Group video message

Hi, just wondering if it was possible to send group video messages? Im in a group of about 27 people and one of the members (he does NOT have a premium account) sent a video message and everyone could see it. He sent it off his android phone. I have tried off my iphone (downloaded the new skype version) and off my computer, it doesn't work. How do I make it work? Do I need to buy a premium account? Is it only android phones that enable group video messaging? Also is there a limit to how many video messages you can send someone before you need to purchase a premiun account? Thank you!

The new "IM settings" item has a small bug in its logic.
If you're using a version of Skype that supports spelling (e.g. .59), and open it up on Win 8.1 that already has the system-wide spellcheck enabled by default--as all do--then this is what you see:
That a) implies that spell check isn't really enabled, and b) doesn't allow you to toggle the setting because it's grayed out.
So, even though spellcheck is enabled in Windows and working in Skype, that's what you see.
To "ungray" the option, you actually have to go to where the blue link says and toggle the settings off and then back on. Once you do that, reopen "IM settings" and you should see this, which actually lets you disable spellcheck just in Skype:
Surely this can't be what MS intended. On systems with system-wide spellcheck already enabled, you should automatically have an ungrayed option along with an instructional message other than "To enable the spell checker," since that's already done.

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Premium, group video, fair use, WHY?

Can someone from Skype please or someone who knows whats what explain WHY we have a LIMIT on group video when it causes no tax on Skype's servers. Its causing a lot of tax on MY computer hardware and my friends hardware.
So where does skype get off saying they have a right to limit how much I can use group video calling?

I'm glad to see it is not just me. I also have been searching desperately for a way to submit a question/call a helpdesk, etc.
In my case, I get an "OOPS! Looks like this feature is not available for your free subscription" message (that was from memory, not verbatim...). The issue is that I started with a free trial about 2 months ago, and then at the start of August I purchased a subscription and have been using it everyday until last week, when it stopped working. I can get the group audio, but not the video. I just renewed my subscription (monthly) and I dropped and re-installed a new version of SKYPe, but no luck so far.

Free Trial Group Video Chat

I've got a free 7 days Group Video Chat trial, and received a email that confirmed the trial.
But, don't know why, I just can't use the group video call!
Every time skype says that i have to use a premium account in order to use the group video call.
Does anyone know what i have to do?
Thanks in advance.

Because one-on-one chat works correctly for you, it is possible that you, and / or one of the participants you were trying to connect with, do not have enough bandwidth to support best multi-party video. All participants must meet all the requirements, so all of you who are having problems should consider all of the following suggestions:
If any of you are using wireless connections to the internet, connecting via ethernet instead might help.
Also, check Making a group video call (Mac).
You can check the actual speed available to you by using Speedtest.net. Do not have any other internet connected apps (like email, etc.) connected while you do the test.
If you have not restarted your entire system for a long time, shutting down everything and then restarting your modem, router, wireless access point (if it is a separate device), and computer sometimes helps improve communication speed. Let every device complete its power-on self-test before restarting the next device in turn.
If the problem continues after you restart your system, Skype's comprehensive support system should best be able to help you use their product with your system.
You can also search or post for help with your problem in Skype's dedicated Skype Discussions for Mac. The Skype users who post there may have already solved the same problem.
If nothing else works, you can sign in and ask for email help directly from Skype's Technical Support people.
Message was edited by: EZ Jim
Mac OSX 10.8.4

Group video chat - best option?

Dear Skype team
I work at a university, and the discipline would run a online-based program next year.
The students would be all areas - mostly in Australia but some may be located overseas.
We are expecting more than 20 students, and they would need to join the live video session at the same time.
Looking at your website, the maximum number of participants at the same time is 10. Is there any way for more participants to join?
Thank you for your prompt response.
Regards

Because one-on-one chat works correctly for you, it is possible that you, and / or one of the participants you were trying to connect with, do not have enough bandwidth to support best multi-party video. All participants must meet all the requirements, so all of you who are having problems should consider all of the following suggestions:
If any of you are using wireless connections to the internet, connecting via ethernet instead might help.
Also, check Making a group video call (Mac).
You can check the actual speed available to you by using Speedtest.net. Do not have any other internet connected apps (like email, etc.) connected while you do the test.
If you have not restarted your entire system for a long time, shutting down everything and then restarting your modem, router, wireless access point (if it is a separate device), and computer sometimes helps improve communication speed. Let every device complete its power-on self-test before restarting the next device in turn.
If the problem continues after you restart your system, Skype's comprehensive support system should best be able to help you use their product with your system.
You can also search or post for help with your problem in Skype's dedicated Skype Discussions for Mac. The Skype users who post there may have already solved the same problem.
If nothing else works, you can sign in and ask for email help directly from Skype's Technical Support people.
Message was edited by: EZ Jim
Mac OSX 10.8.4

No group video?

