Group Policys won't update. Possibly tied to server updating

Hello, we aren't sure if this is a SLES Issue, or a ZCM Issue.
We are using ZCM 11.2.4
And Server SLES 11.2
This server was originally a physical server running SLES 10 SP3 and ZCM 11. It was virtualized and then upgraded to its current state. This was done over the summer.
We cannot upgrade to 11.3 because we have no time for downtime. We are a school. This server needs to be up. Originally This server was
This issue started with an inability to update group policys on the server. When uploading the policy back to the server, we get this error.
Code:
An error occurred while uploading the group policy settings to the server.
We investigate this by looking at the policy's status, which returns this error.
Code:
The policy status is currently not available because the post upgrade process is in progress. The post upgrade process might take some time to complete.
We then go to Config-System Update and attempt to refresh the list of updates, to see if there is something we are missing. We get this Error.
Code:
There was a failure when attempting to contact Novell Customer Center to retrieve available updates. Be sure that you have internet connectivity and that system update has been configured with the correct proxy information: An incorrect http status was received: 403
See the ZENworks Control Center log file (zcc.log) for the full stack trace.
And here is the ZCC.log.
Code:
session:5131868f2178db9e56055a550396b46e for the page id:cfg_sysupdates
11 Nov 2014 08:22:37 ============== Exception (begin) ===========================
11 Nov 2014 08:22:37 UpdateStatusList: Connection exception: thrown= com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException: 403
11 Nov 2014 08:22:37 Exception occured
com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException: 403
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:164)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:132)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAvailableUpdatesFromServer(SystemUpdateAdminImpl2.java:5018)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdatesFor(SystemUpdateAdminImpl2.java:467)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdatesFrom(SystemUpdateAdminImpl2.java:369)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdates(SystemUpdateAdminImpl2.java:297)
at com.novell.zenworks.admin.pages.configuration.UpdateStatusList.checkforUpdatesMenuItem_Click(UpdateStatusList.java:1653)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1977)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1952)
at com.novell.web.controls.MenuItem.raisePostBackEvent(MenuItem.java:304)
at com.novell.web.controls.Page.raisePostBackEvent(Page.java:1102)
at com.novell.web.controls.Page.raisePostBackEvents(Page.java:1059)
at com.novell.web.controls.Page.internalProcessRequest(Page.java:724)
at com.novell.web.controls.Page.processRequest(Page.java:668)
at com.novell.zenworks.fw.web.internal.layout.Index.processRequest(Index.java:631)
at com.novell.web.internal.controls.PageTag.doEndTag(PageTag.java:86)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp.java:191)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:342)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:97)
at com.novell.zenworks.fw.web.internal.ZENworksServlet.service(ZENworksServlet.java:86)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.patchlink.sapphire.web.pages.vulnerability.session.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1293)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.novell.zenworks.systemupdate.exceptions.HttpStatusException
at com.novell.zenworks.systemupdate.HttpHelper._executeHttpMethod(HttpHelper.java:231)
at com.novell.zenworks.systemupdate.HttpHelper._executeHttpMethod(HttpHelper.java:263)
at com.novell.zenworks.systemupdate.HttpHelper.executeHttpMethod(HttpHelper.java:161)
at com.novell.zenworks.systemupdate.HttpHelper.getUrlAsString(HttpHelper.java:61)
at com.novell.zenworks.systemupdate.HttpHelper.getUrlAsString(HttpHelper.java:55)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:231)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:145)
... 52 more
11 Nov 2014 08:22:37
Exception Info:
11 Nov 2014 08:22:37 Class....... com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException
11 Nov 2014 08:22:37 Message..... 403
11 Nov 2014 08:22:37 Logged at... UpdateStatusList...1657
11 Nov 2014 08:22:37 ============== Exception (end) =============================
