Getting HTTP 500 Error When Trying To Authenticate Against LDAP Server (Active Directory)

Hello,
I am currently facing an issue when I try and use LDAP authentication in my Apex application as I am getting a HTTP 500 Internal Server Error message. For my authentication scheme I have used the pre-configured option of how to connect to an LDAP server and in my development environment this seems to be working fine but now I have deployed my application to our staging environment and I am getting the error. If I switch to the Application Express Authentication scheme then I don't get the error.
I've had a look at the log file on the server and I see I am getting this error:
[#|2015-03-31T16:19:11.254+0100|SEVERE|glassfish3.1.2|null|_ThreadID=21;_ThreadName=Thread-2;|JDBCException [kind=UNAVAILABLE]
    at oracle.dbtools.common.jdbc.JDBCException.wrap(JDBCException.java:99)
    at oracle.dbtools.common.config.db.DatabaseConfig.getConnection(DatabaseConfig.java:81)
    at oracle.dbtools.common.jdbc.ora.OraPrincipal.connection(OraPrincipal.java:69)
    at oracle.dbtools.apex.ModApexContext.getConnection(ModApexContext.java:372)
    at oracle.dbtools.apex.OWA.getStatement(OWA.java:536)
    at oracle.dbtools.apex.OWA.init(OWA.java:308)
    at oracle.dbtools.apex.ModApex.doPost(ModApex.java:138)
    at oracle.dbtools.apex.ModApex.service(ModApex.java:303)
    at oracle.dbtools.rt.web.HttpEndpointBase.modApex(HttpEndpointBase.java:347)
    at oracle.dbtools.rt.web.HttpEndpointBase.service(HttpEndpointBase.java:130)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:770)
    at org.apache.catalina.core.StandardWrapper.service(StandardWrapper.java:1550)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:281)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
    at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:655)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:595)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:161)
    at org.apache.catalina.connector.CoyoteAdapter.doService(CoyoteAdapter.java:331)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:231)
    at com.sun.enterprise.v3.services.impl.ContainerMapper$AdapterCallable.call(ContainerMapper.java:317)
    at com.sun.enterprise.v3.services.impl.ContainerMapper.service(ContainerMapper.java:195)
    at com.sun.grizzly.http.ProcessorTask.invokeAdapter(ProcessorTask.java:860)
    at com.sun.grizzly.http.ProcessorTask.doProcess(ProcessorTask.java:757)
    at com.sun.grizzly.http.ProcessorTask.process(ProcessorTask.java:1056)
    at com.sun.grizzly.http.DefaultProtocolFilter.execute(DefaultProtocolFilter.java:229)
    at com.sun.grizzly.DefaultProtocolChain.executeProtocolFilter(DefaultProtocolChain.java:137)
    at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:104)
    at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:90)
    at com.sun.grizzly.http.HttpProtocolChain.execute(HttpProtocolChain.java:79)
    at com.sun.grizzly.ProtocolChainContextTask.doCall(ProtocolChainContextTask.java:54)
    at com.sun.grizzly.SelectionKeyContextTask.call(SelectionKeyContextTask.java:59)
    at com.sun.grizzly.ContextTask.run(ContextTask.java:71)
    at com.sun.grizzly.util.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:532)
    at com.sun.grizzly.util.AbstractThreadPool$Worker.run(AbstractThreadPool.java:513)
    at java.lang.Thread.run(Thread.java:662)
Caused by: java.sql.SQLException: Exception occurred while getting connection: oracle.ucp.UniversalConnectionPoolException: All connections in the Universal Connection Pool are in use
    at oracle.ucp.util.UCPErrorHandler.newSQLException(UCPErrorHandler.java:488)
    at oracle.ucp.util.UCPErrorHandler.throwSQLException(UCPErrorHandler.java:163)
    at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:928)
    at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:863)
    at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:855)
    at oracle.dbtools.common.config.db.DatabaseConfig.getConnection(DatabaseConfig.java:71)
    ... 33 more
Caused by: oracle.ucp.UniversalConnectionPoolException: All connections in the Universal Connection Pool are in use
    at oracle.ucp.util.UCPErrorHandler.newUniversalConnectionPoolException(UCPErrorHandler.java:368)
    at oracle.ucp.util.UCPErrorHandler.throwUniversalConnectionPoolException(UCPErrorHandler.java:49)
    at oracle.ucp.util.UCPErrorHandler.throwUniversalConnectionPoolException(UCPErrorHandler.java:80)
    at oracle.ucp.util.UCPErrorHandler.throwUniversalConnectionPoolException(UCPErrorHandler.java:131)
    at oracle.ucp.common.UniversalConnectionPoolImpl.borrowConnectionWithoutCountingRequests(UniversalConnectionPoolImpl.java:279)
    at oracle.ucp.common.UniversalConnectionPoolImpl.borrowConnection(UniversalConnectionPoolImpl.java:142)
    at oracle.ucp.jdbc.JDBCConnectionPool.borrowConnection(JDBCConnectionPool.java:157)
    at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:916)
    ... 36 more
So it seems that every time I try and use LDAP I hit this error. Also after awhile I have to re-start the Apex Listener for that domain. I have came across this thread: LDAP Authentication Question but I am not sure if the user got the problem solved or not.
Our infrastructure is as follows:
Database: Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit
Apex Listener: 2.0.3.221.10.13
GlassFish Server Open Source Edition 3.1.2.2 (build 5)
If anybody has any idea what is causing this that would be great.
Cheers,
Paul.

