Grant Administrator privileges to users

Post Author: mwong
CA Forum: crystalreports.com
Problem Description:
I need to grant Administrator privileges to one of my users. How do I do that? He needs to upload the reports and invite the users to view them.

Post Author: mwong
CA Forum: crystalreports.com
HiAs of Dec 16, 2007, administrator can now grant administrator privileges to other users.We have added a new Administrators group in the users tab. There are 3 scenarios for adding users to the Administrators group:Scenario 1: New user - If the user does not currently exist within
your crystalreports.com account, you can add the new Administrator by clicking
the Administrator user group on the Users tab
and then clicking Add User.
Scenario 2: Existing user added before December 15, 2007 - If the
user is already in your crystalreports.com account and was added before December
15, 2007, send an email to crystalreports.com Support at [email protected]
with the user's email address. Support will notify you when the user is ready to
be upgraded to Administrator status. Once you receive approval, you can then add
the user to the Administrator user group on the
Users tab.
Scenario 3: Existing user added after December 15, 2007 - If the
user is already in your crystalreports.com account and was added after December
15, 2007, as a Member, you can add the new Administrator by
clicking on the Administrator user group on the
Users tab and then clicking Add User. If the
user was added after Dec. 15, 2007 as a Guest, you must follow
the instruction in Scenario 2. After completing either of the three scenario
above, the new Administrator user will now have full rights to add users, upload
or publish reports, and manage your crystalreports.com account. thanks!Michelle Certain criteria must be met for an account to become an Administrator.See ALSO: http://technicalsupport.businessobjects.com/cs/forums/thread/14541.aspx

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