Gray screen after Software Update

I rebooted my G4 running Leopard, there was a "software update" that installed several updates, my hardisk may not have had enough space....when the Mac rebooted after the update the wheel kept spinning. I rebooted and got a gray screen...Tried Command-S but still get not past a grey screen. Please Help!

Hi guido Deboeck;
Do you have a backup?
Did you have Time Machine turned out prior to the problem?
It sounds like the lack of free space has caused the files on your system to become corrupted. You may have to resort to an Erase & Install. This of course will wipe out everything that was on the disk hence my questions about backup.
Allan

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Thin white line acroos the top of my screen after software update. Can NPRAM reset help to solve this or is it a permanent pixel problem?

Sudden thin white line acroos the top of my screen after software update. Can NPRAM reset help to solve or is it permanent pixel problem?

Try PRAM reset.
Reset PRAM: http://support.apple.com/kb/PH14222
Best.

MacBook Pro hangs in gray screen after security update

I just allowed software update to download and install the latest Safari update and Security update 2009-6. During the restart my macbook just hung on the gray screen with the spinning gear.
I've tried starting in target disc mode but the iMac doesn't register the MacBook's HD.
I started from the install disc (10.4.5) and launched disk utility but it won't read the HD either.
I tried Safe Start-up, resetting PRAM but still the hang.
HELP

If not for the coincidence of a restart after those software updates, I'd say
you need to get a correct version of Disk Warrior and see if it can repair
or rebuilt the hard disk drive's Directory; since that is a likely item to have
been corrupted somehow. And corruption of data, including the System,
is a serious matter. A near-capacity or over-full hard disk drive can cause
odd issues including corruption; so there may be more going on in the Mac.
Other third party disk utilities may be able to help get into the failed computer
and the problem is likely the hard disk drive. Sometimes, a software issue in
a drive can related to a hardware failure; so to consider a strategy that may
include a new drive for the computer and an external enclosure for the drive
that is now in the failed computer, to then maybe further your recovery of data
if it comes to that.
Good luck & happy computing!

Power up stops at blue screen after software update

I have a rather old Power Book G4, but was working fine until I tried a software update. It had 5 updates. It required a restart so I restarted it, and the update began. At 22% complete it stopped and said to restart. It wouldn't complete the upgrade. So I restarted it. It now stops at the blue screen. It gets past the gray screen with the Apple logo, but stops. Any ideas before I take it in? Thanks.

Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 4.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

Gray Screen after Yosemite update on MacBook Pro

I have a Macbook Pro from the fall of 2011 and receny updated from Mavericks to Yosemite. The installation seemed to go okay, took like eight hours, but started at first. Then once I opened an application it shut down and tried to restart. It went to a gray screen and then to a gray screen with a restricted symbol, or whatever you want to call it, as pictured below.
Before the update, the computer would shut down for no reason and restart with the message, "Restarted due to problem", or something like that. I had repaired and cleaned the disk using Onyx, and it seemed to have stopped the problem, but the way it shut down this time seemes just like that. Now I cannot get it past this screen... Please help, guys :/

Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

Blue screen after software update

I did the software update that came up this morning and on restart I get the gray screen with apple then it goes to blue with a flicker every so often. Anybody else with this problem? Advice?
At least I can get online with my iPod...
Kathy

What baltwo means is that helpers always want to know the Mac model & OS version of users with questions, since this info can be critical to understanding the problem & suggesting safe & effective solutions. This info is so important that it will automatically appear in each of your Discussions posts, but you must enter it in the "My Settings" page (available when you are logged into Discussions) for it to do so.
Note that (for example) "PowerBook G4 12" doesn't tell us which of those models you have, so additional info, typically including the processor (CPU) speed, should be included to uniquely identify it. CPU speed & the OS version are easily found from the info in the "About This Mac" window, which you will find as the first item under the Apple menu. It is also a good idea to include the amount of memory installed in the description. This can also be found in the "About This Mac" window.
Adding this info to your "My Settings" page will help all of us. So will filling in the Geographic Location blank, since this is an international forum & many issues relate to one location but not another. But note that most users do not reveal personal information like their name or email address, which could expose them to spam or other forms of harassment.

Imac freezes with gray screen after mavericks update

I was updating my imac system and it is frozen in a gray screen, like it is restarting.
It's been twenty minutes and it didn't restarted.
What can i do if it don't restart anymore?
All my work data is on that imac.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
     a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

MBP flashing blue screen after software updates

This morning, my 2011 MBP 17" 2.2GHz i7 (running 10.6.8 with all updates) suddenly started flashing between whatever I was doing, and a light blue screen every few seconds. (The same light blue screen that you get briefly when switching users and starting up). If I restarted, after a random period of a few minutes, the problem would return.
Things kept going during the blue periods (ie keystrokes worked, downloads continued etc)
I tried repairing the disc and permissions. I kept getting certain incorrect permissions coming up, which were related to coreimage IIRC. They were reported as being fixed, but as soon as I ran it again, the same errors came up.
Tried numerous restarts and repairs to no avail. Zapped the PRAM. Ended up reinstalling OSX from the original install discs (10.6.6), and the problem went away. I then did the first software update that came up, which was the 10.6.8 combo and a few other bits and pieces. Used the machine for a few hours with no problems.
I then ran software update again, which was:
Thunderbolt update 1.0;
Safari update 5.1.2;
Security Update 2011-006;
Java 10.6 update 6
The problem reappeared almost immediately, so I'm putting it down to one of those four updates. I'm leaning towards Safari, because on each occasion I got the blinking blue screen, safari was open (although in the background at least once). I'm also pretty sure that I updated Safari (alone) the night before the problems started.
Anyone else having this issue?
EDIT: I should add that my MacPro isn't having this issue, and it has all the same updates installed except for Safari (still running 5.1.1).

