GS60 2PC Ghost Bluetooth Issues

Hi:
Please help, my MSI GS60 Bluetooth is completely messed up now, after I tried all bluetooth issue workaroud I could find on internet forums....now I'm ready to reinstall the driver....but couldn't identify the exact bluetooth driver needed on MSI support site.....(it all started with a mal-functioning Microsoft Bluetooth Mouse 5000... 8{ )
Also, Do anyone here have such problems with this model?
1. Bluetooth device dropped constantly
2. Bluetooth device can't be deleted
3. Bluetooth device after uninstall show up right away after "scan for hardware change" in window device manager
4. Can't detect new bluetooth device
5. Cant identify exact Bluetooth device chipset for MSI driver reload (the support site shows both Intel and Chicpny bluetooth chipset, which one should I use for my MSI GS60 2PC? (there's no info in MSI for exact bluetooth chipset used, it seems they have various chipset installed on the same model...)
Thanks for your help and advice, your feedback would be much appreciated.
Regards,
Lumi

Quote from: mikelawrencenz;113801
Lumipaz,
I've got the exact problem. I may one step ahead. I have now managed to remove the Bluetooth Device (Razer Ororchi), even though it still appears in the device mngr (under bluetooth). With that said the laptop then cannot even find it to pair. I've tried everything. Uninstalling/reinstalling BT drivers, mouse software etc.
On the occasions (purely by dumb luck) I do get the mouse to pair, it connects then disconnects itself almost immediately
Which notebook model do you have?
Check your WLAN adapter model and try to update the latest driver from MSI website.
http://www.msi.com/faq/nb-1313.html
Try to use another Bluetooth device and see if the same problem remains.

