Got GPF upon closing Adobe Acrobat 8

Hello, does anyone know if there is a fix for this?
(1) In windows XP, Install Adobe acrobat 8 professional.
(2) Launch adobe, Click “Help-->Check for
Updates...” to update to 8.1.2 or the latest.
(3) Launch adobe, again, select Edit-->Preferences,
select "Documents" tab, turn on the checkbox "Enable Version Cue
file-version manager".
(4) Download Adobe Acrobat 8.1 SDK
(5) Program a simple MFC to include the acrobat.cpp and
acrobat.h from the SDK, and code a method like this and make a call
to it:
#include "acrobat.h"
BOOL CTestApp::OpenAdobe()
COleException exceptionInfo;
CAcroApp acrobatApp;
TCHAR szErrorMsg[255];
CAcroAVDoc acrobatDoc;
if( !acrobatDoc.CreateDispatch("AcroExch.AVDoc",
&exceptionInfo))
exceptionInfo.GetErrorMessage(szErrorMsg, 255);
AfxMessageBox(szErrorMsg, MB_OK|MB_ICONERROR);
CString strWindowTitle = "Adobe";
CString strFileName = "C:\\acrobat.pdf";
if(!acrobatDoc.Open(strFileName, strWindowTitle.GetString()
AfxMessageBox("Unable to launch Acrobat at this time.",
MB_OK|MB_ICONERROR);
return TRUE;
(6) Make sure there is a pdf file "acrobat.pdf" under the
root of C drive.
(7) Run the MFC program, it will launch adobe and open
acrobat.pdf.
(8) Close adobe, receive error:
The instruction at "0x0700558a" referenced memory at
"0x0700558a". The memory could not be "read".
Click on OK to terminate the program
This issue seems only occurs after the latest patches are
applied to adobe 8, and after the option in step (3) is turned on,
and if launching adobe programmatically through API call.
Thanks in advance if anyone knows how to fix this or if there
is something I can get from adobe to get it fixed.

Wrong forum for this question: try Acrobat Developer SDK
forum at:
http://www.adobeforums.com/webx/.eed56a0/

Similar Messages

Received GPF error upon closing Adobe Acrobat 8

Hello, does anyone know if there is a fix for this?
(1) In windows XP, Install Adobe acrobat 8 professional.
(2) Launch adobe, Click Help-->Check for Updates... to update to 8.1.2 or the latest.
(3) Launch adobe, again, select Edit-->Preferences, select "Documents" tab, turn on the checkbox "Enable Version Cue file-version manager".
(4) Download Adobe Acrobat 8.1 SDK
(5) Program a simple MFC to include the acrobat.cpp and acrobat.h from the SDK, and code a method like this and make a call to it:
#include "acrobat.h"
BOOL CTestApp::OpenAdobe()
COleException exceptionInfo;
CAcroApp acrobatApp;
TCHAR szErrorMsg[255];
CAcroAVDoc acrobatDoc;
if( !acrobatDoc.CreateDispatch("AcroExch.AVDoc", &exceptionInfo))
exceptionInfo.GetErrorMessage(szErrorMsg, 255);
AfxMessageBox(szErrorMsg, MB_OK|MB_ICONERROR);
CString strWindowTitle = "Adobe";
CString strFileName = "C:\\acrobat.pdf";
if(!acrobatDoc.Open(strFileName, strWindowTitle.GetString() ))
AfxMessageBox("Error Launch Adobe.", MB_OK|MB_ICONERROR);
return TRUE;
(6) Make sure there is a pdf file "acrobat.pdf" under the root of C drive.
(7) Run the MFC program, it will launch adobe and open C:\acrobat.pdf.
(8) Close adobe, receive following error:
The instruction at "0x0700558a" referenced memory at "0x0700558a". The memory could not be "read".
Click on OK to terminate the program
This issue seems only occurs after the latest patches are applied to adobe 8, and after the option in step (3) is turned on, and if launching adobe programmatically through API call.
Thanks in advance if anyone knows how to fix this or if there is something I can get from adobe to get it fixed.

So, you're enabling an option that requires a piece of software you don't have installed to function properly, and you're surprised it can cause unexpected behaviour?
Adobe Version Cue is a seperate product. It does not install with Adobe Acrobat. Why would you enable an option without actually knowing what it does, and then complain that it causes problems?
http://www.adobe.com/products/creativesuite/versioncue/

On closing Acrobat Windows detect an error "Data Execution Prevention has closed Adobe Acrobat".

