Hallo, - I have a PC running Win 7 Professional. After running Kaspersky Internet Security 2015 the Creative Cloud isn't working any more. I tryed to delete the cloud and reinstall (system error 1) it but no change. I also can't download Flash - even not

Hallo, - I have a PC running Win 7 Professional. After running Kaspersky Internet Security 2015 the Creative Cloud isn't working any more.
I tryed to delete the cloud and reinstall (system error 1) it but no change. I also can't download Flash - even not shutting down Kaspersky. Help Please!!

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Has anybody else had any problems running Kaspersky Internet Security 2015?

I recently installed Kaspersky Internet Security 2015 on both my Macbook and iMac. Since installing it my system runs so incredibly slow that I had to turn it off. I am awaiting a response from their support but in the meantime I would like to know if anybody else has used this product and if so did you have any problems running it.

Telling people antivirus is not needed on a mac is an ignorant comment.
Actually it is a very knowledgeable comment
How does Mac OS X protect me?
<http://www.thesafemac.com/mmg-builtin/>
The problems you are having are typical of the complaints we see with 3rd party anti-malware products on a Mac. Many of the long term forum contributors have been using Macs since the previous century (I started in '88). Many of them are also computer professionals for their day jobs (or before they retired).
We are NOT parroting the company line. We have been paying attention to the features in Mac OS X, and the lack of virii on Mac OS X, the performance complaints from users with anti-malware products installed, as well as the kernel panics from anti-malware products.
The current biggest problem on Mac OS X are browser scareware pop-ups, adware, and trojans that trick users to install them. And so far, none of the anti-malware products seem to have protected Mac users from the adware and trojans.

I can't open a tab (tabblad in Dutch), only by clicking another one away, my Awesome bar isn't working any more and I can't scroll while watching web sites. what's wrong? (I hope you can answer me in Dutch...)

Ik kan geen tabbladen openen als ik erop klik, alleen als ik een andere wegklik, dan kom ik automatisch bij het andere tabblad aan. Mijn 'Awesome bar' werkt ook niet meer en het viel me op dat ik ook niet meer kan scrollen met de muis als ik webpagina's aan het bekijken ben.

You have Acrobat Pro on your system. It will try to open PDFs, and of course it will fail. You must uninstall it. Then, you will need a PDF reader. So install Adobe Reader. That seems quite simple, but perhaps something is wrong. If anything goes wrong with these two steps (1) uninstall Acrobat Pro (2) install Adobe Reader, then please let us know the details.

My Iphone 4s turned off erratically after the apps began to crash and internet failed to work. The Power button doesn't work either. I tried to insert the USB but the Iphone isn't even taking charge. What do I do?

Really need help asap.

Hi there SadiqC,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
-Griff W.

Hello, the 'Save As' dialog box used to allow the backspace button to go up one level in the directory when the focus is in the folder contents box but it does not work any more, please help.

Hello, the 'Save As' dialog box used to allow the backspace button to go up one level in the directory when the focus is in the folder contents box but it does not work any more, please help. BTW the same 'Save As' dialog in other applications still allow the backspace button to go up one level in the directory.

cor-el,
I kept forgetting and procrastinating about following your instructions, since I have internet access only for limited amounts of time and usually I am busy with important tasks when I am.
Out of the blue, the problem corrected itself (the Save As box started to open full screen, then shrunk down to a normal size and the edges can now be dragged to a custom size).
Even the copy and paste problem in the filenaming area seems to have been less troublesome lately even though there have been no updates to Firefox in a few weeks.
Even though I marked the solution as not helpful, the problem has in fact been resolved. I will save the solution instructions in case the issue returns.

Do i have to send my iPod in if the headphone jack isn't working?

do i have to send my iPod in if the headphone jack isn't working?

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

I recently purchased a used imac with os 10.6 The problem I am having the admin in accounts in system preferences I would like to change so I can download some items I have tried different things to do this but I cannot figure it out. thanks

I recently purchased a used imac with os 10.6 The problem I am having the admin in accounts in system preferences I would like to change so I can download some items I have tried different things to do this but I cannot figure it out. thanks in advance.

Thats the problem I bought it from a very large thrift store. i went back asked the person where I bought the computer he said we can not give you the password. I thought buying it there was a good idea because not only was it a nice deal but it was like I was maknig a donation. I know that i messed up because i do not have the installation disk. I bought it without thinking. Until recently I was still using an old G4 9.0 os. I guess you can say I have been out of the loop for a while.

Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.

Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.

Hi 99jon,
Many thanks for that. Had been going through this list yesterday and now again today:
Ref Solution 1: Lightroom is at its latest update
Ref Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
Ref Solution 3: Lightroom doesn't allow me to do anything after the error message appears
Ref Solution 4: don't have any Nik Software plug-ins
Ref Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
Ref Solution 6: I don't have a different user account on my mac.
Not sure what else to do.