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Quote from: Shingy on 04-November-14, 11:16:36
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Hi,
I have buy a new Notebook : GS60 2QE GHOST PRO GOLD EDITION.
On your support website, I can see we can update the bios, so I have do it. But now I don't have sound anymore (on my both system Window - Linux)
The audoi driver have been updated too. But no change...
I can retry to update the bios. But please could you give me a solution?
My system information:
System Information
Serial Number: 9S716H515427ZF1000008
Product Name: GS60 2QE
OS: Microsoft Windows 8.1 64 bits
Windows Product Key: XP9F3
HDI Build: ZS7-16H5BM4-DS1 3.2.A14.8.0.1
BIOS Version: E16H5IMS.10D
BIOS Release Date: 2014/12/19
EC Version: 16H5EMS1 Ver5.04, 09/24/2014
CPU: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
Memory: 16 GB @ 800 MHz
- 8192 MB, DDR3-1600, Kingston MSI16D3LS1MNG/8G
- 8192 MB, DDR3-1600, Kingston MSI16D3LS1MNG/8G
Graphics: Intel(R) HD Graphics 4600, 2080 MB
Graphics: NVIDIA GeForce GTX 970M, 3072 MB
VBIOS Version: 84.04.26.00.13
Drive: SSD, KINGSTON SM2280S3120G, 111,79 GB
Drive: HDD, HGST HTS721010A9E630, 931,51 GB
Drive: HDD, WD My Passport 0748, 931,48 GB
Drive: SSD, TOSHIBA THNSNJ128G8NU, 119,24 GB
Network: Bluetooth Device (Personal Area Network)
Network: Killer Wireless-n/a/ac 1525 Wireless Network Adapter
Network: Killer e2200 Gigabit Ethernet Controller (NDIS 6.30)
Programs and Features
KB9X Radio Switch Driver , 1.1.0.0
ETDWare PS/2-X64 11.13.7.5_WHQL , 11.13.7.5
SteelSeries Engine , 2.8.450.22786
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 , 10.0.40219
Intel(R) Rapid Storage Technology , 12.9.0.1001
MAGIX MX Suite , 1.13.0.121
Qualcomm Atheros Network Manager , 1.1.46.1056
Qualcomm Atheros Killer E220x Drivers , 1.1.46.1056
Qualcomm Atheros 61x4 Bluetooth Suite (64) , 3.0.0.357
Microsoft Visual C++ 2005 Redistributable (x64) , 8.0.59192
Microsoft Application Error Reporting , 12.0.6015.5000
Panneau de configuration NVIDIA 347.88 , 347.88
NVIDIA Pilote graphique 347.88 , 347.88
NVIDIA GeForce Experience 2.1.2 , 2.1.2
NVIDIA Optimus Update 16.13.21 , 16.13.21
NVIDIA PhysX System Software 9.14.0702 , 9.14.0702
NVIDIA Update 16.13.21 , 16.13.21
NVIDIA LED Visualizer 1.0 , 1.0
SHIELD Streaming , 3.1.200
NVIDIA GeForce Experience Service , 16.13.21
NVIDIA Install Application , 2.1002.173.1392
NVIDIA Network Service , 2.0
NVIDIA ShadowPlay 16.13.21 , 16.13.21
SHIELD Wireless Controller Driver , 16.13.21
NVIDIA Update Core , 16.13.21
NVIDIA Virtual Audio 1.2.25 , 1.2.25
Intel® Trusted Connect Service Client , 1.31.8.1
Qualcomm Atheros 11AC Drivers , 1.1.46.1056
Qualcomm Atheros Bandwidth Control Filter Driver , 1.1.46.1056
WinZip 17.5 , 17.5.10562
MSVCRT110_amd64 , 16.4.1109.0912
SCM , 13.014.09014
Google Chrome , 41.0.2272.101
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Dragon Gaming Center , 1.0.1409.1501
Norton Online Backup , 4.5.0.9
Norton Anti-Theft , 1.10.0.9
Norton Internet Security , 21.7.0.11
VLC media player , 2.2.0
Photo Common , 16.4.3522.0110
Windows Live , 16.4.3522.0110
Fotoattēlu galerija , 16.4.3522.0110
Movie Maker , 16.4.3522.0110
Фотогалерия , 16.4.3522.0110
Raccolta foto , 16.4.3522.0110
Windows Live Essentials , 16.4.3522.0110
Photo Gallery , 16.4.3522.0110
Фотоколекція , 16.4.3522.0110
„Windows Live Essentials“ , 16.4.3522.0110
Fotogalleriet , 16.4.3522.0110
Ciel Auto-entrepreneur Standard 6.1 , 20.00.610
Windows Live UX Platform Language Pack , 16.4.3522.0110
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Windows Liven peruspaketti , 16.4.3522.0110
League of Legends , 3.0.1
Windows Live Installer , 16.4.3522.0110
Galerie de photos , 16.4.3522.0110
XSplit Gamecaster , 1.8.1406.0912
Fotogaléria , 16.4.3522.0110
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Windows Live PIMT Platform , 16.4.3522.0110
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Realtek Card Reader , 6.3.9600.21249
Fotoğraf Galerisi , 16.4.3522.0110
Google Update Helper , 1.3.26.9
Battery Calibration , 1.0.1405.0701
Intel(R) Management Engine Components , 9.5.23.1766
Galerija fotografija , 16.4.3522.0110
MSI Social Media Collection , 1.14.2251
SUPER CHARGER , 1.2.024
Microsoft Visual C++ 2005 Redistributable , 8.0.59193
MSVCRT , 15.4.2862.0708
MSVCRT110 , 16.4.1108.0727
Windows Live SOXE Definitions , 16.4.3522.0110
Microsoft Office , 15.0.4569.1506
Windows Live UX Platform , 16.4.3522.0110
Windows Live Photo Common , 16.4.3522.0110
Fotogalleri , 16.4.3522.0110
Windows Live Communications Platform , 16.4.3522.0110
Boot Configure , 20.014.05233
NVIDIA PhysX , 9.14.0702
Sound Blaster Cinema 2 , 1.00.05
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Fotogalerii , 16.4.3522.0110
Основные компоненты Windows Live , 16.4.3522.0110
Основи Windows Live , 16.4.3522.0110
Windows Live SOXE , 16.4.3522.0110
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OS Activation
Nomÿ: Windows(R), Core edition
Description : Windows(R) Operating System, OEM_DM channel
Cl‚ de produit partielleÿ: XP9F3
tat de la licenceÿ: avec licence
Thank
Link where come from the bios file update
msi.com/support/nb/GS60-2QE-Ghost-Pro-Gold-Edition.html#down-bios&Win8.1 64