Hi,
I developed a plugin which captures Before/After open, close and save events and perform some operation inside these events.
I tested the plugin in Windows XP and Acrobat 9.0.0 and 10.0.0 and everything works fine. But when in test my plugin on Windows Server 2008 Standard 32 bits, then windows detect an error while closing the acrobat and shows the following message:
"Data Execution Prevention has closed Adobe Acrobat"
I am using Acrobat 10.0.0 for testing in Windows Server 2008 operating system. Also, debugging the program shows no error but plugin does not produce the desired result when tested on Windows Server 2008 Standard 32 bits operating system.
Can anyone please giude me how to resolve this issue??
Thanks in advance!

Are you really using 10.0.0? You've installed no updates to it??
From: poortip87 <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Mon, 6 Feb 2012 21:46:02 -0800
To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
Subject: On closing Acrobat Windows detect an error "Data Execution Prevention has closed Adobe Acrobat".
On closing Acrobat Windows detect an error "Data Execution Prevention has closed Adobe Acrobat".
created by poortip87<http://forums.adobe.com/people/poortip87> in Acrobat SDK - View the full discussion<http://forums.adobe.com/message/4190399#4190399

Adobe Acrobat 9 Installation Error 2? *Updated*

______________________________________________________
Question**********************************************
Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike
Solution**********************************************
Support:
I have figured out the solution to the issue on my own. I usually have the print spooler service disabled on my work PC to combat intellectual property theft. However, I remembered that I once had an issue installing Adobe CS3 Master Collection (Adobe Acrobat 8 Pro). The older generation Adobe software (Adobe Acrobat 8 Pro/CS3) displayed the error that the print spooler service was not started and provided a solution. What is really strange is that the newer software (CS4) simply gives no description of an error and simply outputs "Error 2".
Adobe Acrobat 9 Pro included with Adobe CS4 Master Collection will not properly install if the print spooler service is not enabled and started! After the install you can disable the print spooler service as usual, but it is necessary upon installation to have it running. In addition, Adobe Acrobat Reader 9 (Free Edition) will install and perform as usual with the print spooler service disabled. I suggest putting this information on your site for others who may experience the same issue in the future.
Regards,
M

Checking the Event Viewer is good advice.
I had Error 1606.Could not access network location, and a web search led me to this advice to remove old registry entries for MS Office:
http://www.gilsmethod.com/fix_error_1606_acrobat
Makes no sense but there you have it.

Adobe acrobat on nokia N93 refuses to open

Everytime i try n open adobe acrobat on my N93 I get a message "app. closed adobe acrobat".
Guys here got any solutions?
Is there a firmware uptdate for N93 in the offing?

Hi BeeKeeper475,
Is this issue specific to Indesign generated pdf's or any pdf's?
The icon changing the logo to a pic seems to be the thumbnail view of the pdf and is normal.
Are you able to open the pdf's via Adobe Reader or Preview application on Mac?

How to simply save and restore PDF sessions in adobe Acrobat?

I need an acrobat javascript that saves a list of paths of currently opened files then autoloads them upon relaunching Adobe Acrobat.
Thanks,

Why would it need to be disclosed? The code is executed from a menu event.
On Mon, Jul 8, 2013 at 1:42 PM, Test Screen Name

Adobe Acrobat 9 Installation Error 2?

Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike

Bob -
I know my original post was over a year ago, but unfortunately I wasn't ever able to resolve it. I worked with tech support over the phone wasting hours of both of our time trying to resolve this problem. Now when I need to use Acrobat 9 Pro, I have to access it with my laptop and then transfer my work back to my desktop computer in order to use the rest of the CS4 Suite on my desktop. The crazy thing is I'm running the exact same XP software on my laptop as I run on my desktop and Acrobat on my laptop works great. So I have no doubt that Acrobat works well with 64 bit systems on Vista and 7, but I'm not very confident that by upgrading to a new windows operating system will result with success. This issue seems so strange to me since I am able to run 50 other applications on my desktop from other software manufacturers and can successfully download new applications from any software manufacture with the exception of Acrobat. If anyone has a similar problem and can figure out a solution, please let me know.
- Neil

Issues with Adobe Acrobat X Professional

Hello,
Currently, my team is facing several issues while using Adobe Acrobat X Professional.
Description about the issues: Here, users have been migrated from Adobe Acrobat 8 Professional to Adobe Acrobat X Professional. But in case of Adobe Acrobat X Professional, while opening and saving the eForms, users are facing below issues:
1) While opening - Low disk space error: Currently eForms are saved to one file share and and while opening the eForm, users are get ting low disk space issue even though the space is neither low on local machine nor on the file server.
2) While saving the eForm after signing it, it throwing the error - The document could not be saved. This file is already opened. Even though the document is not opened by another user. Please note that preview pane is not enabled on the respective local machines.
3) Addition to above, please let me know how we can make any site's DNS Name as trusted in the software itself so that eForms or other PDF document can be opened without any issue.
4) Addition to above, please also comment on the eForms database connectivity of the software with SQL Server 2008 and SQL Server 2014 - whether there is any incompatibility with Adobe Acrobat X Professional.
Request your assistance.
Thank you!