11 Nov 2014 08:22:37 MessageUtil..........85 :Error: There was a failure when attempting to contact Novell Customer Center to retrieve available updates. Be sure that you have internet connectivity and that system update has been configured with the correct proxy information: An incorrect http status was received
11 Nov 2014 08:22:37 ============== Exception (begin) ===========================
11 Nov 2014 08:22:37 Exception occured
com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException: 403
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:164)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:132)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAvailableUpdatesFromServer(SystemUpdateAdminImpl2.java:5018)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdatesFor(SystemUpdateAdminImpl2.java:467)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdatesFrom(SystemUpdateAdminImpl2.java:369)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdates(SystemUpdateAdminImpl2.java:297)
at com.novell.zenworks.admin.pages.configuration.UpdateStatusList.checkforUpdatesMenuItem_Click(UpdateStatusList.java:1653)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1977)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1952)
at com.novell.web.controls.MenuItem.raisePostBackEvent(MenuItem.java:304)
at com.novell.web.controls.Page.raisePostBackEvent(Page.java:1102)
at com.novell.web.controls.Page.raisePostBackEvents(Page.java:1059)
at com.novell.web.controls.Page.internalProcessRequest(Page.java:724)
at com.novell.web.controls.Page.processRequest(Page.java:668)
at com.novell.zenworks.fw.web.internal.layout.Index.processRequest(Index.java:631)
at com.novell.web.internal.controls.PageTag.doEndTag(PageTag.java:86)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp.java:191)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:342)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:97)
at com.novell.zenworks.fw.web.internal.ZENworksServlet.service(ZENworksServlet.java:86)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.patchlink.sapphire.web.pages.vulnerability.session.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1293)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.novell.zenworks.systemupdate.exceptions.HttpStatusException
at com.novell.zenworks.systemupdate.HttpHelper._executeHttpMethod(HttpHelper.java:231)
at com.novell.zenworks.systemupdate.HttpHelper._executeHttpMethod(HttpHelper.java:263)
at com.novell.zenworks.systemupdate.HttpHelper.executeHttpMethod(HttpHelper.java:161)
at com.novell.zenworks.systemupdate.HttpHelper.getUrlAsString(HttpHelper.java:61)
at com.novell.zenworks.systemupdate.HttpHelper.getUrlAsString(HttpHelper.java:55)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:231)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:145)
... 52 more
11 Nov 2014 08:22:37
Exception Info:
11 Nov 2014 08:22:37 Class....... com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException
11 Nov 2014 08:22:37 Message..... 403
11 Nov 2014 08:22:37 Logged at... Messages............316
11 Nov 2014 08:22:37 ============== Exception (end) =============================
11 Nov 2014 08:22:37 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:cfg_sysupdates
11 Nov 2014 08:22:55 WebLoggerWrapper.....48 :Cache: object-releaseUID, evictions= 3, new size= 0
11 Nov 2014 08:22:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 10, new size= 2
11 Nov 2014 08:22:55 WebLoggerWrapper.....48 :Cache: versionToGUIDMapForACO, evictions= 3, new size= 0
11 Nov 2014 08:23:17 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:configuration
11 Nov 2014 08:23:25 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:cfg_sysinfo
11 Nov 2014 08:23:31 SubscriptionList....342 :No regKeyFolder was specified, Setting the root folder to --> be7bd8c4329b11e08000e356fa8761d6
11 Nov 2014 08:23:31 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:cfg_subscriptions
11 Nov 2014 08:23:32 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:configuration
11 Nov 2014 08:23:38 Page...............1087 :Page.java CSRF TOKEN, in the Form:1 ..5131868f2178db9e56055a550396b46e :in the session:5131868f2178db9e56055a550396b46e for the page id:configuration
11 Nov 2014 08:23:38 Form................202 :Form.java CSRF TOKEN:2968ffb3634c41607e89bc4bd318b68d for the PageId:CentralizedMessageLoggerSettings
11 Nov 2014 08:23:44 Form................202 :Form.java CSRF TOKEN:2968ffb3634c41607e89bc4bd318b68d for the PageId:configuration
11 Nov 2014 08:23:55 WebLoggerWrapper.....48 :Cache: object-releaseUID, evictions= 3, new size= 0