I have forgot too to precise, I have update the bios with your (msi) bios file because the fan cooling wasn't working correctly and the laptop was very hot. Now, it's much better, but NO SOUND :-(.
Please help me!

Just received my GS60 2QE-040XFR: Big issues/Looking for help

Hello,
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Hope someone can help...
Sorry for my poor english, that's not my native language.

Not sure if you are able to enter the OS now, but I'll still suggest you go to MSI's website to update your drivers.
http://www.msi.com/support/nb/GS60-2QE-Ghost-Pro.html#down-driver
If all of the drivers are the latest ones, you can press CTRL+ALT+DEL to open Task Manager and go to Startup page to disable Killer Manager and restart again to see if it resolves the problem.

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ah your having same problem as me Alienizer my gs70 came back from repair with a broke GTX 870M that couldnt play anything on DX11 so to confirm this install futurmark 3DMARK 11 then tell me if you get this error DXGI_DEVICE_HUNG if it does then your GTX 870M is broken and you would have to send it to MSI Service where they can repair under warranty hopefully if your laptop is still new
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as:
C:\Users\Thom\Desktop\MSIstuff\Install TrueColor20150324\Install TrueColor20150324\Export\msiTrueColor_1.1.441.exe.FriendlyAppName
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HKEY_CURRENT_USER\Software\Embarcadero\Locales
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\scriptletfile\Shell\Register\command
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\scriptletfile\Shell\Unregister\command
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{d39b6336-cfcb-483b-8c76-7c3e7d02bcb8}
HKEY_USERS\S-1-5-21-1239600116-102568341-424815055-1001\Software\Embarcadero\Locales
A File Explore search of C: for regsvr32.exe returns the results shown in the partial screenshot below:
I really appreciate everyone's help. I'm sure where are getting closer to getting to the bottom of this and with your continued support we will be there soon!!

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1.I am using an external Bluetooth kit by which I will send the command through my iphone application.I will communicate with the external Kit through a command that writes and reads the data using External Accessory framework.In lower version except IOS 7.1 i was able to communicate properly without any issues.In EA framework implementing a delegate method I could able to write/read a data.
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I need help with BlackBerry 8820's bluetooth issue

