open and the loading circle shows and remains like that for along time without showing the games list, also same for my friends list in game center, when i go to my profile name to try to change it the page stalls or i cant press done neither the cancel buton so i have to exit by going to homescreen and close the game center and open it again .. i cant open some games but i can still recieve some notifications from few of them when i got attacked like in strategic games . i lost my game account in one of the games that i spent alot of my time and some money on and i was one of the leaders in leader board in it around the world !
i tried many solution .. but nothing works .. im getting frustrated hehe .. please help .. need your advices and info
note: my iphone was used when i bought it .. and i havent changed my apple id that i created it since i bought it a year and half ago maybe more

My game center does the same after every poweroff. I dont charge my ipad online, i shut it down and then plug it in. And after full charge, I power on the ipad, and whoola, my game center and related games are not working!! I googled for solutions, even official solution was "resetting my settings after a full backup", I did full backup, and reset my settings and yes, Game Center worked. But a few days letter, after full poweroff-charge-power on cycle it happened again. I did not want to reset my settings every time, it's too frustrating for me because I love my settings in all computers and devices I use. (I have a windows 7 installation that's always been upgraded since it's first windows 98 installation, never been formatted!!!, i hate formatting my own computer, i love customization and automation)
So i decided to try other things at own, and at first I tried changing date-time settings. After playing a few minutes it worked again. Now after every game center I change date settings and power off, after power on game center works, no resetting. I tired this on other peoples ipads and iphones and it worked all the time.
Here's the solution explained:
1) Open Settings-General-Date, touch to turn off automatic clock setting, and take the date back a few days, for example if it's March 20, set it as March 18. you dont need to change time.
2) Power off your device (by pushing and waiting power button on side)
3) Power on again
4) Open Game Center, or Settings-Game Center, and wait for a few seconds, if it warns for "correcting your date/time" do not correct it before seeing Game Center open.
5) if Game Center opens unsigned, correct your date settings and then sign in.
you may need to close some games and game center before step 2 (buy opening multitasking menu and sliding apps up)

TS1368 "Cannot connect to the ITunes store" Trying to purchase through an app (Game Of War) and have received this error for the past three days. I can still purchase music through ITunes and I have read Apple's article on troubleshooting and none of th

Tried everything on Apples list for this issue with no luck. Any suggestions?

Ok I got it fixt.
Go to: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/72/wa/directCallLandi ngIndex?wosid=tRtVd4bx348XlzN7Je9tb0&localang=en_US
Manage account, and resend your verification email..
Hope it helps.

I can't get Flash to work with Pogo games. Troubleshooting advise didn't help?

l

You don't specify an OS or browser, but based on everywhere I've seen this, I can pretty well surmise that you're using either Windows 7, 8, or 8.1 and Internet Explorer 11.
Your problems come from the abomination Microsoft calls a browser---Internet Exploder 11.
IE has always been the problem child of browsers, but 11 has got to be the biggest pile of garbage to come out of Redmond, WA since Vista. They rewrote the "User-Agent Strings", which websites use to identify the browser and provide the proper content for it, like ActiveX specific things. Some sites now ID it as Gecko (Firefox) while others ID it as Webkit (Chrome or Safari). Problem is, that when the content is adjusted for those User-Agent Strings, it REQUIRES the appropriate browser engine, which IE doesn't have (IE uses a Trident engine). EVERYTHING falls apart after that.
So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using a different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

It hangs when playing games

My system is Windows 7 - 64 bit operating system
I've used Firefox for many many years and always praised it compared to EI. I am afraid I wont be able to praise it much more. It stinks. It hangs mostly when I am playing games or looking at pictures or videos. Its worse when on Facebook but also happens on other web site. I did all the troubleshooting, updates, remove old versions and re install, disable add ons all and all Its driving me insane. Can you solve the problem with a new versionof Firefox or do we have to flush the darn browser for good.
Thank you

anyone has a solution until a new version comes out?