11 Nov 2014 08:23:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 6, new size= 2
11 Nov 2014 08:23:55 WebLoggerWrapper.....48 :Cache: versionToGUIDMapForACO, evictions= 3, new size= 0
11 Nov 2014 08:24:07 Page...............1087 :Page.java CSRF TOKEN, in the Form:1 ..2968ffb3634c41607e89bc4bd318b68d :in the session:2968ffb3634c41607e89bc4bd318b68d for the page id:configuration
11 Nov 2014 08:24:07 Form................202 :Form.java CSRF TOKEN:a7b3beecc9bb577a5da28d71289e8ded for the PageId:DeviceMessageLoggerSettings
11 Nov 2014 08:24:24 Page...............1087 :Page.java CSRF TOKEN, in the Form:1 ..a7b3beecc9bb577a5da28d71289e8ded :in the session:a7b3beecc9bb577a5da28d71289e8ded for the page id:DeviceMessageLoggerSettings
11 Nov 2014 08:24:25 Form................202 :Form.java CSRF TOKEN:2968ffb3634c41607e89bc4bd318b68d for the PageId:configuration
11 Nov 2014 08:24:55 WebLoggerWrapper.....48 :Cache: logged.in.info, evictions= 1, new size= 0
11 Nov 2014 08:24:55 WebLoggerWrapper.....48 :Cache: object-releaseUID, evictions= 3, new size= 0
11 Nov 2014 08:24:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 5, new size= 2
11 Nov 2014 08:24:55 WebLoggerWrapper.....48 :Cache: versionToGUIDMapForACO, evictions= 3, new size= 0
11 Nov 2014 08:25:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 2, new size= 0
11 Nov 2014 08:30:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 2, new size= 0
11 Nov 2014 08:30:55 Form................202 :Form.java CSRF TOKEN:2968ffb3634c41607e89bc4bd318b68d for the PageId:gettingStarted
11 Nov 2014 08:31:55 WebLoggerWrapper.....48 :Cache: object-releaseUID, evictions= 3, new size= 0
11 Nov 2014 08:31:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 1, new size= 0
11 Nov 2014 08:31:55 WebLoggerWrapper.....48 :Cache: versionToGUIDMapForACO, evictions= 3, new size= 0
11 Nov 2014 08:34:55 WebLoggerWrapper.....48 :Cache: authoritative-source-services, evictions= 1, new size= 2
11 Nov 2014 08:34:55 WebLoggerWrapper.....48 :Cache: object-infos, evictions= 34, new size= 21
Anyone have any idea why this is happening? Should we be asking the SUSELinux Forums, or is this a ZCM issue?

Originally Posted by J3bshjr
Hello, we aren't sure if this is a SLES Issue, or a ZCM Issue.
We are using ZCM 11.2.4
And Server SLES 11.2
This server was originally a physical server running SLES 10 SP3 and ZCM 11. It was virtualized and then upgraded to its current state. This was done over the summer.
We cannot upgrade to 11.3 because we have no time for downtime. We are a school. This server needs to be up. Originally This server was
This issue started with an inability to update group policys on the server. When uploading the policy back to the server, we get this error.
Code:
An error occurred while uploading the group policy settings to the server.
We investigate this by looking at the policy's status, which returns this error.
Code:
The policy status is currently not available because the post upgrade process is in progress. The post upgrade process might take some time to complete.
We then go to Config-System Update and attempt to refresh the list of updates, to see if there is something we are missing. We get this Error.
Code:
There was a failure when attempting to contact Novell Customer Center to retrieve available updates. Be sure that you have internet connectivity and that system update has been configured with the correct proxy information: An incorrect http status was received: 403
See the ZENworks Control Center log file (zcc.log) for the full stack trace.
And here is the ZCC.log.
Code:
session:5131868f2178db9e56055a550396b46e for the page id:cfg_sysupdates
11 Nov 2014 08:22:37 ============== Exception (begin) ===========================
11 Nov 2014 08:22:37 UpdateStatusList: Connection exception: thrown= com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException: 403
11 Nov 2014 08:22:37 Exception occured
com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException: 403
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:164)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:132)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAvailableUpdatesFromServer(SystemUpdateAdminImpl2.java:5018)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdatesFor(SystemUpdateAdminImpl2.java:467)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdatesFrom(SystemUpdateAdminImpl2.java:369)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdates(SystemUpdateAdminImpl2.java:297)