Hi!
Please accept my appology of my poor English.
My 8820 has a bluetooth issue with Bluedio E9+ headset. It must be note that the headset works well with another phone (not BlackBerry). My BlackBerry can't actively connects to bluetooth headset by the method 'Menu' key > 'Connect' option, but still able to receives connection request from the headset and pairs with the headset when i choose Yes. At this point I can use bluetooth function for data transfering, Voice Dialing and music playback (i.e. mp3 files). But each time I try a mp4 file with default video player in Media folder, its audio will never work with the bluetooth function, and the phone's speakers is automatically enabled. I try the menu when the video was playing, but there are only Activate Handset and Active Speakerphone options. Then I was converted the file with BlackBerry Video Converter Pro; I remove and reinsert the battery; I wipe the phone and install new ROM,... But none of them work.
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TheME® ToanDuong™
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Hello everyone,
My wife's machine is a Satellite U500-10L PSU5EE-002003AR, now with Windows 7 Professional 64-bit (originally with Vista pre-installed, later with W7Pro 32-bit.)
Now, I've always had various issues with Bluetooth on this machine, and it's the only machine I've ever had Bluetooth issues with, mostly having to do with internet connectivity via mobile phones.
Most usually, I connect to the internet using Sony Ericsson PC Suite and a Bluetooth-controlled Sony Ericsson mobile phone (currently and Elm, and occasionally a Hazel or a C702.) This setup has always worked flawlessly on every other machine I've used, such as my Getac B300, the old HP Compaq 6710b given to me by my previous employer for a couple of years, and even my untrustworthy old Thinkpad T42 (now deceased), and my mother's ancient Macbook. With those machines, I've never had any trouble connecting to any of the phones or to the internet, with no drops, connection issues or any other issues.
Not so with this U500. I'm writing this while connected through PC Suite, with Bluetooth Monitor 4 as the hardware controller. The connection is intermittent at best, usually unreliable, and sometimes downright impossible. Sometimes it works flawlessly for days on end, and sometimes it just refuses to work. Generally, though, I get a connection more often than not, but the issue is annoying nevertheless.
Now, I tried a different approach: I uninstalled Bluetooth Monitor and SE PC Suite, installed the Toshiba Bluetooth Stack and tried to connect to the internet directly through the BT Stack. I paired the Elm to the U500 successfully from the BT Stack control panel and managed to dial the connection, so far so good. But I had no internet access whatsoever. Now, the phone shows that it's actually connected, and so does the BT Stack control panel and the Windows 7 connectivity monitor in the system tray, but there's no actual access to the internet (I only get the little yellow triangle with the +no internet access+ message, but the phone is dialed in.)
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Just an update: I've found that as long as there is a direct line of sight between the phone and the U500, there would be no issues. The Bluetooth connectivity issue only starts to appear whenever there's something - anything - in the way between the two.
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Here's another example: there's a printer sitting on the desk right to my left. Now, if I stack up a bunch of magazines on top of the printer, high enough to be within the line of sight, I will start having issues!
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My laptop is an ENVYdv7 C2Y65AV
It originally came with Windows 8.0, and I upgraded later to 8.1.
I never liked 8.0 or 8.1 so I “downgraded” to Windows 7 Professional. I did my research, realizing there may be issues. I downloaded drivers, bought a new hard drive, etc.
All went better than expected and I am happy with the “downgrade”, save for 1 issue.
1- I am having difficulty getting my Bluetooth to connect completely to any of my devices (headphones or headset).
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I have the Intel Centrino Wireless N 2230 BNHMW that came with the laptop. It worked well with Windows 8.1. All my Bluetooth devices paired easily with the laptop when Windows 8.1 is running.
I have been to Intel's website, made sure my driver for the wireless card for Windows 7 is the correct and latest version. They have a software utility that installs on your laptop, then searches and downloads the correct, latest version.
I downloaded all the drivers for this downgrade from HP's (this) website's software and driver support section. What a great resource this site is!
Suggestions? Advice?
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P.S.
An interesting thing about Windows 8.1.
When I installed Windows 7 Professional, I bought a new SSD hard drive just for this purpose. I had saved my pulled hard drive with Windows 8.1 on it just in case this downgrade didn't fare well.
Just for grins, I added it as a second hard drive (later) in case I needed to get missed files.
When I rebooted my laptop, I went into the boot manager, and selected my primary drive with Windows 7. It booted up normally.
Then seconds after booting, a message popped up saying I needed to reboot for the changes to take effect. I didn't recall making any, but figured something had updated?
So I did. I rebooted and Windows 8.1 took over, and changed files on my SSD hard drive (win 7 drive) that ultimately disabled that drive from booting Windows 7.
Trying to boot into the Windows 7 hard drive froze right after the Windows 7 splash screen.
I pulled the plug on the Windows 8.1 hard drive, rebooted to Windows 7. Before I could though, it had to scan the hard drive for changes, and correct them. Then Windows 7 booted up normally.
This Windows 8.1 sure is controlling. Can you say “Hal” from the movie “2001 A Space Odessay”
This question was solved.
View Solution.

