GPS won't work

I have a 8330 and the GPS won't work.  I have Blackberry Maps and Google Maps, each says looking for satelites when trying to find where I am.  Alltel tech support says I need to pay $9.99 per month for telenav, but I hope that is not correct, since I was told GPS was on the phone when I bought it 3 weeks ago.
Solved!
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Glad it worked for you Doug!!
have a wonderful evening and enjy that blackberry!
Warning --- its addictive!! 
Nurse-Berry
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