The other day I got the download for Adobe Acrobat Professional ####-####-####-####-#### my computer had to be rebooted to factory setting. If you could email the link to my email. #########@###########
Text redacted to remove serial number and e-mail address!

Adobe Acrobat Pro Extended: Revoke

hi all,
I have got this copy of Adobe Acrobat Pro 9.0 Extended that I installed on computer A. One day this computer A is totally crashed and I can't even switch it on anymore, most likely the motherboard is overheated. So my boss decides to buy me a new computer B, which is of course much better than computer A. I re-installed the same copy of Acrobat Pro 9.0 on to this new computer and got the error of an invalid serial number (attached phiotos). I have rang Adobe and they told me that i need to contact my reseller to issue me another serial number. My reseller told me that the only way is to fix computer A, de-activate the license, and activate it on computer B.
The problem is computer A is totally crashed. it won't even allow me to boot into windows. and now on computer B, the 30 days trial is expired and i cannot use the PDF facility anymore, is there anyway i can do to resolve this? can someone from Adobe please help me out?
contact me if you need more information

You need to select the Activate over the phone option, call the number that appears on the screen and explain the situation to the Adobe representative.
Only they can help you out with this.

Error installing CCT Adobe Acrobat (H: drive connected)

I got an error installing Adobe Acrobat:
Error H: drive connected.
I disconnected H :drive (WTF) but got the same error.
So I quit out of Adobe Application Manager (apparently lost the download of Adobe Acrobat). Started it again and downloaded Acrobat again and now I get another error:
error 6: can't find web error page (or some similar completely useless error message).

This is the error:
file:///C:/%5CUsers%5CCWILLI~1%5CAppData%5CLocal%5CTemp%5C%7BB6EC7DE4-D359-4929-814B-B648E C99C61B%7D%5CSummary.htm
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: Error 1327.Invalid Drive: H:\ mapped to a user folder. The drive does not exist or could not be connected. You can either disconnect the drive or reassign the drive letter. For details refer http://kb2.adobe.com/cps/404/kb404946.html
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1327.Invalid Drive: H:\ mapped to a user folder. The drive does not exist or could not be connected. You can either disconnect the drive or reassign the drive letter. For details refer http://kb2.adobe.com/cps/404/kb404946.html
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

Adobe acrobat professional 7.0 installieren

Hi All!
I had purchased Adobe Acrobat Professional 7.0 some years ago and have now been forced to migrate to a new PC. When I now follow the instructions of the Adobe-Website (deinstall all CR2 and Adobe-products, download the exe-file and enter the rgistration code from the website), I remain without success: Upon starting Adobe Acrobat Professional 7.0 on the new computer, the following
message appears:
The Adobe Helpline was just a line, but no HELPline, as they mentioned in a astonishing arrogant way that the product is seven years old and they don't support ist. From my point of view, being a professional writer, I just can't afford to pay another 650 Euros for a Adobe Acrobat Professional 11.0.
Can someone help me, please?
Thank you
Gerhard

