Genius switched on but the symbol not showing on selected album in the iPod so unable to create a genius play list. This has only happened since last Apple update.

Have tried all avenues to try and rectify this problem and is getting very annoying. In the past it has stopped me from creating a list stating not enough songs matching which i find odd seeing i have over 2,500 on my iPod.

Dear Customer,
As you can see, your pre-requisite checks are failing because you are not on supported OS version.
Please verify supported OS from SRSP guide (If you are on prior Siebel version 8.1.1.8) or Certification tab for all siebel versions from 8.1.1.9.
I hope it helps.
Best Regards,
Chetan

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you have two kickers in there.
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Thank you for your prompt reply.
I think you have identified the problem straight away, well done!
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Hello, Taffy12gwen.
Thank you for visiting Apple Support Communities.
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http://support.apple.com/kb/ts3899
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@chritina9,
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JohnB_VZW
Follow us on Twitter @VZWSupport

Genius switched on but the symbol not showing on selected album in the iPod so unable to create a genius play list. This has only happened since last Apple update.

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