Greek encoding Internet Sales

Question

Hello,
I'm facing problems when using Internet Sales with Greek Encoding.
We have CRM/ISA 3.1 SP11. We have some Greek customers which have some greek characters in their name, but which
are logging on in English. Now, to show these greek characters correct in my browser, I must use the right mouse button and select Greek Encoding. This way, the customer's name is shown correctly in Greek characters.
Now, when we then press a button, or take some action, this Greek encoding is lost and we have to use the right mouse button again to show the customer's name correctly again.
Now I have found a way which I can use to get rid of this right mouse button action.
At the end of the JSP, I'm executing the following statement. And then it looks ok, but ofcourse now it is always presented in greek encoding also for belgian customers.
response.setContentType("text/html;charset=windows-1253");
So, I need to have a test which I can use in a lot of JSP's to check whether I should use this statement.
Anyone any suggestion of how I can solve this???
Regards,
Peter.

Answer 1

Hi Peter,
   Are you also displaying the text in the jsp pages in Greek for greek customers and for Belgium customers in Belgian?
   ISA recognizes a URL parameter called language which renders the contents of jsp pages in the language passed as value to this parameter. You can then use this parameter value to set the response type to the charset you want.
Eg. let the URL to shop be
http://mycompany.com:50000/b2b/b2b/init.do?language=EN
in the jsp where you have to set
response.setContentType("text/html;charset=windows-1253");
do a check to check the value of the language parameter.
I think this is saved in the usersessiondata object but am not sure. if not you can always do that at loginaction
This is the easier way. There are other possibilities( using locale for example) but since its only the name thats a problem probably you would like to keep it simple.
Thx,
Bharat.