Thank You Pepe999,
This Bluetooth issue has been resolved by following your suggestion and replacing my WiFi/ Bth card with a new Intel AC 7260.
Worked like a charm...Thank you!
Now my Windows 7 "downgrade" is complete. ALL is working, and working better for me than the windows 8.0 an later 8.1 it had.
James

Custom BIOS for GS60 2PC (029AU)

I'm looking for unlocked BIOS settings for the MSI GS60 2PC (029AU)
BIOS Version: E16H2IMS.10B
Paypal Confirmation: 6P072738P6456162F
Thankyou

hello
its now done, check PM

8.2 iPhone 6 + bluetooth issue

Up until 8.2, my bluetooth connectivity with my VW Passat was just fine. I could stream music, make calls using the steering wheel controls, etc. When a call came in, music would cut out, caller id would show on the phone and I could answer the call using the steering wheel controls.
This worked for my iPhone 4, iPhone 5 and iPhone 6+ up until this latest iOS update (8.2)
Now, when a call comes in, my car will ring, the phone stays with a black screen. After 2 rings, my iPhone 6+ begins to ring and the caller id shows. If I was using the music app, the music will cut out when the phone rings (as it should), but as soon as the phone is answered, the music begins playing again over the call.
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Tried 2 iPhone 5 units before iOS8 and no issues with Bluetooth (1 I had for 2 years and no issues in my car). Once updating to iOS8 the bluetooth didn't work well at all for phone calls but music connects fine. Strange issues with the unit automatically start dialling but not able to cancel call until you disconnected bluetooth.
Also incoming calls ring but unable to answer and seem to lock up so you have to disconnect bluetooth to hang up.
I tried everything listed in the forums here and what the Apple reps told me. It works for a short while until the phone gets turned off or synced with iTunes. Now I have a new iPhone 6 with iOS 8 and it worked initially before I started setting things up.
I did not restore from a back up, I started as a new phone. Once I installed all my apps (Not in iTunes, rather manually over the air) and changed settings on the phone (not sure if it because of changing settings or turning the phone off) it would not connect to bluetooth in my car anymore, well it does just for music. I have tried my wife's iPhone 5c and it seems to work fine with my bluetooth so it definitely has nothing to do with my vehicle.
Apple there is a definite issue here. Stop telling me and other people to contact my car manufacturer to fix the issue. It all worked fine before iOS 8. Something needs to be done ASAP or I will be returning my phone and jumping ship to an Android or Windows phone as much as that may pain me. I have been a loyal Apple customer for the last 7 years. If this is how you are going to treat me and other loyal customers, you will not keep us for long.
I am hoping someone from Apple is reading this. If so I am expecting to be contacted. We expect a resolution fast!

I had same Bluetooth issues with iOS 8 on my iPhone 6; no phone/no music streaming although showing as "connected" with my 2 vehicles (VW and Audi).
Apple telephone technical support team solved issue with both cars as follows:
1. Delete the phone from handsfree memory in the Bluetooth car settings.
2. "Forget" the handsfree device (car) in the iPhone Bluetooth settings.
3. Reset ALL settings in iPhone (not just network settings)!!
(note: I had to reset ALL settings twice in a row for this to work.)
It worked in both cars! (Hope it stays working.....?)
You will have to reset wallpaper, and most other settings, as well. Certainly worth the trouble to get car Bluetooth up and running properly.
Good luck.

