Getting message on iPad "unable to move message. Message could not be moved to trash" how do I fix this?, Getting message on iPad "unable to move message. Message could not be moved to trash" how do I fix this?

Need help moving email messages to trash!!!!

Try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

Similar Messages

  • HT1668 I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP

    I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!
    Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.

    Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    If you still can't delete them then go into Settings > Mail, Contacts, Calendars,  select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • Recent ipad owner, I can't delete mail messages.  I tap the bin, delete and get message:unable to move message to mailbox trash.  How can I trash my mail?

    As a recent ipad owner I can't delete my mail.  I tap the bin, delete and get info that message can't be moved to mail trash.  Help!  I have a hundred messages that need deleting.

    You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • Unable to delete mail from inbox. Message cannot move mail from inbox to trash.  How do I solve this.

    I am unable to delete mail from my inbox.  A window appears saying "message could not be moved to the mailbox trash.  How do I fix this.

    Give your phone a reboot - hold down power/home button together for 10 to 15 secs or until you see the apple logo and then release, wait for your phone to reboot and then try moving  your mail again.

  • Unable to move message, the message could not be moved to the mail box trash

    I have an iPhone 4 with the error message 'unable to move message, the message could not be moved to the mailbox trash' with 4 emails, I managed to remove 2 of the messages by marking them as read however with the other 2 i tried this and it just crashed the Mail app any help would be appreciated.

    Did you have Hotmail set-up with Android prior?  I did, and if you did too, you have the same problem, and this is how to solve it.
    From your desktop computer, the Hotmail (or Outlook) website uses the folder "Deleted" for your deleted messages as default.  On your iPhone, the deleted folder's name by default is "Trash".
    When I had my Hotmail with Android, it created a folder Trash for deleted messages, and it's creation was amongst all my folders.  So when you go back and look at Hotmail from your desktop, you will see a folder Trash, in addition to the default Deleted.  My Trash folder had all the emails I deleted from my Android.
    That said, with the manual folder Trash that was created, when trying to set-up Hotmail now on iPhone, because I already had a folder Trash, it conflicted with the default "Trash" folder it wanted to created, so it didn't create it, being the reason why you can't delete emails, because it doesn't have the defaulted "Trash" folder to go to.
    The solution is to delete the folder "Trash" from your desktop, uninstall Hotmail from your iPhone, and re-install, and it worked, the defaulted "Trash" was then created, alongside the "Sent" and "Junk".

  • I can't move several emails from my inbox to trash.  I get the message, "Unable to Move."  This is only happening on older emails dated 9/29 and 9/30

    I have an iPad running on 8.1 software.  I have several email messages in my inbox dated 9/29 and 9/30 that I can't move to trash.  I get the message, "Unable to Move."  I'm not having this problem with newer messages.

    发自我的 iPhone
    在 2014年11月8日，上午2:20，Apple Support Communities Updates <[email protected]> 写道：
    Apple Support Communities
    raymondfrommemphis has posted in the Using iPad community.I request a return, before I demand assistance never charged, I was hacking my phone as well as tablet, seek help, did not say a fee, I always thought it was free, and suddenly charging four documents with me, if you want to charge should be a day to tell customers, suddenly hundreds of pieces, where I have money to give, I ask for a refund, I really do not have money. I'm sorry
    I can't move several emails from my inbox to trash.  I get the message, "Unable to Move."  This is only happening on older emails dated 9/29 and 9/30
    I have an iPad running on 8.1 software.  I have several email messages in my inbox dated 9/29 and 9/30 that I can't move to trash.  I get the message, "Unable to Move."  I'm not having this problem with newer messages.
    To post a reply, go to the discussion in Apple Support Communities.                                                             
    You are receiving this email from Apple Support Communities. You can change your email preferences in your Apple Support Communities Profile.
    TM and copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.
    All Rights Reserved | Privacy Policy | Terms of Use | Apple Support

  • I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messgages

    I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messages and how can I delete my messages

    Hi Friend,
    Do you set all the email information correctly?
    Can you send/receive emails? If you are often receiving a message on the screen like "cannot contact the server...", check in Settings >> Mail, Contacts, Calendars >> "your name account", if all the fields are filled properly.
    You must also turn off Restrictions in: Settings >> General >> Restrictions, because have an option " Allow Alterations - Accounts" that it maybe prevent alterations in your email account.
    Hope it will be helpful

  • How do I delete emails? When I try to delete a message comes up saying unable to move to trash.

