Getting Adobe sign-in prompts and ads when opening photoshop
I've just started getting PS CS6 sign-in prompts when opening PS after booting up and have now had this ad. Here's a DropBox link to a screenshot:
https://dl.dropboxusercontent.com/u/40828105/Photoshop%20Trial%20Screenshot.jpg
Please can you tell me why this is happening and how I can stop it?
I also wanted to say, thanks so much Adobe for a truly wonderful programme without which I could not enjoy my hobbies.
Alex
In that case try using Adobe Cleaner to clear out Adobe Products and then re-install and activate CS6 Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
The pop-up shows that your CS6 install is for some reason running as trial install but menu Help does not have an Activate or Deactivate item available so you Photoshop install is not activated and can not be activated.
If a Photoshop install is Activated then the Help>DeActivate Item would not be grayed out... However if a Photoshop install is not Activated there should be a Help>Activate or a Help>Sign In item. A Help>grayed out Deactivate item should not be in there...
When Photoshop is installed as trial software Adobe does pop up ads for Photoshop these days the cloud. The pop usually includes how many days are left in the trial install. Since your pop-up does not include days left I assumed the trial period was over.
Running a malware scan is a good idea....
What version of CS6 does Help>About Photoshop show? Windows should show version 13.0.1.3 and Mac should show version 13.0.6
The subscription version of CS6 is version 13.1.2 which you should not have installed...
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