GL journal line for AR Credit Memo application to invoices

Hi all,
We upgraded to R12 (12.0.4) in January-09. Unfortunately we've had various issues with AR that we've been working through with Oracle Support. One of the issues has been the accounting for credit memo applications to invoices not being transferred to GL by the Create Accounting program. Previously in 11i all credit memo application to invoices were transferred to GL. So basically you would have a journal for the invoice, the credit memo and the credit memo application itself. The credit memo application was transferred to GL automatically via the Transfer to GL program and had a journal category of 'Credit memo applications'. There seems to be no comparable journal being created for this in R12.
Does anyone know if the Credit Memo Applications should still generate a journal line in GL? Have any customers reported this as being an issue in R12?
Thanking everyone in anticipation.
Rgds
Shankar

Hi Anil,
Thanks for the response. When an invoice has the exact same distribution accounting as a credit memo then your scenario is valid. I think that scenario occurs when you create an RMA for a particular sales order for example. The RMA would then reverse the exact accounting of the original sales invoice.
However a manual credit memo in AR can be applied to any valid invoice for that customer (from any point in time). At a point in time the auto accounting rules may have been different causing the generated account string to be different for the same customer. We regularly have cases where a credit memo for a customer applied to an older invoice for that same customer has different distribution accounts. The credit memo application journal actually adjusts this so that the accounting in GL will be correct.
ie
Invoice from 01-Jan-2008
DR Receivables Account 130000 -> $1000
CR Revenue Account 400000 -> $1000
Now if you create a manual credit for the item in full today, the entry of the Credit memo might look like this
DR Revenue Account 400000 -> $1000
CR Receivables Account 120000 -> $1000
Credit memo application to apply the credit memo to the original invoice:
CR account 130000 $1000
DR account 120000 $1000
Now this functionality was standard functionality in 11i because I guess the designers realised if there was no "correction" journal then your GL would be imbalanced at an account level.
Rgds
Shankar

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Credit memo application against invoice

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Hi,
Please check the payment terms of the credit memo.
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2. Whenever inv and credit memos are in different payment groups, you cannot clear them together, even if the credit memo contains an invoice reference. In your case, the invoice ref is not used.
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Hello,
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Hi Parag,
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Hi Experts
I tried getting a specific and relevant answer to why we enter "V" in invoice reference field of a Credit Memo?
On going through the SAP Help text - A special rule applies to credit memos which have a "V" in this field. The due date is determined in the same way as for an invoice. If the field is empty (containing neither a document number nor a "V") the due date is the baseline date for payment.
I understand this relates the credit memo to an invoice but how SAP determines the invoice from which it will pull the payment terms for this credit memo?
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Thanks in advance.
Arjun

Arjun,
We have 3 ways of credit memo use for REBZG field:
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2 - REBZG = "V" -> The credit document works as individual invoice. The due date is calculated by Bseline date + Payment terms.
3 - REBZG = " " -> The credit memo is opened to be used in any other invoice as discount. Baseline date is the due date as default.
Your questions:
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When we create the credit memo with reference to invoice, the due date for the credit memo is getting copied from Invoice. In this case if the invoice is due on 31.12.2008 and the credit memo is created on 10.09.2009, then the credit memo due date is appearing as 31.12.2008. It should be 10.09.2009 as per the setting in VOFA billing type customisation in "Credit Memo w/vldt".
I would like to know how to customise the below requirement.
If the reference invoice is due after the credit memo creation, the the credit memo should due as per the invoice date.
If the invoice due is past & then the credit memo due date should be Immediate i.e. Due Immediately.
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I doubt there is such option. From the past projects I do remember that we made a change in the form to print the document date as 'Due Date' for credit memos. Credit memos were paid at once when they were processed and I think that payment term was copied from the original invoice, which made their due date far in future.

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Hi,
My req is as per below,
1) I would like to apply payment terms on credit memo screen throgu auto invoice creation.
When i tried to update ra_interface_lines_all.term_id then i got error message : You cannot supply payment terms for your credit memo
Can someone gudie me.How is it possible?
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Raj
Edited by: RajPatel on Sep 23, 2009 8:33 AM

Hi octavio,
Thanks for your valuable input.
You are right and also I found from metalink...
Subject: 11.5-AR-How Can You Enter Payment Terms For Credit Memos
Doc ID: 249547.1 Type: HOWTO
Modified Date: 16-DEC-2003 Status: PUBLISHED
goal: How can you enter payment terms for Credit memos
fact: Oracle Receivables 11.5
fix:
Payment terms cannot be used in Credit memos. This is standard functionality.
The trx_date/gl_date of the credit memo transaction is the date which is
considered as the due date of the credit memos. This is the current
functionality.
Thanks,
Raj

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I would start fresh with a new sales order. When you create with reference both the return delivery and credit memo are created with reference to the return sales order. Here is an example document flow to clarify:
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HI expert,
The requirement here is related to warranty, payment thru credit memo, partial payment 90% first 10% after receipt of some required documents.
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Regard
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Hi,
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Richy Anand

First Answer
Use transaction code F-31 for payment to customer
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GL journal line for AR Credit Memo application to invoices

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