at com.novell.zenworks.admin.pages.configuration.UpdateStatusList.checkforUpdatesMenuItem_Click(UpdateStatusList.java:1653)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1977)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1952)
at com.novell.web.controls.MenuItem.raisePostBackEvent(MenuItem.java:304)
at com.novell.web.controls.Page.raisePostBackEvent(Page.java:1102)
at com.novell.web.controls.Page.raisePostBackEvents(Page.java:1059)
at com.novell.web.controls.Page.internalProcessRequest(Page.java:724)
at com.novell.web.controls.Page.processRequest(Page.java:668)
at com.novell.zenworks.fw.web.internal.layout.Index.processRequest(Index.java:631)
at com.novell.web.internal.controls.PageTag.doEndTag(PageTag.java:86)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp.java:191)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:342)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:97)
at com.novell.zenworks.fw.web.internal.ZENworksServlet.service(ZENworksServlet.java:86)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.patchlink.sapphire.web.pages.vulnerability.session.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1293)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.novell.zenworks.systemupdate.exceptions.HttpStatusException
at com.novell.zenworks.systemupdate.HttpHelper._executeHttpMethod(HttpHelper.java:231)
at com.novell.zenworks.systemupdate.HttpHelper._executeHttpMethod(HttpHelper.java:263)
at com.novell.zenworks.systemupdate.HttpHelper.executeHttpMethod(HttpHelper.java:161)
at com.novell.zenworks.systemupdate.HttpHelper.getUrlAsString(HttpHelper.java:61)
at com.novell.zenworks.systemupdate.HttpHelper.getUrlAsString(HttpHelper.java:55)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:231)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:145)
... 52 more
11 Nov 2014 08:22:37
Exception Info:
11 Nov 2014 08:22:37 Class....... com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException
11 Nov 2014 08:22:37 Message..... 403
11 Nov 2014 08:22:37 Logged at... UpdateStatusList...1657
11 Nov 2014 08:22:37 ============== Exception (end) =============================
11 Nov 2014 08:22:37 MessageUtil..........85 :Error: There was a failure when attempting to contact Novell Customer Center to retrieve available updates. Be sure that you have internet connectivity and that system update has been configured with the correct proxy information: An incorrect http status was received
11 Nov 2014 08:22:37 ============== Exception (begin) ===========================
11 Nov 2014 08:22:37 Exception occured
com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException: 403
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:164)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:132)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAvailableUpdatesFromServer(SystemUpdateAdminImpl2.java:5018)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdatesFor(SystemUpdateAdminImpl2.java:467)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdatesFrom(SystemUpdateAdminImpl2.java:369)
at com.novell.zenworks.datamodel.services.systemupdate.SystemUpdateAdminImpl2.getAllAvailableSystemUpdates(SystemUpdateAdminImpl2.java:297)
at com.novell.zenworks.admin.pages.configuration.UpdateStatusList.checkforUpdatesMenuItem_Click(UpdateStatusList.java:1653)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1977)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1952)
at com.novell.web.controls.MenuItem.raisePostBackEvent(MenuItem.java:304)
at com.novell.web.controls.Page.raisePostBackEvent(Page.java:1102)
at com.novell.web.controls.Page.raisePostBackEvents(Page.java:1059)
at com.novell.web.controls.Page.internalProcessRequest(Page.java:724)
at com.novell.web.controls.Page.processRequest(Page.java:668)
at com.novell.zenworks.fw.web.internal.layout.Index.processRequest(Index.java:631)
at com.novell.web.internal.controls.PageTag.doEndTag(PageTag.java:86)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp.java:191)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:342)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:97)
at com.novell.zenworks.fw.web.internal.ZENworksServlet.service(ZENworksServlet.java:86)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.patchlink.sapphire.web.pages.vulnerability.session.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1293)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.novell.zenworks.systemupdate.exceptions.HttpStatusException
at com.novell.zenworks.systemupdate.HttpHelper._executeHttpMethod(HttpHelper.java:231)
at com.novell.zenworks.systemupdate.HttpHelper._executeHttpMethod(HttpHelper.java:263)