GS60 2PE Ghost Pro - Windows install

Hi,
I've recently bought a GS60 2PE Ghost pro which come with a SDD and a HDD with Windows 8.1 installed.
I would like to do 2 things and would like to know the best way to do it :
- Moving windows onto HDD
- having Ubuntu 14.10 on SSD (this will be my main OS)
I prefer Windows 7 over Windows 8 but I don't have any licence for Windows 7. Is it legit to downgrade to a Windows 7 ?
If I use Windows 7, I think I would have to reinstall completely so I just need to directly install on HDD. However I'm not very familiar with UEFI and I don't know what should be looked at.
If I use Windows 8, I would like to clone the SSD partitions to the HDD, or, if possible, directly install windows 8 on the hdd using the recovery functions.
What would be the best way to do that ?

Quote from: msi on 12-January-15, 16:56:12
Hi,
I've recently bought a GS60 2PE Ghost pro which come with a SDD and a HDD with Windows 8.1 installed.
I would like to do 2 things and would like to know the best way to do it :
- Moving windows onto HDD
- having Ubuntu 14.10 on SSD (this will be my main OS)
I prefer Windows 7 over Windows 8 but I don't have any licence for Windows 7. Is it legit to downgrade to a Windows 7 ?
If I use Windows 7, I think I would have to reinstall completely so I just need to directly install on HDD. However I'm not very familiar with UEFI and I don't know what should be looked at.
If I use Windows 8, I would like to clone the SSD partitions to the HDD, or, if possible, directly install windows 8 on the hdd using the recovery functions.
What would be the best way to do that ?
you can't downgrade to windows 7 and you must have license to re-install your windows 8 to windows 7 so do a USB recovery first before proceeding this incase you want to re-store your laptop to factory default in future , to install windows 8 on HDD or windows 7 you can do it yes but you still need a license for windows 7.

Screen resolution of GS60 2PC003 Ghost gaming laptop?

I picked up a lightly used MSI GS60 2PC003 Ghost laptop and am puzzled by the screen resolution reported by several programs: 1366x768. I also see this when I boot Linux Mint from a USB flash pen drive. The MSI specs web page says
LCD Size 15.6" Full HD (1920x1080), Anti-glare
so did someone swap the display? The specs page also says "The specifications may differ from areas and we keep the right to change without notice." Would the serial number help to determine which display it was assembled with?
The seller says he bought it in the US (in Florida, I think) and brought it back to Uruguay where we both live. It's a US English lappie.
I'm suspicious about the laptop now because the 1TB HDD is reporting a fatal error after just 8 hours of power on time.
TIA to everyone who replies.

The lappie has Window$ 8.1 and it's totally up to date. That's one thing the guy I bought it from did--he always kept the M$ stuff up to date.
Every program I've tried shows the screen resolution is 1366x768. There's no higher resolution available as a choice, just lower resolutions.
Linux runs a hell of a lot better than Window$ does on the laptop. After I make a recovery backup, I intend to replace Window$ with Linux. A live Linux CD ISO running from a USB flash pen drive shows I'm not using any proprietary drivers under Linux and that's the way I want it.
I have a 1TB desktop HDD in a USB cabinet. Window$ doesn't see that external HDD and Linux does. There are a lot of other reasons not to use Window$; ask Ed Snowden.
I did have to update the BIOS from 103 to 111 and install all the driver updates in the order listed on the MSI web page. Nonetheless, the touchpad works fine under Linux and terribly under Window$, no matter how I adjust the Window$ settings for the touchpad.
I'm running DRevitalize from Hiren's Boot CD on the GS60 now to try and repair the HDD; it's going to take another day or so to finish. I've also got WinDFT from HGST, the HDD manufacturer's drive fitness test. Unfortunately, it doesn't attempt repairs like diagnostic software from some other manufacturers do. If it still fails SMART like I think it will, I'll try some disk repair stuff from Ultimate Boot CD before I buy a replacement HDD. 1TB isn't big enough for me anyway.
The HDD failed a few days after I bought the lappie. I've attached a screenshot of diskmgmt.msc taken the day before the HDD failed. It was good then. Very strange.

GS60 2PC Ghost Bluetooth Issues

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