Hi Colm,
Thanks for getting back to me on this. I have downloaded and created a new ORDS server with 2.0.10 and while I don't get the error:
Exception occurred while getting connection: oracle.ucp.UniversalConnectionPoolException: All connections in the Universal Connection Pool are in use 
I am now getting the following (I have turned on the logging)
No more data to read from socket java.sql.SQLRecoverableException: No more data to read from socket
at oracle.jdbc.driver.T4CMAREngine.unmarshalUB1(T4CMAREngine.java:1157) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:345)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:223) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:531)
at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:205)
at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1043)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1336)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3612)
at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3713)
at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:4755)
at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1378)
at sun.reflect.GeneratedMethodAccessor1991.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.ucp.jdbc.proxy.StatementProxyFactory.invoke(StatementProxyFactory.java:230)
at oracle.ucp.jdbc.proxy.PreparedStatementProxyFactory.invoke(PreparedStatementProxyFactory.java:124)
at oracle.ucp.jdbc.proxy.CallableStatementProxyFactory.invoke(CallableStatementProxyFactory.java:101)
at $Proxy432.execute(Unknown Source) at oracle.dbtools.apex.OWA.execute(OWA.java:145)
at oracle.dbtools.apex.ModApex.handleRequest(ModApex.java:201)
at oracle.dbtools.apex.ModApex.doPost(ModApex.java:152)
at oracle.dbtools.apex.ModApex.service(ModApex.java:303)
at oracle.dbtools.rt.web.HttpEndpointBase.modApex(HttpEndpointBase.java:350)
at oracle.dbtools.rt.web.HttpEndpointBase.service(HttpEndpointBase.java:132)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:770)
at org.apache.catalina.core.StandardWrapper.service(StandardWrapper.java:1550)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:281)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:655)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:595)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:161)
at org.apache.catalina.connector.CoyoteAdapter.doService(CoyoteAdapter.java:331)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:231)
at com.sun.enterprise.v3.services.impl.ContainerMapper$AdapterCallable.call(ContainerMapper.java:317)
at com.sun.enterprise.v3.services.impl.ContainerMapper.service(ContainerMapper.java:195)
at com.sun.grizzly.http.ProcessorTask.invokeAdapter(ProcessorTask.java:860)
at com.sun.grizzly.http.ProcessorTask.doProcess(ProcessorTask.java:757)
at com.sun.grizzly.http.ProcessorTask.process(ProcessorTask.java:1056)
at com.sun.grizzly.http.DefaultProtocolFilter.execute(DefaultProtocolFilter.java:229)
at com.sun.grizzly.DefaultProtocolChain.executeProtocolFilter(DefaultProtocolChain.java:137)
at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:104)
at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:90)
at com.sun.grizzly.http.HttpProtocolChain.execute(HttpProtocolChain.java:79)
at com.sun.grizzly.ProtocolChainContextTask.doCall(ProtocolChainContextTask.java:54)
at com.sun.grizzly.SelectionKeyContextTask.call(SelectionKeyContextTask.java:59)
at com.sun.grizzly.ContextTask.run(ContextTask.java:71)
at com.sun.grizzly.util.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:532)
at com.sun.grizzly.util.AbstractThreadPool$Worker.run(AbstractThreadPool.java:513)
at java.lang.Thread.run(Thread.java:662)    
I cant see anything glaring that is causing this. I have also increased the Minimum Connections to 30 and Maximum Connections to 100 with the administration part of Configuring ORDS via SQL Developer and it still has no desired effect.
The application works fine in our Development and Testing Environment but since I have ported it over to our production instance I am unable to log into it using my Active Directory credentials.
Cheers,
Paul.