at com.novell.zenworks.systemupdate.HttpHelper.executeHttpMethod(HttpHelper.java:161)
at com.novell.zenworks.systemupdate.HttpHelper.getUrlAsString(HttpHelper.java:61)
at com.novell.zenworks.systemupdate.HttpHelper.getUrlAsString(HttpHelper.java:55)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:231)
at com.novell.zenworks.systemupdate.UpdateDownloader.getAvailableUpdates(UpdateDownloader.java:145)
... 52 more
11 Nov 2014 08:22:37
Exception Info:
11 Nov 2014 08:22:37 Class....... com.novell.zenworks.systemupdate.exceptions.SystemUpdateConnectionException
11 Nov 2014 08:22:37 Message..... 403
11 Nov 2014 08:22:37 Logged at... Messages............316
11 Nov 2014 08:22:37 ============== Exception (end) =============================
11 Nov 2014 08:22:37 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:cfg_sysupdates
11 Nov 2014 08:22:55 WebLoggerWrapper.....48 :Cache: object-releaseUID, evictions= 3, new size= 0
11 Nov 2014 08:22:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 10, new size= 2
11 Nov 2014 08:22:55 WebLoggerWrapper.....48 :Cache: versionToGUIDMapForACO, evictions= 3, new size= 0
11 Nov 2014 08:23:17 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:configuration
11 Nov 2014 08:23:25 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:cfg_sysinfo
11 Nov 2014 08:23:31 SubscriptionList....342 :No regKeyFolder was specified, Setting the root folder to --> be7bd8c4329b11e08000e356fa8761d6
11 Nov 2014 08:23:31 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:cfg_subscriptions
11 Nov 2014 08:23:32 Form................202 :Form.java CSRF TOKEN:5131868f2178db9e56055a550396b46e for the PageId:configuration
11 Nov 2014 08:23:38 Page...............1087 :Page.java CSRF TOKEN, in the Form:1 ..5131868f2178db9e56055a550396b46e :in the session:5131868f2178db9e56055a550396b46e for the page id:configuration
11 Nov 2014 08:23:38 Form................202 :Form.java CSRF TOKEN:2968ffb3634c41607e89bc4bd318b68d for the PageId:CentralizedMessageLoggerSettings
11 Nov 2014 08:23:44 Form................202 :Form.java CSRF TOKEN:2968ffb3634c41607e89bc4bd318b68d for the PageId:configuration
11 Nov 2014 08:23:55 WebLoggerWrapper.....48 :Cache: object-releaseUID, evictions= 3, new size= 0
11 Nov 2014 08:23:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 6, new size= 2
11 Nov 2014 08:23:55 WebLoggerWrapper.....48 :Cache: versionToGUIDMapForACO, evictions= 3, new size= 0
11 Nov 2014 08:24:07 Page...............1087 :Page.java CSRF TOKEN, in the Form:1 ..2968ffb3634c41607e89bc4bd318b68d :in the session:2968ffb3634c41607e89bc4bd318b68d for the page id:configuration
11 Nov 2014 08:24:07 Form................202 :Form.java CSRF TOKEN:a7b3beecc9bb577a5da28d71289e8ded for the PageId:DeviceMessageLoggerSettings
11 Nov 2014 08:24:24 Page...............1087 :Page.java CSRF TOKEN, in the Form:1 ..a7b3beecc9bb577a5da28d71289e8ded :in the session:a7b3beecc9bb577a5da28d71289e8ded for the page id:DeviceMessageLoggerSettings
11 Nov 2014 08:24:25 Form................202 :Form.java CSRF TOKEN:2968ffb3634c41607e89bc4bd318b68d for the PageId:configuration
11 Nov 2014 08:24:55 WebLoggerWrapper.....48 :Cache: logged.in.info, evictions= 1, new size= 0
11 Nov 2014 08:24:55 WebLoggerWrapper.....48 :Cache: object-releaseUID, evictions= 3, new size= 0
11 Nov 2014 08:24:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 5, new size= 2
11 Nov 2014 08:24:55 WebLoggerWrapper.....48 :Cache: versionToGUIDMapForACO, evictions= 3, new size= 0
11 Nov 2014 08:25:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 2, new size= 0
11 Nov 2014 08:30:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 2, new size= 0
11 Nov 2014 08:30:55 Form................202 :Form.java CSRF TOKEN:2968ffb3634c41607e89bc4bd318b68d for the PageId:gettingStarted
11 Nov 2014 08:31:55 WebLoggerWrapper.....48 :Cache: object-releaseUID, evictions= 3, new size= 0
11 Nov 2014 08:31:55 WebLoggerWrapper.....48 :Cache: zenobjects, evictions= 1, new size= 0
11 Nov 2014 08:31:55 WebLoggerWrapper.....48 :Cache: versionToGUIDMapForACO, evictions= 3, new size= 0
11 Nov 2014 08:34:55 WebLoggerWrapper.....48 :Cache: authoritative-source-services, evictions= 1, new size= 2
11 Nov 2014 08:34:55 WebLoggerWrapper.....48 :Cache: object-infos, evictions= 34, new size= 21
Anyone have any idea why this is happening? Should we be asking the SUSELinux Forums, or is this a ZCM issue?
Have you tried: http://www.novell.com/support/kb/doc.php?id=7013241 & http://www.novell.com/support/kb/doc.php?id=7007955 ?
Thomas

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