I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.

I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.

You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...

HT1051 Trying to change Shipping and Delivery address for one in the US, from Canada, and can't do it. State and zip code appears in red but no change in country name. Using French (Canada) iPhoto app.

Trying to change Shipping and Delivery address for one in the US, from Canada, and can't do it. State and zip code appears in red but no change in country name. Using French (Canada) iPhoto app.

Larry's right, You can still use your credit card, you just need to change the "billing address" to the recievers address. It gets billed to your CC and delivered to the US

I just purchased an Apple TV. I have a pc running windows 7. It is connected to a router and the router is connected to a wireless router. I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network

I just purchased an Apple TV. I have a pc running windows 7. It is connected to a router and the router is connected to a wireless router. I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network so the Apple TV can do home share.

I don't mean to be facetious but sometimes the simplest things are overlooked. To connect to your library you have to have the computer where the iTunes library is located running and with iTunes open. It also needs to be on the same network. My network is dual band and works with either stream but a friend of mine does not. He has to set the computer and the Apple TV to the same band. Hope this helps.

HT5621 I changed my Apple ID, but it will not let me change it on my phone. How do I change it on my phone. I alreadt tried to delete the account but to do that I need to put in my password, but it wont work because its the wrong email.

I am trying to change my Apple ID under icloud on my phone, but it will not let me do it, I have already tried to delete the account, but I cannot do that becuase it wants me to put in a password that I do not have. What can I d0? I am also going next week to pick up my new phone so I need to fix it soon.

Hello there, hcheslynn.
The following Knowledge Base article provides a great resource for what to do next after changing your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Particularly for your case:
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
If you still get prompted for your old Apple ID's password, the following article provides some additional troubleshooting steps:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1349 my iphone4s power butter do not work any more . can i change a new one in att store

my iphone4s power butter do not work any more . can i change a new one in att store
it gives me troubles

outianleiz,
Mine quits working every now and then.
Most of the time I can fix it by doing a power button, home button reset. When that doesn't work plugging it into my computer does.
What have you tried?
Also I believe it is a software problem not hardware. So I would suggest not replacing it until you can get your hands on the "iOS 5.1" update. That is what I am waiting on before I calling Apple and/or ATT and raising the roof with someone over this issue.

I have an older G5 tower Power PC and the OS 10.5.8, but the firefox and safari browers are no longer supporting this computer. How can I download an older version that works with this computer?

I have an older G5 tower Power PC and the OS 10.5.8, but the firefox and safari browers are no longer supporting this computer. How can I download an older version that works with this computer?
Or what is the newest OS system I can load onto this computer?
I think it is from 2006

Hello,
10.5.8 is the highest OSX it can run.
TenFourFox is the most up to date browser for our PPCs, they even have G4 & G5 optimized versions...
http://www.floodgap.com/software/tenfourfox/
I'd avoid vesrion 24 though, as it no longer supports plug-ins like Flash.
SeaMonkey seems pretty fast also, with many options...
http://www.seamonkey-project.org/
http://www.seamonkey-project.org/releases/
Might also look into iCab & OmniWeb versions.

My old MBP (2005) often crashes, freezes or shows grey screen at start up. Also track pad often does not work. I have re fomatted the HD and reinstalled system but to no avail. Genius bar says possible faulty HD, but suspect logic board, any ides any body

My old 17" MBP (2005) often crashes, freezes or shows grey screen at start up. Also track pad often does not work. I have re fomatted the HD and reinstalled system but to no avail. Genius bar says possible faulty HD, but I suspect logic board. All checks out OK on the Apple Diagnostic bench. Can a Logic board go intermittant?? Any Ideas any body??

Ive repaired 1000s of laptops over the years (translate: diagnose and replace parts).
Its not that old, Ive owned 100s of laptops (most were free) ....some I still have are nearly 13 years old and still perfect, ....some extremely expensive ones died in under a year.
other than becoming obsolete at some point, there isnt really any "will spoil on" data like Milk for solid state computer parts, ....alas.
You can have a $5000 laptop die in 4 months, and a junker one keep kicking after 10 years.... Ive seen that firsthand countless times.
Common logic dictates that "very expensive = long life" in computers,..... but all the repair people will tell you just the opposite.
I know you have a gripe, I get that all too well honestly .

Hallo, - I have a PC running Win 7 Professional. After running Kaspersky Internet Security 2015 the Creative Cloud isn't working any more. I tryed to delete the cloud and reinstall (system error 1) it but no change. I also can't download Flash - even not

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