I turned graphic card switching back on and ran the latest Safari off and on using youtube etc. with no problems. It used the HD 3000 card all the time for me. I have all the latest updates for 10.6.8 installed on my Early 2011 15" Macbook Pro. I've updated all my applications to eliminate the need for Rosetta. If the problem returns, do a safe mode startup (shift key and power key) and then a re-start to re-built your startup cache. You may have a startup item that's giving you a problem or one of your applications may be running in the back ground even after you quit it. Also, the permission errors never seem to go away no matter how often you run the repair permissions. This doesn't seem to mean anything. These "blue screen" problems probably have to do with with the Apple updates required to transition to Lion. Lion doesn't use Rosetta and you can't run power PC apllications. We had something that worked and Apple screwed it up.

Mac stuck on white screen after software update

I updated to snow leopard and then then to 10.6.8. After the updates had installed, my computer restarted and now it's stuck on a white screen. No key shortcuts work at all, I've tried. None of them work. Every time I try to turn it on it's just frozen on a blank white screen. Twice it's gone to the apple logo and been able to start up after 20 or so minutes of being on the white screen but each time it froze. I don't know what to do.

There have been problems with the Apple servers not linking to support articles, so some links may not load the first time.
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup – Computer Stops or Delays
Startup Issues - Resolve
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Blank screen after Software Update

Got a new iMac today. Moved my stuff over from my old iMac G5 and ran Software Update to move up to 10.5.1 but after the reboot I only get a blank white screen. I have tried switching off and on but again only the blank white screen. Have also tried booting from CD - do I need to do anything other than insert the CD before switching on?
I am relatively new to Macs and this is my attempt to move over to using a Mac as my primary machine, so I'm not very familiar with standard troubleshooting.
Ideas please...

Hold down the "c" key as soon as you hear the boot chime to boot to the disk. Once you have booted select your Language but then instead of going through the install process, go up the the Utilities pull down menu and open up Disk Utility. Repair Disk Permissions and Repair Disk then if all is good go to Startup Disk, select your 10.5 System volume and restart.
George

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Also, in device manager, I have "Broadcom USH" and 2x "Apple Mobile Device(Recovery Mode)" with yellow icons on them.
I'm at my wits end right now and am so frustrated.
I hope and pray that someone here is patient and knowledeable enough to help me fix this.
Just in case, here is what I am working with.
* Dell Latitide E6410
* Windows 7 (32-bit)
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Kind regards,
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hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

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Two days ago I installed the latest Apple software update for my iMac G5 running 10.4.11. This update fixed security issues, however, ever since the reboot, my entire desktop screen moves slightly whenever I move my mouse. The desktop screen is slightly larger than the display size and I cannot seem to reduce the size of the desktop screen to fit my display OR make any other adjustments to reduce the size of the desktop and/or stop the screen from scrolling around.
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Thank you to both responses. Sadly, I needed to resolve this matter quickly so I paid the apple support fee of $50 to learn what you both gave me as the correct solution. Hopefully next time I'll have more time to wait for excellent answers : )

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Hi I hope someone can help me,
I have a mac mini with 2 user accounts. We completed a software update and my account is fine. However when we have entered the password to log into my partners account it started to update the software as normal, but is now frozen on the 'setting up mac screen'.
I left it for two days hoping it would sort itself out.
The only way to get out of it is a forces shut down - so this has been tried too.
Nothing is working does anyone have any advice??
Many thanks
Chris

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I have a new P7-1254 with Windows 7. Second time I lost the monitor screen and icons after updating software. This happened with Norton Internet Security 2012 and just recently again with update to System Mechanic. I have to enter safe mode and restore computer to a previous time. Screen is all black with no mouse pointer or anything else. Monitor is an HP flatscreen.

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X7-00 - Blank Screen after Software Update failed

Hey, i got problems with my Nokia X7-00. During an update with Nokia Suite..My Desktop got problem ( Turn Off ) then i've checked my Nokia phone display to go blank that time. After that, i try to switch ON my Nokia phone, didnt work, only vibrate but my Nokia phone display remains blank even battery icon doesn't appears. How to fix this? Plz someone help me :'(
i've try many ways already such as 3/4 fingers reset solutions but nothing, still cant fix this. 100% my screen remains blank/suspended. My devices doesn't have any broken. When im tried to charged my devices...battery sign doesnt appears. anyone got solutions about this? or maybe Nokia never/cant fix this? if yes...Nokia got no quality anymore :'( thanks if someone can help me out of this problems

You need a refurbish of the software (firmware). Officially, only a local but genuine Nokia Care Centre can do that. On their computers, they have a software to do that which is copyright protected by Nokia.

Gray screen after Software Update

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