    How do I delete emails? When I try to delete a message comes up saying unable to move to trash.

    There are a few things that you could try. First try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    And if the above don't work then try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • I am getting disc full messages on my Mac, unable to empty trash because not enough space, how do I proceed or do I need to increase my 4gig of memory

    I am getting disc full messages on my Mac, unable to empty trash because not enough space, how do I proceed or do I need to increase my 4gig of memory in which case how do I go about this process.

    You are confusing RAM (Random Access Memory) with hard drive data storage space.
    Your hard drive storage is getting too full if you can't empty your Mac's main trash.
    Here are some general tips to keep your Mac's hard drive trim and slim as possible
    You should never, EVER let a conputer hard drive get completely full, EVER
    With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.
    If it does, it's time for some hard drive housecleaning.
    Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
    Have you emptied your Mac's Trash icon in the Dock?
    ( as you mentioned, you can't empty this as your hard drive is too full.)
    If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
    If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.
    If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
    Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
    Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.
    STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!
    Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
    Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
    Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.
    To find other large files, download an app called Omni Disk Sweeper.
    Download an app called OnyX for your version of OS X.
    When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
    Typically, iTunes and iPhoto libraries are the biggest users of HD space.
    move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
    If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
    Good Luck!

  • I'm unable to open Safari.  I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this proplem?

    I'm unable to open Safari.  I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this problem?

    You may have installed the "VSearch" trojan. Remove it as follows.
    Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • TS3899 My email on my iPhone won't allow me to trash old messages -- I get "unable to move message" "message could not be moved to the mailbox Trash"  I have restored to factory settings, asked AT&T about it (no help).

    my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
    What do I do now?

    I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
    Message was edited by: Rich JG

  • Cannot delete e-mail.  I have three e-mail accounts, two of which I can delete e-mails.  Whenever trying to delete e-mails in the thirs account, I get the following message "Unable to move message.  This message could not be moved to the mailbox Trash".

    Cannot delete e-mails.  I have three e-mail accounts.  Two I have no problem with but I cannot delete e-mails from the third account.  Whenever trying to delete, I get a amessage which states "Unable to move message.  The message could not be moved to the mailbox Trash."

    Back up all data. Rebuild the mailbox. Try again to delete the message.

  • IPhone 4 will not delete 'trash' ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"

    I cannot empty my 'trash' ... it comes up with ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"
    I went into Settings > Mail > 'my account' > advanced > deleted mailbox > Trash (On My iPhone) ... it appears to delete a few items only ... I may try to individually delete 30 items and only 4 go ?  help please ...

    I have the same problem and there is no advanced option. Was this removed in the upgrade to ios 5? I have been chasing a solution to this and the fact I have various duplicate emails appearing in my work account for days now! It seems like I may have to delete my account and re-install. This appears to be a common problem, where is Apple's fix for it?

  • Can't delete mail on phone, message says unable to move message the message could not be moved to the mailbox trash

    can't delete mail on phone, message says, Unable to move message The message could not be moved to the mailbox trash.

    Delete your mail account/s and re-add them.
    This is what worked for me but I've read about other solutions that have worked for some people as well:
    http://forums.macrumors.com/showthread.php?t=612773

  • I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'.  How do I fix it (my husband's 2 devices work fine on the PC)

    I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'.  How do I fix it (my husband's 2 devices work fine on the PC).  It's driving me mental and has stopped me putting anything new on for months.  Help!!!

    http://support.apple.com/kb/TS2690

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