Similar Messages

  • Getting HTTP transport error: when trying to access the webservices

    Hi,
    I have created proxy in JDeveloper 10g. When trying to access the webservices, getting the following error:
    javax.xml.rpc.soap.SOAPFaultException: exception on JaxRpc invoke: HTTP transport error:
    javax.xml.soap.SOAPException: java.security.PrivilegedActionException:
    oracle.j2ee.ws.saaj.ContentTypeException: Not a valid SOAP Content-Type: text/html
         at oracle.j2ee.ws.client.StreamingSender._raiseFault(StreamingSender.java:578)
         at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:400)
         at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:113)
         at com.tenncare.payment.proxy.runtime.__soap_pipe_execute_ppt_Stub.execute(__soap_pipe_execute_ppt_Stub.java:76)
         at com.tenncare.payment.proxy.__soap_pipe_execute_pptClient.execute(__soap_pipe_execute_pptClient.java:69)
         at com.tenncare.payment.proxy.__soap_pipe_execute_pptClient.main(__soap_pipe_execute_pptClient.java:43)
    Process exited with exit code 0.
    Can anyone help me what might be the reason. If you need more information, I can post it in the next.

    Hi,
    Can you just check your end point URL, and try with appending user name and password at the end of it as parrameters like http://<end point URL>&UserName=admin&Password=admin.
    Other wise check the SOAP request which is going to server using any tool as SOAP UI.
    Regards,
    Vikram

  • I' m getting a "publishing error" when trying to publish to FTP server (DreamHost)

    Help!
    Sunny

    If you are using the iWeb FTP this can be caused by bad file names - particularly image files. Make sure they don't have any spaces or special characters in them.
    Other errors can be caused by having the Facebook update box checked in publishing settings.
    If file names are not the cause, try the troubleshooting steps under "Fix iWeb" here...
    http://www.iwebformusicians.com/iWeb/iWeb-Tips.html

  • Exchange 2013 OWA HTTP 500 error when opening another mailbox

    We have an Windows Server 2012 Exchange 2013 server with OWA. 
    All users can login fine, but when I open another mailbox with my Admin account, having enabled access to that user's mailbox, the URL redirects to /owa/auth/errorfe.aspx?httpCode=500 and shows: 
    something went wrong
    Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk
    Google won't help me in this instance. Where in the eventlog are OWA events logged?

    Hello,
    I am joining to the thread opener, however, we do not use exchange server. we are using the Cloud services through Microsoft and as far as I know, the version is 2013 wave 15 (again, through Microsoft's cloud).
    when I open the outlook, I can see the shared mailbox just fine.
    when I open the office web access, and I search the mailbox through the 'add another mailbox..' It finds it however when I press the add button I get the HTTP 500 error.
    when I tried to open a different mailbox (another shared mailbox I gave myself permissions for), it opens just fine.
    it seems (from what I can tell) it is this specific shared mailbox that I cannot open through OWA while others I can.
    when I try to open the mailbox in question through a different internet browser (Chrome) I get this Error:
    NegotiateSecurityContext failed with for host 'db3pr04mb138.eurprd04.prod.outlook.com' with status'LogonDenied'
    the error seems to be persistent on this specific mailbox only regardless to what browser I am trying to access with.
    I can only assume that the solutions you (Winnie) offered isn't relevant in my case.
    thanks in advance for any attempt to help me with this issue.

