Getting question marks in html output when xml file has an mdash or rsquo

I have a java servlet that gets an xml file out of ifs, applies
a style sheet to it, and sends it to the browser as html.
I have:
DOMparser parser = new DOMParser();
parser.parse(XmlUrl);
The characters ampersand, greater than, less than, and
apostrophe work fine.
HOWEVER, When the xml file has an mdash(&#X2014) or a rsquo
(&#x2019) in it, my html output in IE shows up with question
marks where these characters are supposed to be.
Does anyone know what I can do to fix this? I don't understand
why it would work with some special characters and not others?

UPDATE
Compiling from command line I found out that the class definition for oracle.oats.scripting.modules.basic.api.IteratingVUserScript is missing. Do you know what .jar file contains this class?
Thanks.
Fede.

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Getting question marks in html output when xml file has an mdash or rsquo

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