gebl01 wrote:
Mann oh Mann, da haben wir es entweder mit einem notorischen Schlaumeier zu tun oder mit einem Vorkämpfer der PISA-Generation, die subkomplexe Sätze nicht sinnerfassend lesen kann. Daher nochmals langsam zum Mitschreiben:
Welche Version wurde ursprünglich gekauft? - Adobe Acrobat Professional 7.0
Wie wurde gekauft? - Mittels einer CD bei Saturn
Wurde AAP 7.0 installiert und registriert? - Ja
Wurden Updates und Upgrades gemacht? - Ja
Bis wohin? - AAP 10
Wurde nun ein neuer PC gekauft mit Betriebssystem Windows 8.1? - Ja
Wurde laut Vorgaben von Adobe versucht, AAP 7.0 am neuen PC zu installieren? - Ja
Erfolgreich? - Nein
Wurden Installationsanleitungen und Informationen auf der Adobe-Seite befragt? - Ja
Hat es geholfen? - Nein
Wurde die Helpline von Adobe befragt? - Ja
Wie hat die reagiert? - wurschtig (=desinteressiert)
Was war der beste Ratschlag des Helpline-Mitarbeiters? - ein Forum zu befragen (tolle Helpline!)
Wurde das gemacht? - Ja
Ergebnis? - Lösung gefunden: Adobe unterstützt keine Installation eines AAP 7.0 mit Upgrades auf Windows 8.1
Wie viele Antworten sind im Forum zu der Frage eingelangt? - mehrere (zwei hilfreiche und klare (danke Axel und di4blor), weitere von einem User unter konsequentem Verzicht auf Intelligenzeinsatz)
Danke allen Antwortern für Eure Beiträge. Ich weiß nun, dass ich um Adobe in Zukunft einen Bogen mache, wann immer möglich.
Selbst so ein Schlaumeier. Schau lieber was Du schreibst. Bislang hast Du nur von Acrobat 7 geschrieben, nichts von Acrobat X.
Wenn Du diesen hast, weshalb installierst Du nicht diesen. Dieser läuft auf Deinem Betriebssystem. Um diesen zu installieren braucht es auch keine Installation der Version 7, lediglich die Seriennummer der Vorversionen werden abgefragt werden, manchmal muss auch die CD zur Echtheitsüberprüfung eingeschoben werden.
Du bist ganz schön belämmert und arrogant. Du schimpfst durch die Gegend, weil Dir nicht geholfen wird, wie Du es Dir vorstellst, aber rückst notwendige Informationen nicht mal raus, wenn man danach fragt, bzw. machst Angaben, die zumindest diesem letzten Post widersprechen. Also nochmals: Hirn einschalten, Stroh wegräumen und an der eigenen Nase anfassen und aufpassen, dass die Finger nicht rotzig werden. Man will ja in Zukunft noch notwendige Informationen wenigstens aus Deiner Nase rausziehen.

Upon closing Firefox 4, Adobe Acrobat Professional opens

Sometimes closing Firefox 4 causes Adobe Acrobat Professional to open (in its own program) and display an error message of "Cannot use Adobe Reader to view PDF in your web browser. Reader will now exit. Please exit your browser and try again." Is there a way to prevent this?

I am tired of this happening and no one can give a fix, so after using firefox for years, my only suggestion is go back to ie.

I opened up my photoshop (circa 2004) and got a message that it has expired (or somthing to that efffect). This CS2. It have the hardcopy. Upon closing it and reopening it I got a message that there was "serious error" and I needed to reinstall. Upon rein

I opened up my photoshop (circa 2004) and got a message that it has expired (or somthing to that efffect). This is CS2. I have the hardcopy. Upon closing it and reopening it I got a message that there was "serious error" and I needed to reinstall. Upon reinstalling with my hard copy I got the same error message. Any thoughts? Are all former versions of the creative suite disabled to promote use of "the cloud version"?

This Adobe document should help to explain the situation for CS2:
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Trying to reinstall Acrobat Pro X from disc onto win 8.1 system. (Previous installation got corrupted) Continually getting message 'Acrobat has detected another process which has not yet completed-'. Have now closed system both cold (full shutdown) and wa

Trying to reinstall Acrobat Pro X from disc onto win 8.1 system. (Previous installation got corrupted) Continually getting message ‘Acrobat has detected another process which has not yet completed…’. Have now closed system both cold (full shutdown) and warm (restart) over 10 times. Every time I go to reinstall I get message.

I would run http://labs.adobe.com/downloads/acrobatcleaner.html and delete any Acrobat folders that have been created, then try again. Be sure to log in as the administrator and disable anti-virus when you have problems like this.

I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat.

Dear everyone
I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.
I read a european commission document explaining that
http://ec.europa.eu/research/participants/data/support/sep_usermanual.pdf
If Safari does not display pdf forms in the browser window, uninstall all older versions of Adobe Reader and download the most recent one. First close Safari and then install Reader. Launch Safari and you ought to be able to open the pdf files inside the Safari window. If you install Adobe Reader 10.1.x without first closing Safari, Safari will not display the pdf file inside its browser window until it is re-launched. For further help, please see http://helpx.adobe.com/acrobat/kb/troubleshoot-safari-plug-acrobat-x.html
I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat
but when I open a web page that I need to allow me to display and modify PDF files it is not working.
I checked the following web page
Troubleshoot Safari plug-in | Acrobat X, Reader X
that is recommending the following:
The AdobePDFViewer plug-in is used to display PDF files in Safari using Acrobat and Reader.
This plug-in is installed as part of the Acrobat X or Reader X installation. The location of this plug-in is:
/Library/Internet Plug-ins/AdobePDFViewer.plugin
but after the new installation with this folder is completely empty and I am still
unable to open these pdf.
Does anybody knows anything else I can do?
Best regards
Ramon

Moving this discussion to the Adobe Reader forum.

Got GPF upon closing Adobe Acrobat 8

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