  • 500 Error when trying to log into app

    We are working on upgrading to WLS 9.1 from WLS 8.1 sp5. We have successfully built and deployed our ear file and our portal.war file using the 9.1 and java 1.5. However, I get the following error when trying to access the login page.
    Error 500--Internal Server Error
    javax.faces.FacesException
         at org.apache.myfaces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:356)
         at javax.faces.webapp.FacesServlet.service(FacesServlet.java:107)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:225)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:127)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:272)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:165)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3153)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:1973)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1880)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1310)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:179)
    Caused by: java.io.IOException
         at weblogic.servlet.jsp.BodyContentImpl.flush(BodyContentImpl.java:72)
         at javax.faces.webapp._PageContextOutWriter.flush(_PageContextOutWriter.java:45)
         at org.apache.myfaces.renderkit.html.HtmlResponseWriterImpl.endDocument(HtmlResponseWriterImpl.java:181)
         at org.apache.myfaces.taglib.core.ViewTag.doEndTag(ViewTag.java:110)
         at jsp_servlet.__login._jspService(__login.java:620)
         at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:225)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:127)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:272)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:165)
         at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:496)
         at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:245)
         at org.apache.myfaces.context.servlet.ServletExternalContextImpl.dispatch(ServletExternalContextImpl.java:415)
         at org.apache.myfaces.application.jsp.JspViewHandlerImpl.renderView(JspViewHandlerImpl.java:234)
         at org.apache.myfaces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:352)
         ... 13 more
    Any ideas as to what could be causing this? This is currently being built and deployed on my local machine.
    Thanks.

    bftanner or any other WL 8.1 -> 9.x migration veterans,
    I'm experiencing the same error as below. Can anyone recommend a fix?
    Thanks!
    -Chip
    - Can't insert page '/common/appHeader.jsp' : null
    java.io.IOException
    at weblogic.servlet.jsp.BodyContentImpl.flush(BodyContentImpl.java:72)
    at org.apache.struts.taglib.tiles.InsertTag$InsertHandler.doEndTag(InsertTag.java:889)
    at org.apache.struts.taglib.tiles.InsertTag.doEndTag(InsertTag.java:462)
    at jsp_servlet._layout.__appdashboardlayout._jsp__tag7(__appdashboardlayout.java:470)
    at jsp_servlet._layout.__appdashboardlayout._jsp__tag6(__appdashboardlayout.java:409)
    at jsp_servlet._layout.__appdashboardlayout._jspService(__appdashboardlayout.java:205)
    at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
    at weblogic.servlet.internal.ServletStubImpl.onAddToMapException(ServletStubImpl.java:394)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:309)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
    at com.chase.gcrm.approvals.web.security.LoginFilter.doFilter(LoginFilter.java:90)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
    at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:526)
    at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:261)
    at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1063)
    at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:263)
    at org.apache.struts.tiles.TilesRequestProcessor.processTilesDefinition(TilesRequestProcessor.java:239)
    at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:302)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:229)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194)
    at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
    at com.chase.gcrm.approvals.web.security.PermissionFilter.doFilter(PermissionFilter.java:133)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
    at com.chase.gcrm.approvals.web.security.LoginFilter.doFilter(LoginFilter.java:90)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3229)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2002)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1908)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1362)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
    <Aug 10, 2007 4:13:19 PM CDT> <Error> <HTTP> <BEA-101017> <[weblogic.servlet.internal.WebAppServletContext@1ce0e18 - app
    Name: 'arc_ear-3.5.0', name: 'approvals', context-path: '/approvals', version: @3.5.0] Root cause of ServletException.
    javax.servlet.jsp.JspException: Can't insert page '/common/appHeader.jsp' : null
    at org.apache.struts.taglib.tiles.InsertTag$InsertHandler.doEndTag(InsertTag.java:898)
    at org.apache.struts.taglib.tiles.InsertTag.doEndTag(InsertTag.java:462)
    at jsp_servlet._layout.__appdashboardlayout._jsp__tag7(__appdashboardlayout.java:470)
    at jsp_servlet._layout.__appdashboardlayout._jsp__tag6(__appdashboardlayout.java:409)
    at jsp_servlet._layout.__appdashboardlayout._jspService(__appdashboardlayout.java:205)
    Truncated. see log file for complete stacktrace

