Generate Workflow / Case on CRM Updates by logged in users

Question

I have a secured member based site where the members can update their personal profile details via a CRM update form. What I want is the ability to generate a workflow and case against that member anytime they UPDATE their CRM details directing the workflow back to the administartion staff for further actioning.
Now I know we can't attach workflows and cases to a CRM update form but I do know that by creating a hidden form within the same page I could pass the basic member details across t that form which in itself would hav a case and workflow attached - this would at least enable the administration staff to get notification that the they need to follow up on a member updating their details.
My problem is that I do not know how to actually achieve this. Can someone point me in the right direction understanding I am "technially challenged" when it come to javascript so don't assume anything there.
Thanking you... Greg

Answer 1

I have tried to follow your advice Alex but in fact the link in the KB you gave for JSON submit didn't work. I set up both forms in a test page (http://adaq.topleftdesigns.com.au/members/aatest-update-member-profile.html) being vsible so I might test whether each form worked. The 2nd form which is using the JSON option didn't as instaed of displaying the message box i instead had the system opened a page showing the following text:
"{"FormProcessV2Response": { "success": true, "entityId": "17487463", "objectTypeId": "Cases", "objectId": "4116339", "message": "<table class=\"tabledefault\"><tr><td id=\"title\"><strong>Summary of web form submission:<\/strong><br\/><!-- IP Address: 122.149.129.64 --><\/td><\/tr><tr><td id=\"name\"><strong>Your Name<\/strong><br\/>Greg Tomkins<\/td><\/tr><tr><td id=\"email\"><strong>Email Address<\/strong><br\/><a href=\"mailto:[email protected]\">[email protected]<\/a><\/td><\/tr><tr><td id=\"casenumber\"><strong>Case Number<\/strong><br\/>4116339<\/td><\/tr><tr><td id=\"username\"><strong>Username<\/strong><br\/>Your record has an existing username. This will be emailed to you. [gregt] - has been ignored.<\/td><\/tr><tr><td id=\"customfields\"><table class=\"tabledefault\"><\/table><\/td><\/tr><\/table>" }}"
I in fact found these other references to JSON form submits which got me part the way to my result.
a)  Submitting standard web forms with Ajax and JSON (BC Demo) http://demo.businesscatalyst.com/json-form (using the code in this demo example my 2nd form submitted correctly)
b) Submitting standard web forms with Ajax and JSON
with each giving slightly different info.
I have now got each form submitting correctly individually and I set up a link to submit both forms but this is where I come unstuck. Clicking the link (SUBMIT BOTH) does nothing at all. The link has id="submitEverything" and I have set the following script. Can you point out where I have it wrong?
<script>
$(document).ready(function() {
        $("#submitEverything").click(function(){
        $("#profile-update").jqsub();
        $("#crm-update").submit();
         return false;
</script>
I am also wondering will the above still perform the validation checks on the first form?
Tahnking you... Greg