I find it a little unfair how my friends and I used to be able to use group video without a subscription, and now we can't. Voicemail was probably the replacement, but honestly, I'd rather have group video. Voicemail stinks.

I can't say why the others on the call were being prompted that they need go get Premium as long as your one day purchase was actually in effect. It is definitely true that only one particpant on a group video call needs to have Premium.
However, having said that, in my experience group video is still not perfected but it's great when it does work. Here are a few steps I've found that can help get group video to work properly:
1) Make sure all particpants are running the latest version of Skype. Don't accept any other way of knowing but clicking on Help > About Skype in Windows, or Skype > About Skype in Mac. If anyone doesn't have v5.10.0.116 for Windows or 5.8.0.1027 for Mac (as of today), they should update.
2) Start the call as a group call, rather than starting a one-to-one call and then adding particpants. Select all contacts to be on the call and then click Video Call.
3) If any particpant's video still isn't seen, have then turn off their webcam for a few seconds and then turn it back on. That will sometimes jumpstart a reluctant video feed.
I'm hoping that Skype is working on improving the quality and reliability of group video but for now, those steps have helped me.
Please note: I do not respond to requests for help via Private Message.

Group Video

Upgraded my subscription but still can't make Group video calls. HELP

Because one-on-one chat works correctly for you, it is possible that you, and / or one of the participants you were trying to connect with, do not have enough bandwidth to support best multi-party video. All participants must meet all the requirements, so all of you who are having problems should consider all of the following suggestions:
If any of you are using wireless connections to the internet, connecting via ethernet instead might help.
Also, check Making a group video call (Mac).
You can check the actual speed available to you by using Speedtest.net. Do not have any other internet connected apps (like email, etc.) connected while you do the test.
If you have not restarted your entire system for a long time, shutting down everything and then restarting your modem, router, wireless access point (if it is a separate device), and computer sometimes helps improve communication speed. Let every device complete its power-on self-test before restarting the next device in turn.
If the problem continues after you restart your system, Skype's comprehensive support system should best be able to help you use their product with your system.
You can also search or post for help with your problem in Skype's dedicated Skype Discussions for Mac. The Skype users who post there may have already solved the same problem.
If nothing else works, you can sign in and ask for email help directly from Skype's Technical Support people.
Message was edited by: EZ Jim
Mac OSX 10.8.4

Group video call on TV

I group video called mine and my husbands parents tonight. My parents do Skype through their Panasonic TV which was only purchased a month ago and yet I got a message saying they need to upgrade to version 5.0 or higher to be able to have the video working. How do they upgrade on the TV? Everything I've read on the Skype help pages seems to imply that having Skype on the TV means they should be on the latest software version?

group video on tv does not work, according to a skype staff member 2 months ago:
http://community.skype.com/t5/Skype-on-your-TV/Group-video-on-a-Samsung-SmartTV/m-p/235546#M100
De Dom en Kölle · Lösungen zu den häufigsten Problemen im Forum.
If you appreciate my efforts, please give me a Kudo: click on + thumb-up ↘
Wenn du meine Bemühungen ok findest, gib mir bitte einen Kudo ↘

Group Instant Message Chat Not Working

For the past week or so I have not been receiving chat messages posted by my friends in our group text chats. They are getting each other's messages, but I am not getting the notifications or the messages. When I try to post messages in the group text chats it just says "pending". Sometimes sending a chat unfreezes the group chat I posted it in, but only like 1/3 the time. Regular one-on-one text chats are working fine, as are calls, video calls, and group video calls. I have force-quit Skype multiple times, restarted my computer, and even uninstalled and reinstalled Skype- none of that helped. I looked on the main help page of the Skype website and it was of no help. So out of desperation I turn to the forums.

This could be because your are in a P2P group chat.
To check this, type /get name into the chat window and press Enter.
If the group name response starts with 19:... you're in a cloud-based chat; if the group name response starts with #skypename... you're in a P2P-based chat.
There are 2 ways to move your group chat to the Cloud.
The Fork Way
Type /fork in your old group chat. That will instantly create a new group chat with all the participants of the old chat.
The URI Way
1) Create a new group chat with a few of the people from your old chat. 2-3 will suffice.
2) In this new chat, type /set options +JOINING_ENABLED
3) Then type /get uri. You will see a link appear in your chat - that is the URI of your new group chat.
4) Paste the URI in your old chat, and tell users to jump across by clicking on it.
Note that these options work best if every person is using the latest version of Skype.

28 day trial of group video calls - unlimited?