  • I get a assertion error when trying to up load adobe lightroom have followed the instruction on the adobe site to fix the problem

    i get a assertion error when trying to up load ,lightroom have follow the instructions on the adobe site and it still does not work
    and ideas on how to fix the problem
    tk
    bigguy1965

    Hi,
    Can you Please provide Configuration of your XP, Win7 Machine [How to post a screenshot in the forum]?
    To check if Windows 7 Service Pack is already installed, follow the below steps:
    Click the Start button , right-click Computer, and then click Properties.
    The basic information about your computer page will open.
    To check if Windows XP Service Pack is already installed, follow the below steps:
    Click the Start button , right-click Computer, and then click Properties.
    Click System and Service Pack Information will be listed
    Please also attach log [Where do I find the Flash Player installation log on Windows?], [How to share a document] and Share the Current Version of Flash Player goto - [https://helpx.adobe.com/flash-player.html] and click on Check Now button, using about method can you place the screenshot.
    Meanwhile you can also try cleaning Application Temporary Data and Try again. [c:/users/username/appdata/local/temp folder - Microsoft Community], Due to some reason the Installer file is getting corrupted which might be blocking Flash Player Installation. After cleanup try using the offline Installer [Installation problems | Flash Player | Windows]
    Thanks
    Piyush

  • Keep getting sync service error when trying to connect my iphone 5S.

    Keep getting sync service error when trying to connect my iphone 5S. It freezes itunes and I can't do anything else. I see that there is an update for my phone and I need to back up, upload new apps, etc before installing. I plug my phone in and get this error every time. I am using a Win 7 SP1

    Howdy Susie48825,
    It sounds like you are getting an error that mentions the sync services when you connect your phone to your computer and so you cannot sync your device. I would use the troubleshooting from the following article that  mentions an error regardign the sync services named:
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
    http://support.apple.com/kb/ts2690
    Start with these steps:
    1. Check that iTunes is up-to-date
    Ensure that you have updated to the latest version of iTunes.
    2. Reset Sync History
    Resetting your Sync History is a simple step which may resolve some syncing issues. If this works, iTunes will prompt to Merge or Replace the information on your device when you next attempt to sync. To reset your Sync History:
    Disconnect your device.
    Open iTunes.
    From the Edit menu, choose Preferences.
    Click the Devices tab.
    Click the Reset Sync History button, and then reconnect your device.
    If this resolves the issue, and you know all of your contacts, calendars, bookmarks and notes are on your computer:
    Reset the Sync History again using the steps above.
    Select the device in iTunes and click the Info tab.
    Scroll down to the Advanced section, and under "Replace information on this iPhone/iPad/iPod touch" select Contacts or Calendars.
    Click Apply.
    If the issue persists, and you know all your contacts, calendars, bookmarks and notes are on your iPhone, iPad, or iPod touch:
    Remove all of the contact and calendar information from Outlook.
    Select the device in iTunes and click the Info tab.
    Scroll down to the Advanced section, and under "Replace information on this iPhone/iPad/iPod touch" make sure Contacts and Calendars are not selected.
    Click Apply.
    There are additional steps to use in the article if needed, but these will get you started.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Getting a U43M1D204 error when trying to update After Effects and Premiere Pro

    Getting a U43M1D204 error when trying to update After Effects and Premiere Pro. I have tried reinstalling the cloud installer and all of my programs with no luck. HELP!! I need the update because I have no direct link from Speedgrade back to Premiere Pro

    See if the following posting helps: http://forums.adobe.com/message/4629442#4629442

  • I get the following error when trying to open a pdf file... '*pdf.part could not be saved, because the source file could not be read"

    I get the following error when trying to open a pdf file... '*pdf.part could not be saved, because the source file could not be read". I am able to open pdf files in IE and other programs.