MSI Neo2 K8N Platinum - Freezing Issue during games

First off greetings to everyone on these forums...
I purchased the MSI Neo2 K8N Platinum motherboard from NewEgg back at the end of March to compliment the AMD 64 "Winchester" processor that I also purchased at that time to replace a slightly older AMD XP "Barton" system that was using the Abit NF7-S motherboard. For the past month I have been fighting an unusual and highly irritating issue that I have noticed during game play and have tried everything that I know of and more in an attempt to remedy this issue, but to no avail. This is the general background of the situation and now I will descibe in greater detail as to what this issue I am referring to is and the symptoms of this issue and some of the various methods used to remedy this issue.
The issue is that while play a game the system experiences a short 5-10 second freeze during the game randomly, but usually several times an hour. During this freezing the sound would loop and as suddenly as the freeze occurs it would cease and the game would continue on as if nothing happened. However, sometimes this would result in the system freezing outright after this short 5-10 second freeze... but it does not feel like a total system freeze, but rather a video freeze as the sound continues and I still have keyboard control... but this does require me to force a manual reboot of the machine itself. I have scowered the internet and various forums in an attempt to find what the issue was and use various methods to remedy this issue, but so far nothing has worked in my favor... but it does seem like this issue has been plaguing other users with the MSI Neo2 Platinum motherboard. Below are some of the methods that I have used in an attempt to solve this issue:
*Default Clock for CPU/Memory/GPU; Over/Under Clock for CPU/Memory/GPU
*Increased voltages to CPU VID, AGP, and Memory
*Disabled/Enabled AGP Fast Writes
*Increased AGP Aperture from 64MB to 512MB
*Enabled/Disabled ATI/nVidia Speedup option in BIOS
*Forced AGP clock lock to 66-67mhz
*Relaxed/Aggressive memory timings
*APIC enabled/disabled
*Gate A20 turbo/normal
*Disabled all unneeded onboard components (Realtek NIC, Sound, SATA)
*Disabled nVidia MAC and attempted to use 3Com Gigabit PCI card instead
*Swapped HDD Cables
*Tried PCI Sound Card (SB Audigy2 ZS Gamer) in PCI Slots 3/4
*Tried video drivers from 71.89 Official to 76.45 beta modified drivers
*Tried 5.10 official nForce drivers to remixed 7.02 nForce drivers (5.10 drivers uses 4.36 GART, higher drivers uses the 4.40 GART)
*Applied all the latest updates from Windows Update Website
*Reinstalled Operating System (Windows XP SP2) 5 different times clean with various settings (APIC on/off, etc...) and different drivers.
*Installed Audio Card (SB Audigy2 ZS Gamer) with older and the latest drivers available from Creative's website
*Replaced PSU (Previously was a Thermaltake 420watt PSU, 18A +12v) with a OCZ Modstream 520watt PSU (28A +12v)
*Video card is KNOWN working from previous build (AMD XP 3000, Abit NF7-S)
*Hard Drive is KNOWN working from previous build
*CD/DVD-ROM drive is kNOWN working from previous build
*Heat is not an issue... all components temperature is well below rated level, the only unknown is the chipset temperature (it has a active heatsink and seems to not be hot to the touch, applied AS5 to it anyway)
*Used latency tweak to the video card
*Used Rivatuner to force constant performance level
*Tweaked BIOS to force even clock rates and forced 1.4v to the GPU Core
*Used original GPU BIOS
*Used MSI Neo2 K8N Bios 1.4 - 1.8 and modified BIOS 1.8
*No background applications are running (not even antivirus)
*Used application to force maximum refresh rates for my monitor
*Memory passed MemTest86+ for over 24 hours
*System passed Prime95 and SuperPi for over 24 hours
*System seems stable in all non gaming related applications
*Checked through various troubleshooting procedures
*Disabled SBDRVDET.EXE using MSCONFIG
*There are no IRQ conflicts outside of PCI system management sharing IRQ11 with the NIC and USB... in APIC there are no IRQ conflicts what so ever. Regardless neither method worked
*Installed AMD 64 drivers from AMD
*Disabled DEP in boot.ini
*...and many other various tweaks and modifications.
System Specifications
CPU - AMD 64 3200+ "Winchester", using Thermaltake Silentboost K8 and AS5
Motherboard - MSI Neo2 K8N Platinum (nForce3 250GB Ultra) - Using Bios version 1.8
Memory - 2X 512MB Corsair XMS TwinX1024-3200C2PT (2 Modules, Memory Slots 1 and 2 used)
Audio - Sound Blaster Audigy2 ZS (PCI Slot 3 used)
NIC - Onboard nVidia MAC, Disabled Realtek NIC
Video - XFX Geforce 6800NU 128MB AGP (BIOS Rev 1) - NV Silencer 5 and AS5
Case - Thermaltake Damier Series 5000
PSU - OCZ Modstream 520watt (28A +12v rail)
HDD - Western Digital 1200JB 7200rpm IDE
DVD-ROM - Lite-On 16X DVD-ROM
Floppy - Mitsumi 1.44MB 3.25"
OS - Windows XP SP2/DirectX 9c
I have been fighting this issue for well over a month now and I am frankly nearly out of ideas, this does not necessarly prevent me from playing games, but this does interfere with the games I do play (especially online games). I do demand absolute stability from the games that I play and this issue only began AFTER I upgraded to the new motherboard, processor, and memory. The only thing I have not tried is something that I do not have access in attempting on this motherboard, and that is increasing the voltage to the chipset.
Here is my theory on what is going on is that I believe is there is a fault with the chipset on this motherboard and this is manifesting itself while I am playing various games on this system. Of course I would like to try increasing the voltage to the chipset as that would increase stability, but there is no option in BIOS to increase the chipset voltage like the previous motherboard I had (Abit NF7-S). It is possible that either a) the chipset is at fault and is causing me this issue or b) the chipset is not recieving enough voltage.
My question to the rest of you is this, what do you think the problem is and what ideas do you have that I may try that I have not tried yet. Additionally if there is nothing else that I may try should I attempt to RMA this motherboard and will that help, and is there any other versions of this motherboard that I should be aware of. I would appreciate any response from a MSI representative and any comments from those that may have positive suggestions for my issue. Thank you in advance for your time and any help that you may be able to render.
The GameMaster...
*EDIT* Added additional methods attempted... (there was a lot... so I did not remember everything that I have tried)

