Getting message about not enough storage on my iphone 5s. The "Attachment file is very large and I have erased all documents in it, yet it still shows a large volume of storage being used.
I am getting a message that I am running out of storage on my Iphone 5s. The problem may be in my mailboxes. I have eliminated many emails and all documents in the "Attachments file. However, the attachment file still shows an number that is over 4 billion (not sure is this is the number of documents or what it represents) Is this is the source of my storage problem, I'm not sure how to solve it.
Couple of things to try:
If you can access the account on a computer - make sure that the offending email is no longer there
Then delete the email account on the phone - no email loss is incurred
Then reset the phone - hold down home and sleep buttons together until you see Apple logo and then release and allow normal boot up - no data loss
Then reinstall the email account
(975)
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Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
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Hi cor-el,
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Help!
Tee wrote:
I had to do ALL of the above in sequence, but before rebooting, I turned WiFi OFF.
When I rebooted, I turned WiFi ON. I made sure that Location Services was ON for the Apple Store ( the one with the shopping cart).
Then I went into the App Store.
I did that about 3 times then voilà! The App Store appeared again.
To summarize:
- Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead.
- Try App Store. If it doesn't work, continue with below.
- Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off
- Close all apps in the Task Bar.
- Turn WiFi OFF.
- Reboot.
- Turn WiFi ON.
- Make sure Location Services is ON for the Apple Store.
- Turn Date and Time to Set Automatically ON.
- Try App Store.
Repeat the above if necessary. Thanks Demo, Ocean20 and Diavonex.
It worked!
Could we end this topic? -
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How do I get my voicemail to state it is not full? I have no messages and have restarted it and reset it several times.
jl61,
Hmm thanks for doing those steps for us. When you stated that you have done the reset on the phone, did you do a full factory reset or Rest Network Settings:http://vz.to/1gB9rgc I would also suggest that we try to remove the sim card from the device. You can complete that step by looking at this link for the steps: http://vz.to/1bb5oDU Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport -
I am using an iPhone 5 and an iPad 2 on a Dell XPS 8200 running Windows 7 Professional.
You can use this: http://support.apple.com/kb/ht1212 to restore the device, but please note that everything that hasn't been backed up without a code (purchases excluded) will be lost.
Good luck
Stijn -
Not enough memory to update iphone
i downloaded itunes so i can update my out of date iphone 5, near the end it says not enough memory to back up phone & it doesnt update the phone, also since i downloaded itunes all my memory in my very new tablet is gone(bought it just to update my phone!), i had 15 gbs free (what is left after all the installed hardware) what the ****? why is it taking up so much space, how can i update my phone beause its pretty much usless as is ps i tried updating directly from the phone but it doesnt find an update available just keeps searching
Hi ketch123,
Welcome to Apple Support Communities!
The first article below provides more information about the memory issue that you described above. And the second will walk you through updating the iPhone Over the Air or wirelessly.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Free up space
To back up or restore from backup, you need to free up enough space on your hard drive to store the backup or the capacity of the device.
If iTunes couldn't restore the device because not enough free space was available on the device, follow these steps:
Choose Settings > General > Reset > Erase all content and settings.
Try to restore from the backup. You may need to restore from a smaller backup or create a new backup.
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install to download the update. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install when the download completes, or tap Later to install the update later. If your device is passcode enabled, it will ask you to enter the passcode before installing the update.
Some iOS updates aren't available as over-the-air updates. VPN or proxy connections might prevent your device from contacting the iOS update servers.
-Jason -
HT4623 screen frozen with message saying not enough storage?
I unplugged my ipad from being charged today and it has a message about "Not enough storage" backup to icloud or manage your storage in Settings.
There is an option to Close or Settings however I cannot access either nor can I slide to unlock or slide to power off!!? It is just frozen completely with that message that I cannot get rid of. I did go to itunes from my computer and backed it up there and still no luck. How do I unfreeze it?
Thanks!Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
hello
want to order text book on iPad 3 with ibook app get error of not enough memoryThere are some threads on the use of Calibre with the iPad on their forums. This thread might be of help:
http://www.mobileread.com/forums/showthread.php?t=79093&highlight=Ipad
and if not searching that forum for "iPad" may turn up additional suggestions.
Good luck. -
My Ipad won't let me in when I try and slide to unlock it ...the message is Not Enough Storage...but I can't get in to put more storage on it
Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
Hope this helps.
Regards. -
When trying to backup on iCloud I get a message of "not enough storage" eventhough I have 5GB free. What should I do?
The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well. Tap Show All Apps to get the complete list of apps and MB used for backup storage.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847` -
I am having trouble downloading apps onto my iPad2. When I try a message appears " not enough local storage this can be managed in settings.". I ave tried by deleting unused apps, but the same message appears. How can I resolve this ? Help needed pleas.
Try rebooting the iPad as well. You might be getting an inaccurate reading and rebooting might clear that up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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