    I am encountering the same problem -- though with .qfx files from my bank. This worked fine in Firefox 31 ESR, but since upgrading to Firefox 33.0, I get the "<name>.qfx.part could not be saved, because the source file could not be read" when I attempt to download. (I should add that downloading PDF statements from the same site works fine, and that the qfx downloads work fine in IE and Chrome.)
    I tried safe mode, it is still broken. Tried v34 beta, no luck. I reverted to version 31, it works again.
    I guess I will stick with the older version until a solution is found...or just use an alternate browser to download my financial data.

  • I keep getting a 4000 error when trying to burn discs....only been since the update....Help

    Ever since the Itunes update, I keep getting an 4000 error when trying to burn my music to disc.  How do I fix this?

    Zachy,
    It goes something like this...
    Put your new drive in the enclosure. Use Disk Utility to format it, etc. I'd give it a slightly different name than the original. Let's say you have Old Disk and New Disk as your drive names. Use Carbon Copy Cloner to copy Old Disk to New Disk. Now you should have an exact copy, which you can test by rebooting and holding down the Option key. Choose New Disk from the list and let it boot, make sure all is well.
    Shut down and physically swap the drives. Take Old Disk and put it in the enclosure. Now your system has a new disk with a lot more space and you can reformat your old disk and just use it for large files or whatever.

  • Getting an "u43m1d204" error when trying to update Illustrator CS6

    I keep getting an "u43m1d204" error when trying to update Illustrator CS6 to 16.2.1 as part of my Creative Cloud subscription.
    I'm updating via the Adobe Applicatioin Manager (Version 7.0.0.233 (7.0.0.233)).
    I've tried it several times now over the past few days.
    Best regards,
    Erik

    Same problem here, and I have waited more than a few minutes as asked by the Adobe Application Manager, but I am still getting the same error.
    Mac OS X Mountain Lion (10.8.2)

  • I'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it?  the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

    i'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it?  the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

    "I have been able to convert to AAC by first converting to AIFF  and then to AAC. This is a pan though."
    this worked for me.
    thanks.

  • I am getting a 404 error when trying to access any search link using google, I can get to a website if I enter the url directly.  I have cleared my history, emptied the cache and reset safari.

    I keep getting a 404 error when trying to access any search link using google, I can get to a website by directly using the URL.  I have cleared history, empited the cache and reset safari.  Any suggestions.

    Right. If you are using delegated privs and sudo, make sure that sudo is configured to pass on the PERL5LIB and ORACLE_HOME environment variables at least.

  • I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed.

    I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed. I've tried all suggestions from apple and nothing will work.
    Please Help

    I received this email from Apple and this corrected the problem for me...  I only had to reset the iTunes cache
    1) Open iTunes
    2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
    3) In the Preferences menu, click the Advanced tab
    4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

  • What can be done to avoid getting the following error when trying to delete unused clips he operation could not be completed.  *** -[__NSArrayM insertObject:atIndex:]: object cannot be nil

    what can be done to avoid getting the following error when trying to delete unused clips in Imovie 09 "the operation could not be completed.  *** -[__NSArrayM insertObject:atIndex:]: object cannot be nil"  I use to get these type of error messages when trying to delete unsused clips from a large event 60 minutes or longer, but now I get this message when trying to reduce a 4 minute event.
    Also, does anyone know if there is a limit to the total amount of space that can be taken up by Projects in Imovie 09
    Thanks for any help

    Zachy,
    It goes something like this...
    Put your new drive in the enclosure. Use Disk Utility to format it, etc. I'd give it a slightly different name than the original. Let's say you have Old Disk and New Disk as your drive names. Use Carbon Copy Cloner to copy Old Disk to New Disk. Now you should have an exact copy, which you can test by rebooting and holding down the Option key. Choose New Disk from the list and let it boot, make sure all is well.
    Shut down and physically swap the drives. Take Old Disk and put it in the enclosure. Now your system has a new disk with a lot more space and you can reformat your old disk and just use it for large files or whatever.

Maybe you are looking for