Quote from: dacull on 25-May-05, 16:06:33
Does it only happen in online games, or can it happen in all games? One thing to make sure of is to turn off CRC checksum offload in your NVidia MAC properties (everyone do this, it is incorrectly calculating checksums which leads to servers ignoring your packets). However as you have tried a different network card you can discount this theory.
For me it looks like the biggest culrpit is your 6800NU, i have read alot of bad things about the NU and you have a low bios revision there, just because it worked well against your old chipset doesnt mean it will work well against your current chipset. Sounds like a BIOS fix is needed as some timing is out somewhere.
Ensure Spread Spectrum is off (and as you have already pointed out Fast writes, ATI NV Speedup) and your card is running at default clock.
As a test beg/borrow/steal another graphics card (preferably nvidia) and see how it goes so you can narrow in on your video card.
It is not just one game, but it is more prodominate in certain games than others... the game in question here is Planetside... though I stuck a demo of Unreal Tournament 2004 on a loop bot match and it seemed to have locked up after 4 hours (not sure how many times it experienced that 5-10 freeze as I went to bed). As for the video card it was KNOWN working from a previous build in those same games (Previous build was a AMDXP3000 and a Abit NF7-S nForce2 motherboard). The only components different in this build is the AMD64, the MSI Neo2 K8N, 2 new sticks of Corsair XMS to replace the Corsair ValueSelects, and the SB Audigy2 as I would never use a software codec audio solution. Spread Spectrum is LOCKED in BIOS and disabled... ATI/nVidia speed up was disabled from the start... and I tried the Video Card at default clock, over clocked, as well as under clocked and the same issue resulted... as I said before it is NOT the video card.
There are two other things I could try is use my old Geforce4ti 4200 and see what happens... or even try out WindowsXP 64-bit edition as someone earlier suggested. I wish I could find a new BIOS for my XFX 6800NU, but there there is only the revision 1 BIOS that I was able to find. The mystery continues...
The GameMaster...

GEforce4 Game lockup

Having some problems with my new Video Card.
System Specs are:
CPU= P4 2.4GZ 800FSB
MOBO= MSI 865PE Neo2
VIDEO= GEForce4 TI 4200 8XAGP 128DRAM (IRQ:16)
PSU= 3.3:28A 5:30A
HDD= WD 80GB 8MB Cache
RAM= 1024 (2*512) MB 333DDR LG 16*DVD 48*CDRW combo
Floppy= 3 1\4
Sound Card= integrated 3D sound (on MOBO)
Ethernet= integrated Ethernet (on MOBO)
Ethernet2= DLINK DFE-538TX Ethernet
CDROM= LG 16* DVD/48* CDRW combo
OS= XPPro
Video Drivers= Ones that came with sytem, NVIDIA, not sure what version)
I think that's all, if you need more let me know.
So I just bought 2 of these systems, and have been having game lock-ups since the start. Clean install of everything. Had the newest Detonator Drivers before, but just reformatted and haven't installed them yet. Games that freezes occur are UT2003, and Neverwinter Nights. I tried to run the 3DMark2001 SE (to make sure it was a video card issue), made it to test 4, at wich time I locked up. Everything else is running fine. I think the PSU is good enough, but all the previous posts lead me to believe that this may be the problem. I need to be able to run D3D for MAYA4.5, so this is a major set back.
Any help is greatly appreciated.....

First off, thank you everyone who took time to help me out with my problems. Everything is working now, after much troubleshooting and fiddling. Now I will do my part and share what I can with you.
My system specs are as above, but I\'ve replaced my PSU with
a Startech 450Watt PSU. The output combined is 240W. Part number is ATXPOW450PRO.
Other things I did include:
Moved my RAM around, instead of using DIMM 1 & 3, I switched to 2 & 4.
Moved my ethernet card to a different slot. Wasn\'t causing any problems, but figured I'd do it just in case.
This one is wierd, but. . .Norton Internet Security was causing some problems for me. As I said in last message, I was getting audible noises from PC. Wasn\'t getting them on the other one, and the only difference was Norton, so I uninstalled it. Problem resolved.
Installed latest Detonator drivers.
Left DirectX at 8.1
After doing these adjustments I\'ve been able to run 3DMark 5 times in a row with steady results. My averages are actually higher than those posted for my system!
I'm now going to put this PC through some abuse with UT2003 and see if it can hold up. Once again, thank you everybody who has helped me (Wonk, Rob, Twisted(and others, I got alot of information from other posts)), and I hope this helps others with simlar problems. Now I just gotta find an alternate firewall to try use. . .

IPhone 5s no call/text sounds work. Game sounds done work either. Only sound that works are music and videos

the call/text sounds don't work. Neither do sounds coming from the games I play(clash of clan) or other apps I use such as snapchat/vine. the sounds only When I play music/videos

Hi there Prideleader,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
Turn your iOS device off and on (restart) and reset
-Griff W.

Games: Troubleshooting

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