Getting the error : ERROR:   FND FLEX-DSQL EXCEPTION  : An unexpected error

Hi Gurus,
I have setup one WebADI solution to upload the Direct Deposit information in the system and it is assigned to one responsibility called "US HR Payroll User", user is trying to upload the multiple accounts for one employee and getting the following error:
ERROR: FND FLEX-DSQL EXCEPTION : An unexpected error has occurred. Please inform your system administrator that the error: &MSG occurred when the FND_FLEX_SERVER package tried to execute the SQL statement below. If tables or sequences do not exist this may indicate a problem with your installation. Make sure grants and synonyms exist so that all tables, views, and sequences in the SQL statement are visible from the database account in which the FND_FLEX_SERVER package resides (usually APPLSYS). If this is a select statement and the last portion of the where clause is in incorrect, then an invalid where clause may have been supplied in the flexfield definition. The error is probably either in the form, or in a server-side package that calls the flexfield validation routine. SQL statement (first 1000 bytes): &SQLST
When I try to upload using my pc it works fine I have excel 2000 on my system. Then I tried on my friends computer who is having Excel 2003 and there also it gave the same error. So I thought Excel Version is a problem but when we try to upload the same data on some other instances it worked fine.
Has anybody faced such kind of issue or can throw some lights as what other options I can try ?
Thanks
Rahul

Hi ,
Thanks for your help.
Application Release : R12.1
DB Version: 11g
Browser: IE : 6.0.2900....
I tried to take the TRACE but I am not able to generate the log/trace. I set the following profile as per the given note:
BNE Server Log Filename --> MISPAY_DD_UPLD.log
BNE Server Log Level --> TRACE
BNE Server Log Path --> /u04/oraout_db/gsiau_rgts/gsi2au/trace
but it does not generate any trace or log. Could you please help how we can get the trace.
Thanks
Rahul

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