Hi,
I just started the free 28-day trial of group video calls. Does anyone know if there is a certain number of group video calls you can make or is it unlimited across those 28 days?
thanks!

AACTU wrote:
I just started the free 28-day trial of group video calls. Does anyone know if there is a certain number of group video calls you can make
Hello,
The limit is 600 minutes per day.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Re: Skype Premium after Free Group Video Calls

I agree. I did not see any SKYPE email notice that the premium was being discontinued. I now Skype primarily from my iPad and over the past year I couldn't use the premium service. So this has been a waste. There is no way to contact SKYPE, so I will have to contact my credit card company and dispute the charge.

Hello,
Your Unlimited UK Subscription has been changed to Unlimited World at no additional cost to you which means that, instead of just being able to call UK you can now call to 60+ countries worldwide. Skype Premium is still there for Group Video Calls (GVC).
Everyone has had their individual country/regional Subscriptions changed to Unlimited World at no additional cost. Skype recognized that more and more people wished to call to more and more countries and this change enables them to do so without additional Subscription cost. It's a significant benefit. If you don't wish to use the Subscription you can cancel it at any time.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Group Video call limit for Skype Business

Hi there,Can anyone tell me what the maximum number of participants for a video call is in Skype Business?And also in Skype Primium? Many thanks!

If you go to your account, in the upper left hand corner of the page, under where it says Welcome, your-user-name, there should be a link "subscripton." Clicking on that link should take you to another page, Skype Premium settings, where is says Skype Premium is active.
If you don't have that, contact Customer Service through this link:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
You won't be able to make group video calls until your account shows you have a Premium subscription active.
Please note: I do not respond to requests for help via Private Message.

Audio in video messages does not work

When I record a video message for someone, the audio does not work properly. It either doesn't work at all (silence is recorded), or cuts out after a 1-2 seconds. The problem seems to be confined to the MP4 video/audio encoder used by Skype for video messages.
My webcam (Logitech HD615) works properly when used for Skype calls (including the built in microphone), and when used in other applications. With other applications, I can also record videos and the audio is captured and encoded correctly. Although the problem does not seem to be the webcam, I have re-installled the webcam drivers and I have tried changing USB ports for the webcam.
I have re-installed the latest version of Skype and verified that Windows has the latest updates (I'm using Windows 7). I have tried re-booting a number of times when debugging this issue.
I have looked at the mp4 file that's created in the temp folder when Skype records the message - the audio is missing/broken regardless of what player I use. This, and the fact that the webcam works makes me believe that the problem is in the Skype use of the audio/video encoder, or the encoder itself.
Any ideas on how to solve this problem?
Thanks,
K.
Solved!
Go to Solution.

When you change the USB ports, make sure not to use USB 3.0 ports. I had a very similar issue with Logitech c920 webcam. Changing the port to USB 2.0 has solved the issue.
http://community.skype.com/t5/Windows-desktop-client/No-sound-on-video-messaging-playback/m-p/274382...

Where can I find a video message recorded using Skype on my iPhone 5?

I recorded a video message in Sype and would like to forward to someone else. I am hoping that since I used my iPhone to record the message that the message would have been saved somewhere on my phone. Thanks for any help or suggestions.

setting-phone-call waiting
if its not there call your carrier
Peace, Clyde

Using my ichat to video message non-MAC users

I have a macbook and have two (remote) family members who use Windows OS'. We are all new to video messaging but I have been impressed with what the short goes I have had on ichat.
Can anyone recommend any (video) webchat software that my family can download that will allow them to chat with me on ichat. I want to avoid downloading any additional webchat software given how good ichat seems. Needs to be free and easy to install.
Thanks

PC setup for AIM(to talk to iChat) http://www.mvldesign.com/videoconferencetutorial.html#xp
Talking to a PC you might be better off using Skype.
Mac version http://www.skype.com/intl/en-gb/download/skype/macosx/
Pc http://www.skype.com/intl/en-gb/download/skype/windows/
Or web based http://www.mebeam.com/

Why can you not leave a video message with Facetime?

Would love to be able to leave a video message for the person I'm calling on Facetime if they can't answer. Is this possible?

You can send email to anyone. Messaging (I'm assuming this is what you are talking about--the other party MUST have IOS5 on an Apple device) is different. Think of it as an add on or a plus. It means you can message with someone without using your texting allowance on phone for example. Face time is also Apple to Apple because its an add on. Otherwise you can use Skype for instance--and I don't quite understand what you mean about using it for email.
Email is totally usable for any email address. I've been emailing all over the world with Ipad for a year and 3/4.--same as emailing from any computer or phone. I just think you are misunderstanding face to face and Imessaging as opposed to regular email.

Group video message

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