Getting tcp/ip read errors when I receive an email
Hi
I have been having problems with a copier that scans to email. My production GWIA is too busy to monitor so I brought up another gwia to test with the copier. Its across a wan and used to work just fine. If they scan 1-6 pages it sends just fine. If they scan 9 or more it connects, stays connected for quite awhile and then disconnects with out a file getting sent. The TCP/ip read err incriments. We took the 12 pages and sent to a desktop to see how big the file was it its 400kb. I can copy a file over the wan in ~30 sec. The connection for email stays up for much longer than that.
I checked the nic on the server and its clean.
Very curious why I get the read error when its trying to write the file.
Thanks,
Will
Hi,
391783263 wrote:
> Very curious why I get the read error when its trying to write the
> file.
SMTP is a chain of commands and responses, alternating between sender
and receipient.
Example:
GWIA: Hi, I'm here.
Sender: Hello, I'm scanner.
GWIA: Hey, that's cool, how can I help.
Sender: Please accept MAIL FROM: [email protected]
GWIA: Will do, go ahead.
Sender: And please send that mail to RCPT TO: [email protected]
GWIA: I know that one, so I'll happily take it.
Sender: So here comes the DATA
GWIA: Ok, go ahead and send it, line by line. Once you're done, please
send me a single dot on it's own line so I know you're doe with it all.
Sender: Blabla, blabla.....
more blablalala
and even more blablaba
Gwia: Cool, I have that.
Sender: Cool, we're done. So I QUIT.
Gwia: Bye-Bye.
So now, if for some reason that nice little chat gets interrupted for
whatever reason, and at *whatever* stage, it simply depends on whose
turn it was to talk. If it was GWIA's turn to talk, and it found the
connection broken, you will get a TCP write error (because GWIA was
attempting to "write" something. If however it was the senders turn to
"talk", and it simply never did, or the connection broke down, you'll
receive a tcp read error, because GWIA was expecting to "read" something
from the other end, but nothing ever reached it.
In 99,999% of all cases, this is a low-lever TCP/IP communication
problem, regardless if it's a read or write error. Do *NOT* look at your
GWIA, you'll find nothing. Look at TCP/IP.
CU,
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de
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